Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
As a Master Data Coordinator, you will be responsible to create and maintain data integrity in our billing and quoting systems and perform data scrubs on existing and new customers either through organic growth or through acquisitions. Develop and run special projects, provide cross functional support to streamline and establish best practices for FBS. Create and maintain training documentation as well as deliver training to both Backoffice and field teams. You will create, improve, and implement SOPs regarding the FBS team in our corporate headquarters.

QUALIFICATIONS AND SKILLS:

• Excellent written and verbal communication skills
• Ability to communicate effectively in a training setting
• Work independently with little supervision
• Ability to multitask while maintaining an exact attention to detail
• Requires a professional & positive attitude
• Great customer service experience & focus
• Adapt quickly to new concepts & responsibilities
• Works well in a team environment
• Must be self-motivated to achieve long & short-term goals
• Follow established (written or unwritten) policies and procedures

MINIMUM REQUIREMENTS:

• Business or IT related degree or 2+ years of experience in a related field
• Working knowledge of the following systems is a benefit: Oracle, Microsoft Dynamics SL (Solomon), Quoting CPQ
• Microsoft Office Proficiency (Outlook, Excel, PowerPoint, etc.)
• Experience with Salesforce is preferred

• Create and maintain customer accounts in our billing system and make sure they are properly mirrored in any/all other systems that the business uses
• Maintain the data in our Invoice Automation User Interface (IAUI) to ensure correct and timely delivery of our invoices to our customers
• Own and administrate the creation and maintenance of our third-party portal billing accounts, including the set-up of new portals as well as users within.
• Manage and troubleshoot duplicate information in our business systems
• Prepare, analyze, & distribute spreadsheets to internal teams as required
• Lead and drive customer clean up, new customer and customer site entry
• Development and documentation of processes with other functional data owners to support ongoing maintenance of Master Data
• Coordinate with other teams in testing scripts in our proprietary systems
• Create, update, and distribute training documentation for Sales reps relating to Master Data and Customer/Site Set up.
• Provide in-person or remote training sessions with internal and external teams
• Own and administrate the creation and maintenance of our third-party portal billing accounts, including the set-up of new portals as well as users within.
• Maintain the data in our Invoice Automation User Interface (IAUI) to ensure correct and timely delivery of our invoices to our customers
• Other functions as leadership communicates