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Technical Support Specialist at New Era Technology
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Technical Support, Network Infrastructure, Data Networking, Ccna Certification, Microsoft Systems, Mobile Device Support, Customer Service, Team Collaboration, Voice Networking, Video Networking, Cisco, Fortinet, Meraki, Linux, Apple, Comptia
Specialization
Candidates must possess a bachelor's degree in information technology or related experience and have at least 3 years of experience in data networking. CCNA certification and skills in Microsoft systems and mobile device support are also required.
Experience Required
Minimum 2 year(s)
Director of Revenue Operations - Remote at New Era Technology
, , - Full Time
Skills Needed
Revenue Operations, Sales Operations, Data Analysis, Process Improvement, Forecasting, Crm Administration, Pipeline Management, Operational Efficiency, Customer Experience, Cross Functional Collaboration, Change Management, Analytical Skills, Communication Skills, Strategic Thinking, Problem Solving, Project Management
Specialization
Candidates should have a bachelor's degree in a related field and over 10 years of experience in Revenue Operations or Sales Operations. Leadership experience in deal desk, quote to cash, and forecasting is strongly preferred.
Experience Required
Minimum 10 year(s)
Addetto/a manutenzione at New Era Technology
Viterbo, Lazio, Italy - Full Time
Skills Needed
Capacità Manuali, Competenza Informatica, Abilità Di Problem Solving
Specialization
The position requires manual skills, computer proficiency, and problem-solving abilities. No specific educational requirements are mentioned.
Impiegato/a Ufficio Acquisti e Controllo Documenti at New Era Technology
Chiari, Lombardy, Italy - Full Time
Skills Needed
Organizational Skills, Management Skills, Attention To Detail, Interpersonal Skills, Data Entry, Reporting, Supplier Relations, Administrative Tasks
Specialization
Candidates should possess good organizational and management skills, precision, and excellent relational abilities. A high school diploma or professional qualification is required, along with proficiency in Windows/Office systems and preferably some experience in the sector.
Technical Business Development Manager at BizLink Technology
Fremont, California, United States - Full Time
Skills Needed
Business Development, Sales, Healthcare Market, Proposal Development, Customer Relationship Management, Interpersonal Skills, Problem Solving, Analytical Skills, Cross Functional Collaboration, Cold Calling, Meeting Coordination, Salesforce, Rfq Management, Industry Events, Engineering Collaboration, Program Management
Specialization
A B.S. in electrical engineering or related fields is preferred, along with 3-5 years of experience in business development or sales in the wire harness industry. Strong interpersonal and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Segretario/a e Attività di Front Office at New Era Technology
Verona, Veneto, Italy - Full Time
Skills Needed
Adaptability, Multitasking, Problem Solving, Proactivity, Autonomy, Time Management, Communication
Specialization
Candidates should possess excellent adaptability and multitasking skills. Effective communication and problem-solving abilities are also essential for this role.
Addetto/a al Materiale Informativo at New Era Technology
Cantù, Lombardy, Italy - Full Time
Skills Needed
Speed, Dynamism, Interpersonal Skills, Communication Skills
Specialization
Candidates should possess speed and dynamism. Strong interpersonal and communication skills are essential.
Addetto/a Comunicazione – Relazioni con il Pubblico at New Era Technology
Quarrata, Tuscany, Italy - Full Time
Skills Needed
Marketing, Communication, Digital Marketing, Social Media, Seo, Email Marketing, Creativity, Problem Solving, Communication Skills, Graphic Design, Content Creation
Specialization
A diploma or degree in Marketing, Communication, or related fields is required. Candidates should have 1-2 years of marketing experience, preferably in the food & beverage or retail sector, along with good knowledge of digital marketing tools.
Impiegato/a Back Office e Archiviazione Documenti at New Era Technology
Albignasego, Veneto, Italy - Full Time
Skills Needed
Office Suite, Problem Solving, Teamwork, Document Management, Order Processing, Supplier Relations
Specialization
A high school diploma is required along with excellent knowledge of the Office suite. The candidate should possess problem-solving skills and the ability to work independently.
Addetto/a Front Office e Supporto Amministrativo at New Era Technology
Galliate, Piedmont, Italy - Full Time
Skills Needed
Customer Service, Organizational Skills, Attention To Detail, Professional Appearance
Specialization
Candidates must have a high school diploma and demonstrate strong organizational skills. Attention to detail and a professional appearance are also required.
Impiegato/a servizi generali at New Era Technology
Bergamo, Lombardy, Italy - Full Time
Skills Needed
Assistance, Administrative Management, User Support, Communication Skills, Relational Skills, Computer Skills
Specialization
Candidates should have a high school diploma or a degree in a related field. Excellent communication and relational skills, along with knowledge of computer tools, are required.
