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Customer Service Associate Jobs overseas

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Customer Success Associate at Auctane
Zielona Góra, Lubusz Voivodeship, Poland - Full Time
Skills Needed
Customer Service Orientation, Communication Skills, Attention To Detail, Organizational Skills, Salesforce Experience, Metrics Orientation, Account Management, Client Relationship Development, Service Management, Contract Administration, Performance Reporting, Cross Functional Collaboration, Problem Solving, Proactive Account Review, Risk Management, Growth Opportunities Identification
Specialization
Candidates should be highly organized with strong customer service skills and excellent communication abilities. Experience with Salesforce or similar CRM systems is preferred, along with exposure to the retail trade.
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Support Associate at Canon
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Communication Skills, Multitasking, Web Savvy, Excel, Word, Powerpoint, Sales Generation, Travel Assistance, Problem Solving, Team Collaboration, Continuous Improvement, Client Management, Reporting, Administrative Support, Training And Development
Specialization
Candidates should have a college or bachelor's degree in a related discipline and 1-2 years of experience in sales generation, ideally with travel assistance. Exceptional oral and written communication skills in English, along with proficiency in Excel, Word, and PowerPoint, are required.
Customer Support Associate at Convera
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Client Facing Role, Professional Telephone Manner, Written Communication Skills, Verbal Communication Skills, High Volume Service Delivery, Financial Services, Data Entry System Navigation, Office Productivity Tools, Objection Handling, Attention To Detail, Self Motivation, Team Player, Efficiency Improvement, Relationship Building, Stakeholder Engagement
Specialization
Candidates should have experience in a client-facing role with strong communication skills and the ability to work under pressure. Familiarity with financial services and data entry systems is desirable.
Customer Support Associate at Convera
Santa Ana, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Time Management, Attention To Detail, Critical Thinking, Proactive, Team Mindset, Adaptability, Ms Outlook, Excel, Word, Powerpoint, Problem Solving, Client Management, Relationship Building, Compliance
Specialization
Candidates should have experience in a client-facing role, preferably in financial services, and possess excellent communication and listening skills. A passion for customer service excellence and the ability to work independently and as part of a team are essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Driven Properties
Dubai, , United Arab Emirates - Full Time
Skills Needed
Closure, Customer Service, Communication Skills, English, Service Delivery, Lead Qualification, Knowledge Base
Qualification
Graduate
Customer Success Associate at Leap Tools
Remote, British Columbia, Canada - Full Time
Skills Needed
Salesforce, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Success Associate at LifeRaft
Halifax, NS, Canada - Full Time
Skills Needed
Catalyst, Management Skills, Customer Advocacy, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Success Associate at Optix
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Support Associate at Driven Properties
Dubai, , United Arab Emirates - Full Time
Skills Needed
Arabic, English, Communication Skills, Administrative Skills, Microsoft Office
Qualification
Graduate
Cashier/Customer Associate at Greenspirit Strategies Ltd
Burnaby, BC V5H 4T9, Canada - Full Time
Skills Needed
Dental Care, Vision Care, Flexible Schedule
Qualification
Diploma
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Associate Customer Success Manager - Spanish speaker at ServiceNow
Dublin, Leinster, Ireland - Full Time
Skills Needed
Customer Success, Ai, Problem Solving, Collaboration, Data Analysis, Workflow Optimization, Technical Support, Servicenow, Professional Services, Business Support, Product Adoption, Client Engagement, Escalation Management, Innovation, Process Improvement, Communication, Advocacy
Specialization
Candidates should have 2+ years of experience in customer professional services and the ability to leverage AI for enhancing work processes. Experience in collaborative problem-solving and ServiceNow certifications are advantageous.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager - French speaker at Servicenow
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative (SJI) at FH Cann Associates Inc
Exeter, NH 03833, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer at Alphabe Insight Inc
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Microsoft Office, Crm Systems, Multitasking, Time Management, Professionalism, Positive Attitude
Specialization
Candidates should have a high school diploma or equivalent, with a preference for an associate or bachelor's degree. A minimum of 1 year of experience in customer service is required, along with strong communication skills and proficiency in Microsoft Office.
Customer Service Manager at No Brothers
3542 Utrecht West, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier/Customer Service at Circle K
Bay Roberts, NL, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier/Customer Service at VAMOS POR TACOS
Mississauga, ON, Canada - Full Time
Skills Needed
Cashiering, Customer Service, Flexible Schedule
Qualification
Graduate
Customer Service Manager at Residential Elevators LLC
Tallahassee, Florida, United States - Full Time
Skills Needed
Customer Service, Management, Team Leadership, Recruitment, Training, Policy Implementation, Performance Metrics, Customer Feedback Analysis, Issue Resolution, Quality Assurance, Collaboration, Budget Management, Reporting, Communication, Organizational Skills, Analytical Skills, Problem Solving
Specialization
Candidates must have a minimum of 3 years of management experience in a call center environment, with a preference for those with 5+ years in customer service leadership. Proficiency in Microsoft Office and CRM systems is required, along with strong communication and problem-solving skills.
