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Customer Service Technician at Brightspeed
Greenville, North Carolina, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, High Speed Internet, Video Networks, Voice Networks, Outside Plant Facilities, Pole Climbing, Cable Splicing, Pots/Dsl Installation/Repair, Computer Skills, Ms Office, Safety Rules, Active Listening, Teamwork, Active Learning
Specialization
Candidates must possess a high school diploma or equivalent, the ability to handle physical tasks like climbing ladders and lifting heavy covers, and a valid driver's license with a satisfactory driving record. Successful completion of service tech boot camp training covering various installation and repair types is also required.
Customer Service Technician at Brightspeed
South Boston, Virginia, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, Customer Service, Teamwork, Active Listening, Basic Computer Skills, Safety Compliance, Climbing, Digging, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Lima, Ohio, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Training, Adsl Installation, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing poles and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Specialist at Ninja
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Customer Support, Chat Support, Written Communication, Typing Skills, Multitasking, Issue Resolution, Customer Experience, English Language Skills
Specialization
Previous experience in customer service or chat support is preferred. Strong written communication skills and fast typing skills are essential.
Customer Service Supervisor at Fortune Brands
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Team Management, Coaching, Performance Metrics, Reporting, Workforce Management, Cross Functional Collaboration, Issue Resolution, Process Improvement, Microsoft Office, Contact Center Systems, Communication Skills, Data Analysis, Problem Solving, Adaptability, Leadership
Specialization
Candidates should have over 5 years of experience in a call center environment, including leadership experience. Strong communication skills and proficiency in Microsoft Office and contact center systems are also required.
Experience Required
Minimum 5 year(s)
Customer Service medewerker at DFDS Sweden & Norway
Wijchen, Gelderland, Netherlands - Full Time
Skills Needed
Customer Service, Logistics, Communication, Attention To Detail, Order Processing, Stakeholder Management, Transport Documentation, Team Collaboration
Specialization
A diploma is not required, but MBO 3 work and thinking level will be assessed. Experience in logistics is preferred, along with excellent Dutch and English language skills.
Customer Service Supervisor at DAIOHS U.S.A., INC.
, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Computer Skills, Analytical Skills, Supervision, Training, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent, along with excellent communication and customer service skills. Strong analytical and computer skills are also required for this position.
Experience Required
Minimum 2 year(s)
Customer Service Technician at Brightspeed
Saint Robert, Missouri, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Training, Adsl Installation, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing poles and working in confined spaces. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Buffalo, Missouri, United States - Full Time
Skills Needed
Customer Service, Installation, Troubleshooting, Maintenance, Repair, Climbing, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Communication, Problem Solving, Dependability
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting heavy equipment. Basic computer skills and the ability to work in various weather conditions are also required.
Customer service/ part time at Resnick Distributors
New Brunswick, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication, Order Management, Problem Solving
Specialization
Candidates should have above average communication skills and several years of customer service experience. The job is suitable for those looking for a low-pressure work environment.
Experience Required
Minimum 2 year(s)
Customer Service Technician at Brightspeed
Columbia, North Carolina, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, Customer Service, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Electricity Training, Adsl Installation, Cable Splicing, Communication, Dependability
Specialization
Candidates must have a high school diploma or equivalent and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Blackstone, Virginia, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment, Safety Rules, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability
Specialization
Candidates must have a high school diploma or equivalent and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Fortville, Indiana, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing Poles, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Technician at Brightspeed
Gardner, Kansas, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, Customer Service, Safety Regulations, Teamwork, Active Listening, Basic Computer Skills, Climbing Poles, Cable Splicing, Confined Spaces, Electricity Training, Adsl Installation, Communication, Problem Solving, Dependability
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Rep (9079) at Domino's Pizza LLC
Butler, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Sales, Team Player, Great Attitude, Service With A Smile, Reliability
Specialization
Candidates must be able to lift up to 50 pounds and be on their feet for extended periods. A valid driver's license and/or reliable transportation are required.
