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Customer Service Associate Jobs overseas

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Customer Care at Konecranes
Agrate Brianza, Lombardy, Italy - Full Time
Skills Needed
Customer Care, Claims Management, Technical Analysis, Collaboration, Continuous Improvement, Proactivity, Precision, Diplomacy, Sap, Office Suite, English Language
Specialization
A degree in engineering or at least 3 years of technical experience in the sector is required. Previous experience in customer-facing roles and proficiency in English and SAP are also necessary.
Experience Required
Minimum 2 year(s)
Customer Host at White Stuff
St. Ives, England, United Kingdom - Full Time
Skills Needed
Customer Experience, Team Environment, Retail, Fashion, Visual Standards, Product Knowledge, Stock Management, Health & Safety, Communication, Sales, Event Assistance, Charity Awareness, Ethical Sourcing, Entrepreneurial Ideas, Accountability, Customer Engagement
Specialization
Candidates should be passionate about retail and fashion, with a determination to provide excellent customer service. Teamwork and the ability to inspire others are essential.
Customer Host at White Stuff
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Customer Experience, Teamwork, Retail, Fashion, Visual Standards, Product Knowledge, Stock Management, Health & Safety, Communication, Sales, Event Support, Charity Awareness, Ethical Sourcing, Data Protection, Entrepreneurial Ideas, Customer Engagement
Specialization
Candidates should be passionate about retail and fashion, with a determination to provide excellent customer service. Teamwork and the ability to inspire others are essential.
Customer Success Advocate (Dutch Fluency Preferred) at Servicenow
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Success Manager (TS/SCI Clearance Required) at ServiceNow
Vienna, Virginia, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Professional Services, Federal Industry, Digital Transformation, Project Management, Issue Resolution, Collaboration, Technical Products, Servicenow Certifications
Specialization
Candidates should have experience integrating AI into work processes and at least 3 years in customer professional services. A TS or SCI clearance is required, along with familiarity in the Federal industry and the ability to manage multiple priorities.
Experience Required
Minimum 2 year(s)
Principal Customer Success Executive- Public Sector at ServiceNow
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Consulting, Project Management, Ai Integration, It Strategy, Business Transformation, Stakeholder Management, Governance, Risk Management, Operational Excellence, Servicenow, Change Management, Problem Solving, Communication, Leadership, Industry Knowledge
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a focus on account management and consulting. A minimum of 15 years in client-facing roles and experience in critical subject areas such as IT Strategy and Operations is required.
Experience Required
Minimum 10 year(s)
Strategic Customer Engagements (Elevate) Director, ANZ at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Analytical Skills, Complex Transactions, It, Software Industry, Communication Skills, Emerging Trends, Conversant, Enterprise Accounts
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Customer Success Manager - Telecommunications at ServiceNow
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Customer Success, Relationship Management, Strategic Thinking, Analytical Skills, Problem Solving, Communication, Collaboration, Saas, Ai Integration, Digital Solutions, Innovation, Cross Functional, Entrepreneurial Mindset, Data Driven Insights, Stakeholder Engagement, Operational Excellence
Specialization
Candidates should have 8+ years of experience in a technology-driven environment, particularly in SaaS or IT industries. Strong interpersonal skills and a proven track record in customer success are essential, along with analytical and problem-solving abilities.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive Telco and Media at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, Ai Integration, C Level Relationships, Strategic Leadership, Risk Mitigation, Collaboration, Communication, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Customer Focus, Performance Metrics, Team Leadership
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in consulting or technology-enabled roles. A minimum of 12 years of relevant experience and a BA/BS degree are required, with a Master's degree preferred.
Experience Required
Minimum 10 year(s)
Director, Customer Engagement Strategy and Operations at Servicenow
New York, NY 10001, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Product Designer, Customer & Partner Experience at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
User Experience Design, Human Centered Design, Ai Integration, Product Strategy, Design Frameworks, Collaboration, Problem Solving, Research Data, Workflow Automation, Visual Design, Interaction Design, Content Design, Product Development, Growth Mindset, Design Systems, Multidisciplinary Teams
Specialization
7+ years of relevant design experience with a strong portfolio demonstrating human-centered design solutions. A BA/BS degree in a related field is required, along with experience in the complete product development lifecycle.
Experience Required
Minimum 5 year(s)
Senior Customer Success Manager - Financial Services at Servicenow
SUTT4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Strategic Customer Engagements (Elevate) Director, ANZ at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Software Industry, Conversant, Complex Transactions, Enterprise Accounts, Analytical Skills, Emerging Trends, It, Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Principal Technical Consultant - Customer Workflows at ServiceNow
Stockholm, Stockholm, Sweden - Full Time
Skills Needed
Technical Consulting, Customer Service Management, Field Service Management, Enterprise Architecture, Solution Design, Integration Strategies, Web Technologies, Javascript, Html, Css, Rest, Flow Designer, Saas Technologies, Leadership, Mentoring, Pre Sales Support
Specialization
Candidates should have deep consulting experience with a focus on enterprise architecture and field service management solutions. Proficiency in technical design and relevant certifications in ServiceNow are required.