Experience Required
Minimum 5 year(s)
Customer Success Associate at Auctane
Zielona Góra, Lubusz Voivodeship, Poland -
Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Orientation, Communication Skills, Attention to Detail, Organizational Skills, Salesforce Experience, Metrics Orientation, Account Management, Client Relationship Development, Service Management, Contract Administration, Performance Reporting, Cross-Functional Collaboration, Problem Solving, Proactive Account Review, Risk Management, Growth Opportunities Identification

Industry

Software Development

Description
About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role As a Customer Success Associate, you will be responsible for the service management of a large number of small to medium business accounts to achieve retention, mutual growth, cooperation and capture new business opportunities. The main area of responsibility is ownership of the customer’s lifecycle, following contract signature, through onboarding to implementation, then BAU and contract renewal, including delivery and performance of all services and products. What will you be doing? Proactively review account performance, risk, growth and development opportunities. Be curious, probing and challenging to ensure we have the best possible view of how the customer perceives their relationship with Metapack Responsible for distributing customer communications and providing effective responses or internal referrals to incoming requests Ensuring business CRM is up-to-date with accurate data quality Developing close, mutually beneficial client relationships with key decision makers across all relevant functions including Operations, IT, Carrier, E-commerce and Purchasing and at all appropriate levels of seniority within those functions. Reviewing the portfolio segmentation to feed into creating account plans in order to gain an appreciation of account’s development and growth opportunities Ensure both regular client and internal business performance reports are in place. Work effectively with Metapack colleagues across all functions of Product, Core Technology / Engineering, Support, Professional Services, Marketing, Carriage, Delivery, Finance and New Business to ensure internal and external customer expectations are met Owning the commercial and service delivery relationship within the accounts: Responsible for the administration of customer contracts Track customer contract renewal dates to support account plans Ensure index-linked annual increases are applied, where relevant Ensure volume forecasts are used to trigger volume payment thresholds in a timely manner Own Service Management, incident and change management Responsible for continual service improvement and customer satisfaction. What are we looking for? Highly organised and structured Strong customer service orientation Excellent communicator, both internally and externally; strong verbal and written communication skills in order to influence and persuade clients Excellent attention to detail and organisational skills; ability to meet deadlines Ideally exposure to the retail trade as a supplier or service provider Preference for experience with Salesforce or other/similar CRM What will make you stand out? Metrics oriented. Used to working with KPIs such as Global Revenue (Budget) Portfolio Revenue Customer Churn mitigation Upsell / Growth revenue Debt management Customer retention through effective contract renewals What do we offer? 🗓️ Annual Salary Review: We are reviewing the salaries of all our teams annually in order to evaluate an increase according to individual performance and the business results. 📦 99% discount on your personal shipment orders via Packlink.pro 💙 Up to 500PLN/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated. 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack! Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 4-20k, depending on the complexity of the role and the hiring process. 👩‍⚕️We have an Employee Assistance Program with psychological assistance free of charge. ⚖️ Great work-life balance We offer a flexible work schedule and will do our best to adapt to your personal situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time! 💜 An inclusive and upbeat work environment Leave your suit behind... we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive. 🌍 A cross-cultural atmosphere We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English. 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events. 📺 Internal and external training, free access to online training platforms such as Linkedin Learning 🏠 Possibility to work in a home-office using equipment provided by AUCTANE, or in our office prepared in accordance with all safety requirements. 📙 Personal Training Budget. Up to 3.500 PLN/year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders. 🌅 Up to 30 days of vacation per year (additional days are granted along with seniority at AUCTANE). 🗺️ Languages classes every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/German classes. You can connect and enjoy taking up a new language or improving your current skills with one of our great instructors. 🏥 Free private medical insurance. 📄 Attractive life insurance. 🏐 Co-financing for sports and recreational activities 🏐 Gym membership co-financing 🏢 Nice Office in Zielona Gora (free drinks, snacks…) Do you want to know a little bit more about the team? Please, don’t hesitate to reach out to Amazing Auctane-PL and our Instagram
Responsibilities
The Customer Success Associate will manage the service lifecycle of small to medium business accounts, focusing on retention and growth. Responsibilities include account performance reviews, client communications, and collaboration with internal teams to meet customer expectations.
