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Senior Growth Marketing Manager (Direct Mail & Digital - B2C) at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Direct Mail Strategy, Performance Marketing, Digital Marketing, Prescreen Programs, Data Analysis, Sql, Roi Measurement, Creative Development, Agency Management, Experimentation, Project Management, Budget Management, Customer Acquisition Cost, Conversion Rates, Lifetime Value, Targeting Strategies
Specialization
Candidates must have 7+ years in growth or performance marketing, including 3+ years managing large-scale prescreen direct mail programs (3M+ pieces/month), preferably in consumer lending or financial services. A strong requirement is the hands-on ability to write SQL queries for independent performance analysis and data-driven recommendations.
Experience Required
Minimum 5 year(s)
Inside Sales Representative at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Consultative Sales, Pipeline Management, Customer Service, Phone Sales, Closing, Lead Conversion, Underwriting Review, Compliance, G Suite, Crm, Salesforce, Communication, Problem Solving, Attention To Detail, Mortgage Loan Originator Licensing
Specialization
Candidates must have at least one year of phone sales experience in financial services or a related field, including closing experience, and must be able to manage a customer pipeline to drive deals to close. A key requirement is the ability to register as a Mortgage Loan Originator (MLO) within 60 days of hire, which involves background and credit checks.
Manager, Processing at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Team Leadership, Coaching, Performance Monitoring, Sla Management, Pipeline Management, Operational Execution, Curative Resolution, Title Review, Risk Management, Regulatory Compliance, Process Refinement, Cross Functional Partnership, Customer Engagement, Escalation Management, Title Curative Expertise, Lien Position Protection
Specialization
Candidates should possess at least 3 years of experience in mortgage processing, title curative work, or equivalent real estate operations, along with over 1 year of experience managing a processing or curative team. Strong knowledge of mortgage/title curative issues, proven team leadership abilities, and exceptional organizational skills for managing large pipelines are essential.
Experience Required
Minimum 2 year(s)
Software Engineer (L2) at Point Digital Finance Internal Job Board
, , United States - Full Time
Skills Needed
Software Engineering, Frontend Development, Full Stack Development, Typescript, Javascript, Html, Css, React, Api Integration, Responsive Design, Accessibility, User Experience, Testing Practices, Collaboration, Mentorship, Continuous Improvement
Specialization
Candidates should have a bachelor's degree in Computer Science or a related field, along with 2+ years of professional software engineering experience. Experience with modern frontend technologies and a strong understanding of user experience fundamentals is required.
Experience Required
Minimum 2 year(s)
Inside Sales at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Lead Conversion, Pipeline Management, Consultative Selling, Salesforce, Goal Setting, Performance Tracking, Collaboration, Empathy, Communication, Adaptability, Resilience, Problem Solving, G Suite Tools, Mortgage Loan Originator Licensing, Sales Coaching, Process Improvement
Specialization
Candidates must have at least one year of phone sales experience in financial services or a related field, including closing experience, and must be able to manage a customer pipeline effectively. A critical requirement is the ability to obtain and maintain a Mortgage Loan Originator (MLO) license within 60 days of starting.
Title Processor at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Title Review, Document Verification, Home Equity Investments (Heis), Title Curative, Lien Position Management, Title Reports, Payoffs, Entity Documents Review, Trust Documents Review, Divorce Decrees Review, Sla Management, Communication, Insurance Evidence, Fee Review, Ownership Verification, Goal Achievement
Specialization
Candidates should possess at least two years of U.S. mortgage processing or title curative experience, including knowledge of various title issues like tax liens and probate. Essential requirements include proficiency with office software, strong computer skills in a paperless environment, excellent communication abilities, and being self-motivated and highly organized for remote work.
Experience Required
Minimum 2 year(s)
Post Closing Document Specialist - Contract at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Document Review, Document Preparation, Recording, Internal Controls, Reporting, Issue Resolution, Vendor Monitoring, Servicing Support, Liaising, Customer Service, Attention To Detail, Organization, Prioritization, Collaboration, Communication
Specialization
A high school diploma or equivalent is required, along with at least one year of document handling or processing experience, preferably in real estate, mortgage, or banking. Familiarity with real estate documents and the recording process is a plus, and strong attention to detail and organizational skills are essential.
