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Customer Support Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Hindi, Finance, Customer Service, Communications, English, Financial Services, Fintech, Time Management, Whatsapp
Specialization
Finance business communications or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Marketing Assistant at Hitachi Europe Ltd
40547 Düsseldorf, , Germany - Full Time
Skills Needed
Facebook, Adobe Creative Suite, Linkedin, Creativity, Powerpoint, Design Tools, Communication Skills, Microsoft
Qualification
Graduate
Community Management Intern at Huda Beauty
Dubai, , United Arab Emirates - Full Time
Skills Needed
Youtube, Snapchat, Communication Skills, Time Management, Communications, Cosmetics, Facebook, Journalism, Interpersonal Skills
Specialization
Marketing communications journalism or related field
Qualification
Graduate
Social Media Content Scheduler - Remote (UK) at Canine Clear
United Kingdom, , United Kingdom - Full Time
Skills Needed
Instagram, Social Media, Twitter, Linkedin, Engaging Content, Communication Skills, Public Relations, Facebook
Qualification
Graduate
Digital Marketing Coordinator at Oakley Recruitment
Tamworth, England, United Kingdom - Full Time
Skills Needed
Management Skills, X, Facebook, Linkedin, Hootsuite, Canva, B2b, B2c, Social Media, Platforms, Instagram, Digital Marketing, Communication Skills
Specialization
A copy of your passport, birth certificate and ni number will be required, as part of your interview process.
Qualification
Trade Certificate
Experience Required
Minimum 4 year(s)
CLAIMS AND ACCRUAL MANAGER at Abbott
Dubai, , United Arab Emirates - Full Time
Skills Needed
Finance, Facebook, Time Management, Shared Services, Reporting, Communication Skills, Fpa, Deadline Oriented
Specialization
Accounting or finance is required
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Care Coordinator with Social Media Experience at Nuevo Medical
North Vancouver, BC V7M 1B1, Canada - Full Time
Skills Needed
Interpersonal Skills, Facebook, Instagram, Design Skills
Qualification
Graduate
Personal Trainer/Group Fitness Instructor at F45 Training Bolton South
Bolton, ON L7E 1H1, Canada - Full Time
Skills Needed
Training, Social Media, It, Customer Service Skills, Facebook, Functional Movement, Training Programs, Instagram, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Specialist Pharmacist (Gde 2) - Intensive Care Unit - Liverpool Hospital - at South Western Sydney Local Health District
Liverpool, New South Wales, Australia - Full Time
Skills Needed
Wellbeing, Children, Facebook, It, Openness, Linkedin, Rights, Welfare, Working Environment, Young People
Specialization
The nominated specialty area (or a similar specialty area
Qualification
Graduate
Experience Required
Minimum 3 year(s)
User acquisition/ Performance Analyst at Wix
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Analytical Skills, Data Analysis, Marketing, Brand Strategy, Consumer Behavior, Campaign Development, Google Ads, Youtube, Facebook, Kpi Optimization, Big Data Analysis, Advertising Platforms, Excel
Specialization
The ideal candidate should have a strong analytical mindset and a passion for marketing. They should be goal-oriented and capable of identifying new business opportunities.
Experience Required
Minimum 2 year(s)
Social Media Recruiter (m/w/d) Minijob (Remote) at Beutler Saghari & Partner GmbH
, , Germany - Full Time
Skills Needed
Social Media Recruiting, Candidate Recruiting, Boolean Search, Linkedin Recruiter, Xing, Facebook, Instagram, Interviewing, Candidate Management, Self Organization, Ms Office, German Language
Specialization
Candidates must have experience and affinity for recruiting through social media platforms. Strong self-organization skills and proficiency in German are also required.
Experience Required
Minimum 2 year(s)
Marketing Coordinator at Hofman Hospitality Group
Signal Hill, CA 90755, USA - Full Time
Skills Needed
English, Proofreading, Customer Service, Social Media Marketing, Management Skills, Instagram, Leadership Skills, Facebook, Google Suite
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Nursing Assistant Medical-Nephrology at MercyOne
Sioux City, IA 51101, USA - Full Time
Skills Needed
Facebook, Notification, Instagram, Ged, Delegation, Pulse, Telemetry, Blood Pressure, Twitter, Youtube, Linkedin, Vital Signs, Internet, Restraints
Qualification
Diploma
Social Media Coordinator (part-time) at Perennial Hospitality Group
Pensacola, FL 32502, USA - Full Time
Skills Needed
Canva, Creativity, Social Media, Instagram, X, Media Trends, Grain, Photoshop, Adobe Creative Suite, Threads, Facebook
Qualification
Graduate
Digital Marketing Executive at Al Bassam International Factories LLC
Ajman, , United Arab Emirates - Full Time
Skills Needed
Platforms, Decision Making, Canva, Facebook, Banners, Media Trends, Community Engagement, Digital Marketing, Instagram, English, Premiere Pro, Product Display, Design, Arabic, Budgeting, Strategic Planning, Adobe Photoshop
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Administrative Assistant at Veteran Compost
Aberdeen, MD 21001, USA - Full Time
Skills Needed
Dental Insurance, Social Media, Customer Service, Management Skills, Office Equipment, Communication Skills, Google Drive, Facebook
Qualification
Diploma
Marketing Specialist at Victory Lease Pty Ltd
Chatswood NSW 2067, , Australia - Full Time
Skills Needed
Social Media Marketing, Messaging, Advertising Management, Adobe Creative Suite, Instagram, Linkedin, Crm, Auctions, Platforms, Graphic Design, Interpersonal Skills, Copywriting, Email Marketing, Cms, Facebook, Digital Marketing, Photography, Canva
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Marketing & Sales Coordinator at Florida Paints
Winter Garden, FL 34787, USA - Full Time
Skills Needed
Communications, Youtube, Linkedin, Interpersonal Skills, Drug Testing, Facebook, Sprout Social
Qualification
Graduate
Music School Administrator & Cover Teacher at Anthem Tuition
Eccles M30 9PN, , United Kingdom - Full Time
Skills Needed
Instagram, Campaigns, Facebook
Qualification
Graduate
Admission Officer at Columbia Academy
Vancouver, BC V6P 1P2, Canada - Full Time
Skills Needed
Customer Service Skills, French, Youtube, Communication Skills, Digital Marketing, English, Mailchimp, Graphic Design, Editing, Facebook
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Support Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Hindi, Finance, Customer Service, Communications, English, Financial Services, Fintech, Time Management, Whatsapp