Experience Required
Minimum 5 year(s)
Field Quality Associate at TEAM QUALITY SERVICES INC
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Quality Assurance, Problem Solving, Communication, Technical Support, Supplier Management, Root Cause Analysis, Project Management, Lean Manufacturing, Six Sigma, Iso Standards, Data Entry, Auditing, Interpersonal Skills, Quality Analysis, Measurement Tools, Continuous Improvement
Specialization
A high school diploma or GED is required, with a preference for a bachelor's degree in engineering or a related field. Experience in automotive manufacturing or supplier quality assurance is also preferred.
Experience Required
Minimum 2 year(s)
Field Quality Associate at TEAM QUALITY SERVICES INC
Georgetown, Kentucky, United States - Full Time
Skills Needed
Quality Assurance, Problem Solving, Communication, Technical Support, Root Cause Analysis, Supplier Management, Process Improvement, Project Management, Lean Manufacturing, Six Sigma, Quality Standards, Auditing, Data Entry, Interpersonal Skills, Measurement Tools, Customer Service
Specialization
A high school diploma or GED is required, with a preference for a bachelor's degree in engineering or a related field. Experience in automotive manufacturing or supplier quality assurance is also preferred.
Experience Required
Minimum 2 year(s)
Field Quality Associate at TEAM QUALITY SERVICES INC
Casa Grande, Arizona, United States - Full Time
Skills Needed
Quality Assurance, Problem Solving, Communication, Technical Support, Supplier Management, Root Cause Analysis, Project Management, Lean Manufacturing, Six Sigma, Quality Standards, Auditing, Data Entry, Interpersonal Skills, Process Improvement, Measurement Tools, Customer Service
Specialization
A high school diploma or GED is required, along with a valid driver's license. Preferred qualifications include a bachelor's degree in engineering or a related field and experience in automotive manufacturing or supplier quality assurance.
Experience Required
Minimum 2 year(s)
Field Quality Associate at Team Quality Services Inc
Cambridge, ON, Canada - Full Time
Skills Needed
Dexterity, Hand Tools, Ged, Keyboards
Qualification
Diploma
Field Quality Associate at Team Quality Services Inc
Columbus, IN 47201, USA - Full Time
Skills Needed
Keyboards, Ged, Hand Tools, Dexterity
Qualification
Diploma
Customer Success Manager- US Remote at Tosca Services LLC
Atlanta, GA 30361, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
A business-related field
Qualification
Graduate
Customer Care at Konecranes
Agrate Brianza, Lombardy, Italy -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Care, Claims Management, Technical Analysis, Collaboration, Continuous Improvement, Proactivity, Precision, Diplomacy, SAP, Office Suite, English Language

Industry

Machinery Manufacturing

Description
Descrizione dell'azienda In Konecranes, crediamo che la migliore esperienza per il cliente si raggiunga grazie alle persone che stanno dietro al nome Konecranes. Tutto quello che facciamo, lo facciamo con passione e determinazione. Crediamo che la diversità guidi il successo del business e sia la base per la nostra crescita. Accogliamo provenienze e competenze diverse che arricchiscono la nostra comunità e promuoviamo un luogo dove possiamo essere tutti noi stessi. Questo è ciò che rende Konecranes un luogo unico dove lavorare. Descrizione del lavoro Siamo alla ricerca di un/a addetto/a Customer Care che, sulla base delle indicazioni fornitegli dal Quality manager, possa essere il punto di riferimento per assistenza e gestione dei claims. PRINCIPALI RESPONSABILITA’ La funzione del Customer Care (CCA) si deve occupare delle seguenti attività: 1. Essere il punto di riferimento dei clienti per l’assistenza post-vendita, assicurando una linea di comunicazione efficace e positiva e garantendo un’eccellente livello di servizio; 2. Raccogliere e analizzare tecnicamente i claims al fine di elaborare la miglior soluzione in tempi rapidi e in accordo con le policies aziendali; 3. Collaborare con le altre funzioni aziendali per promuovere l’avanzamento dei processi necessari alla risoluzione del claim e alla soddisfazione del cliente; 4. Essere il protagonista del processo di miglioramento continuo interno tramite analisi statistiche mensili dei claims pervenuti e confronto con i differenti reparti coinvolti; 5. Possibilità di sopralluoghi e visite presso i clienti per analisi tecnica claims e supporto. Qualifiche COMPETENZE E CARATTERISTICHE RICHIESTE: Laurea in ingegneria o esperienza tecnica nel settore di almeno 3 anni Precedente esperienza in