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Director of Customer Service/Support at Lytegen
Chandigarh, Chandigarh, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Kpi Management, Team Building, Data Management, Problem Solving
Specialization
Candidates must have at least 7 years of call center or BPO operations experience, with 3 to 5 years managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Production Planner/Customer Service at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Mississauga, Ontario, Canada - Full Time
Skills Needed
Production Planning, Customer Service, Order Management, Contract Review, Change Order Management, Inventory Management, Sap, Ms Office, Analytical Skills, Problem Solving, Communication, Organizational Skills, Project Management, Safety Practices, Teamwork, Process Improvement
Specialization
Candidates should have a degree in Supply Chain Management or a related field, along with 3 to 5 years of experience in production planning. Certification in Production and Inventory Management is preferred, along with expertise in SAP and MS Office applications.
Experience Required
Minimum 2 year(s)
Customer service & Logistics Intern at Eaton USA
Vantaa, Uusimaa, Finland - Full Time
Skills Needed
Customer Service, Logistics, Order Management, Project Coordination, Communication, It Skills, Sap, Problem Solving, Teamwork, Initiative, Analytical Skills, Reporting, Kpi Monitoring, Quality Assurance, Process Management, Bilingual Communication
Specialization
Candidates should have experience and insight into customer service and logistics, with export-related knowledge considered an advantage. Fluency in Finnish and English is required, along with good IT skills, particularly in Office 365 and SAP.
Customer - Food Service - Overnight at Kwik Trip
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Food Service, Problem Solving, Time Management, Interpersonal Skills, Store Maintenance, Cashiering
Specialization
Candidates must be at least 16 years old and possess great people skills, enjoying a fast-paced work environment. They must also demonstrate the ability to problem-solve challenges, shift priorities quickly, and have some availability for weekends and holidays.
Customer - Food Service - Overnight at Kwik Trip
Cloquet, Minnesota, United States - Full Time
Skills Needed
Customer Service, Food Service, Problem Solving, Time Management, Positive Attitude, Outgoing, Cashier, Cooking, Serving
Specialization
Candidates must be at least 16 years old and possess great people skills, enjoying a fast-paced work environment. Availability for some weekends and holidays is also required.
Seasonal Part Time Customer Service at David's Bridal
Little Rock, Arkansas, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Updates, Alterations, Empathy, Positive Attitude, Authenticity, Relationship Building, Operational Excellence, Cash Handling
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or service environment. Strong communication skills and the ability to maintain a positive attitude are essential.
261CSS - Customer Service Specialist at Spectra Metals Sales, Inc
Antioch, Tennessee, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Sales, Bilingual, Order Processing, Relationship Management, Documentation, Empathy, Proactive, Continuous Improvement, Product Knowledge, Conflict Resolution, Team Collaboration, Attention To Detail, Time Management
Specialization
The role requires strong customer service skills and the ability to troubleshoot and resolve complaints. Bilingual proficiency in English and Spanish is highly desired.
Customer Service Rep(07643) - Thomas at Domino's Pizza LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Food Safety, Teamwork, Store Operations, Technology Operation
Specialization
Candidates must be 16 years of age or older. They should demonstrate excellent customer service skills and the ability to maintain food and team member safety.
Seasonal Part Time Customer Service at David's Bridal
Peoria, Illinois, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Merchandising, Empathy, Relationship Building, Cash Handling, Alterations Knowledge, Operational Excellence, Positive Attitude, Attention To Detail
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or service environment. Candidates should possess excellent communication skills and a strong customer service orientation.
Customer Service Representative - 4 at Buck Management Corporation
Mount Pleasant, South Carolina, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Multi Tasking, Communication, Teamwork, Problem Solving, Cleaning, Stocking, Time Management, Flexibility
Specialization
A high school diploma or GED is preferred, along with the ability to work flexible hours, including nights and weekends. Candidates should be able to multi-task and support various stations as needed.
Customer Service Assistant - Enfield at BoyleSports
, Leinster, Ireland - Full Time
Skills Needed
Customer Service, Trust, Integrity, Flexibility, Attention To Detail, Numeracy Skills, Teamwork, Communication Skills, Problem Solving, Creativity, Organizational Skills, Reliability, Cash Handling, Sporting Industry Knowledge, Ambition, Results Focused
Specialization
Candidates should be customer service focused, adaptable, and possess strong numeracy skills. A keen interest in the sporting industry and the ability to work under pressure are also essential.
(7625) Tucson: Customer Service Rep at Domino's Pizza LLC
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Multitasking, Order Taking, Brand Representation, Product Preparation
Specialization
Candidates must be at least 16 years old, with a minimum age of 18 for management positions. There are no specific educational requirements mentioned.