Impiegato/a Amministrativo/a at New Era Technology
Ancona, Marche, Italy - Full Time
Skills Needed
Risk Analysis, Attention To Detail, Problem Solving
Specialization
A high school diploma is required for this position. The candidate should possess precision, attention to detail, and problem-solving skills.
Impiegato/a Front Office e Gestione Documenti at New Era Technology
Syracuse, Sicily, Italy - Full Time
Skills Needed
Customer Orientation, Attention To Detail, Organization, Precision, Data Entry, Call Management, Appointment Scheduling, Access Control
Specialization
Candidates must possess a high school diploma and demonstrate precision, organization, and attention to detail. A strong customer orientation is also required.
Addetto/a Coordinamento Attività con i Clienti at New Era Technology
Prato, Tuscany, Italy - Full Time
Skills Needed
Customer Orientation, Interpersonal Skills, Problem Solving, Proactive Attitude, Office Tools, Email, Crm
Specialization
Candidates should have a strong customer orientation and excellent relational skills. A proactive attitude and good problem-solving abilities, along with familiarity with basic IT tools, are also required.
Addetto/a allo Sportello – Servizi per Privati e Imprese at New Era Technology
Vicenza, Veneto, Italy - Full Time
Skills Needed
Customer Service, Communication, Organization, Responsibility, Computer Skills, Client Management, Documentation, Appointment Scheduling
Specialization
Candidates must have a high school diploma or equivalent and possess good relational and communication skills. A friendly disposition and basic knowledge of computer tools are also required.
Addetto/a all’Accettazione – Servizi di Segreteria at New Era Technology
Milan, Lombardy, Italy - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Professionalism, Teamwork, Customer Service, Attention To Detail
Specialization
Candidates should possess excellent communication and interpersonal skills, along with a professional appearance. They must be able to work in a team and be available to work on weekends and holidays.
Addetto/a alla Produzione – Azienda Manifatturiera at New Era Technology
Ancona, Marche, Italy - Full Time
Skills Needed
Production Monitoring, Quality Control, Problem Solving, Attention To Detail, Reliability, Proactivity
Specialization
Candidates should have the ability to manage operational priorities and solve technical or organizational issues. Precision, reliability, and proactivity are essential traits for this position.
L3 Support (SWIFT) - PRO mcx at New Era Technology
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Swift Solutions, Amh, Amg, Sag, Oracle Database 19c, Linux, Java Spring Boot, Shell Scripting, Jboss, Apache, Citrix, Incident Management, Problem Management, Disaster Recovery, Encryption, 2fa/Mfa, Iso20022
Specialization
The ideal candidate will have 3-5 years of experience in supporting mission-critical applications in secure financial environments. A strong foundation in SWIFT solutions and proficiency in Oracle 19c and Linux environments is required.
Experience Required
Minimum 2 year(s)
Addetto/a vendite at New Era Technology
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Customer Orientation, Client Interaction, Organizational Skills, Attention To Detail, Flexibility
Specialization
Candidates should have a strong customer orientation and be predisposed to client interaction. Organizational skills, attention to detail, and flexibility in working hours are also required.
Addetto/a alla Logistica di Magazzino at New Era Technology
Terlizzi, Apulia, Italy - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Customer Support, Order Management, Quality Control
Specialization
Candidates must demonstrate attention to detail and organizational skills. A high school diploma is required for this position.
