OVERVIEW

The Senior Finance and Operations Officer plays a key role in supporting the financial health and operational effectiveness of the charity. Reporting to the Chief Operating Officer, this role is responsible for day-to-day financial management, compliance, and operational support, ensuring the smooth running of internal systems that underpin the organisation’s mission.
The postholder will be responsible for maintaining accurate financial records, processing income and expenditure, supporting monthly reconciliations, and contributing to the preparation of management accounts and annual audits. They will assist in developing budgets and forecasts, monitor financial performance against targets, and ensure that financial procedures are followed in line with charity sector regulations and internal controls.
In addition to finance, the Senior Officer will support operational areas including HR administration, procurement, IT coordination, IT support, office systems, and governance processes. They will work closely with teams across the organisation to ensure efficient and effective support services, contributing to a high-performing and well-governed charity. This role requires strong numeracy, attention to detail, and the ability to manage multiple priorities. The successful candidate will be a collaborative team player with a proactive approach, capable of working independently while providing high-quality support across functions. This role is split 40% finance and 20% operational, 20% HR and 20% IT support.

 Undertaking the book-keeping function (eg bank reconciliations, checking and setting up payment runs)
 Supporting the COO with financial and fundraising matters
 Be the organisational IT lead (eg provide hands-on support with computers, manage the relationship with the external IT support company)
 Responsible for maintaining and updating the charity’s CRM database to ensure accurate, secure, and accessible supporter and donor information for effective engagement
 Provide recruitment support to managers (eg monitor recruitment inbox, coordinate interviews)
 To play a key role in the Operations Team and assist with general enquiries where needed