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Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Dynamic Pricing, Demand Forecasting, Revpar, Adr, Occupancy, Communication, Salesforce, Organizational Skills, Proactive Management
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or at least 3 years of relevant SaaS customer-facing experience, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas, Communication, Sales Partnership, Salesforce, Project Management, Empathy, Organizational Skills, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, with Spanish fluency being preferred.
Experience Required
Minimum 2 year(s)
Associate Website Designer at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Creativity, Ai Tools, Adobe Photoshop, Canva, Wix, Squarespace, Wordpress, Domain Management
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and problem-solving abilities are essential for success in this role.
Customer Support Coach at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and preferably customer service experience. Fluency in English and Spanish is required, with Portuguese as a plus.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Uruguay - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese as an additional advantage.
Experience Required
Minimum 2 year(s)
Partner Program Coordinator (Contract) - EU at Cloudbeds Germany
Reims, Grand Est, France - Full Time
Skills Needed
Program Execution, Partner Management, Data Tracking, Commission Management, Invoice Approval, Partner Payouts, Salesforce Dashboards, Stakeholder Reporting, Process Improvement, Cross Functional Collaboration, Analytical Rigor, English Fluency, Organizational Excellence, Magentrix, Spanish
Specialization
Candidates need 2–4 years of experience in partner programs, program coordination, or sales/marketing operations, with advanced hands-on experience in Salesforce being essential. Success requires a global mindset, strong analytical rigor for complex data sets, and native-level or professional fluency in English.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas Industry Experience, Communication, Project Management, Sales Partnership, Salesforce, Empathy, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, coupled with deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Adoption, Feedback Gathering
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Argentina - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Sales Director at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Sales Strategy, Revenue Generation, Client Presentations, Brand Ambassadorship, Field Feedback, Relationship Cultivation, Consultative Approach, Arr Growth, Pipeline Building, Salesforce Crm, Negotiation Skills, Communication Skills, Listening Skills, Pms Technology, Multilingual Capabilities, Hospitality Technology
Specialization
Candidates must have over five years of experience as a top-performing sales professional with a deep understanding of the mid-market hotel ecosystem and proven success selling to independent hotels. Essential requirements include expertise in hospitality technology, strong business acumen, exceptional negotiation skills, and the proven ability to build pipelines independently without BDR/SDR support.
Experience Required
Minimum 5 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Customer Inquiries, Sales Partnership, Client Relationship Building, Product Understanding, Training Material Development, Salesforce Recording, Communication, Organizational Skills, Empathy, Customer Focus, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, proactive management of multiple projects, and the ability to communicate product offerings clearly.
Experience Required
Minimum 2 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Relationship Building, Product Adoption, Sales Partnership, Salesforce, Communication, Organization, Empathy, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, the ability to manage multiple projects, and delivering exceptional, customer-focused communication.
Experience Required
Minimum 2 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Sri Lanka - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Excel, Google Sheets, Fluency In English
Specialization
Candidates should have previous experience in billing support or customer service, with strong attention to detail and problem-solving skills. Proficiency in Excel/Google Sheets and fluency in English are also required.
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Proficiency In Excel, Proficiency In Google Sheets, Fluent In English
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving skills. Proficiency in Excel and Google Sheets, as well as fluency in English, are also required.
Retail IT Rollout PM & Network Field Tech – MO at Excis Ltd Germany
Ciudad de México, , Mexico - Full Time
Skills Needed
Retail It Rollouts, Project Management, Network Installation, Meraki Hardware, Pos Deployment, Field Services, On Site Troubleshooting, Site Surveys, Stakeholder Management, Hardware Staging, Spanish, English, Project Coordination, Infrastructure Deployment, Wi Fi Configuration
Specialization
Candidates must have proven experience in retail IT rollouts, store openings, or field services, coupled with strong hands-on technical skills in network installation (Meraki preferred) and POS/retail hardware deployment. Essential requirements include solid project coordination experience, the ability to work independently while traveling extensively in Mexico, and strong communication skills in both Spanish and English.