Manager, Servicing Operations at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Servicing Operations, Home Equity Investment (Hei), Customer Service, Payoff Administration, Escalation Management, Sub Servicer Oversight, Call Monitoring, Quality Assurance, Offshore Team Management, Default Portfolio Support, Standard Operating Procedures (Sops), Salesforce Administration, Performance Metrics, Reporting, Cross Functional Partnership, Operational Improvement
Specialization
Candidates must possess over 5 years of experience in mortgage, fintech, or HEI servicing operations, including strong knowledge of payoff administration and performance reporting. A minimum of 2 years of experience managing customer service or servicing teams, including offshore or third-party relationships, and proficiency with CRM systems like Salesforce are required.
Experience Required
Minimum 5 year(s)
Single Family Underwriter at District of Columbia Housing Finance Agency
Washington, District of Columbia, United States - Full Time
Skills Needed
Mortgage Underwriting, Loan Analysis, Fha, Va, Freddie Mac, Fannie Mae, Data Validation, Income Calculation, Debt To Income, Loan To Values, Credit Report Review, Collateral Review, Appraisal Review, Loan Reservation System, Microsoft Office Suite, Excel
Specialization
Candidates must possess a Bachelor's Degree in business or finance, or equivalent experience, along with 3 to 5 years of experience underwriting FHA, VA, Freddie Mac, and Fannie Mae loan products. Essential qualifications include the ability to analyze complex financial statements, strong organizational skills, attention to detail, and excellent written and verbal communication abilities.
Experience Required
Minimum 2 year(s)
Sr Manager, Customer Experience at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
People Leadership, Operations Management, Customer Experience, Contact Center Operations, Inbound Communications, Outbound Communications, Administrative Support, Sales Enablement, Service Quality, Sla Adherence, Csat Management, Bpo Transition, Hiring, Onboarding, Data Analysis, Cross Functional Collaboration
Specialization
Candidates must have over 8 years of progressive leadership experience in customer support or contact center operations, including at least 2 years managing managers or team leads, preferably leading large, high-volume teams in Manila. A strong, data-driven operational background is required, along with excellent English communication skills and experience supporting sales motions.
Experience Required
Minimum 10 year(s)
Licensing Associate at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Regulatory Support, Licensing Filings, Nmls, Mortgage Licensing, Compliance, Record Maintenance, Renewal Coordination, Continuing Education Tracking, Data Management, Reporting, Cross Functional Collaboration, Attention To Detail, Organizational Skills, Excel/Sheets Proficiency, Compliance Tracking Tools
Specialization
Candidates must have at least one year of experience in regulatory support within financial services or fintech, along with an understanding of multi-state mortgage or consumer lending regulations. Essential qualities include high attention to detail, strong organizational skills, the ability to manage multiple deadlines in a fast-paced environment, and proficiency with NMLS and related tracking tools.
Account Coordinator Team Lead at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Coaching, Mentoring, Training, Customer Service, Performance Monitoring, Feedback, Skill Development, Communication, Problem Solving, Empathy, Organization, Detail Oriented, Google Workspace, Crm Platforms, Salesforce, Process Improvement
Specialization
Candidates must possess at least two years of experience in a customer-facing support role and over one year in coaching or mentoring team members, demonstrating proven leadership and accountability. Essential qualifications include excellent communication and problem-solving skills, proficiency in Google Workspace and CRM platforms like Salesforce, and a commitment to continuous customer service improvement.
Experience Required
Minimum 2 year(s)
Vice President, Legal at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Legal Function Leadership, Team Building, Process Improvement, Client Service, Product Counseling, Regulatory Counseling, Government Affairs, Consumer Finance, Mortgage Law, Employment Law, Commercial Contracting, Data Protection, Corporate Governance, Securities Law, Capital Markets, Litigation Management
Specialization
Candidates must have 10+ years of legal experience, including substantial in-house time at high-growth, VC-backed companies, with demonstrated success in scaling legal teams. A strong familiarity with consumer finance and residential mortgage products, coupled with excellent operational instincts and judgment, is essential.
