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Customer Service Representative (Bilingual) 9013 at CentroMed
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Data Entry, Insurance Verification, Appointment Scheduling, Financial Reviews, Clerical Skills, Attention To Detail, Teamwork, Compassionate Care, Problem Solving, Communication, Time Management, Multitasking, Patient Interaction, Compliance
Specialization
Candidates must have a high school diploma or equivalent and general experience in a healthcare setting, with a preference for medical data entry experience. Bilingual proficiency in English and Spanish is required, along with strong clerical skills and attention to detail.
Customer Service Representative - Spanish Speaking at Easygo Gaming
Melbourne VIC 3000, , Australia - Full Time
Skills Needed
Entertainment, Drive, Docs, Slack, Music Events, Google Suite, It, Spreadsheets
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Customer Service Representative - Storage Rental at Bluebird Self Storage
Whitby, ON, Canada - Full Time
Skills Needed
Time Management, Communication Skills, Vision Care, Constructive Feedback, Customer Service, Professional Manner, Customer Requirements, Dental Care, Conflict Resolution
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Graveyard Cashier/Customer Service Representative at Hassan & Sons Inc
Phoenix, Oregon, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Food Handling, Visual Merchandising, Sanitation, Multi Tasking, Problem Solving, Adaptability, Teamwork, Attention To Detail, Basic Math, Computer Proficiency, Time Management, Interpersonal Skills, Professionalism
Specialization
A high school diploma or equivalent is preferred, along with some customer service experience. Effective communication skills and the ability to multi-task are essential for success in this role.
Customer Service Representative - Contact Center at Diamond Credit Union
Pottstown, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Organizational Skills, Attention To Detail, Technical Skills, Problem Solving, Account Management, Product Knowledge, Cross Selling, Call Handling, Member Focused Service, Time Management, Conflict Resolution, Multi Tasking, Teamwork
Specialization
Candidates must have a high school diploma and at least two years of customer service experience, preferably in a financial institution. Strong communication, organizational skills, and the ability to work with multiple systems are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative Nights and Weekend at Planet Fitness - The Core Group
Lakeville, Minnesota, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess strong customer service skills and basic computer proficiency. Honesty and a good work ethic are also essential.
Virtual Assistant - E-commerce & Customer Service at We Clone You
, , Peru - Full Time
Skills Needed
E Commerce, Customer Service, Shopify, Etsy, Tiktok Shop, Seo, Content Creation, Video Editing, Social Media Marketing, Canva, Flodesk, Data Analysis, Communication, Branding, Campaign Management, Sales Funnel
Specialization
Candidates must have proven e-commerce experience and a strong customer service background. Proficiency in tools like Canva and Flodesk, along with excellent written English, is essential.
Verkoop Manager (Customer Expierence & Services) at Mediamarkt Benelux
2284 Rijswijk, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Full-Time Customer Service Coordinator Winners 261 at TJX Canada
Windsor, ON, Canada - Full Time
Skills Needed
N/A
Qualification
Graduate
Sr. Client Services/Customer Care Support Analyst at S&P Global
Gurugram, haryana, India - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Attention To Detail, Analytical Skills, Troubleshooting Skills, Team Player, Customer Service, Salesforce, Financial Services, Market Data, Problem Solving, Ms Excel, Multitasking, Adaptability, Coaching
Specialization
Candidates should possess strong communication and organizational skills, with the ability to learn quickly and multitask. Experience in customer-facing roles and familiarity with financial services technology or market data is preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative, Full or Part Time at Circle K
, South Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Full or Part-Time Customer Service Team Member 53 at Crew Carwash
Saint John, Indiana, United States - Full Time
Skills Needed
Customer Service, Safety, Quality Assurance, Fast Paced Environment, Electronic Device Operation, Physical Stamina, Teamwork, Communication
Specialization
Candidates must be at least 16 years old and no prior work experience is required. The role requires the ability to work in a fast-paced environment and perform physical tasks.
