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Customer Service Representative at NFI Parts
Winnipeg, Manitoba, Canada - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organizational Skills, Analytical Skills, Microsoft Office, Excel, Technical Assistance, Sales Strategies, Contract Management, Negotiation, Inventory Planning, Automotive Industry Knowledge, Transit Industry Knowledge, Oracle Systems, Bill Of Materials
Specialization
Candidates should have a high school diploma or a Business Administration certificate, along with superior Microsoft Office skills, particularly in Excel. Experience in the automotive or transit industry and knowledge of Oracle systems are considered assets.
Customer Service Representative at Circle K
, Nevada, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Traveling with Mchaila
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Professionalism, Tech Comfortable
Specialization
Candidates must possess strong communication and customer service skills, along with attention to detail and comfort working remotely. Reliability, professionalism, and being tech-comfortable are also essential qualities sought for this role.
Customer Service Representative at Planet Fitness - PF Baseline Fitness
Denver, Colorado, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess honesty, a strong work ethic, and strong customer service skills. Basic computer proficiency is also required.
Customer Service Representative at American Health MW LLC
Lakewood Ranch, Florida, United States - Full Time
Skills Needed
Customer Service, Data Entry, Communication Skills, Detail Oriented, Multi Tasking, Telephone Etiquette, Team Player, Hipaa Compliance, Problem Solving, Time Management, Advanced Computer Skills, Listening Skills, Critical Results Understanding, 10 Key Data Entry, Alpha Numeric Data Entry
Specialization
Candidates must have a high school diploma and preferably one year of customer service experience in healthcare. Strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment are essential.
Customer Service Representative at Domino's Pizza LLC
Dacula, Georgia, United States - Full Time
Skills Needed
Customer Communication, Positive Personality, Punctuality, Teamwork, Inventory Management, Order Processing, Cash Handling, Computer Skills, Physical Stamina, Problem Solving
Specialization
Candidates must be at least 16 years old and pass a criminal background check. Strong customer service skills and the ability to work under stress are essential.
Customer Service Representative at Pet Food Experts Inc
Pawtucket, Rhode Island, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Relationship Building, Communication, Multitasking, Organizational Skills, Decision Making, Accountability
Specialization
A high school education or equivalent is required, with a minimum of one year of experience in a customer-facing role. Prior call center experience and knowledge of CRM platforms are preferred.
Customer Service Representative at Domino's Pizza LLC
Eatonton, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Problem Solving, Time Management, Attention To Detail, Cash Handling, Food Preparation, Order Processing, Equipment Operation, Cleaning, Stocking, Adaptability, Multitasking, Motor Coordination, Basic Math Skills
Specialization
Candidates must be at least 16 years old and possess good communication skills. They should be able to perform basic math, operate equipment, and work in varying conditions.
Customer Service Representative at MFA Oil Company
Hermann, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales Reporting, Payment Processing, Inventory Management, Communication, Mathematical Calculations, Computer Skills, Time Management, Detail Orientation, Teamwork, Problem Solving, Safety Awareness, Organizational Skills, Customer Documentation, Hazardous Materials Handling, Account Management
Specialization
Candidates must have a high school diploma or equivalent, be at least 18 years old, and have legal authorization to work in the United States. A basic understanding of accounting principles and the ability to communicate effectively in English are also required.
Customer Service Representative at Flexaust Inc
Warsaw, Indiana, United States - Full Time
Skills Needed
Mathematical Calculations, Grammar Skills, Telephone Diplomacy, Record Keeping, Calculator Proficiency, Product Knowledge, Computer Entry, Order Processing, Price Checking, Confirmation Matching, Order Status Monitoring, Freight Cost Calculation, Quote Follow Up, Sample Order Follow Up, Attention To Detail, Time Management
Specialization
Candidates should have a high school education level with strong mathematical and grammar skills. Good telephone diplomacy and a reliable attendance record are also required.
Customer Service Representative at CENTRAL BANCOMPANY, INC.
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Sales Experience, Service Experience, Initiative, Flexibility, Self Starter, Professional Phone Skills
Specialization
A college degree or high school education with relevant work experience is preferred. Candidates should have one year of sales experience and two years of service experience, along with excellent problem-solving skills and a strong commitment to customer service.
Customer Service Representative at Circle K
Mandeville, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Naples, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Tampa, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Candidates should have retail and customer service experience, as well as a high school diploma or equivalent. A motivation to advance in their career and a willingness to learn are also important.
