About us
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.
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Job
United Arab Emirates, Dubai
JOBCUSTOMER SOLUTION ENGINEER (CSE)United Arab Emirates, Dubai – Full time – Apply before 03.10.25
As part of our global CSE team you will be the representative in Dubai. The CSE team is currently counting 15 people and we are hiring more in the coming months. Our main purpose is focusing on possibilities and our capabilities to meet customer requirements. We supports Sales teams during technical and commercial discussions, understanding our customers’ needs and recommending the appropriate technical solutions. We collaborate with our Engineering teams and product developers to find better customer solutions. When customers accept the chosen solution we hand it over to Delivery and Operations to ensure proposed solutions can be built, delivered and supported once contract is signed.

QUALIFICATIONS AND PERSONAL SKILLS

• Bachelor’s in engineering/computer science or equivalent experience.
• Ability to understand technical situations and build an overall technical approach.
• 2–3+ years’ or more presales or solution design experience with strong cybersecurity expertise.
• Experience in connectivity, networking/SD-WAN, IT/IoT, and managed/professional services.
• Proficiency in proposal writing, architecture/design creation, and customer presentations.
• Fluent in English; additional regional languages are an asset.
• Sales-driven and customer-centric, able to cater for both technical and commercial needs of the client.
• Good communication al skills with ability to listen to and understand customer needs.
• Comfortable working with large enterprises with multiple decision-makers.
• Actively shares information and knowledge within the organization.

• In conjunction with the sales and business development teams, develop and execute the digital sales strategy for target accounts
• Execute proof of concepts designed to prove out both the technology and the value offered by Marlink
• Drive the customers’ solution internally through other departments, i.e., Engineering and Products, as well as through external vendors when needed, including coordination with Sales and Pricing teams
• Drive technical preparation of quotations and offers (design, architecture, proposal writing, customer presentation)
• Finding bespoke technical solutions and creating technical and commercial proposals meeting customer requirements, focusing on cyber security solutions, IT & Cloud, and IOT.
• Customizing proposals covering required technologies and services, mainly managed services, but also system integration and reselling when required