ruoli affini a contatto con clienti (customer care, assistenza clienti, tecnico commerciale); Ottima conoscenza della lingua inglese (altre lingue saranno considerate un plus); Buona conoscenza di SAP e del pacchetto Office; Proattività, precisione e diplomazia Ulteriori informazioni COSA OFFRIAMO: Possibilità di entrare a far parte di un gruppo leader a livello mondiale negli impianti di sollevamento, riconosciuta tra le 100 eccellenze italiane. Programmi di formazione per la valorizzazione del percorso di carriera. Piano di azionariato per i dipendenti. Sei interessato/a? Candidati sul nostro sito https://www.konecranes.com/it-it/carriere-in-konecranes Konecranes moves what matters. Konecranes è un gruppo leader mondiale nel settore della movimentazione dei materiali, al servizio di un ampio ventaglio di clienti operanti in molteplici industrie. Siamo un riferimento costante nel settore, attraverso miglioramenti introdotti giorno dopo giorno o con innovazioni radicali nei momenti che più contano, perché sappiamo che esiste sempre una soluzione più sicura, produttiva e sostenibile. È per questo che, con oltre 16 000 professionisti attivi in più 50 paesi, i clienti si affidano a noi ogni giorno per sollevare, movimentare e trasportare tutto quello che ci chiede il mondo. Konecranes si impegna a garantire a tutti i dipendenti e candidati un trattamento equo in un ambiente privo di qualsiasi forma di discriminazione.
Responsibilities
The Customer Care representative will serve as the main point of contact for post-sales assistance, ensuring effective communication and excellent service. They will analyze claims and collaborate with other departments to resolve issues and enhance customer satisfaction.
Customer Care at Konecranes
Agrate Brianza, Lombardy, Italy - Full Time
Skills Needed
Customer Care, Claims Management, Technical Analysis, Collaboration, Continuous Improvement, Proactivity, Precision, Diplomacy, Sap, Office Suite, English Language
Specialization
A degree in engineering or at least 3 years of technical experience in the sector is required. Previous experience in customer-facing roles and proficiency in English and SAP are also necessary.
Experience Required
Minimum 2 year(s)
Customer Host at White Stuff
St. Ives, England, United Kingdom - Full Time
Skills Needed
Customer Experience, Team Environment, Retail, Fashion, Visual Standards, Product Knowledge, Stock Management, Health & Safety, Communication, Sales, Event Assistance, Charity Awareness, Ethical Sourcing, Entrepreneurial Ideas, Accountability, Customer Engagement
Specialization
Candidates should be passionate about retail and fashion, with a determination to provide excellent customer service. Teamwork and the ability to inspire others are essential.
Customer Host at White Stuff
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Customer Experience, Teamwork, Retail, Fashion, Visual Standards, Product Knowledge, Stock Management, Health & Safety, Communication, Sales, Event Support, Charity Awareness, Ethical Sourcing, Data Protection, Entrepreneurial Ideas, Customer Engagement
Specialization
Candidates should be passionate about retail and fashion, with a determination to provide excellent customer service. Teamwork and the ability to inspire others are essential.
Customer Success Advocate (Dutch Fluency Preferred) at Servicenow
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Success Manager (TS/SCI Clearance Required) at ServiceNow
Vienna, Virginia, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Professional Services, Federal Industry, Digital Transformation, Project Management, Issue Resolution, Collaboration, Technical Products, Servicenow Certifications
Specialization
Candidates should have experience integrating AI into work processes and at least 3 years in customer professional services. A TS or SCI clearance is required, along with familiarity in the Federal industry and the ability to manage multiple priorities.
Experience Required
Minimum 2 year(s)
Principal Customer Success Executive- Public Sector at ServiceNow
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Consulting, Project Management, Ai Integration, It Strategy, Business Transformation, Stakeholder Management, Governance, Risk Management, Operational Excellence, Servicenow, Change Management, Problem Solving, Communication, Leadership, Industry Knowledge
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a focus on account management and consulting. A minimum of 15 years in client-facing roles and experience in critical subject areas such as IT Strategy and Operations is required.
