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Customer Support Coach at Cloudbeds Germany
, , Argentina - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Uruguay - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese as an additional advantage.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Adoption, Feedback Gathering
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Associate Website Designer at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Creativity, Ai Tools, Adobe Photoshop, Canva, Wix, Squarespace, Wordpress, Domain Management
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and problem-solving abilities are essential for success in this role.
Customer Support Coach at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and preferably customer service experience. Fluency in English and Spanish is required, with Portuguese as a plus.
Experience Required
Minimum 2 year(s)
Sales Manager at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Business Development, Outbound Sales, Cold Calling, Lead Generation, Relationship Building, Product Demonstration, Market Trend Assessment, Negotiation, Time Management, Organizational Skills, Technical Aptitude, Sales Strategy, Client Acquisition
Specialization
Candidates must possess a self-motivated, results-oriented mindset with proven expertise in outbound sales strategies, especially cold-calling, and experience selling technology solutions into the hospitality industry. Excellent communication and negotiation skills, along with a history of exceeding targets, are essential for this hunting role focused on new client acquisition.
Experience Required
Minimum 5 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Dynamic Pricing, Demand Forecasting, Revpar, Adr, Occupancy, Communication, Salesforce, Organizational Skills, Proactive Management
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or at least 3 years of relevant SaaS customer-facing experience, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Relationship Building, Product Adoption, Sales Partnership, Salesforce, Communication, Organization, Empathy, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, the ability to manage multiple projects, and delivering exceptional, customer-focused communication.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas, Communication, Sales Partnership, Salesforce, Project Management, Empathy, Organizational Skills, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, with Spanish fluency being preferred.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas Industry Experience, Communication, Project Management, Sales Partnership, Salesforce, Empathy, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, coupled with deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
IT Support Technician, Dallas, TX at Excis Ltd Germany
Dallas, Texas, United States - Full Time
Skills Needed
It Support, Desktop Support, Field Engineering, Windows Os, Hardware Troubleshooting, Basic Networking, Lenovo Hardware, Break/Fix Troubleshooting, Incident Response, Incident Management, Escalation Management, Change Management, Customer Focus, 24/7 Shift Work, Adaptability, Team Player
Specialization
Candidates must possess proven experience in IT support roles with strong technical knowledge of Windows OS (10/11), hardware troubleshooting, and basic networking skills. Essential requirements include the ability to work effectively under extreme pressure in a 24/7 operational environment and full availability for a rotating shift pattern, including nights and weekends.
Experience Required
Minimum 2 year(s)
Partner Program Coordinator (Contract) - EU at Cloudbeds Germany
Reims, Grand Est, France - Full Time
Skills Needed
Program Execution, Partner Management, Data Tracking, Commission Management, Invoice Approval, Partner Payouts, Salesforce Dashboards, Stakeholder Reporting, Process Improvement, Cross Functional Collaboration, Analytical Rigor, English Fluency, Organizational Excellence, Magentrix, Spanish
Specialization
Candidates need 2–4 years of experience in partner programs, program coordination, or sales/marketing operations, with advanced hands-on experience in Salesforce being essential. Success requires a global mindset, strong analytical rigor for complex data sets, and native-level or professional fluency in English.
Experience Required
Minimum 2 year(s)
Staff Data Engineer at Cloudbeds Germany
, , Portugal - Full Time
Skills Needed
Data Architecture, Etl/Elt Pipelines, Distributed Systems, Apache Hadoop, Spark, Flink, Data Lakes, Data Warehouses, Kafka, Confluent, Docker, Kubernetes, Python, Sql, Scala, Ci/Cd
Specialization
Candidates must possess deep knowledge of data architecture, ETL/ELT pipelines, and distributed systems, coupled with strong coding skills in Python, SQL, or Scala and a commitment to best practices like version control and testing. Essential attributes include a proactive problem-solving approach, ownership from concept to production, and the ability to collaborate cross-functionally and mentor junior team members.
Experience Required
Minimum 5 year(s)
Product Manager - Financial & Accounting Platform at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Saas Products, Accounting, Payments, Critical Thinking, Analytical Skills, Ai, Collaboration, User Discovery, Product Requirements, Data Analysis, Success Metrics, Engineering Collaboration, Documentation, Hospitality Knowledge, Compliance Knowledge
Specialization
Candidates should have over 5 years of product management experience, particularly with SaaS products in finance or accounting. A solid understanding of accounting fundamentals and the ability to articulate complex concepts to cross-functional audiences is essential.