Customer Service Technician at Brightspeed
Marion, Louisiana, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Training, Adsl Installation, Communication, Dependability, Curiosity
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing poles and working in confined spaces. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Specialist at Ferrellgas
Apple Valley, California, United States - Full Time
Skills Needed
Customer Service, Negotiation Skills, Organizational Skills, Typing, Data Entry, Written Communication, Verbal Communication, Team Building, Microsoft Office, Excel, Word, Access
Specialization
Candidates must have a high school diploma or equivalent and at least one year of customer service experience. Strong communication skills and proficiency in Microsoft Office are also required.
Customer Service Technician at Brightspeed
Andalusia, Alabama, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Knowledge, Adsl Installation, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Supervisor at Wawa, Inc.
, Florida, United States - Full Time
Skills Needed
Customer Service, Leadership, Communication, Relationship Building, Sales, Training, Inventory Management, Cash Management, Problem Solving, Team Collaboration
Specialization
Candidates must have a High School Diploma or GED equivalent and be at least 18 years old with reliable transportation. Supervisory experience in retail or food service environments is preferred, along with strong customer service and communication skills.
Customer Service Specialist at Alphabe Insight Inc
Houston, Texas, United States - Full Time
Skills Needed
Communication Skills, Organization, Problem Solving, Attention To Detail, Professional Demeanor, Reliability, Willingness To Learn, Adaptability
Specialization
Candidates should possess strong verbal and written communication skills, along with the ability to manage multiple tasks effectively. A problem-solving mindset and attention to detail are essential, along with a professional demeanor and reliability.
Customer Service Technician at Brightspeed
Greenville, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Installation, Maintenance, Troubleshooting, High-Speed Internet, Video Networks, Voice Networks, Outside Plant Facilities, Pole Climbing, Cable Splicing, POTS/DSL Installation/Repair, Computer Skills, MS Office, Safety Rules, Active Listening, Teamwork, Active Learning

Industry

Telecommunications

Description
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE High School diploma (or equivalent) or higher Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver’s license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company’s products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-RW1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California Residents Brightspeed’s Privacy Notice Department: Finance, Technology and Operations
Responsibilities
The technician will be responsible for the installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks, including associated wiring and equipment. This also involves maintaining and repairing outside plant facilities, climbing poles, and digging to bury cable within assigned service areas.
Customer Service Technician at Brightspeed
Greenville, North Carolina, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, High Speed Internet, Video Networks, Voice Networks, Outside Plant Facilities, Pole Climbing, Cable Splicing, Pots/Dsl Installation/Repair, Computer Skills, Ms Office, Safety Rules, Active Listening, Teamwork, Active Learning
Specialization
Candidates must possess a high school diploma or equivalent, the ability to handle physical tasks like climbing ladders and lifting heavy covers, and a valid driver's license with a satisfactory driving record. Successful completion of service tech boot camp training covering various installation and repair types is also required.
Customer Service Technician at Brightspeed
South Boston, Virginia, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, Customer Service, Teamwork, Active Listening, Basic Computer Skills, Safety Compliance, Climbing, Digging, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Lima, Ohio, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Training, Adsl Installation, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing poles and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Specialist at Ninja
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Customer Support, Chat Support, Written Communication, Typing Skills, Multitasking, Issue Resolution, Customer Experience, English Language Skills
Specialization
Previous experience in customer service or chat support is preferred. Strong written communication skills and fast typing skills are essential.
Customer Service Supervisor at Fortune Brands
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Team Management, Coaching, Performance Metrics, Reporting, Workforce Management, Cross Functional Collaboration, Issue Resolution, Process Improvement, Microsoft Office, Contact Center Systems, Communication Skills, Data Analysis, Problem Solving, Adaptability, Leadership
Specialization
Candidates should have over 5 years of experience in a call center environment, including leadership experience. Strong communication skills and proficiency in Microsoft Office and contact center systems are also required.