Senior Cargo Customer Service Agent at Qatar Airways - Iraq
Doha, , Qatar - Full Time
Skills Needed
Customer Service, Cargo Reservation, Cargo Acceptance, Cargo Handling, Logistics, Air Transportation, Safety Regulations, Security Regulations, Coordination, Sales Performance, Operational Performance, Communication, Ms Office, Reporting, Proactive Mindset, Independent Work
Specialization
Candidates must possess a High School, Diploma, or Bachelor's degree along with a minimum of two years of customer service experience within the logistics and air transportation industry. Essential requirements include knowledge of cargo reservation/acceptance/handling processes and strong command of English, with proficiency in French and Arabic being advantageous.
Experience Required
Minimum 2 year(s)
Seasonal Part Time Customer Service at David's Bridal
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Merchandising, Empathy, Relationship Building, Attention To Detail, Cash Handling, Alterations Knowledge, Positive Attitude, Adaptability
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel, service, or specialty store environment. Strong communication skills and the ability to handle multiple customers simultaneously are essential.
Seasonal Part Time Customer Service at David's Bridal
Harrisburg, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Updates, Alterations, Empathy, Positive Attitude, Multi Tasking, Attention To Detail, Cash Handling, Relationship Building
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or service environment. Candidates should possess excellent communication skills and a positive attitude.
Lead Customer Service Representative at Circle K
Duncan, South Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Pace Management, Teamwork, Problem Solving, Quick Thinking, Leadership, Employee Supervision, Cashiering, Customer Service, Retail Experience, Management Experience
Specialization
Candidates should be proficient in selling products, providing excellent customer care, communicating effectively, and performing tasks at a quick pace while collaborating with a team. Desired qualifications include retail, customer service, sales associate, cashiering, or entry-level management experience, along with a high school diploma or equivalent and a motivation to advance.
Lead Customer Service Representative at Circle K
Duncan, South Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Friendly Conversation, Quick Pace Performance, Teamwork, Problem Solving, Quick Thinking, Leading A Team, Employee Supervision
Specialization
Candidates should be proficient in selling products, providing excellent customer care, communicating effectively, and performing tasks at a quick pace while collaborating with a team. Desired qualifications include retail, customer service, entry-level management, sales associate, or cashiering experience, along with a high school diploma or equivalent and motivation to advance.
Customer Service Representative - PT at Avis Budget Group
Fort Myers, Florida, United States - Full Time
Skills Needed
Customer Service, Data Entry, Verbal Communication, Typing, Driving, Flexibility, Computer Skills
Specialization
Applicants must possess a valid driver's license, basic computer skills including typing and data entry, and effective verbal communication skills. Candidates must be willing to work outdoors, be flexible with shifts, and be able to perform physical tasks like typing, sitting, standing, walking, and driving various vehicles.
Customer Service Representative - PT at Avis Budget Group
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Data Entry, Verbal Communication, Typing, Driving, Flexibility, Outdoor Work
Specialization
Candidates must possess a valid driver's license and basic computer skills, including typing and data entry, along with effective verbal communication skills. Applicants must be willing to work outdoors in all shifts and be able to move throughout the rental lot and drive various vehicles.
Customer Service Representative - PT at Avis Budget Group
Memphis, Tennessee, United States - Full Time
Skills Needed
Customer Service, Data Entry, Verbal Communication, Typing, Driving, Flexibility, Computer Skills
Specialization
Applicants must possess a valid driver's license, basic computer skills including typing and data entry, and effective verbal communication abilities. Candidates must also be willing to work outdoors in all shifts and be able to move throughout the rental lot and drive various vehicles.
Director of Customer Service/Support at Lytegen
Chandigarh, Chandigarh, India -
Full Time


Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, CRM, Dialers, KPI Management, Team Building, Data Management, Problem Solving

Industry

Professional Services

Description
We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own 1. Hire and build the team. Own the full hiring funnel for agents, team leads, and future floor managers, working with internal recruiters and making final hiring decisions. 2. Scale and manage performance Run the floor during shifts, drive core KPIs (dials, contacts, talk time, appointments or sales, conversion rate) and hold team leads and agents accountable to clear targets. 3. Execute training and quality Use existing and help improve onboarding, scripts, rebuttals, and QA processes to ramp new hires quickly, review calls regularly, and coach team leads on how to improve their teams. 4. Handle operations and scheduling Set and manage shift schedules, attendance, adherence to US hours, and correct use of the dialer, CRM, and lead lists, while keeping data and dispositions clean. 5. Report and communicate with US leadership Act as the single point of contact for the India call center, sending clear weekly updates on headcount, hiring pipeline, performance trends, and any issues or risks. 1. Deep call center leadership experience. At least 7 years in call center or BPO operations with 3 to 5 years managing outbound sales teams calling the US and direct responsibility for a floor of at least 40 reps. 2. Proven hiring and scaling track record. Demonstrated success hiring, ramping, and retaining outbound sales agents and team leads in volume, ideally scaling a team toward 80 to 100 seats. 3. Strong grasp of outbound sales and tools. Solid understanding of outbound sales metrics and levers, with hands on experience using dialers and CRMs in a high volume environment. 4. Communication and coaching strength. Excellent spoken and written English and the ability to coach agents on accent, tonality, call control, and following scripts without sounding robotic. 5. Builder mindset and ownership. Comfortable working a permanent night shift, taking full ownership of results, making tough calls on performance, and treating the center as your own business unit. · Opportunity to use your experience and judgment to build a high-performing outbound sales team from the ground up. · Significant ownership and autonomy in shaping the culture, standards, and leadership bench of a 100+ seat call center. · Professional development support, including training, tools, and resources to help you build and manage a world class team.