Experience Required
Minimum 5 year(s)
Customer Support Coach at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management, Feedback Gathering, Training Material Creation
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Regional Director of Customer Success - Thailand at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Customer Success, Leadership, Hospitality, Account Management, Support, Onboarding, Communication, Crisis Management, Technical Guidance, Team Development, Cultural Understanding, Retention Strategies, Churn Reduction, Collaboration, Operational Concepts, Fluency In Thai, Fluency In English
Specialization
Candidates should have 8+ years of experience in hospitality or hospitality technology, including 3 years in leadership roles. Fluency in Thai and English, along with a deep understanding of Thailand’s hospitality landscape, is essential.
Experience Required
Minimum 10 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas Industry Experience, Communication, Sales Partnership, Salesforce, Project Management, Empathy, Customer Focus, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager, or at least 3 years in a relevant SaaS customer-facing role, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, with Spanish fluency preferred, alongside strong organizational skills to manage multiple projects.
Experience Required
Minimum 2 year(s)
Senior Fullstack Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Php, Javascript, Typescript, React, Vue, Docker, Microservices, Performance Optimization, Relational Databases, Security Best Practices, Test Automation, Mentoring, Cross Functional Collaboration, Code Reviews, Legacy Systems Refactoring, Ai Powered Solutions
Specialization
Candidates should have 5+ years of experience in PHP and JavaScript frameworks, with a strong focus on performance optimization and security. Experience with Docker, test automation, and mentoring team members is also required.
Experience Required
Minimum 5 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving abilities. Proficiency in Excel/Google Sheets and fluency in English are also required.
Engineering-Data Engineering - SRE-Associate-Software Engineering- Bengalur at Goldman Sachs
Bengaluru, karnataka, India - Full Time
Skills Needed
Reliability, Observability, Capacity Management, Devops, Sdlc, Python, Java, Snowflake, Aws, Grafana, Promql, Open Telemetry, Gitlab, Sql, Data Warehousing, Cloud Infrastructure
Specialization
Candidates must have a developer background with coding proficiency and a strong focus on Reliability, Observability, Capacity Management, DevOps, and SDLC principles. Essential qualifications include a Bachelor's or Master's degree in a computational field, 1-4+ years of relevant experience, and expertise in cloud infrastructure, SQL databases, and data warehousing concepts.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Argentina -
Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management

Industry

Hospitality

Description
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. How You'll Make an Impact: As a Customer Support Coach, you will be the voice of, and advocate for our customers, providing exceptional support By resolving questions and troubleshooting issues across multiple channels, you’ll ensure a seamless experience for our hotel partners. Your contributions will strengthen client relationships, promote software adoption, and shape the future of our platform by sharing valuable feedback. You'll also play a key role in creating training materials, updating support resources, and staying ahead of system updates, making a lasting impact on our customers and team. Our Customer Support Team: Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ourselves on our supportive, diverse, and collaborative culture, where continuous learning, growth, and innovation drive everything we do. Be part of a team that values connection, celebrates success, and always strives to exceed expectations! What you Bring to the Team: Assist and support our existing customers (hotel properties) daily in the use of our software Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers Troubleshoot and make outbound calls for escalated issues Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption. Gather customers' feedback and requirements for future releases of the software Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system's updates What Sets You Up for Success: 1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager or similar roles Previous experience in customer service or similar is a plus Native or Fluent in English and Spanish, Portuguese is a plus. Excellent communication skills and a positive attitude Excellent problem-solving skills and emotional intelligence Great levels of learning agility Compatible graduation course or more than 2 years of proven experience in the area Skill with computers and systems Excellent internet/wifi connection What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! Best All-In-One Hotel Management System | HotelTechAwards (2025) Overall 10 Best Places to Work | HotelTechAwards (2025) Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo) Monthly Wellness Fridays - enjoy an extra long weekend every month Full Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culutre of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 324-5112 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

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Responsibilities
As a Customer Support Coach, you will advocate for customers by providing exceptional support and resolving inquiries across multiple channels. You will also create training materials and gather customer feedback to enhance the platform.
Customer Support Coach at Cloudbeds Germany
, , Argentina - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Uruguay - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese as an additional advantage.
