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Customer Service Representative at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Customer Service, Patient Greeting, Phone Management, Triage, Scheduling, Document Handling, Record Maintenance, Cash Drawer Reconciliation, Deposit Preparation, Interpersonal Skills, Office Workflow Management, Professional Relationship Building, Computer Proficiency, Software Application Use
Specialization
A high school diploma or equivalent is required, though two years of secretarial or receptionist experience paired with modern office practices coursework is preferred. Candidates must be comfortable with general office technology and possess strong interpersonal skills, especially when interacting with individuals experiencing mental health challenges.
Case Manager at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Case Management, Mental Health Support, Skill Building, Independence Promotion, Treatment Planning, Client Advocacy, Resource Navigation, Documentation, Communication, Empathy, Group Facilitation, Compliance, Interpersonal Skills
Specialization
Candidates must have equivalent work experience in human services (like teaching or daycare) or a Bachelor of Arts/Science degree, noting that one year of related work equals one year of college. Essential requirements include strong communication and empathy, comfort in diverse human service settings, a valid driver's license, and the ability to pass a drug screening.
LPN at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Licensed Practical Nurse, Physical Assessments, Behavioral Health Assessments, Medication Administration, Psychiatric Medication Monitoring, Direct Patient Care, Crisis Support, Suicide Prevention Protocols, De Escalation Techniques, Documentation, Discharge Planning, Care Coordination, Trauma Informed Care, Emergency Procedures, Psychopharmacology, Crisis Intervention
Specialization
Applicants must be at least 21 years old and possess a Kansas LPN licensure, along with passing pre-employment screenings including drug testing and background checks. Preferred experience is at least one year in psychiatric, emergency, behavioral health, or inpatient mental health care.
Housekeeper / Janitor at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Cleaning, Disinfecting, Sanitation, Biohazard Handling, Waste Management, Safety Procedures, Maintenance Reporting, Emergency Drills, Trauma Informed Environment, Confidentiality, Interpersonal Skills
Specialization
Applicants must be at least 18 years old and possess a high school diploma or equivalent, with preferred experience in housekeeping or healthcare cleaning. Candidates must know how to safely use cleaning chemicals and PPE, be physically capable of lifting 50 lbs and performing manual tasks, and must pass all background checks.
Assistant Branch Manager at Sunflower Bank NA
Hays, Kansas, United States - Full Time
Skills Needed
Staff Coaching, Customer Service, Sales, Performance Management, Banking Operations, Compliance Monitoring, Cash Management, Cross Selling, Leadership, Interpersonal Communication, Decision Making, Microsoft Windows
Specialization
Candidates should have two to five years of related experience and proficiency in math and Microsoft Windows. Strong leadership, sales ability, and a working knowledge of bank operations are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at High Plains Mental Health Center
Hays, Kansas, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

17.61

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Greeting, Phone Management, Triage, Scheduling, Document Handling, Record Maintenance, Cash Drawer Reconciliation, Deposit Preparation, Interpersonal Skills, Office Workflow Management, Professional Relationship Building, Computer Proficiency, Software Application Use

