Under the leadership of the Operations Director, the Specialty Pharmacy Oncology Manager, is responsible for the management and coordination of oncology medication case management services within the specialty pharmacy. This role involves providing direction and supervision to the case management oncology team to ensure the key accounts associates perform at the expected levels while ensuring compliance with regulatory standards and providing exceptional patient care.

Responsibilities include but are not limited to:

• Team Leadership: Lead, supervise and manage a team of pharmacy technicians performing as case management associates. Provide guidance, mentorship, and training to ensure the team delivers high-quality patient care. Conduct performance evaluations, provide constructive feedback, and identify opportunities for skills enhancement among Key Accounts staff.
• Specialty Services: Continuously evaluate and improve services based on patient, medical offices need, medical office staff feedback and top-quality outcomes.
• Insurance and Reimbursement: Work closely with health insurance companies, specialty pharmacy networks, and patient assistance programs to facilitate ensure agility with patient benefits determination, health insurance coverage and reimbursement for oncology medications.
• Quality Assurance and Compliance: Establish and maintain policies, procedures, and protocols to ensure compliance with regulatory requirements, accreditation standards, and oncology patient management best practices. Conduct regular team audits and quality assessments to monitor adherence to standards.
• Research and Innovation: Stay abreast of advancements in oncology pharmacy practice, including new drugs, treatment modalities, and supportive care interventions. Participate in quality improvement initiatives to contribute to the advancement of cancer care.
• Business Development: Collaborate with our sales team, healthcare institutions, oncology practices, and other stakeholders to expand the reach and impact of the specialty oncology pharmacy. Identify opportunities for growth, develop strategic partnerships, and participate in marketing and promotional activities.

Minimum requirements:

• Bachelor’s degree in business administration (BSBA, BA BHA, BS) or a related field.
• Minimum of 2 years of leadership experience in a healthcare setting , specialized experience in oncology pharmacy management highly desirable.
• Strong understanding of the PR Healthcare Systems and managed care dynamics for specialty medications.
• Excellent communication skills, with the ability to effectively interact with patients, healthcare providers, and interdisciplinary team members.
• Proficiency in pharmacy dispensing software, electronic health records (EHR), and other relevant technology platforms.
• Demonstrated leadership abilities, including experience in staff supervision, performance management, and team development.

• Team Leadership: Lead, supervise and manage a team of pharmacy technicians performing as case management associates. Provide guidance, mentorship, and training to ensure the team delivers high-quality patient care. Conduct performance evaluations, provide constructive feedback, and identify opportunities for skills enhancement among Key Accounts staff.
• Specialty Services: Continuously evaluate and improve services based on patient, medical offices need, medical office staff feedback and top-quality outcomes.
• Insurance and Reimbursement: Work closely with health insurance companies, specialty pharmacy networks, and patient assistance programs to facilitate ensure agility with patient benefits determination, health insurance coverage and reimbursement for oncology medications.
• Quality Assurance and Compliance: Establish and maintain policies, procedures, and protocols to ensure compliance with regulatory requirements, accreditation standards, and oncology patient management best practices. Conduct regular team audits and quality assessments to monitor adherence to standards.
• Research and Innovation: Stay abreast of advancements in oncology pharmacy practice, including new drugs, treatment modalities, and supportive care interventions. Participate in quality improvement initiatives to contribute to the advancement of cancer care.
• Business Development: Collaborate with our sales team, healthcare institutions, oncology practices, and other stakeholders to expand the reach and impact of the specialty oncology pharmacy. Identify opportunities for growth, develop strategic partnerships, and participate in marketing and promotional activities