Experience Required
Minimum 10 year(s)
Growth Lead/Staff Product Manager (B2C) at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Product Strategy, Product Roadmap, Product Execution, Product Delivery, Customer Insight, Experimentation, A/B Testing, User Research, Data Analysis, Sql, Stakeholder Alignment, Ux, Wireframing, Product Requirements, Growth Strategy, Product Management
Specialization
Candidates must have 5+ years in product management, consulting, or business operations, with at least 2 years focused on growth and required B2C experience, preferably in a smaller company. Essential skills include A/B testing, product analytics, strong data analysis (SQL preferred), exceptional business operations skills, and the ability to think deeply about intuitive user experience.
Experience Required
Minimum 5 year(s)
Sr. DevOps Engineer at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Aws, Ci/Cd Pipelines, Iac, Terraform, Aws Cdk, Cloudformation, Docker, Cloud Native Buildpacks, Ecs, Eks, Ec2, Lambda, S3, Rds, Redis, Iam
Specialization
Candidates must have 5+ years of experience in Platform Engineering, DevOps, or Cloud Engineering, holding a Bachelor's or Master's degree in a related technical field. Required technical skills include strong shell scripting, proficiency in at least one programming language, experience with IaC tools like Terraform, containerization using Docker, solid AWS service knowledge, and experience with observability platforms and GitHub Actions.
Experience Required
Minimum 5 year(s)
Sr Product Marketing Manager at Point Digital Finance Internal Job Board
, , United States - Full Time
Skills Needed
Product Marketing, Customer Research, Segmentation, Go To Market Plans, Content Strategy, Communication, Cross Functional Alignment, Analytical Skills, Strategic Thinking, Writing, Problem Solving, Team Collaboration, Customer Understanding, Execution, Leadership, Trust Building
Specialization
Candidates should have over 6 years of product marketing experience, preferably in regulated categories like fintech. Strong skills in customer research, messaging, and cross-functional collaboration are essential.
Experience Required
Minimum 5 year(s)
Lending Specialist (Telesales) at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Telesales, Lead Nurturing, Pipeline Management, Consultative Sales, Customer Support, Compliance, Sales Training, Goal Driven, Detail Oriented, Communication Skills, Customer Focus, Financial Acumen, Crm Experience, G Suite, Adaptability, Mlo License
Specialization
Candidates must possess an active Mortgage Loan Originator (MLO) license and have at least three years of phone-based sales experience involving high call volume and closing prospects. Essential attributes include strong communication skills, pipeline management ability, a customer focus, and self-starting motivation.
Experience Required
Minimum 2 year(s)
Inside Sales Manager (B2C) at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Sales Management, Performance Management, Coaching, Mentoring, Data Analysis, Operational Improvements, Conflict Resolution, Team Leadership, Sales Training, Hiring, Onboarding, Cross Functional Collaboration, Customer Experience, Real Estate Knowledge, Mortgage Industry Knowledge, Heloc Knowledge
Specialization
Candidates should have a bachelor's degree or equivalent experience and 5-7 years of sales management experience, particularly with telephonic sales teams. Experience in the Real Estate, Mortgage, or HELOC industries is preferred, along with strong decision-making and organizational skills.
Experience Required
Minimum 5 year(s)
Senior Product Marketing Manager at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Product Marketing, Customer Insights, Segmentation Development, Narrative Development, Go To Market Planning, Product Launches, Cross Functional Alignment, Content Strategy, Seo/Aeo, Kpi Definition, Customer Research, Messaging, Thought Leadership, Strategic Depth, Hands On Execution, Systems Thinking
Specialization
Candidates must have over 6 years of product marketing experience, ideally in a regulated or high-consideration category like Fintech, with deep expertise in customer research and translating insights into clear positioning. The ideal person is a strong writer, a proven operator leading GTM efforts, and possesses high ownership and a bias toward action in high-growth settings.
Experience Required
Minimum 5 year(s)
Software Engineer at Point Digital Finance Internal Job Board
Mexico, chihuahua, Mexico - Full Time
Skills Needed
Typescript, Python, Ruby, Web, Chat, Email, Api, React, Javascript, Html, Css, Testing, Documentation, Monitoring, Responsive Design, Accessibility
Specialization
Candidates need a Bachelor's degree in Computer Science, Engineering, or equivalent experience, along with at least 2 years of professional software engineering experience focused on frontend or full-stack development. Essential technical requirements include experience with modern frontend technologies like TypeScript and React, strong understanding of UX fundamentals, and familiarity with API consumption and testing practices.