Technical Support Specialist at New Era Technology
Manila, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Network Infrastructure, Data Networking, CCNA Certification, Microsoft Systems, Mobile Device Support, Customer Service, Team Collaboration, Voice Networking, Video Networking, Cisco, Fortinet, Meraki, Linux, Apple, CompTIA

Industry

IT Services and IT Consulting

Description
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. What is the role The Technical Support Specialist is responsible for analyzing, installing, configuring, and maintaining network infrastructure while supporting field technicians, guiding setup, documentation, and ensuring devices meet business needs. The following include but may not be limited to the duties and responsibilities of the role: Configure multi-site switching, routing, and wireless environments (voice, data, video) under supervision. Assist with setup of firewalls, VPNs, and security appliances for business applications. Diagnose and resolve complex issues remotely across PCs, mobile devices, and POS systems. Troubleshoot network, software, telephone, and security system issues. Provide technical support to customers and vendors. Log activities, including user details, issue summaries, and progress updates. Follow documented workflows and project plans. Support new technology projects by reviewing data and executing tasks. Configure customer equipment remotely and onsite. Participate in project meetings and provide updates. Collaborate with customers, vendors, sales, and engineers to resolve project issues. Install, repair, and optimize corporate hardware and equipment. Escalate urgent issues and report IT policy concerns. Provide timely status updates and verify technician activities. Understand customer budgets and contracts. Complete project checklists and build strong relationships with customers and technicians. Work Set-up / Work Schedule Remote 3:30pm ET to 1:30am ET Monday- Thursday (US) 10-hour shifts, 4 days a week Who we are looking for Successful candidate must possess: Bachelor’s degree in information technology or related experience Must have 3+ years’ experience in data networking Must have experience in large-scale IT projects Must be CCNA Certified Skilled in Microsoft systems and mobile device support Strong communicator across technical teams Effective under pressure; maintains confidentiality Excellent customer service and team collaboration Passionate about tech-driven workplace innovation Good to Have Experience: Voice and video networking Certifications or hands-on experience with: Cisco, Fortinet, Cradle point, Meraki, Juniper, ADTRAN, Microsoft, Linux, Apple, F5, CompTIA, and other relevant technologies What we offer Day 1 HMO + 1 Free dependent Health and Wellness Reimbursement Benefits Sunlife Group Insurance Company Salary Loans Government contributions Assistance with government loan payments 13th month pay Night differentials pay Holiday pay (for hours worked on holidays) Mandated Leaves Work equipment provided New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
Responsibilities
The Technical Support Specialist is responsible for analyzing, installing, configuring, and maintaining network infrastructure while supporting field technicians. This includes troubleshooting complex issues and providing technical support to customers and vendors.
Technical Support Specialist at New Era Technology
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Technical Support, Network Infrastructure, Data Networking, Ccna Certification, Microsoft Systems, Mobile Device Support, Customer Service, Team Collaboration, Voice Networking, Video Networking, Cisco, Fortinet, Meraki, Linux, Apple, Comptia
Specialization
Candidates must possess a bachelor's degree in information technology or related experience and have at least 3 years of experience in data networking. CCNA certification and skills in Microsoft systems and mobile device support are also required.
Experience Required
Minimum 2 year(s)
Director of Revenue Operations - Remote at New Era Technology
, , - Full Time
Skills Needed
Revenue Operations, Sales Operations, Data Analysis, Process Improvement, Forecasting, Crm Administration, Pipeline Management, Operational Efficiency, Customer Experience, Cross Functional Collaboration, Change Management, Analytical Skills, Communication Skills, Strategic Thinking, Problem Solving, Project Management
Specialization
Candidates should have a bachelor's degree in a related field and over 10 years of experience in Revenue Operations or Sales Operations. Leadership experience in deal desk, quote to cash, and forecasting is strongly preferred.
Experience Required
Minimum 10 year(s)
Addetto/a manutenzione at New Era Technology
Viterbo, Lazio, Italy - Full Time
Skills Needed
Capacità Manuali, Competenza Informatica, Abilità Di Problem Solving
Specialization
The position requires manual skills, computer proficiency, and problem-solving abilities. No specific educational requirements are mentioned.
Impiegato/a Ufficio Acquisti e Controllo Documenti at New Era Technology
Chiari, Lombardy, Italy - Full Time
Skills Needed
Organizational Skills, Management Skills, Attention To Detail, Interpersonal Skills, Data Entry, Reporting, Supplier Relations, Administrative Tasks
Specialization
Candidates should possess good organizational and management skills, precision, and excellent relational abilities. A high school diploma or professional qualification is required, along with proficiency in Windows/Office systems and preferably some experience in the sector.
Technical Business Development Manager at BizLink Technology
Fremont, California, United States - Full Time
Skills Needed
Business Development, Sales, Healthcare Market, Proposal Development, Customer Relationship Management, Interpersonal Skills, Problem Solving, Analytical Skills, Cross Functional Collaboration, Cold Calling, Meeting Coordination, Salesforce, Rfq Management, Industry Events, Engineering Collaboration, Program Management
Specialization
A B.S. in electrical engineering or related fields is preferred, along with 3-5 years of experience in business development or sales in the wire harness industry. Strong interpersonal and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Segretario/a e Attività di Front Office at New Era Technology
Verona, Veneto, Italy - Full Time
Skills Needed
Adaptability, Multitasking, Problem Solving, Proactivity, Autonomy, Time Management, Communication
Specialization
Candidates should possess excellent adaptability and multitasking skills. Effective communication and problem-solving abilities are also essential for this role.
Addetto/a al Materiale Informativo at New Era Technology
Cantù, Lombardy, Italy - Full Time
Skills Needed
Speed, Dynamism, Interpersonal Skills, Communication Skills
Specialization
Candidates should possess speed and dynamism. Strong interpersonal and communication skills are essential.