Customer Service Representative at Circle K
Plant City, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at VORTEX INDUSTRIES, LLC
Santa Fe Springs, California, United States - Full Time
Skills Needed
Customer Interaction, Problem Solving, Documentation, Dispatching, Product Knowledge, Communication Skills, Interpersonal Skills, Attention To Detail, Data Entry, Teamwork, Stress Management, Customer Service Software, Crm Systems, Microsoft Office Suite
Specialization
Candidates should have a high school diploma or equivalent, with one to three years of customer service experience preferred. Strong communication, problem-solving skills, and proficiency in customer service software are essential.
Customer Service Representative at Texas Wood Supply
Brownsville, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Relationship Management, Inventory Control, Order Processing, Bilingual Communication, Team Collaboration, Product Knowledge, Ethical Sales Practices, Feedback Responsiveness, Cross Departmental Collaboration, Security Standards, Audit Controls, Physical Lifting, Basic Math Skills, Computer Skills
Specialization
A high school diploma or GED is required, with an associate degree preferred. Bilingual in English and Spanish is required, along with basic computer and math skills.
Customer Service Representative at Texas Wood Supply
Laredo, Texas, United States - Full Time
Skills Needed
Sales Calls, Client Prospecting, Customer Relationship Management, Product Comprehension, Quotation Follow Up, Teamwork, Ethical Execution, Order Estimation, Purchase Order Entry, Invoicing Process, Order Management, Inventory Control, Merchandise Distribution, Customer Engagement, Audit Controls, Security Standards
Specialization
Candidates must have the ability to lift up to 25 lbs frequently and occasionally more, along with basic computer and math skills, and proficiency in reading and writing English. A High School Diploma or GED is required, though an Associate's degree in Business Administration is preferred, and prior sales experience is preferred but not mandatory.
Customer Service Representative at SIEGEL GROUP NEVADA INC
Florence, Kentucky, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Multi Tasking, Communication, Record Keeping, Problem Solving, Sales, Office Maintenance
Specialization
Candidates must have a high school diploma or equivalent and at least 6 months of customer service experience. They should be able to work legally within state and federal guidelines.
Customer Service Representative at Rob Levine Legal Solutions
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Database Management, Quality Assurance, Problem Resolution, Technical Support, Client Training, Documentation, Communication, Interpersonal Skills, Attention To Detail, Organizational Skills, Problem Solving, Confidentiality, Legal Environment, Software Proficiency, Microsoft Office
Specialization
Candidates should have a high school diploma or equivalent, with experience in customer service, preferably in a legal environment. Strong computer skills and attention to detail are essential, along with the ability to handle sensitive information.
Customer Service Representative at NFI Parts
Winnipeg, Manitoba, Canada -
Full Time


Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Solving, Organizational Skills, Analytical Skills, Microsoft Office, Excel, Technical Assistance, Sales Strategies, Contract Management, Negotiation, Inventory Planning, Automotive Industry Knowledge, Transit Industry Knowledge, Oracle Systems, Bill of Materials

Industry

Motor Vehicle Parts Manufacturing

Description
NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. NFI Parts maintains extensive cross-references for parts and has established relationships with over 1,000 suppliers. Learn more at www.nfi.parts. POSITION SUMMARY The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical requests), as well as provide input and feedback to customer strategies, revenue/margin budgets and other customer/team related initiatives. WHAT YOU WILL DO Communicate with customers on all required correspondence on quotes, purchase orders, contracts, Return Material Authorization (RMA), and technical requests. Communicate with customers on all required correspondence on quotes, purchase orders, contracts, RMA, and technical request. Develop and recommend customer sales and margin strategies that encompass our business goals and objectives such as offering alternate products to customer (if applicable), and request for cross reference information. Establish specific customer targets and actions with the customer team and ensure support from CSM and TSR. Quarterly review with the CSM on all customer related initiatives. Monthly review and update of Profitability Files. Provide pricing and availability on all daily quotes. Metro CSR's will execute contracts received from customers. All other CSRs will collaborate with Contracts Specialist who will execute customer contracts. Provide customer support when a Coach Down situation is identified; ensure parts are expedited and that all avenues are explored so that the customer receives parts as soon as possible. Provide customer with technical assistance as required utilizing available resources (Parts manuals, BOM, engineering drawings, vendor manuals, NFP personnel, Engineering, New Product Development, Parts). Obtain daily quote and contract approvals and award information from customers. Review open sales order reports weekly and review upcoming orders and all past due orders; expediting orders with purchasing/manufacturing that are past due. Reconcile all sales order discrepancies with customer such as price discrepancy, incorrect quantity, lead time, etc. Negotiate, enter, and coordinate returns of parts as requested by customers. Investigate and arrange carrier call tags for parts to be returned from the customer. Reconcile and follow up all RMA’s that are past due. Work with Traffic department on delivery issues with customers. If