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Client Service Specialist at Wintrust Financial Corporation
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Organization, Prioritization, Self Motivation, Proactivity, Team Player, Abstract Reasoning, Adaptability, Outlook, Excel, Ms Word, Phone Support, Email Support
Specialization
Candidates must be highly articulate with excellent verbal and written communication skills, possessing strong organizational and prioritization abilities. A college or university degree is required, along with 3-5 years of customer service experience, ideally in the Insurance/Financial Services industry.
Experience Required
Minimum 2 year(s)
Operations Coordinator at Foresters Financial Services Inc
Toronto, ON, Canada - Full Time
Skills Needed
Accessibility, Conflict, Customer Service, Communication Skills, Decision Making, Computer Skills, Secondary Education
Specialization
A customer service and operations or program delivery role
Qualification
Diploma
Benefits Specialist at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Account Management, Negotiation, Customer Service, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires excellent negotiation and presentation abilities, along with the capacity to manage multiple projects.
Experience Required
Minimum 2 year(s)
Resident Care Aide (Long Term Care) at Global Financial Impact - Edwin Alvarado
West Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Support, Health Monitoring, Documentation, Infection Control, Team Collaboration, Professional Development, Person Centered Care, Wellness Model, Continuous Improvement
Specialization
A Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry are required. Additionally, candidates should have a Medication Administration Certificate, Food Safe Certificate, First Aid Certificate, and preferably at least one year of experience in a residential care environment.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Account Management, Negotiation, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field with strong communication skills. They must demonstrate the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Program Manager at Global Financial Impact - Edwin Alvarado
Windsor, Ontario, Canada - Full Time
Skills Needed
Program Management, Automotive Industry, Cross Functional Team Leadership, Risk Management, Customer Communication, Supplier Coordination, Continuous Improvement, Manufacturing Environment, Project Planning, Quality Standards, Kpi Monitoring, Mentoring, Iso Standards, Iatf Standards, Engineering Expertise, Hands On Involvement, Teamwork
Specialization
Candidates must have a bachelor's degree in Engineering, Business, or a related field, along with a minimum of 5 years of program management experience in the automotive industry. A proven track record of managing complex automotive programs and hands-on experience in a manufacturing environment is highly preferred.
Experience Required
Minimum 5 year(s)
Appointment Setter - Hiring This Week at Global Financial Impact - Edwin Alvarado
Hamilton, Ontario, Canada - Full Time
Skills Needed
Sales, Communication Skills, Listening Skills, Negotiation, Presentation, Account Management, Customer Service, Cross Functional Collaboration, Attention To Detail, Stakeholder Communication
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects and effectively engage with stakeholders at all levels.
Experience Required
Minimum 2 year(s)
Benefits Specialist at Global Financial Impact - Edwin Alvarado
Hamilton, Ontario, Canada - Full Time
Skills Needed
Account Management, Customer Service, Negotiation, Communication, Presentation, Attention To Detail, Stakeholder Management, Cross Functional Collaboration
Specialization
Candidates should have experience in sales or a related field. Strong communication, negotiation, and multitasking skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Account Management, Business Development, Negotiation, Communication, Listening, Presentation, Attention To Detail, Stakeholder Management, Cross Functional Collaboration
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Resident Care Aide (Casual) at Global Financial Impact - Edwin Alvarado
Victoria, British Columbia, Canada - Full Time
Skills Needed
Personal Care, Grooming, Dressing, Mobility, Mealtimes, Communication, Compassion, Patience, Documentation, Team Collaboration, Infection Control, Food Safety, Whmis Certification, Adaptability, Reliability, Safety Awareness
Specialization
Graduation from a recognized Resident Care Assistant Program and current registration with the BC Care Aide & Community Health Worker Registry are required. Additional certifications such as First Aid Level 1, Food Safe, and WHMIS are also necessary.
