ARE YOU A DETAIL ORIENTED CREDIT CONTROL ANALYST WITH EXCELLENT EXCEL AND NUMERACY SKILLS?

London Business School are thrilled to be recruiting for an organised and detail oriented Credit Control Analyst to join Finance on a permanent basis.
You will perform credit control activities for the School’s programmes and other invoicing activities, operating all Accounts Receivable activities. You will ensure that student invoicing for the School’s Open programmes remains in line with the nominal rolls for those courses. The postholder will effectively track and manage participant payments, aiming for a ‘100% paid’ prior to a programme start date.
You will regularly run outstanding payment reports to ensure outstanding debts are paid, minimising the open debt by clearing 100% of unpaid invoices before they attend the programme.

Main Responsibilities

• You will ensure the Admissions Team and Central Accounts Team are made aware of any cancellations so that refunds/transfers/cancellation fees can be processed in a timely manner.
• You will build good working relationships with participants to ensure that all required information is received.
• You will assist and issue invoices as requested by the Executive Education Admissions team and in line with the timelines established for each course.
• The postholder will perform periodic reconciliation of participant invoicing back to nominal roll lists for each course.

Who we are looking for

• Good excel skills (V-LOOKUPS, CONCATENATE).
• Good numeracy skills with the ability to accurately perform complex reconciliations, analyse financial data, and identify discrepancies.
• Good double-entry knowledge.
• Sales Ledger and Credit Control Experience.
• Experience in standard financial management processes.
• Experience of working in a customer facing environment.
• Good team working skills and the ability to work collaboratively.
• Excellent time management skills with the ability to organise and prioritise.
• Effective communication skills and the ability to address a variety of stakeholders.

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave/ up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

FOR THIS ROLE SPECIFICALLY, YOU WILL BE EXPECTED TO BE ON CAMPUS 2 DAYS PER WEEK.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Main Responsibilities

• You will ensure the Admissions Team and Central Accounts Team are made aware of any cancellations so that refunds/transfers/cancellation fees can be processed in a timely manner.
• You will build good working relationships with participants to ensure that all required information is received.
• You will assist and issue invoices as requested by the Executive Education Admissions team and in line with the timelines established for each course.
• The postholder will perform periodic reconciliation of participant invoicing back to nominal roll lists for each course