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Customer Support Vacancies Jobs in UAE

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About 108 results in (6) seconds
Customer Support Specialist at Bamboo Card
, , United Arab Emirates - Full Time
Skills Needed
Zendesk, Email Ticket Handling, Marketplace Support, B2c Support, Ai Support Tools, Problem Solving, Written Communication, Troubleshooting, Sla Management, Csat Improvement
Specialization
Requires 3-4 years of experience in the gift card industry, e-commerce, or online marketplace support. Proficiency in Zendesk is mandatory, and experience with AI support tools is highly desired.
Experience Required
Minimum 2 year(s)
Junior IT Support at Ali & Sons
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Support, Technical Troubleshooting
Specialization
The candidate should be suitable for a junior-level IT support role. No specific certifications or degrees are explicitly listed, but basic IT proficiency is implied.
F&B Support Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food And Beverage Operations, Table Setting, Kitchen Assistance, Cleaning, Supply Replenishment, Professional Communication, Physical Stamina
Specialization
A high school diploma or GED is preferred, and while no prior experience is required, previous work in a food and beverage environment is a plus. Candidates must be able to perform physical tasks, including lifting up to 50 pounds with assistance.
F&B Support Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food And Beverage Operations, Table Setting, Kitchen Assistance, Cleaning, Supply Replenishment, Professional Communication, Safety Compliance
Specialization
A high school diploma or GED is preferred, though no prior work experience is required. Candidates must be physically able to stand for long periods and lift up to 50 pounds with assistance.
IT SUPPORT OFFICER at NMDC Careers
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
It Support, Technical Support, Customer Service, Efficiency Improvement, Technology Management
Specialization
Requires a Bachelor’s Degree in Computer Science or an equivalent field. Candidates must have a minimum of two years of experience in a similar role and industry.
Experience Required
Minimum 2 year(s)
HR Support Officer at Boskalis Canada
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Training Coordination, Compliance Monitoring, Data Management, Hr Systems, Learning Management Systems, Ms Excel, Stakeholder Management, Offshore Safety Training Management, Administrative Support, Interpersonal Communication
Specialization
Candidates should have experience in HR administrative roles, specifically managing offshore safety trainings and utilizing MS Excel. A proactive mindset with strong attention to detail and the ability to handle confidential information is required.
Experience Required
Minimum 2 year(s)
F&B Support Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food And Beverage Operations, Table Setting, Kitchen Assistance, Cleaning, Supply Replenishment, Professional Communication, Safety Compliance
Specialization
A high school diploma or GED is preferred, though no prior related work experience is required. Candidates must be able to perform physical tasks, including lifting up to 50 pounds with assistance and standing for extended periods.
IT Support engineer at BlackStone eIT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Microsoft Windows, Network Troubleshooting, Microsoft 365 Administration, Azure Active Directory, Windows Server, Virtualization, Powershell Scripting, Cybersecurity, Hardware Maintenance, Vmware, Hyper V, Dns, Dhcp, Vpn, Service Desk
Specialization
Requires a bachelor's degree in Computer Science or a related field and a minimum of 3 years of experience in IT support. Candidates must have strong knowledge of Microsoft 365, Azure AD, Windows Server, and virtualization technologies.
Experience Required
Minimum 2 year(s)
IT Support Engineer at Ali & Sons
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
It Support, Infrastructure Management, Hardware Troubleshooting, Software Installation, Windows 10, Office 365, Itsm, Cabling And Wiring, Asset Management, Sla Management, Cybersecurity Patching, Technical Documentation
Specialization
Candidates should hold a degree or diploma in IT or Computer Science with at least 4 years of experience in IT support. Preferred certifications include MCSA, MCSE, or ITIL, along with strong knowledge of Windows 10 and Office 365.
