THE OPPORTUNITY:

We’re looking for a dynamic and experienced Infrastructure Engineering Manager to lead a team of technical experts aligned to the Connected Workplace technology domain, made up of Workplace, Unified Comms and Networks. This is a pivotal people leadership role, focused on enabling collaboration, driving consistent working practices, facilitating strategic decisions, and developing high-performing individuals across a global team.

SKILLS:

Adaptability, Amazon Web Services (AWS), Analytical Thinking, Critical Thinking, Customer Service, Financial Systems, Global IT Infrastructure, Intentional collaboration, Managing performance, Microsoft Azure, Problem Solving, Risk Management, Stakeholder Management, Team Development, Troubleshooting
Application Close Date: 29/06/2025 11:59 PM
How to Apply:
To submit your application, follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates

YOUR NEW ROLE:

• Lead and develop a high-performing team across Workplace Services, Unified Comms & Collaboration, and Networks, ensuring capability and capacity align with business demand.
• Act as a key escalation and decision point, guiding risk management practices and reporting critical IT risks to leadership.
• Collaborate cross-functionally with both Group and Divisional teams to drive alignment, process improvements, help shape strategic direction and ensure effective service delivery.
• Ensure that documentation is complete, of high-quality and is shared appropriately to stakeholder groups across the enterprise.
• Oversee the performance and quality of third-party providers and internal services, ensuring consistent service levels and adherence to SLAs.
• Drive efficiencies within your technical scope through consolidation of products where possible
• Manage financial awareness within the team—forecasting needs, reviewing costs, and applying a commercial lens to technology planning.
• Communicate complex decisions and processes clearly to stakeholders, building understanding and trust across a diverse global audience.

Our idea candidate for this role will possess:

• Proven experience as a people manager within a large, complex, or global organisation.
• Strong collaboration and stakeholder engagement skills, with a patient and process-guiding approach.
• A robust understanding of enterprise IT infrastructure, preferably across workplace services, unified comms and networks.
• Ability to navigate and manage the demands of a global, cross-time-zone role.
• Financially literate with the ability to consider cost implications in technical planning.
• Experience working in multi-disciplinary teams and driving cross-functional outcomes.
• Adaptable leadership style that supports a diverse and varied team of professionals