Experience Required
Minimum 5 year(s)
IT Support Technician, Dallas, TX at Excis Ltd Germany
Dallas, Texas, United States - Full Time
Skills Needed
It Support, Desktop Support, Field Engineering, Windows Os, Hardware Troubleshooting, Basic Networking, Lenovo Hardware, Break/Fix Troubleshooting, Incident Response, Incident Management, Escalation Management, Change Management, Customer Focus, 24/7 Shift Work, Adaptability, Team Player
Specialization
Candidates must possess proven experience in IT support roles with strong technical knowledge of Windows OS (10/11), hardware troubleshooting, and basic networking skills. Essential requirements include the ability to work effectively under extreme pressure in a 24/7 operational environment and full availability for a rotating shift pattern, including nights and weekends.
Experience Required
Minimum 2 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service and possess strong analytical and problem-solving skills. Attention to detail and proficiency in Excel or Google Sheets are also important.
Associate Website Designer at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Adobe Photoshop, Canva, Ai Tools, Website Trends, Hospitality, Consultative Approach, Task Management, Video Calls, Email Communication
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and the ability to handle multiple tasks under pressure are essential.
Sales Manager at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Business Development, Outbound Sales, Cold Calling, Lead Generation, Relationship Building, Product Demonstration, Market Trend Assessment, Negotiation, Time Management, Organizational Skills, Technical Aptitude, Sales Strategy, Client Acquisition
Specialization
Candidates must possess a self-motivated, results-oriented mindset with proven expertise in outbound sales strategies, especially cold-calling, and experience selling technology solutions into the hospitality industry. Excellent communication and negotiation skills, along with a history of exceeding targets, are essential for this hunting role focused on new client acquisition.
Experience Required
Minimum 5 year(s)
Onsite Support Specialist L1 CO at Excis Ltd Germany
Bogota, Capital District, RAP (Especial) Central, Colombia - Full Time
Skills Needed
Advanced Troubleshooting, System Deployment, Security Management, User Support, Network Support, Documentation, Training, Escalation, Problem Solving, Communication, Cloud Computation, Scripting Languages, It Projects, Customer Service
Specialization
Candidates should have a bachelor's degree in a related field and prior experience in desktop support or a similar role. Up-to-date knowledge of computer systems and outstanding problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Dynamic Pricing, Demand Forecasting, RevPAR, ADR, Occupancy, Communication, Salesforce, Organizational Skills, Proactive Management

Industry

Hospitality

Description
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Location: Remote (Philippines) How You'll Make an Impact: Whistle is our messaging platform integrated within Cloudbeds that allows properties to communicate with their guests through various channels such as SMS, WhatsApp, Facebook Messenger, OTA’s and more. It enables automated messaging, guest surveys, and reputation management while providing tools for managing guest interactions effectively. Whistle is designed to enhance guest engagement and streamline communication. As a Whistle for Cloudbeds Onboarding Coach, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs. Our Customer Onboarding Team: As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers. If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board! What You Bring to the Team: Facilitate client onboarding, training, and ongoing support via video, phone, and email. Resolve customer inquiries and troubleshoot escalated issues across multiple channels. Partner with Sales to define success, demonstrate ROI, and drive retention. Build strong client relationships to encourage loyalty and promote product adoption. Develop a deep understanding of Cloudbeds’ products and customer needs. Contribute to training materials and stay updated on system changes. Record activities in Salesforce, gather feedback, and share insights for product improvements. What Sets You Up for Success: Bring over 3 years of 5-star hospitality experience in key roles (Front Desk or Revenue Manager) within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role. Demonstrate deep expertise in Revenue Management principles and technology (e.g., RMS, dynamic pricing, demand forecasting, RevPAR, ADR, Occupancy). Possess a proven ability to translate complex, AI-driven concepts (Revenue Intelligence) into clear, practical business terms for clients. Deliver exceptional communication with empathy and a relentless customer-focused approach. Communicate product offerings clearly and effectively synthesize customer feedback for internal product and engineering teams. Empower clients to become self-sufficient during onboarding and throughout