Description: If you are looking for a great place to work, and reach your potential, look toPeoples Security Bank & Trust.We continue to grow and are always looking for the right people to join our team.#TeamPSBT
Our Branch Managers promote the Bank’s brand, mission and services in the local community and ensure the branch staff is aligned with the efforts to deliver an exemplary experience for our customers, regardless of the delivery channel. They coach and lead staff to attain goals and objectives within the branch and ensure the office is in compliance with operating policies and procedures as well as outside regulatory requirements.

• Coaches the branch and ensures that all customer services are being met, customer problems are resolved, sales objectives are met and standard operating procedures are followed.
• Promotes the Bank’s brand and mission in the community by coordinating regular and consistent outreach efforts business development/community calls. Effectively promote Bank’s products and services within the community. Participates in networking events.
• Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled.
• Ensures that the branch office is properly staffed.
• In conjunction with the Assistant Branch Manager, makes certain that all office operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc.
• Maintains prescribed security controls.
• Counsels customers and prospective customers on the Bank’s loan products; takes retail loan applications; and closes loans.
• Prepares audit responses.
• Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division’s annual operating plan; adheres to budget parameters.

Directly supervises assigned personnel as follows:

• Manages the selection of new employees.
• In conjunction with the Regional Branch Administration Manager, coordinates the proper orientation and training of new hires.
• Monitors and reviews employee performance on an ongoing basis. Regularly conducts meetings with branch staff to discuss performance.
• Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
• Administers personnel policies and procedures as established by Bank policy.
• Communicates with retail banking management, other office managers, and appropriate staff in order to integrate goals and activities.
• Provides periodic reports to retail banking management and other groups as required throughout the Bank.