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Customer Service Representative Jobs overseas

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Senior Customer Service Specialist at Gentex Corp
Carbondale Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Order Management, Rma Processing, Salesforce, Sap, Microsoft Office, Problem Solving, Communication, E Commerce, Process Improvement, Iso Standards, Data Analysis, Team Collaboration, Attention To Detail, Adaptability, Time Management
Specialization
Candidates should have a bachelor's degree in business or equivalent experience, along with a minimum of 10 years in customer service, preferably in a manufacturing environment. Proficiency in SAP and Salesforce, as well as strong problem-solving and communication skills, are essential.
Experience Required
Minimum 10 year(s)
Remote Customer Service Specialist at ForgeFit
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or familiarity with gym equipment are also desired.
(7493) Wasco: Customer Service Rep at Domino's Pizza LLC
Wasco, California, United States - Full Time
Skills Needed
Customer Service, Order Taking, Multitasking, Brand Representation, Fast Paced Environment
Specialization
Applicants must be at least 16 years old to start as a Customer Service Representative, with a minimum age of 18 required for advancement into management roles. The role offers internal advancement opportunities from CSR to management and potentially franchise ownership.
Remote Customer Service Specialist at ForgeFit
Anaheim, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, and familiarity with gym equipment is a plus.
Retail Customer Service Supervisor at TJX Companies
Bellefontaine, Ohio, United States - Full Time
Skills Needed
Customer Experience, Team Leadership, Customer Service, Loyalty Programs, Merchandising, Multi Tasking, Communication, Organization, Attention To Detail, Adaptability, Team Player, Training, Pos Support, Conflict Resolution, Labor Law Adherence, Safety Awareness
Specialization
Candidates must be available to work a flexible schedule, including nights and weekends, and possess a strong understanding of merchandising techniques. Required experience includes one year in retail and six months in a leadership capacity.
Remote Customer Service Specialist at ForgeFit
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The ideal candidate should have 1+ years of experience in a customer service role and possess strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, along with familiarity with CRM tools.
Domino's Customer Service Rep 6046 at Domino's Pizza LLC
Tappahannock, Virginia, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Cash Handling, Organization, Positive Attitude, Punctuality, Grooming Standards
Specialization
Candidates should be friendly, comfortable talking to strangers, and at least 16 years old. They must also pass a criminal background check.
Remote Customer Service Specialist at ForgeFit
Honolulu, Hawaii, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or familiarity with gym equipment are also preferred.
Remote Customer Service Specialist at ForgeFit
Anchorage, Alaska, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in customer service or a client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment is a plus.
Remote Customer Service Specialist at ForgeFit
London, Ontario, Canada - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, and familiarity with gym equipment is a plus.
Remote Customer Service Specialist at ForgeFit
New Orleans, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment are also preferred.
Customer Service Agent (Part-Time) at Piedmont Airlines
Greer, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Teamwork, Problem Solving, Baggage Handling, Flight Itinerary Management, Wheelchair Assistance, Jetway Operation, Cabin Maintenance, Motorized Vehicle Operation, Passenger Assistance, Weather Adaptability, Physical Fitness, Computer Skills, Organizational Skills
Specialization
Candidates must successfully complete the Customer Service Agent training course and be able to lift up to 70 pounds. A valid driver's license, clear driving record, and proof of high school or GED completion are also required.
Remote Customer Service Specialist at ForgeFit
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The ideal candidate should have 1+ years of experience in a customer service role and possess strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, along with familiarity with CRM tools.
Remote Customer Service Specialist at ForgeFit
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment is a plus.
Hiring 10 Remote Customer Service™ at Globe Life AO - Anthony Michael
, , - Full Time
Skills Needed
Communication, Interpersonal Skills, Self Motivated, Goal Oriented, Organized, Customer Service, Insurance Knowledge, Relationship Management
Specialization
Candidates must possess strong communication and interpersonal skills, be self-motivated, and have basic computer literacy. They must also be 18 years or older and legally authorized to work in the U.S.
