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Customer Service Associate Jobs overseas

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Critsit Manager (Customer Service) at Teknowledge
Hà Nội, Ha Noi, Vietnam - Full Time
Skills Needed
Customer Service, Communication Skills, Relationship Management, Problem Solving, Technical Resource Identification, Process Improvement, Escalation Management, Multi Tasking, Time Management, Collaboration, Judgment, Decision Making, Stakeholder Management, Empathy, Integrity, Passion
Specialization
Candidates should have at least 2 years of experience in customer service or a related field, along with a bachelor's degree in technology or business. Strong communication skills and the ability to manage relationships effectively are essential.
Experience Required
Minimum 2 year(s)
Customer Service & Sales Assistant at Hines
Reading RG1 7QF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales and Customer Service Advisor at Galgorm Group
Ballymena BT42 1JQ, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Assistant Manager at Hollywood Casino Bangor
Bangor, Maine, United States - Full Time
Skills Needed
Customer Service, Table Games, Staff Development, Training Programs, Problem Solving, Interpersonal Skills, Performance Management, Scheduling, Compliance, Leadership, Communication, Microsoft Applications, Budge Understanding, P&L Statements, Stress Management, Mobility
Specialization
A bachelor's degree and three years of progressively challenging experience in gaming operations are required. Proficiency in Microsoft applications and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Assistant Customer Service Manager at Harris Teeter
Beaufort, SC 29907, USA - Full Time
Skills Needed
Flexible Schedule, Customer Satisfaction, Customer Service Training, Interpersonal Skills, Customer Service, Ged, Health Insurance, Disabilities, Vision Insurance, Dental Insurance, Supervisory Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
609 - Front End - Customer Service at Forman Mills
Riverside, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Basic Math, Register Transactions, Returns, Exchanges, Layaways, Employee Purchases, Inventory Management, Teamwork, Time Management, Physical Fitness, Attention To Detail, Problem Solving
Specialization
Candidates must be able to work varied hours, including nights, weekends, and holidays. They should also be able to communicate effectively and perform basic math functions.
Retail Customer Service Supervisor at PETSMART
Owen Sound, ON, Canada - Full Time
Skills Needed
Merchandise, Ethics, Communication Skills, Store Opening, Code
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Assistant (Games) at HB Leisure
Blackpool FY4 1EZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales and Customer Service Advisor at Funbikes Limited
MML3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service / Sales Executive at Tribecar Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
English, Customer Service, Mandarin
Qualification
Diploma
Customer service and sales advisor at British Council
Algiers, Algiers, Algeria - Full Time
Skills Needed
Customer Service, Sales, Communication, Negotiation, Crm Systems, Education, Engagement, Problem Solving
Specialization
Candidates should have excellent English proficiency and proven experience in customer service and sales. A results-driven mindset and familiarity with CRM systems are desirable.
Experience Required
Minimum 2 year(s)
Sandwich Hand and Customer Service at Sandwich Chefs
Adelaide SA 5000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
01635995 - Customer Service intern at JACOBS DOUWE EGBERTS
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
Customer Service, Supply Chain, Communication, Analytical Skills, Team Player, Proactive, Ownership, Result Driven, E Commerce, Sustainability, B2b, Dutch, French, English
Specialization
Candidates should be enthusiastic students with a business background and a passion for supply chain. Strong communication and analytical skills are essential, along with fluency in Dutch and/or French and English.
Customer Service Vending Solutions at AFC Industries
Saginaw Charter Township, Michigan, United States - Full Time
Skills Needed
Microsoft Office, Basic Computer Skills, Organizational Skills, Team Player, Exceptional Written Communication Skills, Exceptional Verbal Communication Skills
Specialization
A high school diploma is required, along with basic computer and organizational skills. Preferred skills include proficiency in Microsoft Office and strong communication abilities.
Part time - Customer Service Agent at SIXT
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Vehicle Management, Feedback Gathering, Damage Checking, Rental Charges Advising, Receipt Providing, Vehicle Maintenance, Basic Computer Skills, Microsoft Office Familiarity, Driving License, Clean Driving Record, Team Support, Weather Adaptability, Uniform Compliance, Language Skills
Specialization
A high school diploma or GED and at least 1 year of customer service experience are required. You must also hold a valid driver's license and be authorized to work in the U.S.
Admin and Customer Service Officer at Toll Holdings Limited Canada
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Administration, Customer Service, Logistics Support, Documentation, Data Entry, Reporting, Communication, Organizational Skills, Time Management, Attention To Detail, Teamwork, Microsoft Office, Erp Platforms, Wms Platforms
Specialization
Candidates should have at least 3 years of experience in administration, customer service, or logistics support, with relevant qualifications being highly regarded. Strong communication skills and proficiency in Microsoft Office and ERP/WMS platforms are essential.