Sales Consultant at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Sales, Account Management, Negotiation, Communication, Listening, Presentation, Customer Service, Cross Functional Collaboration, Attention To Detail, Stakeholder Influence
Specialization
Candidates should have experience in sales or a related field. Strong communication, negotiation, and presentation skills are essential.
Experience Required
Minimum 2 year(s)
Appointment Setter - Hiring This Week at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Sales, Account Management, Negotiation, Communication, Listening, Presentation, Customer Service, Cross Functional Collaboration, Attention To Detail, Stakeholder Management, Business Development, Problem Solving
Specialization
Candidates should have experience in sales or a related field with strong communication skills. They must demonstrate the ability to manage multiple projects while paying attention to detail.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse - Casual Assisted Living at Global Financial Impact - Edwin Alvarado
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Person Centered Care, Medication Administration, Resident Assessments, Care Planning, Health Monitoring, Team Collaboration, Communication Skills, Leadership, Compassion, Empathy, Organizational Skills, Cognitive Function Knowledge, Pain Management, Outbreak Management, First Aid Certification, Cpr Certification
Specialization
Candidates must be graduates of a recognized Licensed Practical Nurse program and hold current registration in good standing with BCCNM. A minimum of 3 years’ experience in senior care, preferably in Assisted Living, along with CPR and First Aid certification, is required.
Experience Required
Minimum 2 year(s)
Entry Level Management at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Sales, Communication, Listening, Negotiation, Presentation, Account Management, Customer Service, Cross Functional Collaboration, Problem Solving, Detail Orientation, Stakeholder Management
Specialization
Candidates should have a background in sales or a related field with strong communication skills. The role requires excellent negotiation and presentation abilities, along with the capacity to manage multiple projects.
Benefits Specialist at Global Financial Impact - Edwin Alvarado
Toronto, Ontario, Canada - Full Time
Skills Needed
Account Management, Business Development, Negotiation, Customer Service, Communication, Listening, Presentation, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Resident Care Aide (Assisted Living) at Global Financial Impact - Edwin Alvarado
West Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Wellness, Team Collaboration, Health Monitoring, Documentation, Infection Control, Quality Improvement, Professional Development, Person Centered Care, Dignity, Independence
Specialization
A Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry are required. Additionally, candidates should have a Medication Administration Certificate, Food Safe Certificate, First Aid Certificate, and preferably at least one year of experience in a residential care environment.
Walk-In (CA - Cupertino) at Global Financial Impact - Edwin Alvarado
, , Canada - Full Time
Skills Needed
N/A
Specialization
No specific requirements are mentioned in the job posting. It is implied that candidates should be available for walk-in interviews.
Resident Care Aide (Assisted Living) at Global Financial Impact - Edwin Alvarado
Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Support, Health Monitoring, Documentation, Team Collaboration, Professional Development, Infection Control, Quality Improvement, Person Centered Care, Dignity, Wellness
Specialization
Candidates must have a Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry. A minimum of 1 year of experience in a residential care environment is preferred.
Machine Operator at Global Financial Impact - Edwin Alvarado
Barrie, Ontario, Canada - Full Time
Skills Needed
Machine Operation, Mechanics, Industrial Engineering, Millwright, Quality Assurance, Warehouse Management, Shipping, Material Handling
Specialization
Candidates should have experience in machine operation and related fields. We are looking for detail-oriented individuals who are hardworking and curious.
Resident Care Aide (Long Term Care) at Global Financial Impact - Edwin Alvarado
Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Wellness, Team Collaboration, Health Monitoring, Documentation, Infection Control, Quality Improvement, Professional Development, Person Centered Care, Dignity, Independence
Specialization
A Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry are required. Additionally, candidates should have a Medication Administration Certificate, Food Safe Certificate, First Aid Certificate, and preferably at least one year of experience in a residential care environment.
Client Service Specialist at Wintrust Financial Corporation
Vancouver, British Columbia, Canada -
Full Time