Experience Required
Minimum 2 year(s)
IT Support Technician at Ali & Sons
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
It Support, Technical Troubleshooting, Hardware Maintenance, Software Support, Network Support, System Administration, Customer Service, Lean Six Sigma
Specialization
The role requires a skilled professional capable of supporting a diverse range of business sectors. Candidates should be comfortable working within a fast-paced environment focused on technological advancement and process improvement.
Experience Required
Minimum 2 year(s)
IT Support Specialist at Transmed Holding Limited
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Hardware Configuration, Software Installation, Troubleshooting, Data Backup, Inventory Management, Procurement, Sla Management
Specialization
Requires a Bachelor's degree in Information Technology or a similar field. Candidates should have 0 to 1 years of experience in an IT support role.
Student Support Officer at Zayed University
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Administrative Support, Clerical Duties, Customer Service, Financial Aid Administration, Data Entry, Report Generation, Event Coordination, Graphic Design, Web Content Management, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Groupwise, Banner, Communication, Inventory Management
Specialization
Candidates must hold a Bachelor's degree from an accredited institution and possess at least two years of relevant experience. Proficiency in English and Arabic, along with strong computer skills and knowledge of UAE culture, is required.
Experience Required
Minimum 2 year(s)
Sales Support Executive at Galadari Brothers
, , United Arab Emirates - Full Time
Skills Needed
Crm Systems, Metrics Analysis, Cross Functional Collaboration, Campaign Reporting, Document Management, Stakeholder Coordination
Specialization
The candidate should be skilled in utilizing CRM systems and analyzing performance metrics. Strong collaboration skills are required to work effectively with Client Partners and cross-functional teams.
IT Services Support Lead at Clermont Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
End User Computing, Infrastructure Support, Windows 11, Macos, Microsoft 365, Azure, Entra, Networking Troubleshooting, Windows Server, Virtual Infrastructure, Vendor Management, Av Equipment Support, Active Directory, Gpo, Tcp/Ip, Dns
Specialization
Requires over 5 years of professional experience with expertise in Windows, macOS, Microsoft 365, and Windows Server. Candidates must possess strong networking fundamentals and a professional demeanor for a fast-paced environment.
Experience Required
Minimum 5 year(s)
PROJECT SUPPORT DEVELOPER at NMDC Careers
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Application Development, Application Maintenance, Software Engineering, Computer Science
Specialization
Requires a Bachelor's Degree in Computer Science, Software Engineering, or an equivalent field. A minimum of 5 years of related work experience in similar industries is required.
Experience Required
Minimum 5 year(s)
Desktop Support Engineers at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Mac Os, Windows Os, Office 365, Arabic Language
Specialization
Requires over 5 years of experience with expertise in Mac OS, Windows OS, and Office 365. Candidates must be Arabic speakers and locally available for immediate joining.
Experience Required
Minimum 5 year(s)
Deskside Support Engineer at American Hospital
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
End User Hardware Support, Software Troubleshooting, Network Support, Healthcare It, Emr/Ehr Systems, Itil, Endpoint Protection, Backup Operations, Microsoft 365, It Asset Management, Ticketing Tools, English Communication, Workstation Optimization, Jcia Standards, Technical Documentation, User Guide Development
Specialization
Requires a Bachelor's degree in IT or a related field and at least three years of experience in end-user support. Preferred certifications include MCP, CompTIA A+, or Network+.
Experience Required
Minimum 2 year(s)
Service Support Specialist at Diebold Nixdorf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Atm Systems, Financial Technologies, Troubleshooting, System Analysis, Windows Environments, It Systems, Technical Documentation, Cross Functional Collaboration, Itil, Service Management, Mentoring, Arabic Language
Specialization
Candidates must have approximately 4+ years of experience in technical support or engineering, specifically with ATM systems or similar financial technologies. Proficiency in Windows-based IT environments and the ability to work in cross-functional international teams are required.