Full or Part Time Customer Service Team Member 60 at Crew Carwash
St. Cloud, Minnesota, United States - Full Time
Skills Needed
Customer Service, Safety, Quality Assurance, Teamwork, Communication, Physical Stamina, Urgency, Mechanical Awareness, Problem Solving, Adaptability
Specialization
Candidates must be at least 16 years old and no prior work experience is required. The role requires the ability to work in a fast-paced environment and perform physical tasks.
Customer Service Officer (L1) - Part Time Students at Inland Revenue Career Site
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Great Communication Skills, Curiosity, Problem Solving, Resilience, Digital Savviness, Comfortable With Numbers, Customer Focused Mindset
Specialization
Candidates should possess great communication skills and a customer-focused mindset. Curiosity, problem-solving abilities, and resilience are also important for this role.
Sports Customer Service Specialists - Work At Home at Sutherland
Fredericton, NB, Canada - Full Time
Skills Needed
Ged, Self Service, Customer Service, It, Communication Skills, Games, Chat, Sports
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Representative Plant Automotive at Human Quality - HQP
Guadalupe, Nuevo León, Mexico - Full Time
Skills Needed
Customer Service, Shipping Processes, Mrp Systems, Iatf 16949, Iso 14001, Ms Office, Communication Skills, Teamwork, Negotiation Skills, English Proficiency
Specialization
A bachelor's degree is required along with a minimum of 1 year of experience in similar positions. Knowledge of shipping processes and MRP systems is essential.
Junior Nutritionist & Customer Service Coordinator at Be Healthy Cloud Kitchens
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
It, Customer Service, Nutrition, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Retail Sales and Customer Service Representative at Inkntoner UK
Barnet EN4 8RN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Travel and Customer Service Coordinator (Germany) at Suvoda
Berlin, , Germany - Full Time
Skills Needed
Microsoft Office, Decision Making, Cross Departmental Communication, English
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Program Manager: Ring Customer Service, Operations at Ring of Security BV
Amsterdam, , Netherlands - Full Time
Skills Needed
Lean Principles, Sql, Amazon
Qualification
Graduate
Customer Service Representative (Bilingual) 9013 at CentroMed
San Antonio, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Bilingual, Data Entry, Insurance Verification, Appointment Scheduling, Financial Reviews, Clerical Skills, Attention to Detail, Teamwork, Compassionate Care, Problem Solving, Communication, Time Management, Multitasking, Patient Interaction, Compliance

Industry

Hospitals and Health Care

Description
Description COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care JOB SUMMARY: We are searching for our next SUPER STAR ! As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for registration and processing of all patients/families requesting health care, social services and counseling. The CSR is responsible for coordinating encounter data entry to meet program and agency deadlines. The CSR also conducts and records patient financial reviews, billing, collections and data summaries relevant to the agency’s annual UDS report and Compliance & Quality Improvement activities. COMPREHENSIVE BENEFIT PACKAGE Competitive Compensation Health, Dental, Vision & Life Insurance Retirement Plans 403(B)- Company Match Contributions Basic Life Insurance Basic Life Insurance for your Spouse & Children Short & Long-Term Disability Flexible Spending Account (FSA) Wellness Employee Assistance (EAP) Travel Reimbursement Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork. Benefits start after 30 days Fun & Energetic, Family-Based Environment DUTIES AND RESPONSIBILITIES: Demonstrate proficiency in establishing and updating accounts in the computer system using name, alias, family members, SSN, and account numbers. Demonstrate proficiency in entering charges for self-pay, insurance, and eligibility programs. Reconciles charges at the end of each day. Maintains error-free daily balance sheets. Determine patient eligibility for participation in special programs (i.e., Methodist Healthcare Ministries, and others). Assist patients and visitors who walk into the clinic. Answer telephones identifying self and name of clinic. Demonstrate an excellent understanding of insurance (especially Medicaid, Medicare, and CHIP) and eligibility (Methodist Homeless) programs. To include the use of TMHP and Availity to verify current insurance status. Demonstrate ability to schedule patient appointments according to established protocols. Maintain 100% productivity rate. Demonstrate proficiency in encounter entries, maintaining logs, knowledge of referrals, and outreach paperwork. Review and update household’s financial and demographic information