Start Date

Immediate

Expiry Date

23 May, 26

Salary

31.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Attention To Detail, Problem Solving, Organization, Prioritization, Self-Motivation, Proactivity, Team Player, Abstract Reasoning, Adaptability, Outlook, Excel, MS Word, Phone Support, Email Support

Industry

Financial Services

Description
At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $66 billion in assets. Join the FIRST Insurance Funding of Canada (FIRST Canada) team. We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture. We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally. We have a comprehensive benefit package including: • Health Benefits: including medical, dental, vision, life, and health spending account • Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses • Education Benefits: education reimbursement and on-demand learning courses We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. We support work / life balance and promote growth-from-within opportunities. Why join this team? We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You’ll Do Position Summary: The primary role of the Client Service Specialist is to be the first point of contact for brokers and clients enquiries via phone and emails. Reporting to Bilingual Client Service Manager, this role will interact with customers to provide information about products and services and will maintain solid customer relationships by resolving customer issues and concerns with speed and professionalism. The role requires excellent communication skills, strong attention to details and an ability to go the extra mile to ensure customer satisfaction. Essential Duties and Responsibilities: Provide extraordinary level of customer service to brokers and clients. Promptly respond to customer queries via email and phone in a polite, helpful and professional manner at all times Follow through on all actions within the agreed timelines with the client providing same day service and managing the client’s expectations of next steps Immediately escalate serious complaints or issues that you are not equipped to deal with. Liaise with colleagues or leaders to find the best solutions to customer’s issues Identify common problems and escalate them to management, along with possible suggestions for improvement, wherever possible. Obtain and share customer feedback with colleagues and other departments so that products and services can be improved. Familiarize yourself with new products and services as they are introduced. Ensure all information is 100% accurate the first time and all client interactions are well documented Provide brokers with FirstInsite web support (navigation, password changes, etc.) Perform other related duties as required Knowledge/Skills/Background Highly articulate with excellent verbal and written communication skills Client service/Call Centre experience preferred Strong organizational and prioritization skills Be self-motivated and proactive Possess an energetic and enthusiastic approach to your work and a desire to go the extra mile in client service A strong team player, able to build relationships with team members and internal and external clients Display strong attention to detail and have good abstract reasoning skills Demonstrate a flexible attitude towards change and the ability to adapt to new situations Strong knowledge of Outlook, Excel and MS Word Training/ Education/ Experience Qualifications: College or University Degree. 3-5 years of customer service experience ideally within the Insurance/Financial Services industry. Compensation The estimated hourly rate for this role is $28.00-$31.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills and experience AI Disclosure No AI technology is used in the recruitment process Vacancy Status This position is an existing vacancy that is actively being filled #LI-HYBRID At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization.
Responsibilities
The primary role involves being the first point of contact for brokers and clients via phone and email, providing information about products and services. This includes resolving customer issues and concerns quickly and professionally while maintaining solid customer relationships.
Client Service Specialist at Wintrust Financial Corporation
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Problem Solving, Organization, Prioritization, Self Motivation, Proactivity, Team Player, Abstract Reasoning, Adaptability, Outlook, Excel, Ms Word, Phone Support, Email Support
Specialization
Candidates must be highly articulate with excellent verbal and written communication skills, possessing strong organizational and prioritization abilities. A college or university degree is required, along with 3-5 years of customer service experience, ideally in the Insurance/Financial Services industry.
Experience Required
Minimum 2 year(s)
Operations Coordinator at Foresters Financial Services Inc
Toronto, ON, Canada - Full Time
Skills Needed
Accessibility, Conflict, Customer Service, Communication Skills, Decision Making, Computer Skills, Secondary Education
Specialization
A customer service and operations or program delivery role
Qualification
Diploma
Benefits Specialist at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Account Management, Negotiation, Customer Service, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires excellent negotiation and presentation abilities, along with the capacity to manage multiple projects.
Experience Required
Minimum 2 year(s)
Resident Care Aide (Long Term Care) at Global Financial Impact - Edwin Alvarado
West Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Support, Health Monitoring, Documentation, Infection Control, Team Collaboration, Professional Development, Person Centered Care, Wellness Model, Continuous Improvement
Specialization
A Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry are required. Additionally, candidates should have a Medication Administration Certificate, Food Safe Certificate, First Aid Certificate, and preferably at least one year of experience in a residential care environment.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Account Management, Negotiation, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field with strong communication skills. They must demonstrate the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Program Manager at Global Financial Impact - Edwin Alvarado
Windsor, Ontario, Canada - Full Time
Skills Needed
Program Management, Automotive Industry, Cross Functional Team Leadership, Risk Management, Customer Communication, Supplier Coordination, Continuous Improvement, Manufacturing Environment, Project Planning, Quality Standards, Kpi Monitoring, Mentoring, Iso Standards, Iatf Standards, Engineering Expertise, Hands On Involvement, Teamwork
Specialization
Candidates must have a bachelor's degree in Engineering, Business, or a related field, along with a minimum of 5 years of program management experience in the automotive industry. A proven track record of managing complex automotive programs and hands-on experience in a manufacturing environment is highly preferred.