Experience Required
Minimum 2 year(s)
Junior IT Support Engineer at Ali & Sons
, , United Arab Emirates - Full Time
Skills Needed
Hardware Troubleshooting, Software Installation, Microsoft Windows 10, Microsoft 365, Basic Networking, Customer Service, Problem Solving, It Asset Management, Technical Support, Communication Skills
Specialization
Requires a Diploma or Bachelor's degree in IT or Computer Science with at least 4 years of experience in desktop support. Proficiency in Windows 10, Microsoft 365, and basic networking is essential.
Experience Required
Minimum 2 year(s)
Service Support Specialist at Diebold Nixdorf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Atm Systems, Financial Technologies, Troubleshooting, Diagnostic Tools, System Analysis, Windows Environments, It Systems, Technical Documentation, Cross Functional Collaboration, Itil, Service Management, Training And Mentoring, Arabic Language
Specialization
Candidates must have approximately 4+ years of experience in technical support or engineering, specifically with ATM systems and Windows-based IT environments. Strong communication skills and the ability to document technical concepts are required, while ITIL familiarity and Arabic language skills are preferred.
Experience Required
Minimum 2 year(s)
Customer Support Specialist at Bamboo Card
, , United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Zendesk, Email Ticket Handling, Marketplace Support, B2C Support, AI Support Tools, Problem Solving, Written Communication, Troubleshooting, SLA Management, CSAT Improvement

Industry

Internet Marketplace Platforms

Description
About Bamboo Card: Bamboo Card is the Middle East’s leading Digital Prepaid Products Distributor and Rewards Fulfilment Agency. Since 2018, we have delivered eGift Cards, Prepaid Cards, and Digital Top-Ups globally through our API and Client Portal. Job Summary: We are hiring a Customer Support Specialist for a non-voice role focused on email ticket handling, marketplace support, and B2C inquiries. You will validate tickets, troubleshoot issues, collaborate with suppliers, and ensure excellent customer communication. Zendesk experience is mandatory. Experience with AI support tools/AI agents is desired. * Minimum 3-4 years’ experience in gift card industry/ e-commerce or online marketplace customer support.(Mandatory) * Zendesk proficiency (Mandatory). * Strong written communication skills (non-voice role). * Ability to work with AI support tools/AI agents (Desired). * Strong problem-solving, organization, and attention to detail. * Handle customer emails, marketplace queries, and B2C tickets professionally. * Validate, categorize, and prioritize incoming tickets. * Troubleshoot and resolve customer issues promptly. * Manage escalations and coordinate with suppliers when necessary. * Maintain accurate ticket documentation in Zendesk. * Meet SLA targets for response and resolution times. * Maintain high-quality communication and contribute to CSAT improvements. * Follow internal SOPs and ensure proper handover before leave. * A collaborative and detail-driven team within a fast-growing digital gifting platform. * Opportunity to grow with the business and take on expanded responsibilities over time. * A diverse, entrepreneurial team that values accuracy, ownership, and continuous improvement. * The chance to be part of Bamboo Card's next chapter as we scale our platform, expand our brand catalogue, and
Responsibilities
Manage non-voice customer support by handling email tickets, marketplace queries, and B2C inquiries. Responsibilities include troubleshooting issues, coordinating with suppliers, and maintaining accurate documentation in Zendesk to meet SLA targets.
Customer Support Specialist at Bamboo Card
, , United Arab Emirates - Full Time
Skills Needed
Zendesk, Email Ticket Handling, Marketplace Support, B2c Support, Ai Support Tools, Problem Solving, Written Communication, Troubleshooting, Sla Management, Csat Improvement
Specialization
Requires 3-4 years of experience in the gift card industry, e-commerce, or online marketplace support. Proficiency in Zendesk is mandatory, and experience with AI support tools is highly desired.
Experience Required
Minimum 2 year(s)
Junior IT Support at Ali & Sons
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Support, Technical Troubleshooting
Specialization
The candidate should be suitable for a junior-level IT support role. No specific certifications or degrees are explicitly listed, but basic IT proficiency is implied.