Industry

Mental Health Care

Description
Description Join our Team and Start Your Fulfilling Career Journey Today! APPLICATION DEADLINE: Thursday, April 2nd, 2026 at 7:00am CDT. Position: Customer Service Representative Location: Hays, Kansas Pay: starting at $17.61 per hour | $500 SIGN-ON BONUS Job Type: Full-time (40 hr/wk) | In-person Schedule: Tuesday-Friday: 9:00am-6:00pm | Mondays (alternating): 8:00am-5:00pm or 12:00pm-9:00pm Why You Should Apply: If you are the kind of person who takes pride in helping others and enjoys keeping medical records & office workflows running smoothly, you are exactly who we’re looking for! This role offers the opportunity to be the welcoming face of our office. Every day, you’ll make a real difference by helping people feel cared for, supported, and understood. We’re a team that looks out for each other, celebrates small wins, and believes in treating everyone with kindness — patients and coworkers alike. You’ll get the chance to learn new skills, grow in your career, and take pride in the work you do. Start your rewarding career journey with us and make a real difference in your community. APPLY TODAY! What You’ll Do: Greet patients, families, and visitors professionally, ensuring a welcoming and courteous experience. Manage incoming phone calls efficiently, following office procedures to address inquiries. Assist with new patient processing, including triaging, to facilitate smooth onboarding. Coordinate scheduling for new patients, rescheduling, cancellations, and backfilling appointments. Handle incoming and outgoing faxes, mail, and document-related tasks with accuracy. Prepare and distribute appointment-related correspondence, including confirmations, cancellations, and no-show notices. Support patient processes by managing confirmation calls, referrals, registrations, discharges, and release of information forms. Maintain patient records in compliance with policies, including scanning, indexing, and coordinating record requests with external agencies. Reconcile cash drawers and prepare daily deposits with precision. Build and maintain professional relationships with colleagues and patients. Why Join Us? At High Plains Mental Health Center, we're here for you — not only for the individuals and communities we serve, but for every member of our team. Our mission drives everything we do, and that includes supporting our employees with the same compassion, dedication, and care we offer our clients. When you join us, you become part of a purpose-driven organization where your work has a real impact. You’ll provide critical mental health services to those who need them most, while being part of a team that values your expertise, supports your well-being, and invests in your professional growth through continuous learning and career advancement opportunities. What We Offer: -Competitive Pay: starting at $17.61 per hour -Comprehensive Benefits Package: Excellent Health, Dental, & Vision Insurance Life Insurance Paid Time Off Extended Illness Time 403(b) Plan KPERS Retirement Plan Supplemental Benefits Flexible Spending Accounts 7 Paid Holidays $500 Sign-On Bonus And more! Submitting Your Application: If you’re ready to take the next step in your career and make a difference in the future of mental health services, we want to hear from you! APPLY TODAY! If you have any questions or need help with documentation, please feel free to contact CAREERS@HPMH.COM. Requirements Education & Experience: A high school diploma or equivalent is required. Preferred qualification—we’d love to see at least two years of experience as a secretary or receptionist, paired with coursework in modern office practices to give you an edge. Tech Savvy: Comfortable with general office tools such as computers, software applications, printers, scanners, and phones. Interpersonal Skills: Demonstrate strong interpersonal skills, particularly when working with individuals experiencing serious mental illness, significant functional impairments, or those at risk due to mental health challenges.
Responsibilities
The representative will be responsible for greeting patients and visitors professionally, managing incoming calls, and assisting with new patient processing, including triage and scheduling coordination. Key duties also involve handling correspondence, managing patient records compliance, and accurately reconciling cash drawers for daily deposits.
Customer Service Representative at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Customer Service, Patient Greeting, Phone Management, Triage, Scheduling, Document Handling, Record Maintenance, Cash Drawer Reconciliation, Deposit Preparation, Interpersonal Skills, Office Workflow Management, Professional Relationship Building, Computer Proficiency, Software Application Use
Specialization
A high school diploma or equivalent is required, though two years of secretarial or receptionist experience paired with modern office practices coursework is preferred. Candidates must be comfortable with general office technology and possess strong interpersonal skills, especially when interacting with individuals experiencing mental health challenges.
Case Manager at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Case Management, Mental Health Support, Skill Building, Independence Promotion, Treatment Planning, Client Advocacy, Resource Navigation, Documentation, Communication, Empathy, Group Facilitation, Compliance, Interpersonal Skills
Specialization
Candidates must have equivalent work experience in human services (like teaching or daycare) or a Bachelor of Arts/Science degree, noting that one year of related work equals one year of college. Essential requirements include strong communication and empathy, comfort in diverse human service settings, a valid driver's license, and the ability to pass a drug screening.
LPN at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Licensed Practical Nurse, Physical Assessments, Behavioral Health Assessments, Medication Administration, Psychiatric Medication Monitoring, Direct Patient Care, Crisis Support, Suicide Prevention Protocols, De Escalation Techniques, Documentation, Discharge Planning, Care Coordination, Trauma Informed Care, Emergency Procedures, Psychopharmacology, Crisis Intervention
Specialization
Applicants must be at least 21 years old and possess a Kansas LPN licensure, along with passing pre-employment screenings including drug testing and background checks. Preferred experience is at least one year in psychiatric, emergency, behavioral health, or inpatient mental health care.
Housekeeper / Janitor at High Plains Mental Health Center
Hays, Kansas, United States - Full Time
Skills Needed
Cleaning, Disinfecting, Sanitation, Biohazard Handling, Waste Management, Safety Procedures, Maintenance Reporting, Emergency Drills, Trauma Informed Environment, Confidentiality, Interpersonal Skills
Specialization
Applicants must be at least 18 years old and possess a high school diploma or equivalent, with preferred experience in housekeeping or healthcare cleaning. Candidates must know how to safely use cleaning chemicals and PPE, be physically capable of lifting 50 lbs and performing manual tasks, and must pass all background checks.
Assistant Branch Manager at Sunflower Bank NA
Hays, Kansas, United States - Full Time
Skills Needed
Staff Coaching, Customer Service, Sales, Performance Management, Banking Operations, Compliance Monitoring, Cash Management, Cross Selling, Leadership, Interpersonal Communication, Decision Making, Microsoft Windows
Specialization
Candidates should have two to five years of related experience and proficiency in math and Microsoft Windows. Strong leadership, sales ability, and a working knowledge of bank operations are essential.
Experience Required
Minimum 2 year(s)