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        Start Date
Immediate
Expiry Date
04 Dec, 25
Salary
0.0
Posted On
04 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
DESCRIPTION:
Job Requisition ID: 39304
Career breaks for up to 12 months – for study, travel, volunteering, or personal interests
Learn from the best in the business
Mentoring programs – receive support and coaching to progress your career
Are you a strategic leader with deep experience in IT service delivery and client engagements? Do you thrive on managing complex portfolios and driving business growth through operational excellence and leveraging senior level relationships? At Deloitte, we are looking for a Specialist Director to lead high-impact AMS and ITSM engagements with clients in Engineering/Infrastructure and Healthcare/Public Sector.
What will your typical day look like?
Engagement & Delivery Leadership: Take charge of strategic engagements, ensuring service delivery is meeting the clients’ expectations and Deloitte’s high-quality standards. Oversee performance metrics (SLA/KPIs), facilitate governance forums, and ensure regulatory compliance.
Operational Excellence: Design and optimise AMS/ITSM delivery models for scalability, automation, and cost-effectiveness. Drive accurate invoicing and proactive financial oversight.
Client Relationship Management: Build and grow trusted executive relationships, anticipate evolving client needs, and position Deloitte as a partner in digital transformation and operational resilience.
Team Leadership & Culture: Lead multi-disciplinary teams including service managers, ITSM experts, and consultants. Foster an inclusive, collaborative, and high-performing team culture.
Strategic Growth: Identify new opportunities for account growth. Collaborate with industry and sales leaders to shape pursuits and evolve service offerings to meet client challenges.
About the team
Our AMS team delivers high-quality managed services and strategic transformation initiatives across key industries. We help clients modernise operations, boost resilience, and improve service delivery- with a focus on innovation, automation, and value creation.
Who are we looking for?
We are seeking a Perth based seasoned leader with a passion for strategic delivery and client success. You’ll ideally have/demonstrate:
A degree or time in role equivalent in Information Technology, Business or a related field
Strategic thinking and innovation, particularly in ITSM and AMS practices, with foresight into future needs
A track record of managing complex service engagements and cross-functional teams.
Proven change leadership, guiding clients and teams through transformation with clarity and purpose
Operational leadership expertise, including scaling delivery and managing risk effectively
Strong stakeholder management skills – including C-Suite engagement
People leadership and talent development experience, mentoring emerging leaders and building high-performing teams
Demonstrated ability to lead digital transformation and operation change
Please refer the Job description for details
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
      