Experience Required
Minimum 5 year(s)
Appointment Setter - Hiring This Week at Global Financial Impact - Edwin Alvarado
Hamilton, Ontario, Canada - Full Time
Skills Needed
Sales, Communication Skills, Listening Skills, Negotiation, Presentation, Account Management, Customer Service, Cross Functional Collaboration, Attention To Detail, Stakeholder Communication
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects and effectively engage with stakeholders at all levels.
Experience Required
Minimum 2 year(s)
Benefits Specialist at Global Financial Impact - Edwin Alvarado
Hamilton, Ontario, Canada - Full Time
Skills Needed
Account Management, Customer Service, Negotiation, Communication, Presentation, Attention To Detail, Stakeholder Management, Cross Functional Collaboration
Specialization
Candidates should have experience in sales or a related field. Strong communication, negotiation, and multitasking skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Account Management, Business Development, Negotiation, Communication, Listening, Presentation, Attention To Detail, Stakeholder Management, Cross Functional Collaboration
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Resident Care Aide (Casual) at Global Financial Impact - Edwin Alvarado
Victoria, British Columbia, Canada - Full Time
Skills Needed
Personal Care, Grooming, Dressing, Mobility, Mealtimes, Communication, Compassion, Patience, Documentation, Team Collaboration, Infection Control, Food Safety, Whmis Certification, Adaptability, Reliability, Safety Awareness
Specialization
Graduation from a recognized Resident Care Assistant Program and current registration with the BC Care Aide & Community Health Worker Registry are required. Additional certifications such as First Aid Level 1, Food Safe, and WHMIS are also necessary.
Sales Consultant at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Sales, Account Management, Negotiation, Communication, Listening, Presentation, Customer Service, Cross Functional Collaboration, Attention To Detail, Stakeholder Influence
Specialization
Candidates should have experience in sales or a related field. Strong communication, negotiation, and presentation skills are essential.
Experience Required
Minimum 2 year(s)
Appointment Setter - Hiring This Week at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Sales, Account Management, Negotiation, Communication, Listening, Presentation, Customer Service, Cross Functional Collaboration, Attention To Detail, Stakeholder Management, Business Development, Problem Solving
Specialization
Candidates should have experience in sales or a related field with strong communication skills. They must demonstrate the ability to manage multiple projects while paying attention to detail.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse - Casual Assisted Living at Global Financial Impact - Edwin Alvarado
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Person Centered Care, Medication Administration, Resident Assessments, Care Planning, Health Monitoring, Team Collaboration, Communication Skills, Leadership, Compassion, Empathy, Organizational Skills, Cognitive Function Knowledge, Pain Management, Outbreak Management, First Aid Certification, Cpr Certification
Specialization
Candidates must be graduates of a recognized Licensed Practical Nurse program and hold current registration in good standing with BCCNM. A minimum of 3 years’ experience in senior care, preferably in Assisted Living, along with CPR and First Aid certification, is required.
Experience Required
Minimum 2 year(s)
Entry Level Management at Global Financial Impact - Edwin Alvarado
Ottawa, Ontario, Canada - Full Time
Skills Needed
Sales, Communication, Listening, Negotiation, Presentation, Account Management, Customer Service, Cross Functional Collaboration, Problem Solving, Detail Orientation, Stakeholder Management
Specialization
Candidates should have a background in sales or a related field with strong communication skills. The role requires excellent negotiation and presentation abilities, along with the capacity to manage multiple projects.
Benefits Specialist at Global Financial Impact - Edwin Alvarado
Toronto, Ontario, Canada - Full Time
Skills Needed
Account Management, Business Development, Negotiation, Customer Service, Communication, Listening, Presentation, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Resident Care Aide (Assisted Living) at Global Financial Impact - Edwin Alvarado
West Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Wellness, Team Collaboration, Health Monitoring, Documentation, Infection Control, Quality Improvement, Professional Development, Person Centered Care, Dignity, Independence
Specialization
A Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry are required. Additionally, candidates should have a Medication Administration Certificate, Food Safe Certificate, First Aid Certificate, and preferably at least one year of experience in a residential care environment.
Walk-In (CA - Cupertino) at Global Financial Impact - Edwin Alvarado
, , Canada - Full Time
Skills Needed
N/A
Specialization
No specific requirements are mentioned in the job posting. It is implied that candidates should be available for walk-in interviews.
Resident Care Aide (Assisted Living) at Global Financial Impact - Edwin Alvarado
Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Support, Health Monitoring, Documentation, Team Collaboration, Professional Development, Infection Control, Quality Improvement, Person Centered Care, Dignity, Wellness
Specialization
Candidates must have a Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry. A minimum of 1 year of experience in a residential care environment is preferred.
Machine Operator at Global Financial Impact - Edwin Alvarado
Barrie, Ontario, Canada - Full Time
Skills Needed
Machine Operation, Mechanics, Industrial Engineering, Millwright, Quality Assurance, Warehouse Management, Shipping, Material Handling
Specialization
Candidates should have experience in machine operation and related fields. We are looking for detail-oriented individuals who are hardworking and curious.
Resident Care Aide (Long Term Care) at Global Financial Impact - Edwin Alvarado
Kelowna, British Columbia, Canada - Full Time
Skills Needed
Compassion, Respect, Integrity, Communication, Time Management, Adaptability, Safety, Resident Wellness, Team Collaboration, Health Monitoring, Documentation, Infection Control, Quality Improvement, Professional Development, Person Centered Care, Dignity, Independence
Specialization
A Resident Care Aide Certificate and current registration with the BC Care Aide and Community Health Worker Registry are required. Additionally, candidates should have a Medication Administration Certificate, Food Safe Certificate, First Aid Certificate, and preferably at least one year of experience in a residential care environment.
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