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Healthcare Jobs in United Kingdom

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Patient Accounts Specialist at Backpack Healthcare
London, England, United Kingdom - Full Time
Skills Needed
Customer Support, Insurance Claims, Payment Posting, Patient Billing, Communication Skills, Technical Acumen, Data Entry, Excel, Dashboard Reporting, Google Suite, Microsoft 365, Attention To Detail, Collaboration, Problem Solving, Customer Experience, Results Driven
Specialization
Candidates should have at least 3 years of experience in customer support or a related field, preferably in a technology or health-related industry. Strong communication skills and technical proficiency are essential for success in this role.
Experience Required
Minimum 2 year(s)
Medical Assistant (MA, CNA) - Dermatology at Hartford HealthCare
Glastonbury, England, United Kingdom - Full Time
Skills Needed
Medical Assistant, Patient Care, Clerical Support, Vital Signs, Medical Reconciliation, Screenings, Patient History, Health Maintenance, Scheduling, Chart Preparation, Point Of Care Testing, Bls Certification, Epic Emr, Team Collaboration, Administrative Duties
Specialization
Candidates must have a diploma from an accredited Medical Assistant program or relevant certifications. Experience in direct patient care or a relevant externship is preferred.
Clinical Lead - Care Home at Kingsley Healthcare
Weymouth DT3 4DQ, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Kitchen Assistant at Woodrowe Healthcare
SL9, , United Kingdom - Full Time
Skills Needed
Communication Skills, Safety Regulations
Qualification
Graduate
Registered Nurse (RGN/RMN) at Kingsley Healthcare
Norwich NR3 4DG, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Health Care Assistant at Blissful Healthcare
Swindon SN1, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Up-to-date mandatory training certificates (e.g.
Qualification
Trade Certificate
Registered Nurse (RGN/RMN) at Kingsley Healthcare
WOTK4, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Assistant Cook at Burnview Healthcare
Newry BT34, , United Kingdom - Full Time
Skills Needed
Coshh, Management Skills
Specialization
A relevant catering qualification and basic food hygiene certificate.
Qualification
Trade Certificate
Male Support Worker at Gray Healthcare Ltd
Liverpool L15 0EG, , United Kingdom - Full Time
Skills Needed
Mental Health, Sponsorship, Care Plans
Specialization
We no longer have any certificates of sponsorship available and are unable to consider sponsorship.
Qualification
Trade Certificate
Regional Chef at Kingsley Healthcare
BB9, , United Kingdom - Full Time
Skills Needed
Allergens, Food Safety, Suppliers, Regulatory Compliance
Qualification
Graduate
Female Mental Health Support Worker at Gray Healthcare Ltd
Preston PR2, , United Kingdom - Full Time
Skills Needed
Sponsorship, Care Plans, Learning Disabilities, Mental Health
Specialization
We no longer have any certificates of sponsorship available and are unable to consider sponsorship.
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Care Home Activities Coordinator at Kingsley Healthcare
Northwich CW8 2ND, , United Kingdom - Full Time
Skills Needed
Schedules, Group Activities, Creativity, Art, Communication Skills
Qualification
Graduate
Maintenance Person at Burnview Healthcare
Belfast BT7, Northern Ireland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Service Manager at Gray Healthcare Ltd
Cheshire, England, United Kingdom - Full Time
Skills Needed
Clinical Governance, Access, Procurement, Project Management Skills, Contract Management, Business Acumen, P&L Management, Multiple Sites, Critical Thinking, Leadership
Qualification
Graduate
Senior Residential Support Worker at Primcura Healthcare
Rochester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Support Manager at Kingsley Healthcare
Norwich NR2 1TF, , United Kingdom - Full Time
Skills Needed
Regulatory Requirements, Interpersonal Skills, Management Skills
Qualification
Graduate
Radiologic Technologist 3 at Cape Cod Healthcare
Falmouth, England, United Kingdom - Full Time
Skills Needed
Radiologic Technology, Patient Care, Customer Service, Equipment Maintenance, Contrast Media Administration, Aseptic Technique, Radiograph Inspection, Training, Communication, Safety Monitoring, Prioritization, Compassion, Accountability, Respect, Excellence, Service
Specialization
Candidates must have an Associate's degree or equivalent experience, along with ARRT certification and a Massachusetts license. Additional certifications may be required for specific modalities such as Mammography and CT Scan.
Medical Receptionist at Hartwood Healthcare
Bristol BS13 0JP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Undertake a variety of clerical duties as determined by need and competency; for example sickness absence certificates recalling patients for clinics scanning letters on to the computer system adding patient data on to records processing new regis...
Qualification
Trade Certificate
Care Support Worker at Onecloud Healthcare
PCNP, , United Kingdom - Full Time
Skills Needed
Access, English, Disabilities, Interpersonal Skills, Learners, Dignity
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Nurse at Burnview Healthcare
Magherafelt BT45, , United Kingdom - Full Time
Skills Needed
Paperwork, Record Keeping, Learning Environment
Qualification
Graduate
Patient Accounts Specialist at Backpack Healthcare
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

