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Senior Fullstack Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Php, Javascript, Typescript, React, Vue, Docker, Microservices, Performance Optimization, Relational Databases, Security Best Practices, Test Automation, Mentoring, Cross Functional Collaboration, Code Reviews, Legacy Systems Refactoring, Ai Powered Solutions
Specialization
Candidates should have 5+ years of experience in PHP and JavaScript frameworks, with a strong focus on performance optimization and security. Experience with Docker, test automation, and mentoring team members is also required.
Experience Required
Minimum 5 year(s)
L2 Onsite Support Engineer at Excis Ltd Germany
Greater London, England, United Kingdom - Full Time
Skills Needed
Technical Support, Helpdesk Management, Windows Operating Systems, Linux, Customer Satisfaction, Problem Solving, Active Directory, Exchange, Office 365, Documentation, Incident Resolution, Software Installation, Network Issues, Data Privacy, Project Management, Technical Expertise
Specialization
Candidates should have a minimum of 5 years of experience in a technical IT position with a strong background in helpdesk and desktop management. Technical certifications are a plus, along with expertise in Windows OS and Linux.
Experience Required
Minimum 5 year(s)
Product Manager - Financial & Accounting Platform at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Product Management, Saas, Finance, Accounting, Payments, Critical Thinking, Analytical Skills, Ai, Collaboration, User Discovery, Documentation, Data Analysis, Integration, Communication, Problem Solving, Curiosity
Specialization
Candidates should have over 5 years of product management experience, particularly with SaaS products in finance or accounting. A solid understanding of accounting fundamentals and the ability to articulate complex concepts to cross-functional audiences is essential.
Experience Required
Minimum 5 year(s)
Product Manager - Financial & Accounting Platform at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Saas Products, Accounting, Finance, Payments, Critical Thinking, Analytical Skills, User Discovery, Data Analysis, Collaboration, Documentation, Ai Solutions, Communication, Curiosity, Hospitality Industry Knowledge, Compliance
Specialization
Candidates should have 5+ years of product management experience with SaaS products in finance or accounting, along with a solid understanding of accounting fundamentals. Strong analytical skills and the ability to communicate complex concepts are essential.
Experience Required
Minimum 5 year(s)
Customer Support Coach at Cloudbeds Germany
, , Costa Rica - Full Time
Skills Needed
Customer Support, Hospitality Experience, Communication Skills, Problem Solving Skills, Emotional Intelligence, Learning Agility, Computer Skills, Software Adoption, Client Relationship Management, Feedback Gathering, Training Material Creation, Troubleshooting, Empathy, Support Resources Updating, System Updates Knowledge
Specialization
Candidates should have at least 1 year of hospitality experience and excellent communication skills. A background in customer service and fluency in English are also important.
Experience Required
Minimum 2 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving abilities. Proficiency in Excel/Google Sheets and fluency in English are also required.
Associate Billing Specialist at Cloudbeds Germany
, , Sri Lanka - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Excel, Google Sheets, Fluency In English
Specialization
Candidates should have previous experience in billing support or customer service, with strong attention to detail and problem-solving skills. Proficiency in Excel/Google Sheets and fluency in English are also required.
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Proficiency In Excel, Proficiency In Google Sheets, Fluent In English
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving skills. Proficiency in Excel and Google Sheets, as well as fluency in English, are also required.
Associate Website Designer at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Adobe Photoshop, Canva, Ai Tools, Website Trends, Hospitality, Consultative Approach, Task Management, Video Calls, Email Communication
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and the ability to handle multiple tasks under pressure are essential.
Associate Billing Specialist at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service and possess strong analytical and problem-solving skills. Attention to detail and proficiency in Excel or Google Sheets are also important.
Retail IT Rollout PM & Network Field Tech – MO at Excis Ltd Germany
Ciudad de México, , Mexico - Full Time
Skills Needed
Retail It Rollouts, Project Management, Network Installation, Meraki Hardware, Pos Deployment, Field Services, On Site Troubleshooting, Site Surveys, Stakeholder Management, Hardware Staging, Spanish, English, Project Coordination, Infrastructure Deployment, Wi Fi Configuration
Specialization
Candidates must have proven experience in retail IT rollouts, store openings, or field services, coupled with strong hands-on technical skills in network installation (Meraki preferred) and POS/retail hardware deployment. Essential requirements include solid project coordination experience, the ability to work independently while traveling extensively in Mexico, and strong communication skills in both Spanish and English.
Experience Required
Minimum 5 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Customer Inquiries, Sales Partnership, Client Relationship Building, Product Understanding, Training Material Development, Salesforce Recording, Communication, Organizational Skills, Empathy, Customer Focus, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, proactive management of multiple projects, and the ability to communicate product offerings clearly.
Experience Required
Minimum 2 year(s)
Sales Director at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Sales Strategy, Revenue Generation, Client Presentations, Brand Ambassadorship, Field Feedback, Relationship Cultivation, Consultative Approach, Arr Growth, Pipeline Building, Salesforce Crm, Negotiation Skills, Communication Skills, Listening Skills, Pms Technology, Multilingual Capabilities, Hospitality Technology
Specialization
Candidates must have over five years of experience as a top-performing sales professional with a deep understanding of the mid-market hotel ecosystem and proven success selling to independent hotels. Essential requirements include expertise in hospitality technology, strong business acumen, exceptional negotiation skills, and the proven ability to build pipelines independently without BDR/SDR support.
Experience Required
Minimum 5 year(s)
Customer Support Coach at Cloudbeds Germany
, , Argentina - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Uruguay - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese as an additional advantage.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Adoption, Feedback Gathering
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Associate Website Designer at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Creativity, Ai Tools, Adobe Photoshop, Canva, Wix, Squarespace, Wordpress, Domain Management
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and problem-solving abilities are essential for success in this role.
Customer Support Coach at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and preferably customer service experience. Fluency in English and Spanish is required, with Portuguese as a plus.
Experience Required
Minimum 2 year(s)
Sales Manager at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Business Development, Outbound Sales, Cold Calling, Lead Generation, Relationship Building, Product Demonstration, Market Trend Assessment, Negotiation, Time Management, Organizational Skills, Technical Aptitude, Sales Strategy, Client Acquisition
Specialization
Candidates must possess a self-motivated, results-oriented mindset with proven expertise in outbound sales strategies, especially cold-calling, and experience selling technology solutions into the hospitality industry. Excellent communication and negotiation skills, along with a history of exceeding targets, are essential for this hunting role focused on new client acquisition.
Experience Required
Minimum 5 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Dynamic Pricing, Demand Forecasting, Revpar, Adr, Occupancy, Communication, Salesforce, Organizational Skills, Proactive Management
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or at least 3 years of relevant SaaS customer-facing experience, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
Senior Fullstack Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy -
Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