their lifecycle. Manage multiple projects or accounts simultaneously, leveraging strong organizational and proactive management skills. Share customer insights and opportunities across departments (Sales, Product, Marketing) to drive internal alignment and strategic growth. Familiarity with CRM/Email Marketing platforms is a significant plus. Professional fluency in English is required. Professional fluency in Spanish is preferred. Bonus Skills to Stand Out (Optional): Project Management certification NOTE: PLEASE SUBMIT YOUR CV/RESUME IN ENGLISH What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! Best All-In-One Hotel Management System | HotelTechAwards (2025) Overall 10 Best Places to Work | HotelTechAwards (2025) Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo) Monthly Wellness Fridays - enjoy an extra long weekend every month Full Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 324-5112 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

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Responsibilities
The Onboarding Coach will facilitate client onboarding, training, and ongoing support for the Whistle messaging platform via video, phone, and email, while resolving customer inquiries and escalating issues. They will also partner with Sales to define success, demonstrate ROI, drive retention, and build strong client relationships to encourage loyalty and product adoption.
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Dynamic Pricing, Demand Forecasting, Revpar, Adr, Occupancy, Communication, Salesforce, Organizational Skills, Proactive Management
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or at least 3 years of relevant SaaS customer-facing experience, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas, Communication, Sales Partnership, Salesforce, Project Management, Empathy, Organizational Skills, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, with Spanish fluency being preferred.
Experience Required
Minimum 2 year(s)
Associate Website Designer at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Creativity, Ai Tools, Adobe Photoshop, Canva, Wix, Squarespace, Wordpress, Domain Management
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and problem-solving abilities are essential for success in this role.
Customer Support Coach at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and preferably customer service experience. Fluency in English and Spanish is required, with Portuguese as a plus.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Uruguay - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese as an additional advantage.
Experience Required
Minimum 2 year(s)
Partner Program Coordinator (Contract) - EU at Cloudbeds Germany
Reims, Grand Est, France - Full Time
Skills Needed
Program Execution, Partner Management, Data Tracking, Commission Management, Invoice Approval, Partner Payouts, Salesforce Dashboards, Stakeholder Reporting, Process Improvement, Cross Functional Collaboration, Analytical Rigor, English Fluency, Organizational Excellence, Magentrix, Spanish
Specialization
Candidates need 2–4 years of experience in partner programs, program coordination, or sales/marketing operations, with advanced hands-on experience in Salesforce being essential. Success requires a global mindset, strong analytical rigor for complex data sets, and native-level or professional fluency in English.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas Industry Experience, Communication, Project Management, Sales Partnership, Salesforce, Empathy, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, coupled with deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Adoption, Feedback Gathering
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Argentina - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Sales Director at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Sales Strategy, Revenue Generation, Client Presentations, Brand Ambassadorship, Field Feedback, Relationship Cultivation, Consultative Approach, Arr Growth, Pipeline Building, Salesforce Crm, Negotiation Skills, Communication Skills, Listening Skills, Pms Technology, Multilingual Capabilities, Hospitality Technology
Specialization
Candidates must have over five years of experience as a top-performing sales professional with a deep understanding of the mid-market hotel ecosystem and proven success selling to independent hotels. Essential requirements include expertise in hospitality technology, strong business acumen, exceptional negotiation skills, and the proven ability to build pipelines independently without BDR/SDR support.
Experience Required
Minimum 5 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Customer Inquiries, Sales Partnership, Client Relationship Building, Product Understanding, Training Material Development, Salesforce Recording, Communication, Organizational Skills, Empathy, Customer Focus, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, proactive management of multiple projects, and the ability to communicate product offerings clearly.