Experience Required
Minimum 10 year(s)
Strategic Customer Engagements (Elevate) Director, ANZ at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Analytical Skills, Complex Transactions, It, Software Industry, Communication Skills, Emerging Trends, Conversant, Enterprise Accounts
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Customer Success Manager - Telecommunications at ServiceNow
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Customer Success, Relationship Management, Strategic Thinking, Analytical Skills, Problem Solving, Communication, Collaboration, Saas, Ai Integration, Digital Solutions, Innovation, Cross Functional, Entrepreneurial Mindset, Data Driven Insights, Stakeholder Engagement, Operational Excellence
Specialization
Candidates should have 8+ years of experience in a technology-driven environment, particularly in SaaS or IT industries. Strong interpersonal skills and a proven track record in customer success are essential, along with analytical and problem-solving abilities.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive Telco and Media at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, Ai Integration, C Level Relationships, Strategic Leadership, Risk Mitigation, Collaboration, Communication, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Customer Focus, Performance Metrics, Team Leadership
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in consulting or technology-enabled roles. A minimum of 12 years of relevant experience and a BA/BS degree are required, with a Master's degree preferred.
Experience Required
Minimum 10 year(s)
Director, Customer Engagement Strategy and Operations at Servicenow
New York, NY 10001, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Product Designer, Customer & Partner Experience at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
User Experience Design, Human Centered Design, Ai Integration, Product Strategy, Design Frameworks, Collaboration, Problem Solving, Research Data, Workflow Automation, Visual Design, Interaction Design, Content Design, Product Development, Growth Mindset, Design Systems, Multidisciplinary Teams
Specialization
7+ years of relevant design experience with a strong portfolio demonstrating human-centered design solutions. A BA/BS degree in a related field is required, along with experience in the complete product development lifecycle.
Experience Required
Minimum 5 year(s)
Senior Customer Success Manager - Financial Services at Servicenow
SUTT4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Strategic Customer Engagements (Elevate) Director, ANZ at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Software Industry, Conversant, Complex Transactions, Enterprise Accounts, Analytical Skills, Emerging Trends, It, Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Principal Technical Consultant - Customer Workflows at ServiceNow
Stockholm, Stockholm, Sweden - Full Time
Skills Needed
Technical Consulting, Customer Service Management, Field Service Management, Enterprise Architecture, Solution Design, Integration Strategies, Web Technologies, Javascript, Html, Css, Rest, Flow Designer, Saas Technologies, Leadership, Mentoring, Pre Sales Support
Specialization
Candidates should have deep consulting experience with a focus on enterprise architecture and field service management solutions. Proficiency in technical design and relevant certifications in ServiceNow are required.
Experience Required
Minimum 5 year(s)
Field Quality Associate at TEAM QUALITY SERVICES INC
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Quality Assurance, Problem Solving, Communication, Technical Support, Supplier Management, Root Cause Analysis, Project Management, Lean Manufacturing, Six Sigma, Iso Standards, Data Entry, Auditing, Interpersonal Skills, Quality Analysis, Measurement Tools, Continuous Improvement
Specialization
A high school diploma or GED is required, with a preference for a bachelor's degree in engineering or a related field. Experience in automotive manufacturing or supplier quality assurance is also preferred.
Experience Required
Minimum 2 year(s)
Field Quality Associate at TEAM QUALITY SERVICES INC
Georgetown, Kentucky, United States - Full Time
Skills Needed
Quality Assurance, Problem Solving, Communication, Technical Support, Root Cause Analysis, Supplier Management, Process Improvement, Project Management, Lean Manufacturing, Six Sigma, Quality Standards, Auditing, Data Entry, Interpersonal Skills, Measurement Tools, Customer Service
Specialization
A high school diploma or GED is required, with a preference for a bachelor's degree in engineering or a related field. Experience in automotive manufacturing or supplier quality assurance is also preferred.
Experience Required
Minimum 2 year(s)
Field Quality Associate at TEAM QUALITY SERVICES INC
Casa Grande, Arizona, United States - Full Time
Skills Needed
Quality Assurance, Problem Solving, Communication, Technical Support, Supplier Management, Root Cause Analysis, Project Management, Lean Manufacturing, Six Sigma, Quality Standards, Auditing, Data Entry, Interpersonal Skills, Process Improvement, Measurement Tools, Customer Service
Specialization
A high school diploma or GED is required, along with a valid driver's license. Preferred qualifications include a bachelor's degree in engineering or a related field and experience in automotive manufacturing or supplier quality assurance.
Experience Required
Minimum 2 year(s)
Field Quality Associate at Team Quality Services Inc
Cambridge, ON, Canada - Full Time
Skills Needed
Dexterity, Hand Tools, Ged, Keyboards
Qualification
Diploma
Field Quality Associate at Team Quality Services Inc
Columbus, IN 47201, USA - Full Time
Skills Needed
Keyboards, Ged, Hand Tools, Dexterity
Qualification
Diploma
Customer Success Manager- US Remote at Tosca Services LLC
Atlanta, GA 30361, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
A business-related field
Qualification
Graduate