Responsibilities
The Director of Customer Service/Support will be responsible for hiring and building a high-performance outbound sales team, managing performance metrics, and executing training and quality assurance processes. Additionally, they will handle operations, scheduling, and report to US leadership on performance trends and issues.
Director of Customer Service/Support at Lytegen
Chandigarh, Chandigarh, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Kpi Management, Team Building, Data Management, Problem Solving
Specialization
Candidates must have at least 7 years of call center or BPO operations experience, with 3 to 5 years managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Production Planner/Customer Service at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Mississauga, Ontario, Canada - Full Time
Skills Needed
Production Planning, Customer Service, Order Management, Contract Review, Change Order Management, Inventory Management, Sap, Ms Office, Analytical Skills, Problem Solving, Communication, Organizational Skills, Project Management, Safety Practices, Teamwork, Process Improvement
Specialization
Candidates should have a degree in Supply Chain Management or a related field, along with 3 to 5 years of experience in production planning. Certification in Production and Inventory Management is preferred, along with expertise in SAP and MS Office applications.
Experience Required
Minimum 2 year(s)
Customer service & Logistics Intern at Eaton USA
Vantaa, Uusimaa, Finland - Full Time
Skills Needed
Customer Service, Logistics, Order Management, Project Coordination, Communication, It Skills, Sap, Problem Solving, Teamwork, Initiative, Analytical Skills, Reporting, Kpi Monitoring, Quality Assurance, Process Management, Bilingual Communication
Specialization
Candidates should have experience and insight into customer service and logistics, with export-related knowledge considered an advantage. Fluency in Finnish and English is required, along with good IT skills, particularly in Office 365 and SAP.
Customer - Food Service - Overnight at Kwik Trip
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Food Service, Problem Solving, Time Management, Interpersonal Skills, Store Maintenance, Cashiering
Specialization
Candidates must be at least 16 years old and possess great people skills, enjoying a fast-paced work environment. They must also demonstrate the ability to problem-solve challenges, shift priorities quickly, and have some availability for weekends and holidays.
Customer - Food Service - Overnight at Kwik Trip
Cloquet, Minnesota, United States - Full Time
Skills Needed
Customer Service, Food Service, Problem Solving, Time Management, Positive Attitude, Outgoing, Cashier, Cooking, Serving
Specialization
Candidates must be at least 16 years old and possess great people skills, enjoying a fast-paced work environment. Availability for some weekends and holidays is also required.
Seasonal Part Time Customer Service at David's Bridal
Little Rock, Arkansas, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Updates, Alterations, Empathy, Positive Attitude, Authenticity, Relationship Building, Operational Excellence, Cash Handling
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or service environment. Strong communication skills and the ability to maintain a positive attitude are essential.
261CSS - Customer Service Specialist at Spectra Metals Sales, Inc
Antioch, Tennessee, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Sales, Bilingual, Order Processing, Relationship Management, Documentation, Empathy, Proactive, Continuous Improvement, Product Knowledge, Conflict Resolution, Team Collaboration, Attention To Detail, Time Management
Specialization
The role requires strong customer service skills and the ability to troubleshoot and resolve complaints. Bilingual proficiency in English and Spanish is highly desired.
Customer Service Rep(07643) - Thomas at Domino's Pizza LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Food Safety, Teamwork, Store Operations, Technology Operation
Specialization
Candidates must be 16 years of age or older. They should demonstrate excellent customer service skills and the ability to maintain food and team member safety.
Seasonal Part Time Customer Service at David's Bridal
Peoria, Illinois, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Merchandising, Empathy, Relationship Building, Cash Handling, Alterations Knowledge, Operational Excellence, Positive Attitude, Attention To Detail
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or service environment. Candidates should possess excellent communication skills and a strong customer service orientation.
