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SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong communication skills and the ability to work in a fast-paced environment are essential.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Composition, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management, Objection Handling
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong soft skills such as active listening, problem-solving, and effective communication are essential for this role.
Remote- Customer Service Representative at Global Elite Texas
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Customer Centric, Organized
Specialization
1-2 years of experience in a customer service setting is preferred. Candidates should possess excellent communication skills and a proactive attitude towards problem-solving.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong soft skills such as active listening, problem-solving, and effective communication are essential for this role.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong soft skills such as effective communication, problem-solving, and customer service orientation are essential.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Composition, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management, Objection Handling, Attention To Detail, Time Management, Team Collaboration, Confidentiality
Specialization
Candidates should possess a recognized degree or diploma and have technical skills in Microsoft Office. Strong soft skills such as effective communication, problem-solving, and customer service orientation are essential.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong communication skills, problem-solving abilities, and a customer service orientation are essential.
Customer service & Aftersales Assistant at OZ ESPRESSO MACHINES
Royston SG8 0NZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service / Trainee Inside Sales at SoftwareONE
1AW, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Retail Customer Service - Weekends only at Entain
Redditch, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. They should be self-motivated, able to work alone or as part of a team, and handle challenging situations calmly.
Customer Service - Self Storage Manager at Public Storage
Jersey City, New Jersey, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Fort Worth, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Inventory Management, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Driving, Outdoor Work, Multi Tasking
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Birmingham, Alabama, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Outdoor Work, Physical Fitness, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Communication, Problem Solving, Cleaning, Maintenance, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Outdoor Work, Physical Fitness, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Southlake, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Inventory Management, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Driving, Outdoor Work, Physical Fitness
Specialization
Candidates should have experience in customer service-centered sales environments. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Hilliard, Ohio, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and the ability to lift/move items weighing up to 35 pounds are also required.
Customer Service - Self Storage Manager at Public Storage
Columbus, Ohio, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Outdoor Work, Driving, Scheduling
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Arvada, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Communication, Problem Solving, Cleaning, Maintenance, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving, Customer Relationship Management
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Saint Paul, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Communication, Problem Solving, Cleaning, Maintenance, Time Management, Organization, Teamwork, Flexibility, Outdoor Work, Attention To Detail, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Northglenn, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia -
Full Time


Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi-tasking, Stress Management

Industry

Banking

Description
About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description 1. Customer Management Deliver 24-hour one-stop customer service. Providing prompt and accurate answers, alternatives, or solutions to customers with their best interests at heart. Handling and resolving customer complaints proficiently. Displaying a high level of quality and professionalism when dealing with customers. Taking ownership of each call to ensure customer’s satisfaction by going the extra mile. Performing transactions accurately and efficiently to resolve customer’s needs in accordance to the set procedures and guidelines. Ensuring first call resolution or timely follow ups and referrals to esacalate for further investigation. Maintain a high level of customer focus. Maintain high integrity in delivery of honest value in every interaction and in our conduct with customer. Protecting the trust and safeguarding the confidentiality of customer’s information. Ensuring Service Level Agreements and personal Key Performance Objectives are achieved. Contributing as a team achieving Contact Centre’s targets. All activities and processes must be executed and completed accurately in compliance with rules and regulations, manuals, policies, guidelines, Service Level Agreement, audit and compliance requirements. Zero fraud tolerance. Perform any administrative tasks in accordance to the set procedures with zero defects. All staff are subject to Compliance and Audit related checks including spot-checks on lockers, workstations, pedestals, cabinets and drawers. Proactively identifying, researching, and gathering feedback from customers to improve and enhance customer’s experience. Liaise with relevant units and/or departments to resolve issues. Liaise with external service providers when necessary. 2. Performance Management 3. Financial and Operations Management 4. Process Management Requirements Experience Recognized Degree/Diploma or other equivalent qualifications Technical skills Knowledge in Microsoft Office Soft skills Active listening Comprehension Composition Problem solving Customer focus Quality standards Desirable skills Effective written and verbal communication skills. Ability to listen and assess customer’s concerns. Ability to understand and identify appropriate solutions. Ability to compose a concise and accurate message via email or verbally. Analytical and display initiative to resolve problems. Customer service orientation. Highly motivated & capable of producing quality work. Ability to work in a fast pace and stressful environment. Able to multi-task to take on additional tasks. Able to handle objections from customers. Know how to adjust rate of speech and language to meet customer level. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site

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Responsibilities
The Customer Service Officer is responsible for delivering 24-hour customer service, resolving complaints, and ensuring customer satisfaction. They must maintain high integrity and compliance while performing transactions and administrative tasks.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong communication skills and the ability to work in a fast-paced environment are essential.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Composition, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management, Objection Handling
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong soft skills such as active listening, problem-solving, and effective communication are essential for this role.
Remote- Customer Service Representative at Global Elite Texas
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Customer Centric, Organized
Specialization
1-2 years of experience in a customer service setting is preferred. Candidates should possess excellent communication skills and a proactive attitude towards problem-solving.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong soft skills such as active listening, problem-solving, and effective communication are essential for this role.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong soft skills such as effective communication, problem-solving, and customer service orientation are essential.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Composition, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management, Objection Handling, Attention To Detail, Time Management, Team Collaboration, Confidentiality
Specialization
Candidates should possess a recognized degree or diploma and have technical skills in Microsoft Office. Strong soft skills such as effective communication, problem-solving, and customer service orientation are essential.
SO, Customer Service Officer (Serve), CC at United Overseas Bank Limited Co
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Focus, Problem Solving, Active Listening, Comprehension, Quality Standards, Effective Communication, Analytical Skills, Initiative, Multi Tasking, Stress Management
Specialization
Candidates should possess a recognized degree or diploma and have knowledge of Microsoft Office. Strong communication skills, problem-solving abilities, and a customer service orientation are essential.
Customer service & Aftersales Assistant at OZ ESPRESSO MACHINES
Royston SG8 0NZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service / Trainee Inside Sales at SoftwareONE
1AW, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Retail Customer Service - Weekends only at Entain
Redditch, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Safer Gambling
Specialization
Candidates must be 18 years or older and have a passion for delivering great customer service. They should be self-motivated, able to work alone or as part of a team, and handle challenging situations calmly.
Customer Service - Self Storage Manager at Public Storage
Jersey City, New Jersey, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Fort Worth, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Inventory Management, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Driving, Outdoor Work, Multi Tasking
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Birmingham, Alabama, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Outdoor Work, Physical Fitness, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Communication, Problem Solving, Cleaning, Maintenance, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Outdoor Work, Physical Fitness, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Southlake, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Inventory Management, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Driving, Outdoor Work, Physical Fitness
Specialization
Candidates should have experience in customer service-centered sales environments. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Hilliard, Ohio, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and the ability to lift/move items weighing up to 35 pounds are also required.
Customer Service - Self Storage Manager at Public Storage
Columbus, Ohio, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Outdoor Work, Driving, Scheduling
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service - Self Storage Manager at Public Storage
Arvada, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Communication, Problem Solving, Cleaning, Maintenance, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving, Customer Relationship Management
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Saint Paul, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Communication, Problem Solving, Cleaning, Maintenance, Time Management, Organization, Teamwork, Flexibility, Outdoor Work, Attention To Detail, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Northglenn, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Problem Solving, Time Management, Organization, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
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