Customer Service Rep Greenwhich CT at Domino's Pizza LLC
Greenwich, Connecticut, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Cash Handling, Time Management, Problem Solving, Attention To Detail, Positive Attitude
Specialization
Candidates should be at least 16 years old and pass a criminal background check. The ideal candidate is friendly, punctual, and a team player.
Retail customer Service Specialist at DICK'S Sporting Goods
Deer Park, Illinois, United States - Full Time
Skills Needed
Customer Service, Product Knowledge, Cash Handling, Team Collaboration, Problem Solving, Communication, Time Management, Sales Techniques
Specialization
Prior retail sales or customer-focused experience is preferred. Candidates should be able to perform physical tasks such as standing for extended periods and lifting items occasionally.
Sales & Customer Service Associate at FOH Inc
Miami, Florida, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Problem Solving Skills, Time Management Skills, Analytical Skills, Attention To Detail, Collaboration, Communication Skills
Specialization
A college degree is preferred, along with a minimum of 1+ years of experience in customer service. Candidates should possess strong problem-solving, communication, and time management skills.
Hiring 10 Remote Customer Service™ at Globe Life AO - Anthony Michael
, , - Full Time
Skills Needed
Communication, Interpersonal Skills, Self Motivated, Goal Oriented, Organized, Customer Service, Insurance Knowledge
Specialization
Candidates should possess strong communication and interpersonal skills, be self-motivated, and have basic computer literacy. They must also be at least 18 years old and legally authorized to work in the U.S.
Remote Customer Service Specialist at ForgeFit
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment is a plus.
Senior Customer Service Specialist at Gentex Corp
Carbondale Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Order Management, RMA Processing, Salesforce, SAP, Microsoft Office, Problem Solving, Communication, E-commerce, Process Improvement, ISO Standards, Data Analysis, Team Collaboration, Attention to Detail, Adaptability, Time Management

Industry

Defense and Space Manufacturing

Description
Description Purpose: As a Senior Customer Service Specialist, you will play a critical role in managing the full Order-to-Cash process, including returns (RMA), while ensuring timely, proactive communication with our customers. In our dynamic, growing department, priorities can shift rapidly, requiring resilience, adaptability, and calm under pressure. You will have the opportunity to lead initiatives, streamline processes, and leverage digital tools such as Salesforce and e-commerce platforms to drive on-time deliveries, accurate invoicing, and exceptional customer experiences. This role is ideal for a self-starter who thrives in change and is committed to keeping customers informed and satisfied at every stage of the order and return process. Duties and Responsibilities: Manage the full Order-to-Cash process, ensuring orders are accurately entered, fulfilled on schedule, invoiced correctly, and followed up promptly. Oversee the RMA process, including receiving, evaluating, and processing returns, coordinating corrective actions, and communicating updates to customers. Maintain proactive communication with customers regarding delivery schedules, order status, and any returns or issues that may impact expectations. Serve as the primary point of contact for high-profile customer accounts and programs, ensuring exceptional service delivery. Collaborate to develop, maintain, and enforce Standard Operating Procedures (SOPs) to drive continuous improvement within the Customer Service function. Represent Customer Service in cross-functional meetings, including weekly and bi-weekly operational reviews. Act as Customer Service lead during Quality Assurance audits. Generate and analyze monthly reports, compile customer satisfaction survey data, and lead improvement initiatives based on findings. Partner with operations to track, prioritize, and ensure timely fulfillment of customer orders. Respond to customer inquiries and resolve issues promptly through phone, email, and other communication channels. Collaborate closely with Business Development and Product Management teams to share customer insights, resolve escalations, and drive customer satisfaction. Identify process inefficiencies and partner with cross-functional teams to develop and implement effective solutions. Manage e-commerce and digital order processes, ensuring accurate fulfillment, timely resolution of issues, and proper handling of RMAs using Salesforce and ERP tools. Monitor Salesforce dashboards to track order progress, RMAs, and potential delays, taking proactive corrective action as needed. Partner with IT, Marketing, and Operations teams to improve online and Salesforce-based order and return management processes, enhancing efficiency and customer satisfaction. Perform additional departmental duties as assigned. Requirements Education and/or Professional License(s): Bachelor’s degree in business preferred. Relevant work experience may be substituted. Experience: