Join our family at Pricefx, a leading SaaS Pricing (Price Optimization & Management) provider. Experiencing consistent annual growth, Pricefx remains committed to stable employment.
We value flexibility and provide home office and remote work opportunities. Our product boasts outstanding customer reviews ranging from small companies to renowned names such as Michelin, Kohler, White Cap, Avery Dennison, and Bosch.
With branches in 7 countries and over 35 nationalities, Pricefx is a genuinely international and diverse company, fostering a warm, welcoming, and respectful environment. Join us at Pricefx and be part of a winning team that values your unique contributions, encourages accountability and personal growth, and celebrates collective achievements.

WHAT WILL YOU LOVE ABOUT US?

Our people appreciate the warm and friendly atmosphere, as well as the flexibility and growth opportunities we provide. Check out our Glassdoor & Atmoskop scores and reviews.
We will support your home office setup with a monthly IT allowance. We prioritize work-life balance and, in addition to vacation, we offer free (sick) days, your birthday, and CSR days off. Building a sense of community is important. We organize regular virtual or in-person meetups and many social activities and challenges. Pricefx is also an environment where diversity, equity, and inclusion are supported and respected. This is why we are proud members of the Pride Business Forum, and ensure fairness in the Gender Pay Gap.

• Owning the post–go-live customer experience by ensuring stability, responsiveness, and proactive improvement.
• Coordinating across Support, TechOps, Product, Engineering, and Customer Success teams to safeguard SLAs, manage incidents, lead upgrade readiness, drive RCA actions, and foster long-term customer trust.
• Being a cross-functional leader who operates at the intersection of technology, operations, and customer success; ensuring delivery of reliable service, elimination of root causes, and alignment between internal teams and external customer needs.
• Managing the full customer lifecycle post–go-live with accountability for SLAs, incident coordination, and upgrade success
• Anticipating risks, mobilizing stakeholders, and protecting customer satisfaction and revenue
• Acting as a trusted advisor and escalation point for key account