Experience Required
Minimum 2 year(s)
Senior Growth Marketing Manager (Direct Mail & Digital - B2C) at Point Digital Finance Internal Job Board
Palo Alto, California, United States -
Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Direct Mail Strategy, Performance Marketing, Digital Marketing, Prescreen Programs, Data Analysis, SQL, ROI Measurement, Creative Development, Agency Management, Experimentation, Project Management, Budget Management, Customer Acquisition Cost, Conversion Rates, Lifetime Value, Targeting Strategies

Industry

Real Estate

Description
Local or 100% Remote About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role Point is seeking a Senior Manager to lead and scale our direct-to-consumer direct mail (DM) prescreen program, our largest an impactful acquisition channel. You’ll manage a significant portion of marketing spend, develop advanced targeting strategies, oversee creative production and agency partners, and use data-driven insights to drive measurable results. This role requires close collaboration across teams in a fast-paced, performance-focused environment. Experience in consumer lending or financial services is strongly preferred. You’ll work with the Head of Growth Marketing to design and refine strategies that accelerate customer acquisition and optimize the broader multi-channel marketing portfolio. Your responsibilities Direct Mail Strategy & Execution: Own and scale Point’s highest volume marketing channel: direct to consumer direct mail prescreen program. Explore and test opportunities such as Triggers, 3rd party list buys, ITAs, etc., to scale volume efficiently. Performance Analytics: Independently analyze campaign performance across direct mail and digital channels to uncover insights, measure ROI, and recommend optimizations. Partner with Marketing Analytics and Data Science to validate prescreen criteria, audience scoring models, and forecasting. Analyze and optimize campaign performance to improve key performance indicators (KPIs) such as customer acquisition cost (CAC), conversion rates, and lifetime value (LTV). Creative Development & Testing: Author creative briefs and lead cross-functional collaboration to develop, iterate, and test new creative concepts across mail and digital channels. Partner with Creative/Content teams and external agencies to ensure messaging accuracy, compliance, and brand consistency. Cross-Functional Collaboration & Agency Management: Coordinate with Data Science, Creative/Content, and Marketing Analytics teams to ensure alignment across targeting, creative, and performance measurement. Manage relationships with multiple agencies and vendor partners, ensuring they deliver high-quality, timely, and performance-oriented work. Experimentation: Run experiments on new creative, targeting strategies, and optimization of the mail decision to meet business growth goals while managing risk. Project & Budget Management: Oversee complex, multi-workstream projects with strong attention to detail and clear communication across stakeholders. Manage budgets related to direct mail and cross-channel acquisition, ensuring efficient allocation and high ROI. About you 7+ years of experience in growth or performance marketing. 3+ years managing prescreen direct mail programs at scale (3M+ mail pieces/month), ideally within consumer lending or financial services, required. Hands-on ability to write SQL queries and conduct independent performance analysis to make data-driven recommendations. Experience authoring creative briefs and managing creative development, testing, and production workflows. Proven ability to partner effectively across technical and creative teams. Skilled at orchestrating multi-channel acquisition strategies, including direct mail, digital, email, and retargeting. Strong project management and communication skills with exceptional attention to detail. Bachelor’s degree required; advanced degree a plus. Our benefits Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): Tier 1 | San Francisco Bay Area, New York, and Seattle | $157,000 - $172,000 Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $142,000 - $156,000 Tier 3 | All other US metro areas | $125,000 - $138,000 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. California Consumer Privacy Act Notice

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Responsibilities
The Senior Manager will own and scale the direct-to-consumer direct mail prescreen program, exploring opportunities like Triggers and 3rd party list buys to efficiently scale volume. Responsibilities also include independently analyzing campaign performance across direct mail and digital channels to uncover insights, measure ROI, and recommend optimizations.
Senior Growth Marketing Manager (Direct Mail & Digital - B2C) at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Direct Mail Strategy, Performance Marketing, Digital Marketing, Prescreen Programs, Data Analysis, Sql, Roi Measurement, Creative Development, Agency Management, Experimentation, Project Management, Budget Management, Customer Acquisition Cost, Conversion Rates, Lifetime Value, Targeting Strategies
Specialization
Candidates must have 7+ years in growth or performance marketing, including 3+ years managing large-scale prescreen direct mail programs (3M+ pieces/month), preferably in consumer lending or financial services. A strong requirement is the hands-on ability to write SQL queries for independent performance analysis and data-driven recommendations.