Experience Required
Minimum 2 year(s)
Sales, Customer Service, Marketing at Horizon Hub Motors Auto Care LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Crm Software, Presentations, Customer Acquisition, Lead Generation
Qualification
Graduate
Customer Service - Personal Banker at NatWest
Coatbridge ML5 3DZ, , United Kingdom - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills
Qualification
Graduate
Customer Service Specialist 829681 at Stivers
Hudson, OH 44236, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Admin Assistant & Customer Service at All Action Alarm
Hauppauge, NY 11788, USA - Full Time
Skills Needed
Microsoft Word, Task Completion, Outlook, Google Drive, Google Sheets, Excel
Qualification
Graduate
Critsit Manager (Customer Service) at Teknowledge
Hà Nội, Ha Noi, Vietnam -
Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Relationship Management, Problem Solving, Technical Resource Identification, Process Improvement, Escalation Management, Multi-tasking, Time Management, Collaboration, Judgment, Decision Making, Stakeholder Management, Empathy, Integrity, Passion

Industry

IT Services and IT Consulting

Description
Overview We are seeking a highly motivated individual to join our team as a Critsit Manager (Customer Service). In this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. You will handle escalated customer/partner issues and complex support scenarios, engaging directly with customers to identify and resolve complex technical challenges and drive end-to-end problem resolution while upholding core values of empathy, passion, and integrity. This position offers the opportunity to make a significant impact on customer satisfaction and operational efficiency within our support organization. At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world. Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. Why You’ll Enjoy It Here: Be Part of Something Big – A growing company where your contributions matter. Make an Immediate Impact – Support groundbreaking technologies with real-world results. Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions. Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect. We Care – Integrity, empathy, and purpose guide every decision. We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us. We Are TeKnowledge. Where People Lead and Tech Empowers. Responsibilities Resolution Customer Acts as a primary contact for moderate to highly complex issues for customers. Communicates with customers to understand their issues and improve their experience. Effective end-to-end escalation management, driving fast and accurate resolutions for our customers. Leads strategic projects designed to improve resolution times, customer satisfaction and increase efficiency. Set and manage support expectations with customers. Escalation Handling Drive high-risk issues to resolution by establishing clear communication channels, documenting, and tracking agreed actions, and maintaining an orchestration role across multiple stakeholders. Understand the cause of the issue, its business impact, and level of urgency from Customer and other stakeholders. Collaboration Collaborates, leverages relationships, and influences engineering teams and/or operations teams to identify the right technical resource and ensures the right groups are engaged to resolve highly complex customer issues. Develops and maintains relationships with internal teams, partners, and senior leadership. Process Improvement Identifies systematic issues and process breakdowns. Pushes creative thinking beyond closed boundaries to come up with process improvements and new ways to delight customers. Creates an executive summary detailing the customer issue, impact on the business, and status of the resolution. Identifies patterns in customer issues and identifies strategies to resolve reoccurring issues. Qualifications Required qualifications: 2+ years of customer service, technology industry, or related experience. Bachelor's degree in technology, business, or equivalent field. Excellent relationship management, customer service and communication skills in variety of forms (written, live chat, conference calls, in-person.) Strong English written and verbal communication skills. Other languages may be required depending on the location and area to be supported. Understanding of reactive case lifecycle and troubleshooting methodology. Strong judgment, decision making skills, and ability to work under continual deadline pressure. Excellent at multi-tasking, task prioritization and time management. Collaborative team player with strong stakeholder management skills. Preferred qualifications: Customer Service Management experience in an IT related environment. Familiarity with Microsoft products/services. Information Technology Infrastructure Library (ITIL) Certification.
Responsibilities
The Critsit Manager acts as the primary contact for complex customer issues, ensuring effective escalation management and driving resolutions. This role involves collaboration with internal teams to improve customer satisfaction and operational efficiency.
Critsit Manager (Customer Service) at Teknowledge
Hà Nội, Ha Noi, Vietnam - Full Time
Skills Needed
Customer Service, Communication Skills, Relationship Management, Problem Solving, Technical Resource Identification, Process Improvement, Escalation Management, Multi Tasking, Time Management, Collaboration, Judgment, Decision Making, Stakeholder Management, Empathy, Integrity, Passion
Specialization
Candidates should have at least 2 years of experience in customer service or a related field, along with a bachelor's degree in technology or business. Strong communication skills and the ability to manage relationships effectively are essential.