proof-of-delivery required use online tracking or carrier tracking system. Creating and monitoring until final approval New Load Requests, Data Change Requests and Pricing Requests. Metro CSR to review contract language and requirements in collaboration with the Metro Specialist/CSM, create bid worksheet, outlining all bid requirements including terms and conditions, bid submission requirements (due date, copies, how to bind, etc.). All other CSRs to review contract requirements in collaboration with the Contract Specialist. All CSRs will obtain pre-approval from CSM and get required approvals on bids from CSM/CSD, VP or President. Metro CSRs to coordinate insurance and bid bonds for customer RFP’s when required. All other CSRs will execute in collaboration with the Contracts Specialist. Metro CSRs to monitor and manage customer contract items and escalations in conjunction with Metro Specialist/CSMs. Metro CSRs to collaborate with Business Development on complex bids. Work directly with the customer to gather and understand their business objectives, funding and operating budgets, buying trends and item usage to be able to support internal stocking strategies and inventory planning by customer. Proactive selling of all products, from knowledge obtained from customers and the transit industry. Participate in major projects or programs in collaboration with the Contracts/Program Specialist, as required. Assist Accounts Receivable with collections when required. Request additional reports from Analyst as required. Review/create Contact Reports identify action items and coordinate any tactical responses required. Attend tradeshows as required WHAT YOU NEED TO BE SUCCESSFUL High School Grad /Business Admin. Certificate. Superior knowledge in the use of Microsoft Office with advanced Excel skills. Ability to converse in a professional manner in both written and verbal communication. Advanced problem solving, organizational and analytical skills. Motivated self-starter, comfortable in a fast- paced environment. Experience of Oracle systems and process would be considered an asset. Working knowledge of bill of materials is an asset. Experience in the automotive or transit industry is an asset. "Travel is required for this position" WHY JOIN OUR TEAM: Competitive Wages. A continuous learning environment. Ability to advance your career with a growing company. NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007. Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more. Ongoing employee development through a variety of in-house training initiatives. HOW TO APPLY If you would like to apply for this position or know someone who would, please submit a resume. OUR WHY: We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable. NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.
Responsibilities
The Customer Service Representative will handle daily transactional activities for customers, including quotes, contracts, and technical requests. They will also provide customer support during urgent situations and collaborate with various teams to ensure customer satisfaction.
Customer Service Representative at NFI Parts
Winnipeg, Manitoba, Canada - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organizational Skills, Analytical Skills, Microsoft Office, Excel, Technical Assistance, Sales Strategies, Contract Management, Negotiation, Inventory Planning, Automotive Industry Knowledge, Transit Industry Knowledge, Oracle Systems, Bill Of Materials
Specialization
Candidates should have a high school diploma or a Business Administration certificate, along with superior Microsoft Office skills, particularly in Excel. Experience in the automotive or transit industry and knowledge of Oracle systems are considered assets.
Customer Service Representative at Circle K
, Nevada, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Traveling with Mchaila
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Professionalism, Tech Comfortable
Specialization
Candidates must possess strong communication and customer service skills, along with attention to detail and comfort working remotely. Reliability, professionalism, and being tech-comfortable are also essential qualities sought for this role.
Customer Service Representative at Planet Fitness - PF Baseline Fitness
Denver, Colorado, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess honesty, a strong work ethic, and strong customer service skills. Basic computer proficiency is also required.
Customer Service Representative at American Health MW LLC
Lakewood Ranch, Florida, United States - Full Time
Skills Needed
Customer Service, Data Entry, Communication Skills, Detail Oriented, Multi Tasking, Telephone Etiquette, Team Player, Hipaa Compliance, Problem Solving, Time Management, Advanced Computer Skills, Listening Skills, Critical Results Understanding, 10 Key Data Entry, Alpha Numeric Data Entry
Specialization
Candidates must have a high school diploma and preferably one year of customer service experience in healthcare. Strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment are essential.
Customer Service Representative at Domino's Pizza LLC
Dacula, Georgia, United States - Full Time
Skills Needed
Customer Communication, Positive Personality, Punctuality, Teamwork, Inventory Management, Order Processing, Cash Handling, Computer Skills, Physical Stamina, Problem Solving
Specialization
Candidates must be at least 16 years old and pass a criminal background check. Strong customer service skills and the ability to work under stress are essential.
Customer Service Representative at Pet Food Experts Inc
Pawtucket, Rhode Island, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Relationship Building, Communication, Multitasking, Organizational Skills, Decision Making, Accountability
Specialization
A high school education or equivalent is required, with a minimum of one year of experience in a customer-facing role. Prior call center experience and knowledge of CRM platforms are preferred.