Minimum of 10 years of customer service experience required. Prior experience in a manufacturing environment strongly preferred. Proven ability to manage complex order flows, resolve issues, and deliver solutions in a fast-paced, evolving environment. Familiarity with ISO standards and their application in customer-facing processes. Demonstrated ability to remain calm, composed, and effective in high-pressure situations. Knowledge, Skills, and Abilities: Proficiency with SAP and Salesforce required, with demonstrated experience managing the full Order-to-Cash cycle, including RMAs. Strong Microsoft Office skills, with advanced expertise in Excel. Ability to interpret technical documents, including drawings and work instructions. Exceptional interpersonal and communication skills, with the ability to proactively inform customers about deliveries, returns, and order status. Self-motivated with the ability to work independently, as well as collaboratively within a team. Strong problem-solving skills with a demonstrated ability to address and resolve complex issues. Highly organized, with the ability to manage multiple priorities under pressure while maintaining professionalism. Strong attention to detail, including the ability to identify contract terms that deviate from company standards. Experience managing e-commerce customer service functions, including online orders, digital channel escalations, and RMAs. Ability to leverage CRM and ERP tools to identify bottlenecks, prevent delays, and ensure timely, accurate delivery, invoicing, and returns. Skill in maintaining proactive, clear, and timely communication with customers throughout the order and RMA lifecycle. Ability to thrive in a dynamic, transforming environment, adapt to changing priorities, and maintain focus amidst change. Contact with Others: Internal: Regular communication with several departments, including Business Development, Export Compliance, Engineering, Finance, Inside Sales, Operations, Quality Assurance, Supply Chain, Shipping and Corporate. External: Regular communications with Distributors, Agents, Dealers, and end users who use or sell Gentex products. Position Supervises: This position has no supervisory responsibilities. Physical/Mental/Communication Requirements: Employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence. Work Environment: Works majority of the day in a climate-controlled environment, with the exception of or otherwise specified, performing work in the warehouse or manufacturing areas which are subject to changes in temperature and/or noise. Travel: Generally, travel is not required. Location: Gentex’s Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, recreate, meet people, raise a family and live! Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required.
Responsibilities
The Senior Customer Service Specialist manages the full Order-to-Cash process, ensuring accurate order entry, fulfillment, invoicing, and customer communication. This role also oversees the RMA process and collaborates with various teams to improve customer service operations.
Senior Customer Service Specialist at Gentex Corp
Carbondale Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Order Management, Rma Processing, Salesforce, Sap, Microsoft Office, Problem Solving, Communication, E Commerce, Process Improvement, Iso Standards, Data Analysis, Team Collaboration, Attention To Detail, Adaptability, Time Management
Specialization
Candidates should have a bachelor's degree in business or equivalent experience, along with a minimum of 10 years in customer service, preferably in a manufacturing environment. Proficiency in SAP and Salesforce, as well as strong problem-solving and communication skills, are essential.
Experience Required
Minimum 10 year(s)
Remote Customer Service Specialist at ForgeFit
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or familiarity with gym equipment are also desired.
(7493) Wasco: Customer Service Rep at Domino's Pizza LLC
Wasco, California, United States - Full Time
Skills Needed
Customer Service, Order Taking, Multitasking, Brand Representation, Fast Paced Environment
Specialization
Applicants must be at least 16 years old to start as a Customer Service Representative, with a minimum age of 18 required for advancement into management roles. The role offers internal advancement opportunities from CSR to management and potentially franchise ownership.
Remote Customer Service Specialist at ForgeFit
Anaheim, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, and familiarity with gym equipment is a plus.
Retail Customer Service Supervisor at TJX Companies
Bellefontaine, Ohio, United States - Full Time
Skills Needed
Customer Experience, Team Leadership, Customer Service, Loyalty Programs, Merchandising, Multi Tasking, Communication, Organization, Attention To Detail, Adaptability, Team Player, Training, Pos Support, Conflict Resolution, Labor Law Adherence, Safety Awareness
Specialization
Candidates must be available to work a flexible schedule, including nights and weekends, and possess a strong understanding of merchandising techniques. Required experience includes one year in retail and six months in a leadership capacity.
