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Microsoft 365 Solution Engineer at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Finance Operations Manager (m/w/d) at Hays AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 19 year(s)
Senior FP&A Manager at Hays AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Finance Manager at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Mitarbeiter IT-Support at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Securities Specialist at Hays AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
SAP ABAP at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Data Architect at Hays AG
GEr, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Projektmanager Innenausbau (m/w/d) at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Linux Administrator (m/w/d) at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Senior Director & Head of Enterprise Business (m/w/d) at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 25 year(s)
IT Support Specialist at Hays AG
Hamburg, Hamburg, Germany - Full Time
Skills Needed
N/A
Project Manager HVAC at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
Assistenz Regulatory Affairs at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Financial Analyst at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Prozessingenieur Maschinenbau at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Office Management at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Sales Manager at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Financial Accountant at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Buyer at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Microsoft 365 Solution Engineer at Hays AG
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

09 Dec, 26

Salary

0.0

Posted On

10 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Cybersecurity & Data Protection

Description

About the job


Company Overview:

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware within the locations described within the job description.

Position: IT Support Engineer - EUC L2Location: Ulm, Germany (Onsite)Position type: Full-Time Contract

KEY DUTIES/RESPONSIBILITIES:As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware within the locations described within the job description.

  • Provide technical support as point of contact for IT for the site.
  • End-user desktop, laptops, office IT with smart hand support for network and servers.
  • Installation support for various software on end user systems and servers when required
  • New users onboarding preparing IT assets and tools.
  • Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.
  • Executive / VIP support.
  • Coordination and remote hand support to backend team for Network & server smart hand support.
  • IP phone, Video conference support, Level 1 Multifunction Printers support.
  • Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications.
  • Supporting midrange servers.
  • Supporting network devices such as switches, routers, Wireless Aps with the help of backend team.
  • Handing tickets on ServiceNow or similar ticketing system.
  • Troubleshooting VPN.
  • Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.
  • Troubleshooting MS Windows 10.
  • Troubleshooting MS Office 365 issues for end-users.
  • Office IT Asset Management.
  • Coordinate external vendors when engaged for support.
  • Work independently and coordinate inhouse IT projects.
  • Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP’s and Runbooks for global team use
  • Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning
  • Should be leading the project support team
  • Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation, Onsite Training / User Education, Vendor Coordination


SKILLS & EXPERIENCE

  • 2+ years’ experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment.
  • In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
  • Knowledge & experience with ServiceNow or similar ticketing system.
  • Understanding of Active Directory.
  • Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS.
  • Self-disciplined and highly motivated.
  • Good decision-making skills
  • Should be able to prioritise workload based on SLA’s and user impact


AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Apply" button or send your resume to Mansi@avasotech.com

… more


Responsibilities
Microsoft 365 Solution Engineer at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Finance Operations Manager (m/w/d) at Hays AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 19 year(s)
Senior FP&A Manager at Hays AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Finance Manager at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Mitarbeiter IT-Support at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Securities Specialist at Hays AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
SAP ABAP at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Data Architect at Hays AG
GEr, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Projektmanager Innenausbau (m/w/d) at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Linux Administrator (m/w/d) at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Senior Director & Head of Enterprise Business (m/w/d) at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 25 year(s)
IT Support Specialist at Hays AG
Hamburg, Hamburg, Germany - Full Time
Skills Needed
N/A
Project Manager HVAC at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
Assistenz Regulatory Affairs at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Financial Analyst at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Prozessingenieur Maschinenbau at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Office Management at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Sales Manager at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Financial Accountant at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Buyer at Hays AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
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