Experience Required
Minimum 5 year(s)
Inside Sales Representative at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Consultative Sales, Pipeline Management, Customer Service, Phone Sales, Closing, Lead Conversion, Underwriting Review, Compliance, G Suite, Crm, Salesforce, Communication, Problem Solving, Attention To Detail, Mortgage Loan Originator Licensing
Specialization
Candidates must have at least one year of phone sales experience in financial services or a related field, including closing experience, and must be able to manage a customer pipeline to drive deals to close. A key requirement is the ability to register as a Mortgage Loan Originator (MLO) within 60 days of hire, which involves background and credit checks.
Manager, Processing at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Team Leadership, Coaching, Performance Monitoring, Sla Management, Pipeline Management, Operational Execution, Curative Resolution, Title Review, Risk Management, Regulatory Compliance, Process Refinement, Cross Functional Partnership, Customer Engagement, Escalation Management, Title Curative Expertise, Lien Position Protection
Specialization
Candidates should possess at least 3 years of experience in mortgage processing, title curative work, or equivalent real estate operations, along with over 1 year of experience managing a processing or curative team. Strong knowledge of mortgage/title curative issues, proven team leadership abilities, and exceptional organizational skills for managing large pipelines are essential.
Experience Required
Minimum 2 year(s)
Software Engineer (L2) at Point Digital Finance Internal Job Board
, , United States - Full Time
Skills Needed
Software Engineering, Frontend Development, Full Stack Development, Typescript, Javascript, Html, Css, React, Api Integration, Responsive Design, Accessibility, User Experience, Testing Practices, Collaboration, Mentorship, Continuous Improvement
Specialization
Candidates should have a bachelor's degree in Computer Science or a related field, along with 2+ years of professional software engineering experience. Experience with modern frontend technologies and a strong understanding of user experience fundamentals is required.
Experience Required
Minimum 2 year(s)
Inside Sales at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Lead Conversion, Pipeline Management, Consultative Selling, Salesforce, Goal Setting, Performance Tracking, Collaboration, Empathy, Communication, Adaptability, Resilience, Problem Solving, G Suite Tools, Mortgage Loan Originator Licensing, Sales Coaching, Process Improvement
Specialization
Candidates must have at least one year of phone sales experience in financial services or a related field, including closing experience, and must be able to manage a customer pipeline effectively. A critical requirement is the ability to obtain and maintain a Mortgage Loan Originator (MLO) license within 60 days of starting.
Title Processor at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Title Review, Document Verification, Home Equity Investments (Heis), Title Curative, Lien Position Management, Title Reports, Payoffs, Entity Documents Review, Trust Documents Review, Divorce Decrees Review, Sla Management, Communication, Insurance Evidence, Fee Review, Ownership Verification, Goal Achievement
Specialization
Candidates should possess at least two years of U.S. mortgage processing or title curative experience, including knowledge of various title issues like tax liens and probate. Essential requirements include proficiency with office software, strong computer skills in a paperless environment, excellent communication abilities, and being self-motivated and highly organized for remote work.
Experience Required
Minimum 2 year(s)
Post Closing Document Specialist - Contract at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Document Review, Document Preparation, Recording, Internal Controls, Reporting, Issue Resolution, Vendor Monitoring, Servicing Support, Liaising, Customer Service, Attention To Detail, Organization, Prioritization, Collaboration, Communication
Specialization
A high school diploma or equivalent is required, along with at least one year of document handling or processing experience, preferably in real estate, mortgage, or banking. Familiarity with real estate documents and the recording process is a plus, and strong attention to detail and organizational skills are essential.
Manager, Servicing Operations at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Servicing Operations, Home Equity Investment (Hei), Customer Service, Payoff Administration, Escalation Management, Sub Servicer Oversight, Call Monitoring, Quality Assurance, Offshore Team Management, Default Portfolio Support, Standard Operating Procedures (Sops), Salesforce Administration, Performance Metrics, Reporting, Cross Functional Partnership, Operational Improvement
Specialization
Candidates must possess over 5 years of experience in mortgage, fintech, or HEI servicing operations, including strong knowledge of payoff administration and performance reporting. A minimum of 2 years of experience managing customer service or servicing teams, including offshore or third-party relationships, and proficiency with CRM systems like Salesforce are required.