Industry

Outsourcing/Offshoring

Description

We are seeking a young and energetic Female Customer Support Representative to join our team and deliver exceptional service across various digital and voice-based platforms.
If you are passionate about customer care and thrive in a fast-paced environment, we’d love to hear from you!

REQUIREMENTS

  • Bachelor’s degree in finance, Business, Communications, or a related field.
  • Fluency in English, & Malayalam, and Hindi languages depending on customer base.
  • CRM experience (Zendesk, Salesforce); familiarity with mobile/digital banking platforms.
  • Willingness to work shifts, including weekends and holidays.
  • Clean criminal record; adherence to NDA and compliance standards.
  • 1–2 years in inbound/outbound environments; experience handling high-volume queues
  • Prior experience in banking, fintech, or financial services customer support, Live chat, email, and social media support (WhatsApp, Facebook, etc.).
  • Empathy, patience, time management, conflict resolution, and multitasking abilities.
    Please share your resume at Hr@ogold.app
    Job Type: Full-time

Experience:

  • customer service: 1 year (Required)

Language:

  • Malayalam (Required)
Responsibilities
  • Handle incoming and outgoing customer communications through phone, email, live chat, and social media.
  • Assist customers with account-related queries, transaction details, and mobile/digital banking platform navigation.
  • Guide customers through KYC processes, digital onboarding, and verification procedures.
  • Educate customers on available services, products, promotions, and platform updates.
  • Accurately identify customer problems and resolve basic issues independently.
  • Track open issues and ensure timely follow-up until resolution.
  • Utilize CRM tools like Zendesk or Salesforce to log and track customer interactions and maintain accurate data.
  • Provide 24/7 support coverage, including rotational shifts, weekends, and public holidays as required.
  • Adhere strictly to company policies, including customer data protection, privacy laws, and financial compliance protocols.
  • Maintain a clean legal record and commit to confidentiality through NDA agreements.
Customer Support Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Hindi, Finance, Customer Service, Communications, English, Financial Services, Fintech, Time Management, Whatsapp
Specialization
Finance business communications or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Marketing Assistant at Hitachi Europe Ltd
40547 Düsseldorf, , Germany - Full Time
Skills Needed
Facebook, Adobe Creative Suite, Linkedin, Creativity, Powerpoint, Design Tools, Communication Skills, Microsoft
Qualification
Graduate
Community Management Intern at Huda Beauty
Dubai, , United Arab Emirates - Full Time
Skills Needed
Youtube, Snapchat, Communication Skills, Time Management, Communications, Cosmetics, Facebook, Journalism, Interpersonal Skills
Specialization
Marketing communications journalism or related field
Qualification
Graduate
Social Media Content Scheduler - Remote (UK) at Canine Clear
United Kingdom, , United Kingdom - Full Time
Skills Needed
Instagram, Social Media, Twitter, Linkedin, Engaging Content, Communication Skills, Public Relations, Facebook
Qualification
Graduate
Digital Marketing Coordinator at Oakley Recruitment
Tamworth, England, United Kingdom - Full Time
Skills Needed
Management Skills, X, Facebook, Linkedin, Hootsuite, Canva, B2b, B2c, Social Media, Platforms, Instagram, Digital Marketing, Communication Skills
Specialization
A copy of your passport, birth certificate and ni number will be required, as part of your interview process.
Qualification
Trade Certificate
Experience Required
Minimum 4 year(s)
CLAIMS AND ACCRUAL MANAGER at Abbott
Dubai, , United Arab Emirates - Full Time
Skills Needed
Finance, Facebook, Time Management, Shared Services, Reporting, Communication Skills, Fpa, Deadline Oriented
Specialization
Accounting or finance is required
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Care Coordinator with Social Media Experience at Nuevo Medical
North Vancouver, BC V7M 1B1, Canada - Full Time
Skills Needed
Interpersonal Skills, Facebook, Instagram, Design Skills
Qualification
Graduate