Customer Success Associate at Auctane
Zielona Góra, Lubusz Voivodeship, Poland - Full Time
Skills Needed
Customer Service Orientation, Communication Skills, Attention To Detail, Organizational Skills, Salesforce Experience, Metrics Orientation, Account Management, Client Relationship Development, Service Management, Contract Administration, Performance Reporting, Cross Functional Collaboration, Problem Solving, Proactive Account Review, Risk Management, Growth Opportunities Identification
Specialization
Candidates should be highly organized with strong customer service skills and excellent communication abilities. Experience with Salesforce or similar CRM systems is preferred, along with exposure to the retail trade.
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Support Associate at Canon
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Communication Skills, Multitasking, Web Savvy, Excel, Word, Powerpoint, Sales Generation, Travel Assistance, Problem Solving, Team Collaboration, Continuous Improvement, Client Management, Reporting, Administrative Support, Training And Development
Specialization
Candidates should have a college or bachelor's degree in a related discipline and 1-2 years of experience in sales generation, ideally with travel assistance. Exceptional oral and written communication skills in English, along with proficiency in Excel, Word, and PowerPoint, are required.
Customer Support Associate at Convera
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Client Facing Role, Professional Telephone Manner, Written Communication Skills, Verbal Communication Skills, High Volume Service Delivery, Financial Services, Data Entry System Navigation, Office Productivity Tools, Objection Handling, Attention To Detail, Self Motivation, Team Player, Efficiency Improvement, Relationship Building, Stakeholder Engagement
Specialization
Candidates should have experience in a client-facing role with strong communication skills and the ability to work under pressure. Familiarity with financial services and data entry systems is desirable.
Customer Support Associate at Convera
Santa Ana, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Time Management, Attention To Detail, Critical Thinking, Proactive, Team Mindset, Adaptability, Ms Outlook, Excel, Word, Powerpoint, Problem Solving, Client Management, Relationship Building, Compliance
Specialization
Candidates should have experience in a client-facing role, preferably in financial services, and possess excellent communication and listening skills. A passion for customer service excellence and the ability to work independently and as part of a team are essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Driven Properties
Dubai, , United Arab Emirates - Full Time
Skills Needed
Closure, Customer Service, Communication Skills, English, Service Delivery, Lead Qualification, Knowledge Base
Qualification
Graduate
Customer Success Associate at Leap Tools
Remote, British Columbia, Canada - Full Time
Skills Needed
Salesforce, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Success Associate at LifeRaft
Halifax, NS, Canada - Full Time
Skills Needed
Catalyst, Management Skills, Customer Advocacy, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Success Associate at Optix
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Support Associate at Driven Properties
Dubai, , United Arab Emirates - Full Time
Skills Needed
Arabic, English, Communication Skills, Administrative Skills, Microsoft Office
Qualification
Graduate
Cashier/Customer Associate at Greenspirit Strategies Ltd
Burnaby, BC V5H 4T9, Canada - Full Time
Skills Needed
Dental Care, Vision Care, Flexible Schedule
Qualification
Diploma
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Associate Customer Success Manager - Spanish speaker at ServiceNow
Dublin, Leinster, Ireland - Full Time
Skills Needed
Customer Success, Ai, Problem Solving, Collaboration, Data Analysis, Workflow Optimization, Technical Support, Servicenow, Professional Services, Business Support, Product Adoption, Client Engagement, Escalation Management, Innovation, Process Improvement, Communication, Advocacy
Specialization
Candidates should have 2+ years of experience in customer professional services and the ability to leverage AI for enhancing work processes. Experience in collaborative problem-solving and ServiceNow certifications are advantageous.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager - French speaker at Servicenow
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative (SJI) at FH Cann Associates Inc
Exeter, NH 03833, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer at Alphabe Insight Inc
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Microsoft Office, Crm Systems, Multitasking, Time Management, Professionalism, Positive Attitude
Specialization
Candidates should have a high school diploma or equivalent, with a preference for an associate or bachelor's degree. A minimum of 1 year of experience in customer service is required, along with strong communication skills and proficiency in Microsoft Office.
Customer Service Manager at No Brothers
3542 Utrecht West, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier/Customer Service at Circle K
Bay Roberts, NL, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier/Customer Service at VAMOS POR TACOS
Mississauga, ON, Canada - Full Time
Skills Needed
Cashiering, Customer Service, Flexible Schedule
Qualification
Graduate
Customer Service Manager at Residential Elevators LLC
Tallahassee, Florida, United States - Full Time
Skills Needed
Customer Service, Management, Team Leadership, Recruitment, Training, Policy Implementation, Performance Metrics, Customer Feedback Analysis, Issue Resolution, Quality Assurance, Collaboration, Budget Management, Reporting, Communication, Organizational Skills, Analytical Skills, Problem Solving
Specialization
Candidates must have a minimum of 3 years of management experience in a call center environment, with a preference for those with 5+ years in customer service leadership. Proficiency in Microsoft Office and CRM systems is required, along with strong communication and problem-solving skills.
Experience Required
Minimum 5 year(s)