Experience Required
Minimum 2 year(s)
Customer Support Coach at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Adoption, Feedback Gathering
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Associate Website Designer at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Web Design, Customer Service, Problem Solving, Content Creation, Communication, Emotional Intelligence, Organization, Attention To Detail, Creativity, Ai Tools, Adobe Photoshop, Canva, Wix, Squarespace, Wordpress, Domain Management
Specialization
Candidates should have experience with website design platforms and customer service, along with strong communication skills. A passion for web design and problem-solving abilities are essential for success in this role.
Customer Support Coach at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management
Specialization
Candidates should have at least 1 year of hospitality experience and preferably customer service experience. Fluency in English and Spanish is required, with Portuguese as a plus.
Experience Required
Minimum 2 year(s)
Sales Manager at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Business Development, Outbound Sales, Cold Calling, Lead Generation, Relationship Building, Product Demonstration, Market Trend Assessment, Negotiation, Time Management, Organizational Skills, Technical Aptitude, Sales Strategy, Client Acquisition
Specialization
Candidates must possess a self-motivated, results-oriented mindset with proven expertise in outbound sales strategies, especially cold-calling, and experience selling technology solutions into the hospitality industry. Excellent communication and negotiation skills, along with a history of exceeding targets, are essential for this hunting role focused on new client acquisition.
Experience Required
Minimum 5 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Dynamic Pricing, Demand Forecasting, Revpar, Adr, Occupancy, Communication, Salesforce, Organizational Skills, Proactive Management
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or at least 3 years of relevant SaaS customer-facing experience, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
Onboarding Coach at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Client Onboarding, Training, Troubleshooting, Relationship Building, Product Adoption, Sales Partnership, Salesforce, Communication, Organization, Empathy, Hospitality Experience, Saas Industry Experience
Specialization
Candidates must bring over 3 years of 5-star hospitality experience in key roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role, along with fluency in English. Success requires strong organizational skills, the ability to manage multiple projects, and delivering exceptional, customer-focused communication.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Chile - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas, Communication, Sales Partnership, Salesforce, Project Management, Empathy, Organizational Skills, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, with Spanish fluency being preferred.
Experience Required
Minimum 2 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Colombia - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas Industry Experience, Communication, Project Management, Sales Partnership, Salesforce, Empathy, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in key roles or at least 3 years of relevant SaaS industry experience in a customer-facing role, coupled with deep expertise in Revenue Management principles and technology. Professional fluency in English is required, and professional fluency in Spanish is preferred.
Experience Required
Minimum 2 year(s)
IT Support Technician, Dallas, TX at Excis Ltd Germany
Dallas, Texas, United States - Full Time
Skills Needed
It Support, Desktop Support, Field Engineering, Windows Os, Hardware Troubleshooting, Basic Networking, Lenovo Hardware, Break/Fix Troubleshooting, Incident Response, Incident Management, Escalation Management, Change Management, Customer Focus, 24/7 Shift Work, Adaptability, Team Player
Specialization
Candidates must possess proven experience in IT support roles with strong technical knowledge of Windows OS (10/11), hardware troubleshooting, and basic networking skills. Essential requirements include the ability to work effectively under extreme pressure in a 24/7 operational environment and full availability for a rotating shift pattern, including nights and weekends.
Experience Required
Minimum 2 year(s)
Partner Program Coordinator (Contract) - EU at Cloudbeds Germany
Reims, Grand Est, France - Full Time
Skills Needed
Program Execution, Partner Management, Data Tracking, Commission Management, Invoice Approval, Partner Payouts, Salesforce Dashboards, Stakeholder Reporting, Process Improvement, Cross Functional Collaboration, Analytical Rigor, English Fluency, Organizational Excellence, Magentrix, Spanish
Specialization
Candidates need 2–4 years of experience in partner programs, program coordination, or sales/marketing operations, with advanced hands-on experience in Salesforce being essential. Success requires a global mindset, strong analytical rigor for complex data sets, and native-level or professional fluency in English.
Experience Required
Minimum 2 year(s)
Staff Data Engineer at Cloudbeds Germany
, , Portugal - Full Time
Skills Needed
Data Architecture, Etl/Elt Pipelines, Distributed Systems, Apache Hadoop, Spark, Flink, Data Lakes, Data Warehouses, Kafka, Confluent, Docker, Kubernetes, Python, Sql, Scala, Ci/Cd
Specialization
Candidates must possess deep knowledge of data architecture, ETL/ELT pipelines, and distributed systems, coupled with strong coding skills in Python, SQL, or Scala and a commitment to best practices like version control and testing. Essential attributes include a proactive problem-solving approach, ownership from concept to production, and the ability to collaborate cross-functionally and mentor junior team members.