Experience Required
Minimum 2 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Relationship Building, Product Adoption, Sales Partnership, Salesforce, Communication, Organization, Empathy, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, the ability to manage multiple projects, and delivering exceptional, customer-focused communication.
Experience Required
Minimum 2 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Sri Lanka - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Excel, Google Sheets, Fluency In English
Specialization
Candidates should have previous experience in billing support or customer service, with strong attention to detail and problem-solving skills. Proficiency in Excel/Google Sheets and fluency in English are also required.
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Proficiency In Excel, Proficiency In Google Sheets, Fluent In English
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving skills. Proficiency in Excel and Google Sheets, as well as fluency in English, are also required.
Retail IT Rollout PM & Network Field Tech – MO at Excis Ltd Germany
Ciudad de México, , Mexico - Full Time
Skills Needed
Retail It Rollouts, Project Management, Network Installation, Meraki Hardware, Pos Deployment, Field Services, On Site Troubleshooting, Site Surveys, Stakeholder Management, Hardware Staging, Spanish, English, Project Coordination, Infrastructure Deployment, Wi Fi Configuration
Specialization
Candidates must have proven experience in retail IT rollouts, store openings, or field services, coupled with strong hands-on technical skills in network installation (Meraki preferred) and POS/retail hardware deployment. Essential requirements include solid project coordination experience, the ability to work independently while traveling extensively in Mexico, and strong communication skills in both Spanish and English.
Experience Required
Minimum 5 year(s)
IT Support Technician, Dallas, TX at Excis Ltd Germany
Dallas, Texas, United States - Full Time
Skills Needed
It Support, Desktop Support, Field Engineering, Windows Os, Hardware Troubleshooting, Basic Networking, Lenovo Hardware, Break/Fix Troubleshooting, Incident Response, Incident Management, Escalation Management, Change Management, Customer Focus, 24/7 Shift Work, Adaptability, Team Player
Specialization
Candidates must possess proven experience in IT support roles with strong technical knowledge of Windows OS (10/11), hardware troubleshooting, and basic networking skills. Essential requirements include the ability to work effectively under extreme pressure in a 24/7 operational environment and full availability for a rotating shift pattern, including nights and weekends.
Experience Required
Minimum 2 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service and possess strong analytical and problem-solving skills. Attention to detail and proficiency in Excel or Google Sheets are also important.
Associate Website Designer at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Adobe Photoshop, Canva, Ai Tools, Website Trends, Hospitality, Consultative Approach, Task Management, Video Calls, Email Communication
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and the ability to handle multiple tasks under pressure are essential.
Sales Manager at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Business Development, Outbound Sales, Cold Calling, Lead Generation, Relationship Building, Product Demonstration, Market Trend Assessment, Negotiation, Time Management, Organizational Skills, Technical Aptitude, Sales Strategy, Client Acquisition
Specialization
Candidates must possess a self-motivated, results-oriented mindset with proven expertise in outbound sales strategies, especially cold-calling, and experience selling technology solutions into the hospitality industry. Excellent communication and negotiation skills, along with a history of exceeding targets, are essential for this hunting role focused on new client acquisition.
Experience Required
Minimum 5 year(s)
Onsite Support Specialist L1 CO at Excis Ltd Germany
Bogota, Capital District, RAP (Especial) Central, Colombia - Full Time
Skills Needed
Advanced Troubleshooting, System Deployment, Security Management, User Support, Network Support, Documentation, Training, Escalation, Problem Solving, Communication, Cloud Computation, Scripting Languages, It Projects, Customer Service
Specialization
Candidates should have a bachelor's degree in a related field and prior experience in desktop support or a similar role. Up-to-date knowledge of computer systems and outstanding problem-solving skills are essential.
Experience Required
Minimum 2 year(s)