Customer Service Representative at Domino's Pizza LLC
Eatonton, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Problem Solving, Time Management, Attention To Detail, Cash Handling, Food Preparation, Order Processing, Equipment Operation, Cleaning, Stocking, Adaptability, Multitasking, Motor Coordination, Basic Math Skills
Specialization
Candidates must be at least 16 years old and possess good communication skills. They should be able to perform basic math, operate equipment, and work in varying conditions.
Customer Service Representative at MFA Oil Company
Hermann, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales Reporting, Payment Processing, Inventory Management, Communication, Mathematical Calculations, Computer Skills, Time Management, Detail Orientation, Teamwork, Problem Solving, Safety Awareness, Organizational Skills, Customer Documentation, Hazardous Materials Handling, Account Management
Specialization
Candidates must have a high school diploma or equivalent, be at least 18 years old, and have legal authorization to work in the United States. A basic understanding of accounting principles and the ability to communicate effectively in English are also required.
Customer Service Representative at Flexaust Inc
Warsaw, Indiana, United States - Full Time
Skills Needed
Mathematical Calculations, Grammar Skills, Telephone Diplomacy, Record Keeping, Calculator Proficiency, Product Knowledge, Computer Entry, Order Processing, Price Checking, Confirmation Matching, Order Status Monitoring, Freight Cost Calculation, Quote Follow Up, Sample Order Follow Up, Attention To Detail, Time Management
Specialization
Candidates should have a high school education level with strong mathematical and grammar skills. Good telephone diplomacy and a reliable attendance record are also required.
Customer Service Representative at CENTRAL BANCOMPANY, INC.
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Sales Experience, Service Experience, Initiative, Flexibility, Self Starter, Professional Phone Skills
Specialization
A college degree or high school education with relevant work experience is preferred. Candidates should have one year of sales experience and two years of service experience, along with excellent problem-solving skills and a strong commitment to customer service.
Customer Service Representative at Circle K
Mandeville, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Naples, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Tampa, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Candidates should have retail and customer service experience, as well as a high school diploma or equivalent. A motivation to advance in their career and a willingness to learn are also important.
Customer Service Representative at Circle K
Plant City, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at VORTEX INDUSTRIES, LLC
Santa Fe Springs, California, United States - Full Time
Skills Needed
Customer Interaction, Problem Solving, Documentation, Dispatching, Product Knowledge, Communication Skills, Interpersonal Skills, Attention To Detail, Data Entry, Teamwork, Stress Management, Customer Service Software, Crm Systems, Microsoft Office Suite
Specialization
Candidates should have a high school diploma or equivalent, with one to three years of customer service experience preferred. Strong communication, problem-solving skills, and proficiency in customer service software are essential.
Customer Service Representative at Texas Wood Supply
Brownsville, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Relationship Management, Inventory Control, Order Processing, Bilingual Communication, Team Collaboration, Product Knowledge, Ethical Sales Practices, Feedback Responsiveness, Cross Departmental Collaboration, Security Standards, Audit Controls, Physical Lifting, Basic Math Skills, Computer Skills
Specialization
A high school diploma or GED is required, with an associate degree preferred. Bilingual in English and Spanish is required, along with basic computer and math skills.
Customer Service Representative at Texas Wood Supply
Laredo, Texas, United States - Full Time
Skills Needed
Sales Calls, Client Prospecting, Customer Relationship Management, Product Comprehension, Quotation Follow Up, Teamwork, Ethical Execution, Order Estimation, Purchase Order Entry, Invoicing Process, Order Management, Inventory Control, Merchandise Distribution, Customer Engagement, Audit Controls, Security Standards
Specialization
Candidates must have the ability to lift up to 25 lbs frequently and occasionally more, along with basic computer and math skills, and proficiency in reading and writing English. A High School Diploma or GED is required, though an Associate's degree in Business Administration is preferred, and prior sales experience is preferred but not mandatory.
Customer Service Representative at SIEGEL GROUP NEVADA INC
Florence, Kentucky, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Multi Tasking, Communication, Record Keeping, Problem Solving, Sales, Office Maintenance
Specialization
Candidates must have a high school diploma or equivalent and at least 6 months of customer service experience. They should be able to work legally within state and federal guidelines.
Customer Service Representative at Rob Levine Legal Solutions
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Database Management, Quality Assurance, Problem Resolution, Technical Support, Client Training, Documentation, Communication, Interpersonal Skills, Attention To Detail, Organizational Skills, Problem Solving, Confidentiality, Legal Environment, Software Proficiency, Microsoft Office
Specialization
Candidates should have a high school diploma or equivalent, with experience in customer service, preferably in a legal environment. Strong computer skills and attention to detail are essential, along with the ability to handle sensitive information.
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