Experience Required
Minimum 5 year(s)
Product Manager - Financial & Accounting Platform at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Saas Products, Accounting, Payments, Critical Thinking, Analytical Skills, Ai, Collaboration, User Discovery, Product Requirements, Data Analysis, Success Metrics, Engineering Collaboration, Documentation, Hospitality Knowledge, Compliance Knowledge
Specialization
Candidates should have over 5 years of product management experience, particularly with SaaS products in finance or accounting. A solid understanding of accounting fundamentals and the ability to articulate complex concepts to cross-functional audiences is essential.
Experience Required
Minimum 5 year(s)
Customer Support Coach at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Customer Support, Hospitality Experience, Problem Solving, Communication Skills, Emotional Intelligence, Learning Agility, Software Troubleshooting, Customer Relationship Management, Feedback Gathering, Training Material Creation
Specialization
Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese being an additional asset.
Experience Required
Minimum 2 year(s)
Regional Director of Customer Success - Thailand at Cloudbeds Germany
, , Thailand - Full Time
Skills Needed
Customer Success, Leadership, Hospitality, Account Management, Support, Onboarding, Communication, Crisis Management, Technical Guidance, Team Development, Cultural Understanding, Retention Strategies, Churn Reduction, Collaboration, Operational Concepts, Fluency In Thai, Fluency In English
Specialization
Candidates should have 8+ years of experience in hospitality or hospitality technology, including 3 years in leadership roles. Fluency in Thai and English, along with a deep understanding of Thailand’s hospitality landscape, is essential.
Experience Required
Minimum 10 year(s)
Onboarding Coach - Guest Experience at Cloudbeds Germany
, , Mexico - Full Time
Skills Needed
Client Onboarding, Training, Customer Support, Troubleshooting, Client Relationship Management, Product Adoption, Revenue Management, Saas Industry Experience, Communication, Sales Partnership, Salesforce, Project Management, Empathy, Customer Focus, English Fluency, Spanish Fluency
Specialization
Candidates need over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager, or at least 3 years in a relevant SaaS customer-facing role, demonstrating deep expertise in Revenue Management principles and technology. Professional fluency in English is required, with Spanish fluency preferred, alongside strong organizational skills to manage multiple projects.
Experience Required
Minimum 2 year(s)
Senior Fullstack Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Php, Javascript, Typescript, React, Vue, Docker, Microservices, Performance Optimization, Relational Databases, Security Best Practices, Test Automation, Mentoring, Cross Functional Collaboration, Code Reviews, Legacy Systems Refactoring, Ai Powered Solutions
Specialization
Candidates should have 5+ years of experience in PHP and JavaScript frameworks, with a strong focus on performance optimization and security. Experience with Docker, test automation, and mentoring team members is also required.
Experience Required
Minimum 5 year(s)
Associate Billing Specialist at Cloudbeds Germany
, , Philippines - Full Time
Skills Needed
Billing Support, Subscription Management, Customer Service, Attention To Detail, Problem Solving, Time Management, Organizational Skills, Analytical Skills, Communication Skills, Excel, Google Sheets, Continuous Improvement, Proactivity, Collaboration, Customer Experience, Process Improvement
Specialization
Candidates should have previous experience in billing support or customer service, with a strong attention to detail and problem-solving abilities. Proficiency in Excel/Google Sheets and fluency in English are also required.
Engineering-Data Engineering - SRE-Associate-Software Engineering- Bengalur at Goldman Sachs
Bengaluru, karnataka, India - Full Time
Skills Needed
Reliability, Observability, Capacity Management, Devops, Sdlc, Python, Java, Snowflake, Aws, Grafana, Promql, Open Telemetry, Gitlab, Sql, Data Warehousing, Cloud Infrastructure
Specialization
Candidates must have a developer background with coding proficiency and a strong focus on Reliability, Observability, Capacity Management, DevOps, and SDLC principles. Essential qualifications include a Bachelor's or Master's degree in a computational field, 1-4+ years of relevant experience, and expertise in cloud infrastructure, SQL databases, and data warehousing concepts.
Experience Required
Minimum 2 year(s)