Company: SOS Cleaning Services
Location: Dubai (Hybrid – 2 days office, 4 days remote)
Salary: AED 1,500–2,500 per month
Employment Type: Full-Time

ABOUT US

SOS Cleaning is Dubai’s fastest-growing cleaning company, known for our modern, friendly approach and a strong focus on customer satisfaction. We provide recurring residential and short-term rental cleaning services, with a growing client base across the city.

JOB DESCRIPTION

We are looking for a proactive and organized Customer Service & Admin Executive to support our daily operations and help us deliver an excellent client experience.

REQUIREMENTS:

• MUST be on own visa or spouse-sponsored visa (we do not provide visas for this role)
• Good communication skills (spoken & written English; Hindi/Urdu/Arabic is a plus)
• Strong customer service mindset and a friendly, patient attitude
• Comfortable using WhatsApp, basic admin tools, and learning new apps
• Reliable internet and smartphone/laptop access for remote work
• Available to work 6 days a week (2 days from our office in Dubai; 4 days remote)
• Immediate joiners preferred

• Respond promptly and professionally to client calls and WhatsApp messages
• Nurture client relationships via WhatsApp (including follow-ups, FAQs, and upselling when appropriate)
• Send before-and-after cleaning photos from our cleaner groups to client partners
• Share marketing collaterals and service updates on WhatsApp with clients and prospects
• Assist with general admin tasks as required