PHP, JavaScript, TypeScript, React, Vue, Docker, Microservices, Performance Optimization, Relational Databases, Security Best Practices, Test Automation, Mentoring, Cross-Functional Collaboration, Code Reviews, Legacy Systems Refactoring, AI-Powered Solutions

Industry

Hospitality

Description
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. How You'll Make an Impact: As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond. Our Distribution Team: We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here. What You Bring to the Team: Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base What Sets You Up for Success: 5+ years of PHP web application software engineering experience 5+ years of experience with JS frameworks, Vue.js and React are preferred Solid experience with modern JavaScript/TypeScript Strong hands-on experience with Docker and containerized development workflows Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies Strong understanding of security considerations, particularly for applications handling financial transactions and personal data Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development Proven track record of taking ownership of projects and delivering results independently Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team Bonus Skills to Stand Out: Experience designing and building microservices and/or micro-frontends Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony) Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD Experience working with event-driven architectures and messaging systems (e.g., Kafka) What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! Best All-In-One Hotel Management System | HotelTechAwards (2025) Overall 10 Best Places to Work | HotelTechAwards (2025) Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo) Monthly Wellness Fridays - enjoy an extra long weekend every month Full Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 324-5112 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

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Responsibilities
As a Senior Fullstack Engineer, you will develop and enhance products that connect Cloudbeds' ecosystem to major distribution channels. You will architect scalable solutions and contribute to the migration of core platform components into microservices.
Senior Fullstack Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Php, Javascript, Typescript, React, Vue, Docker, Microservices, Performance Optimization, Relational Databases, Security Best Practices, Test Automation, Mentoring, Cross Functional Collaboration, Code Reviews, Legacy Systems Refactoring, Ai Powered Solutions
Specialization
Candidates should have 5+ years of experience in PHP and JavaScript frameworks, with a strong focus on performance optimization and security. Experience with Docker, test automation, and mentoring team members is also required.
Experience Required
Minimum 5 year(s)
L2 Onsite Support Engineer at Excis Ltd Germany
Greater London, England, United Kingdom - Full Time
Skills Needed
Technical Support, Helpdesk Management, Windows Operating Systems, Linux, Customer Satisfaction, Problem Solving, Active Directory, Exchange, Office 365, Documentation, Incident Resolution, Software Installation, Network Issues, Data Privacy, Project Management, Technical Expertise
Specialization
Candidates should have a minimum of 5 years of experience in a technical IT position with a strong background in helpdesk and desktop management. Technical certifications are a plus, along with expertise in Windows OS and Linux.
Experience Required
Minimum 5 year(s)
Product Manager - Financial & Accounting Platform at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Product Management, Saas, Finance, Accounting, Payments, Critical Thinking, Analytical Skills, Ai, Collaboration, User Discovery, Documentation, Data Analysis, Integration, Communication, Problem Solving, Curiosity
Specialization
Candidates should have over 5 years of product management experience, particularly with SaaS products in finance or accounting. A solid understanding of accounting fundamentals and the ability to articulate complex concepts to cross-functional audiences is essential.
Experience Required
Minimum 5 year(s)
Product Manager - Financial & Accounting Platform at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Saas Products, Accounting, Finance, Payments, Critical Thinking, Analytical Skills, User Discovery, Data Analysis, Collaboration, Documentation, Ai Solutions, Communication, Curiosity, Hospitality Industry Knowledge, Compliance
Specialization
Candidates should have 5+ years of product management experience with SaaS products in finance or accounting, along with a solid understanding of accounting fundamentals. Strong analytical skills and the ability to communicate complex concepts are essential.
Experience Required
Minimum 5 year(s)
Customer Support Coach at Cloudbeds Germany
, , Costa Rica - Full Time
Skills Needed
Customer Support, Hospitality Experience, Communication Skills, Problem Solving Skills, Emotional Intelligence, Learning Agility, Computer Skills, Software Adoption, Client Relationship Management, Feedback Gathering, Training Material Creation, Troubleshooting, Empathy, Support Resources Updating, System Updates Knowledge
Specialization
Candidates should have at least 1 year of hospitality experience and excellent communication skills. A background in customer service and fluency in English are also important.
Experience Required