Customer Service Representative - 4 at Buck Management Corporation
Mount Pleasant, South Carolina, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Multi Tasking, Communication, Teamwork, Problem Solving, Cleaning, Stocking, Time Management, Flexibility
Specialization
A high school diploma or GED is preferred, along with the ability to work flexible hours, including nights and weekends. Candidates should be able to multi-task and support various stations as needed.
Customer Service Assistant - Enfield at BoyleSports
, Leinster, Ireland - Full Time
Skills Needed
Customer Service, Trust, Integrity, Flexibility, Attention To Detail, Numeracy Skills, Teamwork, Communication Skills, Problem Solving, Creativity, Organizational Skills, Reliability, Cash Handling, Sporting Industry Knowledge, Ambition, Results Focused
Specialization
Candidates should be customer service focused, adaptable, and possess strong numeracy skills. A keen interest in the sporting industry and the ability to work under pressure are also essential.
(7625) Tucson: Customer Service Rep at Domino's Pizza LLC
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Multitasking, Order Taking, Brand Representation, Product Preparation
Specialization
Candidates must be at least 16 years old, with a minimum age of 18 for management positions. There are no specific educational requirements mentioned.
Senior Cargo Customer Service Agent at Qatar Airways - Iraq
Doha, , Qatar - Full Time
Skills Needed
Customer Service, Cargo Reservation, Cargo Acceptance, Cargo Handling, Logistics, Air Transportation, Safety Regulations, Security Regulations, Coordination, Sales Performance, Operational Performance, Communication, Ms Office, Reporting, Proactive Mindset, Independent Work
Specialization
Candidates must possess a High School, Diploma, or Bachelor's degree along with a minimum of two years of customer service experience within the logistics and air transportation industry. Essential requirements include knowledge of cargo reservation/acceptance/handling processes and strong command of English, with proficiency in French and Arabic being advantageous.
Experience Required
Minimum 2 year(s)
Seasonal Part Time Customer Service at David's Bridal
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Merchandising, Empathy, Relationship Building, Attention To Detail, Cash Handling, Alterations Knowledge, Positive Attitude, Adaptability
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel, service, or specialty store environment. Strong communication skills and the ability to handle multiple customers simultaneously are essential.
Seasonal Part Time Customer Service at David's Bridal
Harrisburg, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Fashion, Teamwork, Problem Solving, Conflict Resolution, Communication, Inventory Management, Sales Promotions, Visual Updates, Alterations, Empathy, Positive Attitude, Multi Tasking, Attention To Detail, Cash Handling, Relationship Building
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or service environment. Candidates should possess excellent communication skills and a positive attitude.
Lead Customer Service Representative at Circle K
Duncan, South Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Pace Management, Teamwork, Problem Solving, Quick Thinking, Leadership, Employee Supervision, Cashiering, Customer Service, Retail Experience, Management Experience
Specialization
Candidates should be proficient in selling products, providing excellent customer care, communicating effectively, and performing tasks at a quick pace while collaborating with a team. Desired qualifications include retail, customer service, sales associate, cashiering, or entry-level management experience, along with a high school diploma or equivalent and a motivation to advance.
Lead Customer Service Representative at Circle K
Duncan, South Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Friendly Conversation, Quick Pace Performance, Teamwork, Problem Solving, Quick Thinking, Leading A Team, Employee Supervision
Specialization
Candidates should be proficient in selling products, providing excellent customer care, communicating effectively, and performing tasks at a quick pace while collaborating with a team. Desired qualifications include retail, customer service, entry-level management, sales associate, or cashiering experience, along with a high school diploma or equivalent and motivation to advance.
Customer Service Representative - PT at Avis Budget Group
Fort Myers, Florida, United States - Full Time
Skills Needed
Customer Service, Data Entry, Verbal Communication, Typing, Driving, Flexibility, Computer Skills
Specialization
Applicants must possess a valid driver's license, basic computer skills including typing and data entry, and effective verbal communication skills. Candidates must be willing to work outdoors, be flexible with shifts, and be able to perform physical tasks like typing, sitting, standing, walking, and driving various vehicles.
Customer Service Representative - PT at Avis Budget Group
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Data Entry, Verbal Communication, Typing, Driving, Flexibility, Outdoor Work
Specialization
Candidates must possess a valid driver's license and basic computer skills, including typing and data entry, along with effective verbal communication skills. Applicants must be willing to work outdoors in all shifts and be able to move throughout the rental lot and drive various vehicles.
Customer Service Representative - PT at Avis Budget Group
Memphis, Tennessee, United States - Full Time
Skills Needed
Customer Service, Data Entry, Verbal Communication, Typing, Driving, Flexibility, Computer Skills
Specialization
Applicants must possess a valid driver's license, basic computer skills including typing and data entry, and effective verbal communication abilities. Candidates must also be willing to work outdoors in all shifts and be able to move throughout the rental lot and drive various vehicles.
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