F&B Support Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food And Beverage Operations, Table Setting, Kitchen Assistance, Cleaning, Supply Replenishment, Professional Communication, Physical Stamina
Specialization
A high school diploma or GED is preferred, and while no prior experience is required, previous work in a food and beverage environment is a plus. Candidates must be able to perform physical tasks, including lifting up to 50 pounds with assistance.
F&B Support Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food And Beverage Operations, Table Setting, Kitchen Assistance, Cleaning, Supply Replenishment, Professional Communication, Safety Compliance
Specialization
A high school diploma or GED is preferred, though no prior work experience is required. Candidates must be physically able to stand for long periods and lift up to 50 pounds with assistance.
IT SUPPORT OFFICER at NMDC Careers
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
It Support, Technical Support, Customer Service, Efficiency Improvement, Technology Management
Specialization
Requires a Bachelor’s Degree in Computer Science or an equivalent field. Candidates must have a minimum of two years of experience in a similar role and industry.
Experience Required
Minimum 2 year(s)
HR Support Officer at Boskalis Canada
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Training Coordination, Compliance Monitoring, Data Management, Hr Systems, Learning Management Systems, Ms Excel, Stakeholder Management, Offshore Safety Training Management, Administrative Support, Interpersonal Communication
Specialization
Candidates should have experience in HR administrative roles, specifically managing offshore safety trainings and utilizing MS Excel. A proactive mindset with strong attention to detail and the ability to handle confidential information is required.
Experience Required
Minimum 2 year(s)
F&B Support Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food And Beverage Operations, Table Setting, Kitchen Assistance, Cleaning, Supply Replenishment, Professional Communication, Safety Compliance
Specialization
A high school diploma or GED is preferred, though no prior related work experience is required. Candidates must be able to perform physical tasks, including lifting up to 50 pounds with assistance and standing for extended periods.
IT Support engineer at BlackStone eIT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Microsoft Windows, Network Troubleshooting, Microsoft 365 Administration, Azure Active Directory, Windows Server, Virtualization, Powershell Scripting, Cybersecurity, Hardware Maintenance, Vmware, Hyper V, Dns, Dhcp, Vpn, Service Desk
Specialization
Requires a bachelor's degree in Computer Science or a related field and a minimum of 3 years of experience in IT support. Candidates must have strong knowledge of Microsoft 365, Azure AD, Windows Server, and virtualization technologies.
Experience Required
Minimum 2 year(s)
IT Support Engineer at Ali & Sons
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
It Support, Infrastructure Management, Hardware Troubleshooting, Software Installation, Windows 10, Office 365, Itsm, Cabling And Wiring, Asset Management, Sla Management, Cybersecurity Patching, Technical Documentation
Specialization
Candidates should hold a degree or diploma in IT or Computer Science with at least 4 years of experience in IT support. Preferred certifications include MCSA, MCSE, or ITIL, along with strong knowledge of Windows 10 and Office 365.
Experience Required
Minimum 2 year(s)
IT Support Technician at Ali & Sons
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
It Support, Technical Troubleshooting, Hardware Maintenance, Software Support, Network Support, System Administration, Customer Service, Lean Six Sigma
Specialization
The role requires a skilled professional capable of supporting a diverse range of business sectors. Candidates should be comfortable working within a fast-paced environment focused on technological advancement and process improvement.
Experience Required
Minimum 2 year(s)
IT Support Specialist at Transmed Holding Limited
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Hardware Configuration, Software Installation, Troubleshooting, Data Backup, Inventory Management, Procurement, Sla Management
Specialization
Requires a Bachelor's degree in Information Technology or a similar field. Candidates should have 0 to 1 years of experience in an IT support role.
Student Support Officer at Zayed University
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Administrative Support, Clerical Duties, Customer Service, Financial Aid Administration, Data Entry, Report Generation, Event Coordination, Graphic Design, Web Content Management, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Groupwise, Banner, Communication, Inventory Management
Specialization
Candidates must hold a Bachelor's degree from an accredited institution and possess at least two years of relevant experience. Proficiency in English and Arabic, along with strong computer skills and knowledge of UAE culture, is required.
