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Customer Support Vacancies Jobs in UAE

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Female Customer Service Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Finance, Hindi, Customer Service, Communications, Financial Services, Fintech, Time Management, Whatsapp
Specialization
Finance business communications or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Telesales Executive/ Customer Service at CUREASY HEALTHCARE LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Excel, Customer Service, Persuasion
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Pressure Management, Process Improvement, Banking Experience, Mena Market Knowledge, Bilingual
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Care Representative - Female at AL ASAYEL HEALTH SAFETY FZE
Jebel Ali, , United Arab Emirates - Full Time
Skills Needed
English, Customer Service, Microsoft Office, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Agent - Hindi Speaker at Almadallah Healthcare Management
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding written and verbal communication skills in English and Arabic are mandatory.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication, Multitasking, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding written and verbal communication skills in English and Arabic are mandatory.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Sales Representative- Female at Bestax Chartered Accountants
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Business Development, Communication, Negotiation, Relationship Building, Attention To Detail, Integrity, Dependability, Accountability, Work Ethic
Specialization
Candidates should have a minimum of 1 year of experience in sales and business development, with strong communication and relationship-building skills. Proficiency in English is required, and knowledge of additional languages is a plus.
ERP Implementation & Support Intern at Polaris Technology
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting, Business, Finance, Information Systems
Qualification
Graduate
Female Sales and Support Specialist at CreditCare Credit Management LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Customer Service, Crm
Qualification
Graduate
Engineer- Sales & Technical Support at KAZ Intertrade FZE
Dubai, , United Arab Emirates - Full Time
Skills Needed
Presentation Skills, Technology, Customer Satisfaction, Presentations
Specialization
Engineering electrical mechanical or a related field
Qualification
Graduate
Freelancer with own visa- IT support at Tagway RFID Solutions JLT
Dubai, , United Arab Emirates - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 3 year(s)
F&B Support Expert- Waiter/ Waitress at Marriott International Inc
Sharjah, , United Arab Emirates - Full Time
Skills Needed
Access
Qualification
Diploma
Commercial Contracts Support Manager at KBR
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Commercial Contracts, Technology Solutions, Soft Skills, Interpersonal Skills
Specialization
Law
Qualification
Graduate
Experience Required
Minimum 15 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, System Functionality Monitoring, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement, Ad Hoc Responsibilities
Specialization
Candidates should have experience in system management, performance reporting, and compliance processes. Strong skills in digital solutions and team development are also essential.
Experience Required
Minimum 5 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, System Functionality Monitoring, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement, Ad Hoc Responsibilities
Specialization
Candidates should have experience in system management, performance reporting, and compliance processes. Strong skills in digital solutions and team development are also essential.
Experience Required
Minimum 5 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement
Specialization
Candidates should have experience in system management, performance reporting, and process improvement. Strong skills in SharePoint and Power BI are also essential.
Experience Required
Minimum 5 year(s)
Support Engineer -- Nuclear Projects at Sargent Lundy
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Female Customer Service Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

0.0

Posted On

12 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Finance, Hindi, Customer Service, Communications, Financial Services, Fintech, Time Management, Whatsapp

Industry

Outsourcing/Offshoring

Description

We are seeking a young and energetic Female Customer Service Representative to join our team and deliver exceptional service across various digital and voice-based platforms.
If you are passionate about customer care and thrive in a fast-paced environment, we’d love to hear from you!

REQUIREMENTS

  • Bachelor’s degree in finance, Business, Communications, or a related field.
  • Fluency in English and Tagalog languages depending on customer base.
  • CRM experience (Zendesk, Salesforce); familiarity with mobile/digital banking platforms.
  • Willingness to work shifts, including weekends and holidays.
  • Clean criminal record; adherence to NDA and compliance standards.
  • 1–2 years in inbound/outbound environments; experience handling high-volume queues
  • Prior experience in banking, fintech, or financial services customer support, Live chat, email, and social media support (WhatsApp, Facebook, etc.).
  • Empathy, patience, time management, conflict resolution, and multitasking abilities.
    Please share your resume at Hr@ogold.app
    Job Type: Full-time

Application Question(s):

  • Are you comfortable explaining work-related matters in Malayalam & Hindi ?

