As Technical Services Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within the technical operations team, representing company and client.
Responsible for the day-to-day supervision of the Technical Services element of the facility management contract including the engineering teams and contractors, proactively leading the maintenance provision across multiple sites.
1. Responsible for ensuring the asset management database is kept up to date in regards to asset and maintenance information.
2. Scheduling of the maintenance activities in collaboration with the Engineering Teams.
3. Making sure all Planned and Reactive tasks are made available to technicians within SLAs.
4. Closing out of completed maintenance jobs and ensuring all necessary information is entered onto the system in a timely manner.
5. Monitor progress of all Planned and Reactive tasks completing any backlog.
6. Monitoring the status of the Reactive order works, identifying and addressing any areas of delay.
7. Ensure that the correct charge coding is assigned to the reactive works so all rechargeable works are fully captured.
8. Production of reports required from the asset management database to ensure the planned preventative maintenance is being undertaken in accordance to the requirements of the contract.
9. Keeping PPM related records (both soft and hard copy) in a safe manner and in a system where they can be easily accessed and retrieved as required.
10. Ensure any newly installed assets are identified and entered onto the PPM system and the appropriate maintenance schedule set up.
11. Ensure that consumable materials required to undertake PPM activities are ordered and received in a timely manner.
12. To assist in the preparation and generation of quotations for additional works.

The ideal candidate will be customer focused, highly motivated, proactive and show great initiative to keep the Facilities running smoothly.Quality, Health, Safety and Environment

• It is the overall objective for all of our roles to participate in creating and enhancing our safety culture.
• To support this you’ll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture.
• To bolster safety practices you will review method statements, MSDS’s and ensure relevant permits to work are issued prior to work commencing through the online permitting system.
• You are accountable for the legislative compliance in relation to Health and Safety for all building operations activities and ensure compliance with company/client policies and procedures.
• Safety is achieved through complying with process you will ensure that Method Statements and Risk Assessments are reviewed and all actions identified are carried out to ensure safe working practices.
• Safety of the team is a key focus and you ensure a safe & healthy working environment, through compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements.
• When changes are made to policies, procedures and standards you are responsible for communication of these to the technicians and ensuring they are being followed, reporting any breaches to the Technical Service Manager.
• You actively identify equipment that does not meet existing or upcoming statutory, Health and Safety or environmental regulations and report your findings to your manager.
• You will notify line manager immediately of any breaches of Health & Safety.
• You actively foster, in cooperation with company and clients personnel, an ethos and culture of safety awareness where safety is accepted as an integral part of the overall business.
• Work with company personnel, contractors and visitors to ensure that all safety policies, procedures and regulations are fully adhered to across the facilities on an ongoing basis for the technical services.
• Company has deployed well developed and thorough QHSE Log books you are expected to Maintain these

as required and this is fundamental to your role.

• You strive for ZERO reportable accidents / incidents as result of company action or inaction (Company Corporate / Country Legislative reportable requirement).
• You ensure the Integrated Environmental Health and Safety Management Systems are adhered to at

all times.

• You will lead a culture of safe working and compliance capturing RISE Behaviors.
• You will actively engagement with company communications and announcements.
• Relationships are key to our success and you work hard to maintain constructive and positive professional relationships with clients, colleagues and supply partners.
• To evidence our commitment to safety you ensure all safety audits of buildings, plant rooms and roof areas are carried out.
• To safeguard everyone using the space you ensure QHSE actions are remediated and closed within specified time frame.

CANDIDATE REQUIREMENTS:

• Relevant qualification in Mechanical and Electrical field
• H&S qualification - IOSH, NEBOSH
• Language - fluency in written and spoken English
• Excellent analytical and problem-solving skills
• An eye for detail and good design
• Strong communication skills
• Excellent time management skills
• The ability to work well both as part of a team and on your own
• Strong technical drawing skills
• Broad technical knowledge and understanding of FM and building systems
• Must be able to demonstrate a sound knowledge of all systems within the building services environment
• 05+ years experience in a similar building environment
• Dependable and flexible, able to work independently as well as part of a team.
• Responsive to customer requests in an empathic, supportive and productive manner
• Experience of working within a maintenance Team

• You strive for ZERO reportable accidents / incidents as result of company action or inaction (Company Corporate / Country Legislative reportable requirement).
• You ensure the Integrated Environmental Health and Safety Management Systems are adhered to a