Experience Required
Minimum 2 year(s)
Sales Support Executive at Galadari Brothers
, , United Arab Emirates - Full Time
Skills Needed
Crm Systems, Metrics Analysis, Cross Functional Collaboration, Campaign Reporting, Document Management, Stakeholder Coordination
Specialization
The candidate should be skilled in utilizing CRM systems and analyzing performance metrics. Strong collaboration skills are required to work effectively with Client Partners and cross-functional teams.
IT Services Support Lead at Clermont Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
End User Computing, Infrastructure Support, Windows 11, Macos, Microsoft 365, Azure, Entra, Networking Troubleshooting, Windows Server, Virtual Infrastructure, Vendor Management, Av Equipment Support, Active Directory, Gpo, Tcp/Ip, Dns
Specialization
Requires over 5 years of professional experience with expertise in Windows, macOS, Microsoft 365, and Windows Server. Candidates must possess strong networking fundamentals and a professional demeanor for a fast-paced environment.
Experience Required
Minimum 5 year(s)
PROJECT SUPPORT DEVELOPER at NMDC Careers
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Application Development, Application Maintenance, Software Engineering, Computer Science
Specialization
Requires a Bachelor's Degree in Computer Science, Software Engineering, or an equivalent field. A minimum of 5 years of related work experience in similar industries is required.
Experience Required
Minimum 5 year(s)
Desktop Support Engineers at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Mac Os, Windows Os, Office 365, Arabic Language
Specialization
Requires over 5 years of experience with expertise in Mac OS, Windows OS, and Office 365. Candidates must be Arabic speakers and locally available for immediate joining.
Experience Required
Minimum 5 year(s)
Deskside Support Engineer at American Hospital
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
End User Hardware Support, Software Troubleshooting, Network Support, Healthcare It, Emr/Ehr Systems, Itil, Endpoint Protection, Backup Operations, Microsoft 365, It Asset Management, Ticketing Tools, English Communication, Workstation Optimization, Jcia Standards, Technical Documentation, User Guide Development
Specialization
Requires a Bachelor's degree in IT or a related field and at least three years of experience in end-user support. Preferred certifications include MCP, CompTIA A+, or Network+.
Experience Required
Minimum 2 year(s)
Service Support Specialist at Diebold Nixdorf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Atm Systems, Financial Technologies, Troubleshooting, System Analysis, Windows Environments, It Systems, Technical Documentation, Cross Functional Collaboration, Itil, Service Management, Mentoring, Arabic Language
Specialization
Candidates must have approximately 4+ years of experience in technical support or engineering, specifically with ATM systems or similar financial technologies. Proficiency in Windows-based IT environments and the ability to work in cross-functional international teams are required.
Experience Required
Minimum 2 year(s)
Junior IT Support Engineer at Ali & Sons
, , United Arab Emirates - Full Time
Skills Needed
Hardware Troubleshooting, Software Installation, Microsoft Windows 10, Microsoft 365, Basic Networking, Customer Service, Problem Solving, It Asset Management, Technical Support, Communication Skills
Specialization
Requires a Diploma or Bachelor's degree in IT or Computer Science with at least 4 years of experience in desktop support. Proficiency in Windows 10, Microsoft 365, and basic networking is essential.
Experience Required
Minimum 2 year(s)
Service Support Specialist at Diebold Nixdorf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Atm Systems, Financial Technologies, Troubleshooting, Diagnostic Tools, System Analysis, Windows Environments, It Systems, Technical Documentation, Cross Functional Collaboration, Itil, Service Management, Training And Mentoring, Arabic Language
Specialization
Candidates must have approximately 4+ years of experience in technical support or engineering, specifically with ATM systems and Windows-based IT environments. Strong communication skills and the ability to document technical concepts are required, while ITIL familiarity and Arabic language skills are preferred.
Experience Required
Minimum 2 year(s)