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Customer Service Team Leader at Pear Tree Recruitment
Bath, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Team Leader at National Express
Bournemouth BH8, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Export Ocean at NTG Air Ocean Netherlands BV
3088 Rotterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Team Member at Bunnings
Craigieburn, Victoria, Australia - Full Time
Skills Needed
Access, It, Travel, Shopping, Health
Qualification
Graduate
Customer Service Team Manager at STAPLES INC
Halifax, NS, Canada - Full Time
Skills Needed
Analytical Techniques, Email Management, Chat, Root Cause, Ged
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Customer Service Coordinator at Coates
APS5, , Australia - Full Time
Skills Needed
Excel, Computer Skills, Customer Experience, Outlook
Qualification
Graduate
Dispatcher - Customer Service at Top Medical Transportation
Markham, ON L3R 4M8, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Transportation, Phone Etiquette
Qualification
Graduate
Customer Service Team Manager at Better Food Company
Bristol BS7 8PD, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Coordinator at Spectrum Kitchen Bath Design
Kanata, ON, Canada - Full Time
Skills Needed
Customer Service, Ged
Qualification
Diploma
Customer Service Coordinator at Coates
Dubbo NSW 2830, , Australia - Full Time
Skills Needed
Excel, Computer Skills, Outlook, Customer Experience
Qualification
Graduate
Customer Service Team Member at Bunnings
Carseldine, Queensland, Australia - Full Time
Skills Needed
Shopping, Access, It, Travel, Health
Qualification
Graduate
Customer Service Professional at TURKSTRA LUMBER
Dundas, ON L9H 2L9, Canada - Full Time
Skills Needed
Communication Skills, Vision Care, Dental Care, Product Knowledge
Qualification
Graduate
Customer Service Coordinator at Capral
Lynbrook VIC 3975, , Australia - Full Time
Skills Needed
Computer Literacy, Workplace Safety, Reliability, Phone Manner, Communication Skills
Qualification
Graduate
Customer Service Coordinator at Coates
EFQ4, , Australia - Full Time
Skills Needed
Customer Experience, Outlook, Excel, Computer Skills
Qualification
Graduate
Coordinator, Customer Service at Canon Canada
Mississauga, ON L5T 1P7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Services Team Leader at Sodexo
Ipswich IP4 5PD, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Team Leader at Motorway
Brighton, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Coordinator at Capral
CV3, , Australia - Full Time
Skills Needed
Computer Literacy, Workplace Safety, Reliability, Phone Manner, Communication Skills
Qualification
Graduate
Customer Service Coordinator at GE Healthcare
CSGH4, , United Kingdom - Full Time
Skills Needed
Communication Skills, Outlook, Administrative Skills, Computer Skills, European Languages, Order Management, Excel
Qualification
Graduate
Cashier and Customer Service at Avalon Home Hardware Building Centre
South River, NL, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Team Leader at Pear Tree Recruitment
Bath, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

38000.0

Posted On

17 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

CLIENT SERVICES TEAM LEADER

  • Bath – Hybrid working available (3 days office, 2 days WFH)
  • £33,000 - £38,000 p/a
  • 12-month fixed term contract
  • Previous experience of the financial services sector desirable
    We’re excited to be supporting our award-winning client in the recruitment of a new Customer Services Team Leader!
    This role is integral to their Customer Experience team, and you will be responsible for ensuring the delivery of excellent service that our client prides themselves on. In addition, you will be instrumental in implementing improvements to service delivery, working on projects to ensure ongoing quality is achieved, and creating a positive customer journey.
    In return, you will receive a competitive salary with benefits such as discretionary yearly bonus, a wellbeing day, private medical scheme, income protection scheme, and ongoing professional development (just to name a few)!
    The successful candidate will have proven experience gained within a financial services environment. Previous experience of people management, development, and coaching is required.
Responsibilities
  • Working on projects to ensure and improve excellent service delivery
  • Implementing and revising policies and procedures to improve quality of service
  • Continually reviewing processes to maximise advisers and end clients
  • Adhering to the Consumer Duty principles
  • Overseeing the development and coaching of team members
  • Managing the department training plan for all new and existing team members
  • Ensuring staff are trained and fully compliant with all procedures relating to risk, confidentiality, and data security
  • Identifying, assessing, and resolving any operational risks or regulatory processes
    If you have the required experience and are looking for a new challenge, please apply today!
    Job Types: Full-time, Fixed term contract
    Contract length: 12 months
    Pay: £33,000.00-£38,000.00 per year

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Bath (Somerset): reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In perso

Customer Service Team Leader at Pear Tree Recruitment
Bath, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Team Leader at National Express
Bournemouth BH8, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Export Ocean at NTG Air Ocean Netherlands BV
3088 Rotterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Team Member at Bunnings
Craigieburn, Victoria, Australia - Full Time
Skills Needed
Access, It, Travel, Shopping, Health
Qualification
Graduate
Customer Service Team Manager at STAPLES INC
Halifax, NS, Canada - Full Time
Skills Needed
Analytical Techniques, Email Management, Chat, Root Cause, Ged
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Customer Service Coordinator at Coates
APS5, , Australia - Full Time
Skills Needed
Excel, Computer Skills, Customer Experience, Outlook
Qualification
Graduate
Dispatcher - Customer Service at Top Medical Transportation
Markham, ON L3R 4M8, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Transportation, Phone Etiquette
Qualification
Graduate
Customer Service Team Manager at Better Food Company
Bristol BS7 8PD, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Coordinator at Spectrum Kitchen Bath Design
Kanata, ON, Canada - Full Time
Skills Needed
Customer Service, Ged
Qualification
Diploma
Customer Service Coordinator at Coates
Dubbo NSW 2830, , Australia - Full Time
Skills Needed
Excel, Computer Skills, Outlook, Customer Experience
Qualification
Graduate
Customer Service Team Member at Bunnings
Carseldine, Queensland, Australia - Full Time
Skills Needed
Shopping, Access, It, Travel, Health
Qualification
Graduate
Customer Service Professional at TURKSTRA LUMBER
Dundas, ON L9H 2L9, Canada - Full Time
Skills Needed
Communication Skills, Vision Care, Dental Care, Product Knowledge
Qualification
Graduate
Customer Service Coordinator at Capral
Lynbrook VIC 3975, , Australia - Full Time
Skills Needed
Computer Literacy, Workplace Safety, Reliability, Phone Manner, Communication Skills
Qualification
Graduate
Customer Service Coordinator at Coates
EFQ4, , Australia - Full Time
Skills Needed
Customer Experience, Outlook, Excel, Computer Skills
Qualification
Graduate
Coordinator, Customer Service at Canon Canada
Mississauga, ON L5T 1P7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Services Team Leader at Sodexo
Ipswich IP4 5PD, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Team Leader at Motorway
Brighton, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Coordinator at Capral
CV3, , Australia - Full Time
Skills Needed
Computer Literacy, Workplace Safety, Reliability, Phone Manner, Communication Skills
Qualification
Graduate
Customer Service Coordinator at GE Healthcare
CSGH4, , United Kingdom - Full Time
Skills Needed
Communication Skills, Outlook, Administrative Skills, Computer Skills, European Languages, Order Management, Excel
Qualification
Graduate
Cashier and Customer Service at Avalon Home Hardware Building Centre
South River, NL, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
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