Experience Required
Minimum 5 year(s)
Single Family Underwriter at District of Columbia Housing Finance Agency
Washington, District of Columbia, United States - Full Time
Skills Needed
Mortgage Underwriting, Loan Analysis, Fha, Va, Freddie Mac, Fannie Mae, Data Validation, Income Calculation, Debt To Income, Loan To Values, Credit Report Review, Collateral Review, Appraisal Review, Loan Reservation System, Microsoft Office Suite, Excel
Specialization
Candidates must possess a Bachelor's Degree in business or finance, or equivalent experience, along with 3 to 5 years of experience underwriting FHA, VA, Freddie Mac, and Fannie Mae loan products. Essential qualifications include the ability to analyze complex financial statements, strong organizational skills, attention to detail, and excellent written and verbal communication abilities.
Experience Required
Minimum 2 year(s)
Sr Manager, Customer Experience at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
People Leadership, Operations Management, Customer Experience, Contact Center Operations, Inbound Communications, Outbound Communications, Administrative Support, Sales Enablement, Service Quality, Sla Adherence, Csat Management, Bpo Transition, Hiring, Onboarding, Data Analysis, Cross Functional Collaboration
Specialization
Candidates must have over 8 years of progressive leadership experience in customer support or contact center operations, including at least 2 years managing managers or team leads, preferably leading large, high-volume teams in Manila. A strong, data-driven operational background is required, along with excellent English communication skills and experience supporting sales motions.
Experience Required
Minimum 10 year(s)
Licensing Associate at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Regulatory Support, Licensing Filings, Nmls, Mortgage Licensing, Compliance, Record Maintenance, Renewal Coordination, Continuing Education Tracking, Data Management, Reporting, Cross Functional Collaboration, Attention To Detail, Organizational Skills, Excel/Sheets Proficiency, Compliance Tracking Tools
Specialization
Candidates must have at least one year of experience in regulatory support within financial services or fintech, along with an understanding of multi-state mortgage or consumer lending regulations. Essential qualities include high attention to detail, strong organizational skills, the ability to manage multiple deadlines in a fast-paced environment, and proficiency with NMLS and related tracking tools.
Account Coordinator Team Lead at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Coaching, Mentoring, Training, Customer Service, Performance Monitoring, Feedback, Skill Development, Communication, Problem Solving, Empathy, Organization, Detail Oriented, Google Workspace, Crm Platforms, Salesforce, Process Improvement
Specialization
Candidates must possess at least two years of experience in a customer-facing support role and over one year in coaching or mentoring team members, demonstrating proven leadership and accountability. Essential qualifications include excellent communication and problem-solving skills, proficiency in Google Workspace and CRM platforms like Salesforce, and a commitment to continuous customer service improvement.
Experience Required
Minimum 2 year(s)
Vice President, Legal at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Legal Function Leadership, Team Building, Process Improvement, Client Service, Product Counseling, Regulatory Counseling, Government Affairs, Consumer Finance, Mortgage Law, Employment Law, Commercial Contracting, Data Protection, Corporate Governance, Securities Law, Capital Markets, Litigation Management
Specialization
Candidates must have 10+ years of legal experience, including substantial in-house time at high-growth, VC-backed companies, with demonstrated success in scaling legal teams. A strong familiarity with consumer finance and residential mortgage products, coupled with excellent operational instincts and judgment, is essential.
Experience Required
Minimum 10 year(s)
Growth Lead/Staff Product Manager (B2C) at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Product Strategy, Product Roadmap, Product Execution, Product Delivery, Customer Insight, Experimentation, A/B Testing, User Research, Data Analysis, Sql, Stakeholder Alignment, Ux, Wireframing, Product Requirements, Growth Strategy, Product Management
Specialization
Candidates must have 5+ years in product management, consulting, or business operations, with at least 2 years focused on growth and required B2C experience, preferably in a smaller company. Essential skills include A/B testing, product analytics, strong data analysis (SQL preferred), exceptional business operations skills, and the ability to think deeply about intuitive user experience.