Minimum 2 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving abilities. Proficiency in Excel/Google Sheets and fluency in English are also required.
Associate Billing Specialist at Cloudbeds Germany
, , Sri Lanka - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Excel, Google Sheets, Fluency In English
Specialization
Candidates should have previous experience in billing support or customer service, with strong attention to detail and problem-solving skills. Proficiency in Excel/Google Sheets and fluency in English are also required.
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Time Management, Organizational Skills, Proficiency In Excel, Proficiency In Google Sheets, Fluent In English
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving skills. Proficiency in Excel and Google Sheets, as well as fluency in English, are also required.
Associate Website Designer at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Adobe Photoshop, Canva, Ai Tools, Website Trends, Hospitality, Consultative Approach, Task Management, Video Calls, Email Communication
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and the ability to handle multiple tasks under pressure are essential.
Associate Billing Specialist at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service and possess strong analytical and problem-solving skills. Attention to detail and proficiency in Excel or Google Sheets are also important.
Retail IT Rollout PM & Network Field Tech – MO at Excis Ltd Germany
Ciudad de México, , Mexico - Full Time
Skills Needed
Retail It Rollouts, Project Management, Network Installation, Meraki Hardware, Pos Deployment, Field Services, On Site Troubleshooting, Site Surveys, Stakeholder Management, Hardware Staging, Spanish, English, Project Coordination, Infrastructure Deployment, Wi Fi Configuration
Specialization
Candidates must have proven experience in retail IT rollouts, store openings, or field services, coupled with strong hands-on technical skills in network installation (Meraki preferred) and POS/retail hardware deployment. Essential requirements include solid project coordination experience, the ability to work independently while traveling extensively in Mexico, and strong communication skills in both Spanish and English.
Experience Required
Minimum 5 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Customer Inquiries, Sales Partnership, Client Relationship Building, Product Understanding, Training Material Development, Salesforce Recording, Communication, Organizational Skills, Empathy, Customer Focus, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, proactive management of multiple projects, and the ability to communicate product offerings clearly.
Experience Required
Minimum 2 year(s)
Sales Director at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Sales Strategy, Revenue Generation, Client Presentations, Brand Ambassadorship, Field Feedback, Relationship Cultivation, Consultative Approach, Arr Growth, Pipeline Building, Salesforce Crm, Negotiation Skills, Communication Skills, Listening Skills, Pms Technology, Multilingual Capabilities, Hospitality Technology
Specialization
Candidates must have over five years of experience as a top-performing sales professional with a deep understanding of the mid-market hotel ecosystem and proven success selling to independent hotels. Essential requirements include expertise in hospitality technology, strong business acumen, exceptional negotiation skills, and the proven ability to build pipelines independently without BDR/SDR support.
Experience Required
Minimum 5 year(s)
Customer Support Coach at Cloudbeds Germany
, , Argentina - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Uruguay - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese as an additional advantage.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Adoption, Feedback Gathering
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Associate Website Designer at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Creativity, Ai Tools, Adobe Photoshop, Canva, Wix, Squarespace, Wordpress, Domain Management
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and problem-solving abilities are essential for success in this role.
Customer Support Coach at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and preferably customer service experience. Fluency in English and Spanish is required, with Portuguese as a plus.
Experience Required
Minimum 2 year(s)
Sales Manager at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Business Development, Outbound Sales, Cold Calling, Lead Generation, Relationship Building, Product Demonstration, Market Trend Assessment, Negotiation, Time Management, Organizational Skills, Technical Aptitude, Sales Strategy, Client Acquisition
Specialization
Candidates must possess a self-motivated, results-oriented mindset with proven expertise in outbound sales strategies, especially cold-calling, and experience selling technology solutions into the hospitality industry. Excellent communication and negotiation skills, along with a history of exceeding targets, are essential for this hunting role focused on new client acquisition.
Experience Required
Minimum 5 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Dynamic Pricing, Demand Forecasting, Revpar, Adr, Occupancy, Communication, Salesforce, Organizational Skills, Proactive Management
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or at least 3 years of relevant SaaS customer-facing experience, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)