Experience:

  • Customer Service : 1 year (Required)

Language:

  • Hindi (Required)
Responsibilities
  • Handle incoming and outgoing customer communications through phone, email, live chat, and social media.
  • Assist customers with account-related queries, transaction details, and mobile/digital banking platform navigation.
  • Guide customers through KYC processes, digital onboarding, and verification procedures.
  • Educate customers on available services, products, promotions, and platform updates.
  • Accurately identify customer problems and resolve basic issues independently.
  • Track open issues and ensure timely follow-up until resolution.
  • Utilize CRM tools like Zendesk or Salesforce to log and track customer interactions and maintain accurate data.
  • Provide 24/7 support coverage, including rotational shifts, weekends, and public holidays as required.
  • Adhere strictly to company policies, including customer data protection, privacy laws, and financial compliance protocols.
Female Customer Service Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Finance, Hindi, Customer Service, Communications, Financial Services, Fintech, Time Management, Whatsapp
Specialization
Finance business communications or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Telesales Executive/ Customer Service at CUREASY HEALTHCARE LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Excel, Customer Service, Persuasion
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Pressure Management, Process Improvement, Banking Experience, Mena Market Knowledge, Bilingual
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Care Representative - Female at AL ASAYEL HEALTH SAFETY FZE
Jebel Ali, , United Arab Emirates - Full Time
Skills Needed
English, Customer Service, Microsoft Office, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Agent - Hindi Speaker at Almadallah Healthcare Management
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding written and verbal communication skills in English and Arabic are mandatory.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication, Multitasking, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding written and verbal communication skills in English and Arabic are mandatory.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Sales Representative- Female at Bestax Chartered Accountants
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Business Development, Communication, Negotiation, Relationship Building, Attention To Detail, Integrity, Dependability, Accountability, Work Ethic
Specialization
Candidates should have a minimum of 1 year of experience in sales and business development, with strong communication and relationship-building skills. Proficiency in English is required, and knowledge of additional languages is a plus.
ERP Implementation & Support Intern at Polaris Technology
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting, Business, Finance, Information Systems
Qualification
Graduate
Female Sales and Support Specialist at CreditCare Credit Management LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Customer Service, Crm
Qualification
Graduate
Engineer- Sales & Technical Support at KAZ Intertrade FZE
Dubai, , United Arab Emirates - Full Time
Skills Needed
Presentation Skills, Technology, Customer Satisfaction, Presentations
Specialization
Engineering electrical mechanical or a related field
Qualification
Graduate
Freelancer with own visa- IT support at Tagway RFID Solutions JLT
Dubai, , United Arab Emirates - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 3 year(s)
F&B Support Expert- Waiter/ Waitress at Marriott International Inc
Sharjah, , United Arab Emirates - Full Time
Skills Needed
Access
Qualification
Diploma
Commercial Contracts Support Manager at KBR
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Commercial Contracts, Technology Solutions, Soft Skills, Interpersonal Skills
Specialization
Law
Qualification
Graduate
Experience Required
Minimum 15 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, System Functionality Monitoring, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement, Ad Hoc Responsibilities
Specialization
Candidates should have experience in system management, performance reporting, and compliance processes. Strong skills in digital solutions and team development are also essential.
Experience Required
Minimum 5 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, System Functionality Monitoring, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement, Ad Hoc Responsibilities
Specialization
Candidates should have experience in system management, performance reporting, and compliance processes. Strong skills in digital solutions and team development are also essential.
Experience Required
Minimum 5 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement
Specialization
Candidates should have experience in system management, performance reporting, and process improvement. Strong skills in SharePoint and Power BI are also essential.
Experience Required
Minimum 5 year(s)
Support Engineer -- Nuclear Projects at Sargent Lundy
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate