SR&T Manager - Forensic & Financial Crime - SG
Date: 30 Jun 2025
Service Line / Portfolios: Risk, Regulatory & Forensic
Location:Singapore, Singapore, SG

You will be primarily provide support in fulfilling Anti-money laundering (AML ) / Know Your Customer (KYC) obligations which includes, but not limited to:

• Overall responsible for the turnaround time and quality of work performed by the team of specialists and senior specialists.
• Evaluate and monitor team performance through key metrics, SLAs, and quality benchmarks, ensuring adherence to processes, deadlines, and deliverables. Provide regular feedback to support continuous development.
• Lead and manage the team, including Operations Managers, while proactively driving productivity, efficiency, and value-added service delivery.
• Proactively manage internal stakeholders and client relationships through effective communication, issue resolution, and successful project delivery.
• Champion a risk-averse culture without compromising the speed and quality of delivery.
• Be proactive in upskilling and learning by referencing credible sources and engaging team members in development.
• Responsible for administration and engagement management activities including onboarding of clients, opening engagements, financial tracking, billing, and fee collection.
• Participate in business development initiatives including drafting proposals, preparing pitches for prospective clients, and contributing to budgeting and pricing strategies

WHAT YOU WILL DO

Deloitte is growing its Strategy, Risk, and Transaction (SR&T) – Forensic & Financial Crime practice in Southeast Asia. As a global leader in forensic, dispute and data advisory services, Deloitte Forensic & Financial Crime supports clients who are exposed to risks from financial crime, fraud and other economic crimes, as well as claims and disputes.
We are looking for suitably qualified professionals to be a part of our Financial Crime Operate team. Our Financial Crime Operate team supports Financial Institutions in back-office services related to Financial Crime Operations which includes inter alia KYC, Client Onboarding, Transaction Monitoring, Transactions Screening, Name Screening.
Your role will be to manage the day-to-day operations of the Delivery Centre in providing the array of services to clients from multiple geographies around the world.

You will be primarily provide support in fulfilling Anti-money laundering (AML ) / Know Your Customer (KYC) obligations which includes, but not limited to:

• Overall responsible for the turnaround time and quality of work performed by the team of specialists and senior specialists.
• Evaluate and monitor team performance through key metrics, SLAs, and quality benchmarks, ensuring adherence to processes, deadlines, and deliverables. Provide regular feedback to support continuous development.
• Lead and manage the team, including Operations Managers, while proactively driving productivity, efficiency, and value-added service delivery.
• Proactively manage internal stakeholders and client relationships through effective communication, issue resolution, and successful project delivery.
• Champion a risk-averse culture without compromising the speed and quality of delivery.
• Be proactive in upskilling and learning by referencing credible sources and engaging team members in development.
• Responsible for administration and engagement management activities including onboarding of clients, opening engagements, financial tracking, billing, and fee collection.
• Participate in business development initiatives including drafting proposals, preparing pitches for prospective clients, and contributing to budgeting and pricing strategies.

YOUR ROLE AS A LEADER:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

PLEASE NOTE THAT DELOITTE WILL NEVER REACH OUT TO YOU DIRECTLY VIA MESSAGING PLATFORMS TO OFFER YOU EMPLOYMENT OPPORTUNITIES OR REQUEST FOR MONEY OR YOUR PERSONAL INFORMATION. KINDLY APPLY FOR ROLES THAT YOU ARE INTERESTED IN VIA THIS OFFICIAL DELOITTE WEBSITE.

Requisition ID: 109233
In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.