Addetto/a Comunicazione – Relazioni con il Pubblico at New Era Technology
Quarrata, Tuscany, Italy - Full Time
Skills Needed
Marketing, Communication, Digital Marketing, Social Media, Seo, Email Marketing, Creativity, Problem Solving, Communication Skills, Graphic Design, Content Creation
Specialization
A diploma or degree in Marketing, Communication, or related fields is required. Candidates should have 1-2 years of marketing experience, preferably in the food & beverage or retail sector, along with good knowledge of digital marketing tools.
Impiegato/a Back Office e Archiviazione Documenti at New Era Technology
Albignasego, Veneto, Italy - Full Time
Skills Needed
Office Suite, Problem Solving, Teamwork, Document Management, Order Processing, Supplier Relations
Specialization
A high school diploma is required along with excellent knowledge of the Office suite. The candidate should possess problem-solving skills and the ability to work independently.
Addetto/a Front Office e Supporto Amministrativo at New Era Technology
Galliate, Piedmont, Italy - Full Time
Skills Needed
Customer Service, Organizational Skills, Attention To Detail, Professional Appearance
Specialization
Candidates must have a high school diploma and demonstrate strong organizational skills. Attention to detail and a professional appearance are also required.
Impiegato/a servizi generali at New Era Technology
Bergamo, Lombardy, Italy - Full Time
Skills Needed
Assistance, Administrative Management, User Support, Communication Skills, Relational Skills, Computer Skills
Specialization
Candidates should have a high school diploma or a degree in a related field. Excellent communication and relational skills, along with knowledge of computer tools, are required.
Impiegato/a Amministrativo/a at New Era Technology
Ancona, Marche, Italy - Full Time
Skills Needed
Risk Analysis, Attention To Detail, Problem Solving
Specialization
A high school diploma is required for this position. The candidate should possess precision, attention to detail, and problem-solving skills.
Impiegato/a Front Office e Gestione Documenti at New Era Technology
Syracuse, Sicily, Italy - Full Time
Skills Needed
Customer Orientation, Attention To Detail, Organization, Precision, Data Entry, Call Management, Appointment Scheduling, Access Control
Specialization
Candidates must possess a high school diploma and demonstrate precision, organization, and attention to detail. A strong customer orientation is also required.
Addetto/a Coordinamento Attività con i Clienti at New Era Technology
Prato, Tuscany, Italy - Full Time
Skills Needed
Customer Orientation, Interpersonal Skills, Problem Solving, Proactive Attitude, Office Tools, Email, Crm
Specialization
Candidates should have a strong customer orientation and excellent relational skills. A proactive attitude and good problem-solving abilities, along with familiarity with basic IT tools, are also required.
Addetto/a allo Sportello – Servizi per Privati e Imprese at New Era Technology
Vicenza, Veneto, Italy - Full Time
Skills Needed
Customer Service, Communication, Organization, Responsibility, Computer Skills, Client Management, Documentation, Appointment Scheduling
Specialization
Candidates must have a high school diploma or equivalent and possess good relational and communication skills. A friendly disposition and basic knowledge of computer tools are also required.
Addetto/a all’Accettazione – Servizi di Segreteria at New Era Technology
Milan, Lombardy, Italy - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Professionalism, Teamwork, Customer Service, Attention To Detail
Specialization
Candidates should possess excellent communication and interpersonal skills, along with a professional appearance. They must be able to work in a team and be available to work on weekends and holidays.
Addetto/a alla Produzione – Azienda Manifatturiera at New Era Technology
Ancona, Marche, Italy - Full Time
Skills Needed
Production Monitoring, Quality Control, Problem Solving, Attention To Detail, Reliability, Proactivity
Specialization
Candidates should have the ability to manage operational priorities and solve technical or organizational issues. Precision, reliability, and proactivity are essential traits for this position.
L3 Support (SWIFT) - PRO mcx at New Era Technology
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Swift Solutions, Amh, Amg, Sag, Oracle Database 19c, Linux, Java Spring Boot, Shell Scripting, Jboss, Apache, Citrix, Incident Management, Problem Management, Disaster Recovery, Encryption, 2fa/Mfa, Iso20022
Specialization
The ideal candidate will have 3-5 years of experience in supporting mission-critical applications in secure financial environments. A strong foundation in SWIFT solutions and proficiency in Oracle 19c and Linux environments is required.
Experience Required
Minimum 2 year(s)
Addetto/a vendite at New Era Technology
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Customer Orientation, Client Interaction, Organizational Skills, Attention To Detail, Flexibility
Specialization
Candidates should have a strong customer orientation and be predisposed to client interaction. Organizational skills, attention to detail, and flexibility in working hours are also required.
Addetto/a alla Logistica di Magazzino at New Era Technology
Terlizzi, Apulia, Italy - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Customer Support, Order Management, Quality Control
Specialization
Candidates must demonstrate attention to detail and organizational skills. A high school diploma is required for this position.