Personal Trainer/Group Fitness Instructor at F45 Training Bolton South
Bolton, ON L7E 1H1, Canada - Full Time
Skills Needed
Training, Social Media, It, Customer Service Skills, Facebook, Functional Movement, Training Programs, Instagram, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Specialist Pharmacist (Gde 2) - Intensive Care Unit - Liverpool Hospital - at South Western Sydney Local Health District
Liverpool, New South Wales, Australia - Full Time
Skills Needed
Wellbeing, Children, Facebook, It, Openness, Linkedin, Rights, Welfare, Working Environment, Young People
Specialization
The nominated specialty area (or a similar specialty area
Qualification
Graduate
Experience Required
Minimum 3 year(s)
User acquisition/ Performance Analyst at Wix
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Analytical Skills, Data Analysis, Marketing, Brand Strategy, Consumer Behavior, Campaign Development, Google Ads, Youtube, Facebook, Kpi Optimization, Big Data Analysis, Advertising Platforms, Excel
Specialization
The ideal candidate should have a strong analytical mindset and a passion for marketing. They should be goal-oriented and capable of identifying new business opportunities.
Experience Required
Minimum 2 year(s)
Social Media Recruiter (m/w/d) Minijob (Remote) at Beutler Saghari & Partner GmbH
, , Germany - Full Time
Skills Needed
Social Media Recruiting, Candidate Recruiting, Boolean Search, Linkedin Recruiter, Xing, Facebook, Instagram, Interviewing, Candidate Management, Self Organization, Ms Office, German Language
Specialization
Candidates must have experience and affinity for recruiting through social media platforms. Strong self-organization skills and proficiency in German are also required.
Experience Required
Minimum 2 year(s)
Marketing Coordinator at Hofman Hospitality Group
Signal Hill, CA 90755, USA - Full Time
Skills Needed
English, Proofreading, Customer Service, Social Media Marketing, Management Skills, Instagram, Leadership Skills, Facebook, Google Suite
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Nursing Assistant Medical-Nephrology at MercyOne
Sioux City, IA 51101, USA - Full Time
Skills Needed
Facebook, Notification, Instagram, Ged, Delegation, Pulse, Telemetry, Blood Pressure, Twitter, Youtube, Linkedin, Vital Signs, Internet, Restraints
Qualification
Diploma
Social Media Coordinator (part-time) at Perennial Hospitality Group
Pensacola, FL 32502, USA - Full Time
Skills Needed
Canva, Creativity, Social Media, Instagram, X, Media Trends, Grain, Photoshop, Adobe Creative Suite, Threads, Facebook
Qualification
Graduate
Digital Marketing Executive at Al Bassam International Factories LLC
Ajman, , United Arab Emirates - Full Time
Skills Needed
Platforms, Decision Making, Canva, Facebook, Banners, Media Trends, Community Engagement, Digital Marketing, Instagram, English, Premiere Pro, Product Display, Design, Arabic, Budgeting, Strategic Planning, Adobe Photoshop
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Administrative Assistant at Veteran Compost
Aberdeen, MD 21001, USA - Full Time
Skills Needed
Dental Insurance, Social Media, Customer Service, Management Skills, Office Equipment, Communication Skills, Google Drive, Facebook
Qualification
Diploma
Marketing Specialist at Victory Lease Pty Ltd
Chatswood NSW 2067, , Australia - Full Time
Skills Needed
Social Media Marketing, Messaging, Advertising Management, Adobe Creative Suite, Instagram, Linkedin, Crm, Auctions, Platforms, Graphic Design, Interpersonal Skills, Copywriting, Email Marketing, Cms, Facebook, Digital Marketing, Photography, Canva
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Marketing & Sales Coordinator at Florida Paints
Winter Garden, FL 34787, USA - Full Time
Skills Needed
Communications, Youtube, Linkedin, Interpersonal Skills, Drug Testing, Facebook, Sprout Social
Qualification
Graduate
Music School Administrator & Cover Teacher at Anthem Tuition
Eccles M30 9PN, , United Kingdom - Full Time
Skills Needed
Instagram, Campaigns, Facebook
Qualification
Graduate
Admission Officer at Columbia Academy
Vancouver, BC V6P 1P2, Canada - Full Time
Skills Needed
Customer Service Skills, French, Youtube, Communication Skills, Digital Marketing, English, Mailchimp, Graphic Design, Editing, Facebook
Qualification
Graduate
Experience Required
Minimum 5 year(s)