annually. Perform intake interview on all new patients using a standard registration form and confirm homelessness. Review and update patient registration form and demographic information periodically. Assemble necessary medical/dental record forms for specific patient categories and initiate encounter form as necessary. Follow-up on no-shows as directed by Provider. Maintain excellent personal attire to include uniform, nametag, and compliance with CentroMed appearance as outlined in the Employee Policy Handbook. Demonstrate excellent attendance and punctuality. Assist clinical teams in patient assessment via observation and notifies clinician in the event of an emergency. Abide by policies and procedures dictated in the Employee Safety Handbook, to include maintaining agency, OSHA and JCAHO compliance standards. Participate in the agency’s Quality Improvement Program. Assists with outreach activities and other duties as assigned by the Director or Supervisor. PHYSICAL REQUIREMENTS: Must be able to perform the essential functions of the position. Must be able to meet the attendance requirements of the position. Must not pose a threat to the health or safety of other individuals in the workplace. Physical ability to lift up to 20 pounds unassisted. Must be able to deliver excellent customer service, externally and internally The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned. Requirements QUALIFICATIONS: Education: High School Diploma or equivalent Experience: General experience working in a health care setting; and experience with medical data entry preferred. Strong clerical skills to include keyboarding and a good understanding of basic math. Computer knowledge and use of calculator. Must possess mental ability to conduct interviews, reconcile encounter reports and conduct audits with a better-than-average attention to detail. Bilingual English/Spanish CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Responsibilities
The Customer Service Representative (CSR) serves as the primary contact for patients, ensuring a welcoming experience and managing patient registration and processing. The CSR is also responsible for data entry, billing, collections, and maintaining compliance with agency standards.
Customer Service Representative (Bilingual) 9013 at CentroMed
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Data Entry, Insurance Verification, Appointment Scheduling, Financial Reviews, Clerical Skills, Attention To Detail, Teamwork, Compassionate Care, Problem Solving, Communication, Time Management, Multitasking, Patient Interaction, Compliance
Specialization
Candidates must have a high school diploma or equivalent and general experience in a healthcare setting, with a preference for medical data entry experience. Bilingual proficiency in English and Spanish is required, along with strong clerical skills and attention to detail.
Customer Service Representative - Spanish Speaking at Easygo Gaming
Melbourne VIC 3000, , Australia - Full Time
Skills Needed
Entertainment, Drive, Docs, Slack, Music Events, Google Suite, It, Spreadsheets
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Customer Service Representative - Storage Rental at Bluebird Self Storage
Whitby, ON, Canada - Full Time
Skills Needed
Time Management, Communication Skills, Vision Care, Constructive Feedback, Customer Service, Professional Manner, Customer Requirements, Dental Care, Conflict Resolution
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Graveyard Cashier/Customer Service Representative at Hassan & Sons Inc
Phoenix, Oregon, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Food Handling, Visual Merchandising, Sanitation, Multi Tasking, Problem Solving, Adaptability, Teamwork, Attention To Detail, Basic Math, Computer Proficiency, Time Management, Interpersonal Skills, Professionalism
Specialization
A high school diploma or equivalent is preferred, along with some customer service experience. Effective communication skills and the ability to multi-task are essential for success in this role.
Customer Service Representative - Contact Center at Diamond Credit Union
Pottstown, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Organizational Skills, Attention To Detail, Technical Skills, Problem Solving, Account Management, Product Knowledge, Cross Selling, Call Handling, Member Focused Service, Time Management, Conflict Resolution, Multi Tasking, Teamwork
Specialization
Candidates must have a high school diploma and at least two years of customer service experience, preferably in a financial institution. Strong communication, organizational skills, and the ability to work with multiple systems are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative Nights and Weekend at Planet Fitness - The Core Group
Lakeville, Minnesota, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess strong customer service skills and basic computer proficiency. Honesty and a good work ethic are also essential.