Remote Customer Service Specialist at ForgeFit
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The ideal candidate should have 1+ years of experience in a customer service role and possess strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, along with familiarity with CRM tools.
Domino's Customer Service Rep 6046 at Domino's Pizza LLC
Tappahannock, Virginia, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Cash Handling, Organization, Positive Attitude, Punctuality, Grooming Standards
Specialization
Candidates should be friendly, comfortable talking to strangers, and at least 16 years old. They must also pass a criminal background check.
Remote Customer Service Specialist at ForgeFit
Honolulu, Hawaii, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or familiarity with gym equipment are also preferred.
Remote Customer Service Specialist at ForgeFit
Anchorage, Alaska, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in customer service or a client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment is a plus.
Remote Customer Service Specialist at ForgeFit
London, Ontario, Canada - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, and familiarity with gym equipment is a plus.
Remote Customer Service Specialist at ForgeFit
New Orleans, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment are also preferred.
Customer Service Agent (Part-Time) at Piedmont Airlines
Greer, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Teamwork, Problem Solving, Baggage Handling, Flight Itinerary Management, Wheelchair Assistance, Jetway Operation, Cabin Maintenance, Motorized Vehicle Operation, Passenger Assistance, Weather Adaptability, Physical Fitness, Computer Skills, Organizational Skills
Specialization
Candidates must successfully complete the Customer Service Agent training course and be able to lift up to 70 pounds. A valid driver's license, clear driving record, and proof of high school or GED completion are also required.
Remote Customer Service Specialist at ForgeFit
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The ideal candidate should have 1+ years of experience in a customer service role and possess strong communication and problem-solving skills. A positive attitude and a genuine desire to help others are essential, along with familiarity with CRM tools.
Remote Customer Service Specialist at ForgeFit
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment is a plus.
Hiring 10 Remote Customer Service™ at Globe Life AO - Anthony Michael
, , - Full Time
Skills Needed
Communication, Interpersonal Skills, Self Motivated, Goal Oriented, Organized, Customer Service, Insurance Knowledge, Relationship Management
Specialization
Candidates must possess strong communication and interpersonal skills, be self-motivated, and have basic computer literacy. They must also be 18 years or older and legally authorized to work in the U.S.
Customer Service Rep Greenwhich CT at Domino's Pizza LLC
Greenwich, Connecticut, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Cash Handling, Time Management, Problem Solving, Attention To Detail, Positive Attitude
Specialization
Candidates should be at least 16 years old and pass a criminal background check. The ideal candidate is friendly, punctual, and a team player.
Retail customer Service Specialist at DICK'S Sporting Goods
Deer Park, Illinois, United States - Full Time
Skills Needed
Customer Service, Product Knowledge, Cash Handling, Team Collaboration, Problem Solving, Communication, Time Management, Sales Techniques
Specialization
Prior retail sales or customer-focused experience is preferred. Candidates should be able to perform physical tasks such as standing for extended periods and lifting items occasionally.
Sales & Customer Service Associate at FOH Inc
Miami, Florida, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Problem Solving Skills, Time Management Skills, Analytical Skills, Attention To Detail, Collaboration, Communication Skills
Specialization
A college degree is preferred, along with a minimum of 1+ years of experience in customer service. Candidates should possess strong problem-solving, communication, and time management skills.
Hiring 10 Remote Customer Service™ at Globe Life AO - Anthony Michael
, , - Full Time
Skills Needed
Communication, Interpersonal Skills, Self Motivated, Goal Oriented, Organized, Customer Service, Insurance Knowledge
Specialization
Candidates should possess strong communication and interpersonal skills, be self-motivated, and have basic computer literacy. They must also be at least 18 years old and legally authorized to work in the U.S.
Remote Customer Service Specialist at ForgeFit
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Crm, Positive Attitude, Fitness Knowledge
Specialization
The role requires 1+ years of experience in a customer service or client-facing role, along with strong communication and problem-solving skills. A positive attitude and interest in fitness or gym equipment is a plus.