Experience Required
Minimum 2 year(s)
Customer Service & Sales Assistant at Hines
Reading RG1 7QF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales and Customer Service Advisor at Galgorm Group
Ballymena BT42 1JQ, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Assistant Manager at Hollywood Casino Bangor
Bangor, Maine, United States - Full Time
Skills Needed
Customer Service, Table Games, Staff Development, Training Programs, Problem Solving, Interpersonal Skills, Performance Management, Scheduling, Compliance, Leadership, Communication, Microsoft Applications, Budge Understanding, P&L Statements, Stress Management, Mobility
Specialization
A bachelor's degree and three years of progressively challenging experience in gaming operations are required. Proficiency in Microsoft applications and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Assistant Customer Service Manager at Harris Teeter
Beaufort, SC 29907, USA - Full Time
Skills Needed
Flexible Schedule, Customer Satisfaction, Customer Service Training, Interpersonal Skills, Customer Service, Ged, Health Insurance, Disabilities, Vision Insurance, Dental Insurance, Supervisory Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
609 - Front End - Customer Service at Forman Mills
Riverside, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Basic Math, Register Transactions, Returns, Exchanges, Layaways, Employee Purchases, Inventory Management, Teamwork, Time Management, Physical Fitness, Attention To Detail, Problem Solving
Specialization
Candidates must be able to work varied hours, including nights, weekends, and holidays. They should also be able to communicate effectively and perform basic math functions.
Retail Customer Service Supervisor at PETSMART
Owen Sound, ON, Canada - Full Time
Skills Needed
Merchandise, Ethics, Communication Skills, Store Opening, Code
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Assistant (Games) at HB Leisure
Blackpool FY4 1EZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales and Customer Service Advisor at Funbikes Limited
MML3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service / Sales Executive at Tribecar Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
English, Customer Service, Mandarin
Qualification
Diploma
Customer service and sales advisor at British Council
Algiers, Algiers, Algeria - Full Time
Skills Needed
Customer Service, Sales, Communication, Negotiation, Crm Systems, Education, Engagement, Problem Solving
Specialization
Candidates should have excellent English proficiency and proven experience in customer service and sales. A results-driven mindset and familiarity with CRM systems are desirable.
Experience Required
Minimum 2 year(s)
Sandwich Hand and Customer Service at Sandwich Chefs
Adelaide SA 5000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
01635995 - Customer Service intern at JACOBS DOUWE EGBERTS
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
Customer Service, Supply Chain, Communication, Analytical Skills, Team Player, Proactive, Ownership, Result Driven, E Commerce, Sustainability, B2b, Dutch, French, English
Specialization
Candidates should be enthusiastic students with a business background and a passion for supply chain. Strong communication and analytical skills are essential, along with fluency in Dutch and/or French and English.
Customer Service Vending Solutions at AFC Industries
Saginaw Charter Township, Michigan, United States - Full Time
Skills Needed
Microsoft Office, Basic Computer Skills, Organizational Skills, Team Player, Exceptional Written Communication Skills, Exceptional Verbal Communication Skills
Specialization
A high school diploma is required, along with basic computer and organizational skills. Preferred skills include proficiency in Microsoft Office and strong communication abilities.
Part time - Customer Service Agent at SIXT
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Vehicle Management, Feedback Gathering, Damage Checking, Rental Charges Advising, Receipt Providing, Vehicle Maintenance, Basic Computer Skills, Microsoft Office Familiarity, Driving License, Clean Driving Record, Team Support, Weather Adaptability, Uniform Compliance, Language Skills
Specialization
A high school diploma or GED and at least 1 year of customer service experience are required. You must also hold a valid driver's license and be authorized to work in the U.S.
Admin and Customer Service Officer at Toll Holdings Limited Canada
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Administration, Customer Service, Logistics Support, Documentation, Data Entry, Reporting, Communication, Organizational Skills, Time Management, Attention To Detail, Teamwork, Microsoft Office, Erp Platforms, Wms Platforms
Specialization
Candidates should have at least 3 years of experience in administration, customer service, or logistics support, with relevant qualifications being highly regarded. Strong communication skills and proficiency in Microsoft Office and ERP/WMS platforms are essential.
Experience Required
Minimum 2 year(s)
Sales, Customer Service, Marketing at Horizon Hub Motors Auto Care LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Crm Software, Presentations, Customer Acquisition, Lead Generation
Qualification
Graduate
Customer Service - Personal Banker at NatWest
Coatbridge ML5 3DZ, , United Kingdom - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills
Qualification
Graduate
Customer Service Specialist 829681 at Stivers
Hudson, OH 44236, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Admin Assistant & Customer Service at All Action Alarm
Hauppauge, NY 11788, USA - Full Time
Skills Needed
Microsoft Word, Task Completion, Outlook, Google Drive, Google Sheets, Excel
Qualification
Graduate