Experience Required
Minimum 5 year(s)
Customer Service medewerker at DFDS Sweden & Norway
Wijchen, Gelderland, Netherlands - Full Time
Skills Needed
Customer Service, Logistics, Communication, Attention To Detail, Order Processing, Stakeholder Management, Transport Documentation, Team Collaboration
Specialization
A diploma is not required, but MBO 3 work and thinking level will be assessed. Experience in logistics is preferred, along with excellent Dutch and English language skills.
Customer Service Supervisor at DAIOHS U.S.A., INC.
, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Computer Skills, Analytical Skills, Supervision, Training, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent, along with excellent communication and customer service skills. Strong analytical and computer skills are also required for this position.
Experience Required
Minimum 2 year(s)
Customer Service Technician at Brightspeed
Saint Robert, Missouri, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Training, Adsl Installation, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing poles and working in confined spaces. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Buffalo, Missouri, United States - Full Time
Skills Needed
Customer Service, Installation, Troubleshooting, Maintenance, Repair, Climbing, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Communication, Problem Solving, Dependability
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting heavy equipment. Basic computer skills and the ability to work in various weather conditions are also required.
Customer service/ part time at Resnick Distributors
New Brunswick, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication, Order Management, Problem Solving
Specialization
Candidates should have above average communication skills and several years of customer service experience. The job is suitable for those looking for a low-pressure work environment.
Experience Required
Minimum 2 year(s)
Customer Service Technician at Brightspeed
Columbia, North Carolina, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, Customer Service, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Electricity Training, Adsl Installation, Cable Splicing, Communication, Dependability
Specialization
Candidates must have a high school diploma or equivalent and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Blackstone, Virginia, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment, Safety Rules, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability
Specialization
Candidates must have a high school diploma or equivalent and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Fortville, Indiana, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing Poles, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Technician at Brightspeed
Gardner, Kansas, United States - Full Time
Skills Needed
Installation, Maintenance, Troubleshooting, Customer Service, Safety Regulations, Teamwork, Active Listening, Basic Computer Skills, Climbing Poles, Cable Splicing, Confined Spaces, Electricity Training, Adsl Installation, Communication, Problem Solving, Dependability
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Rep (9079) at Domino's Pizza LLC
Butler, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Sales, Team Player, Great Attitude, Service With A Smile, Reliability
Specialization
Candidates must be able to lift up to 50 pounds and be on their feet for extended periods. A valid driver's license and/or reliable transportation are required.
Customer Service Technician at Brightspeed
Marion, Louisiana, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Training, Adsl Installation, Communication, Dependability, Curiosity
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing poles and working in confined spaces. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Specialist at Ferrellgas
Apple Valley, California, United States - Full Time
Skills Needed
Customer Service, Negotiation Skills, Organizational Skills, Typing, Data Entry, Written Communication, Verbal Communication, Team Building, Microsoft Office, Excel, Word, Access
Specialization
Candidates must have a high school diploma or equivalent and at least one year of customer service experience. Strong communication skills and proficiency in Microsoft Office are also required.
Customer Service Technician at Brightspeed
Andalusia, Alabama, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Wiring, Equipment Repair, Safety Compliance, Teamwork, Active Listening, Problem Solving, Basic Computer Skills, Electricity Knowledge, Adsl Installation, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing ladders and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Supervisor at Wawa, Inc.
, Florida, United States - Full Time
Skills Needed
Customer Service, Leadership, Communication, Relationship Building, Sales, Training, Inventory Management, Cash Management, Problem Solving, Team Collaboration
Specialization
Candidates must have a High School Diploma or GED equivalent and be at least 18 years old with reliable transportation. Supervisory experience in retail or food service environments is preferred, along with strong customer service and communication skills.
Customer Service Specialist at Alphabe Insight Inc
Houston, Texas, United States - Full Time
Skills Needed
Communication Skills, Organization, Problem Solving, Attention To Detail, Professional Demeanor, Reliability, Willingness To Learn, Adaptability
Specialization
Candidates should possess strong verbal and written communication skills, along with the ability to manage multiple tasks effectively. A problem-solving mindset and attention to detail are essential, along with a professional demeanor and reliability.
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