Experience Required
Minimum 5 year(s)
Sr. DevOps Engineer at Point Digital Finance Internal Job Board
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Aws, Ci/Cd Pipelines, Iac, Terraform, Aws Cdk, Cloudformation, Docker, Cloud Native Buildpacks, Ecs, Eks, Ec2, Lambda, S3, Rds, Redis, Iam
Specialization
Candidates must have 5+ years of experience in Platform Engineering, DevOps, or Cloud Engineering, holding a Bachelor's or Master's degree in a related technical field. Required technical skills include strong shell scripting, proficiency in at least one programming language, experience with IaC tools like Terraform, containerization using Docker, solid AWS service knowledge, and experience with observability platforms and GitHub Actions.
Experience Required
Minimum 5 year(s)
Sr Product Marketing Manager at Point Digital Finance Internal Job Board
, , United States - Full Time
Skills Needed
Product Marketing, Customer Research, Segmentation, Go To Market Plans, Content Strategy, Communication, Cross Functional Alignment, Analytical Skills, Strategic Thinking, Writing, Problem Solving, Team Collaboration, Customer Understanding, Execution, Leadership, Trust Building
Specialization
Candidates should have over 6 years of product marketing experience, preferably in regulated categories like fintech. Strong skills in customer research, messaging, and cross-functional collaboration are essential.
Experience Required
Minimum 5 year(s)
Lending Specialist (Telesales) at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Telesales, Lead Nurturing, Pipeline Management, Consultative Sales, Customer Support, Compliance, Sales Training, Goal Driven, Detail Oriented, Communication Skills, Customer Focus, Financial Acumen, Crm Experience, G Suite, Adaptability, Mlo License
Specialization
Candidates must possess an active Mortgage Loan Originator (MLO) license and have at least three years of phone-based sales experience involving high call volume and closing prospects. Essential attributes include strong communication skills, pipeline management ability, a customer focus, and self-starting motivation.
Experience Required
Minimum 2 year(s)
Inside Sales Manager (B2C) at Point Digital Finance Internal Job Board
Las Vegas, Nevada, United States - Full Time
Skills Needed
Sales Management, Performance Management, Coaching, Mentoring, Data Analysis, Operational Improvements, Conflict Resolution, Team Leadership, Sales Training, Hiring, Onboarding, Cross Functional Collaboration, Customer Experience, Real Estate Knowledge, Mortgage Industry Knowledge, Heloc Knowledge
Specialization
Candidates should have a bachelor's degree or equivalent experience and 5-7 years of sales management experience, particularly with telephonic sales teams. Experience in the Real Estate, Mortgage, or HELOC industries is preferred, along with strong decision-making and organizational skills.
Experience Required
Minimum 5 year(s)
Senior Product Marketing Manager at Point Digital Finance Internal Job Board
Palo Alto, California, United States - Full Time
Skills Needed
Product Marketing, Customer Insights, Segmentation Development, Narrative Development, Go To Market Planning, Product Launches, Cross Functional Alignment, Content Strategy, Seo/Aeo, Kpi Definition, Customer Research, Messaging, Thought Leadership, Strategic Depth, Hands On Execution, Systems Thinking
Specialization
Candidates must have over 6 years of product marketing experience, ideally in a regulated or high-consideration category like Fintech, with deep expertise in customer research and translating insights into clear positioning. The ideal person is a strong writer, a proven operator leading GTM efforts, and possesses high ownership and a bias toward action in high-growth settings.
Experience Required
Minimum 5 year(s)
Software Engineer at Point Digital Finance Internal Job Board
Mexico, chihuahua, Mexico - Full Time
Skills Needed
Typescript, Python, Ruby, Web, Chat, Email, Api, React, Javascript, Html, Css, Testing, Documentation, Monitoring, Responsive Design, Accessibility
Specialization
Candidates need a Bachelor's degree in Computer Science, Engineering, or equivalent experience, along with at least 2 years of professional software engineering experience focused on frontend or full-stack development. Essential technical requirements include experience with modern frontend technologies like TypeScript and React, strong understanding of UX fundamentals, and familiarity with API consumption and testing practices.
Experience Required
Minimum 2 year(s)