Virtual Assistant - E-commerce & Customer Service at We Clone You
, , Peru - Full Time
Skills Needed
E Commerce, Customer Service, Shopify, Etsy, Tiktok Shop, Seo, Content Creation, Video Editing, Social Media Marketing, Canva, Flodesk, Data Analysis, Communication, Branding, Campaign Management, Sales Funnel
Specialization
Candidates must have proven e-commerce experience and a strong customer service background. Proficiency in tools like Canva and Flodesk, along with excellent written English, is essential.
Verkoop Manager (Customer Expierence & Services) at Mediamarkt Benelux
2284 Rijswijk, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Full-Time Customer Service Coordinator Winners 261 at TJX Canada
Windsor, ON, Canada - Full Time
Skills Needed
N/A
Qualification
Graduate
Sr. Client Services/Customer Care Support Analyst at S&P Global
Gurugram, haryana, India - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Attention To Detail, Analytical Skills, Troubleshooting Skills, Team Player, Customer Service, Salesforce, Financial Services, Market Data, Problem Solving, Ms Excel, Multitasking, Adaptability, Coaching
Specialization
Candidates should possess strong communication and organizational skills, with the ability to learn quickly and multitask. Experience in customer-facing roles and familiarity with financial services technology or market data is preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative, Full or Part Time at Circle K
, South Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Full or Part-Time Customer Service Team Member 53 at Crew Carwash
Saint John, Indiana, United States - Full Time
Skills Needed
Customer Service, Safety, Quality Assurance, Fast Paced Environment, Electronic Device Operation, Physical Stamina, Teamwork, Communication
Specialization
Candidates must be at least 16 years old and no prior work experience is required. The role requires the ability to work in a fast-paced environment and perform physical tasks.
Full or Part Time Customer Service Team Member 60 at Crew Carwash
St. Cloud, Minnesota, United States - Full Time
Skills Needed
Customer Service, Safety, Quality Assurance, Teamwork, Communication, Physical Stamina, Urgency, Mechanical Awareness, Problem Solving, Adaptability
Specialization
Candidates must be at least 16 years old and no prior work experience is required. The role requires the ability to work in a fast-paced environment and perform physical tasks.
Customer Service Officer (L1) - Part Time Students at Inland Revenue Career Site
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Great Communication Skills, Curiosity, Problem Solving, Resilience, Digital Savviness, Comfortable With Numbers, Customer Focused Mindset
Specialization
Candidates should possess great communication skills and a customer-focused mindset. Curiosity, problem-solving abilities, and resilience are also important for this role.
Sports Customer Service Specialists - Work At Home at Sutherland
Fredericton, NB, Canada - Full Time
Skills Needed
Ged, Self Service, Customer Service, It, Communication Skills, Games, Chat, Sports
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Representative Plant Automotive at Human Quality - HQP
Guadalupe, Nuevo León, Mexico - Full Time
Skills Needed
Customer Service, Shipping Processes, Mrp Systems, Iatf 16949, Iso 14001, Ms Office, Communication Skills, Teamwork, Negotiation Skills, English Proficiency
Specialization
A bachelor's degree is required along with a minimum of 1 year of experience in similar positions. Knowledge of shipping processes and MRP systems is essential.
Junior Nutritionist & Customer Service Coordinator at Be Healthy Cloud Kitchens
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
It, Customer Service, Nutrition, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Retail Sales and Customer Service Representative at Inkntoner UK
Barnet EN4 8RN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Travel and Customer Service Coordinator (Germany) at Suvoda
Berlin, , Germany - Full Time
Skills Needed
Microsoft Office, Decision Making, Cross Departmental Communication, English
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Program Manager: Ring Customer Service, Operations at Ring of Security BV
Amsterdam, , Netherlands - Full Time
Skills Needed
Lean Principles, Sql, Amazon
Qualification
Graduate
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