20.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Insurance Claims, Payment Posting, Patient Billing, Communication Skills, Technical Acumen, Data Entry, Excel, Dashboard Reporting, Google Suite, Microsoft 365, Attention to Detail, Collaboration, Problem Solving, Customer Experience, Results Driven

Industry

Mental Health Care

Description
📍 Location: Remote 🎓Education Requirements: High School Diploma or GED Equivalent 💰 Compensation: $20/hour ⏰ Schedule: Full-Time- 3-month contract, Temp to Perm employment opportunity Who We Are: Backpack Healthcare We all walk around with an invisible backpack. It carries our emotional experiences, traumas, and unresolved feelings. Similar to a physical backpack, it can become heavy and burdensome when filled with too many items - We created Backpack Healthcare to help lighten the load. At Backpack Healthcare, we’re re-imagining mental health care for children, teens, and young adults. As a clinician-led, minority-owned company, our mission is simple: when clinicians thrive, kids thrive. At Backpack Healthcare, we’re not just offering a job—we’re offering purpose, flexibility, and the chance to change lives every day. If you’re ready to be part of a collaborative, empowering, and innovative mental health movement, join our team and make a real impact by breaking barriers and healing young minds. Position Summary: The Patient Accounts Specialist is responsible for managing patient accounts with outstanding balances, ensuring accurate balances and timely collection of payments while maintaining a professional and compassionate approach. This role requires a strong understanding of insurance claims, payment posting, and patient billing processes to effectively resolve balances and reduce accounts receivable. As a Patient Accounts Specialist, you are expected to follow the Standard Operating Procedure (SOP) outlined for patient accounts specialists, as follows: Essential Job Functions: Scope of Responsibilities: Obtaining Missing Insurance Information: Proactively communicate with patients via phone, email, or text to gather necessary insurance information that is incomplete or missing. Verification of Benefits: Accurately verify patient benefits and eligibility using Waystar, Availity, or through insurance provider portal. This includes confirming network participation, mental health coverage, and any prior authorization requirements. Addressing Patient Balance Inquiries: Respond professionally to incoming patient calls using the prescribed greeting. Assist patients by providing information on: Balance totals Dates of services related to outstanding balances Explanation of balance (copay, coinsurance, deductible) Technical issues related to Healow Pay Processing payments via phone and providing copies of previous statements and receipts. Billing Disputes: Identify disputes that cannot be resolved at your level and successfully transfer these to the designated third-party billing vendor or manager. Assigned Departmental Projects: Participate in departmental projects as assigned, which may include: Implementation of new billing software or updated processes to enhance efficiency. Training sessions for new hires or ongoing training for current employees. Collaborative initiatives to improve patient billing communication or decrease outstanding patient balances. Quality assurance audits of billing procedures and patient interactions. Actively collect and analyze customer feedback continuously to enhance tools and processes. Collaborate with other teams to improve the overall customer experience. Proactively identify opportunities to enhance the customer experience through support and mitigate churn risks. Performance Metrics: Response Time: Maintain a response time of less than 24 hours for obtaining missing insurance information. Hold Time During Call: Should not be more than 3 minutes without providing an update to the patient. Accuracy Rate: Achieve an accuracy rate of 98% or higher in verifying patient benefits. Patient Satisfaction: Facilitate a positive patient experience with a satisfaction score of at least 90% based on feedback surveys. Volume of Inquiries: Handle 100% of patient phone inquiries during business hours while ensuring quality responses. Project Participation: Actively contribute to at least one departmental project per quarter if applicable, providing updates on progress and outcomes. Escalation Rate: Maintain an escalation rate below 5% of total tickets. Preferred Qualifications: Soft Skills: Strong technical acumen with the ability to quickly learn and master new software Excellent communication skills, capable of handling complex customer inquiries and providing clear, effective solutions, using email, phone, and text Demonstrated ability to work collaboratively with cross-functional teams Deeply cares about customer interactions, the voice of the customer and understands how customers can elevate the brand Results and data-driven mentality, with a bias for speed and action Thrives in the ever-changing world of a fast-growing company Hard Skills: 3+ years experience in Customer Support, Customer Success, Account Management, Relationship Management, preferably in a technology or health-related industry Google Suite and Microsoft 365 proficiency Excel and Dashboard Reporting NiceIncontact, eClinicalworks, Waystar, Availity experience preferred Strong attention to detail Data Entry Backpack Health is an Equal Opportunity Employer. We believe that the strength of our care depends on the diversity and wellbeing of our team. We celebrate differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other traits that make each person unique. We welcome and encourage diverse candidates to apply for any position for which they are qualified and to bring their unique perspectives, experiences, and talents to our team. Backpack Health is an Equal Opportunity Employer. We believe that the strength of our care depends on the diversity and wellbeing of our team. We celebrate differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other traits that make each person unique. We welcome and encourage diverse candidates to apply for any position for which they are qualified and to bring their unique perspectives, experiences, and talents to our team.
Responsibilities
The Patient Accounts Specialist manages patient accounts with outstanding balances, ensuring accurate balances and timely collection of payments. This role involves verifying patient benefits, addressing inquiries, and processing payments while maintaining a professional approach.
Patient Accounts Specialist at Backpack Healthcare
London, England, United Kingdom - Full Time
Skills Needed
Customer Support, Insurance Claims, Payment Posting, Patient Billing, Communication Skills, Technical Acumen, Data Entry, Excel, Dashboard Reporting, Google Suite, Microsoft 365, Attention To Detail, Collaboration, Problem Solving, Customer Experience, Results Driven
Specialization
Candidates should have at least 3 years of experience in customer support or a related field, preferably in a technology or health-related industry. Strong communication skills and technical proficiency are essential for success in this role.
Experience Required
Minimum 2 year(s)
Medical Assistant (MA, CNA) - Dermatology at Hartford HealthCare
Glastonbury, England, United Kingdom - Full Time
Skills Needed
Medical Assistant, Patient Care, Clerical Support, Vital Signs, Medical Reconciliation, Screenings, Patient History, Health Maintenance, Scheduling, Chart Preparation, Point Of Care Testing, Bls Certification, Epic Emr, Team Collaboration, Administrative Duties
Specialization
Candidates must have a diploma from an accredited Medical Assistant program or relevant certifications. Experience in direct patient care or a relevant externship is preferred.
Clinical Lead - Care Home at Kingsley Healthcare
Weymouth DT3 4DQ, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Kitchen Assistant at Woodrowe Healthcare
SL9, , United Kingdom - Full Time
Skills Needed
Communication Skills, Safety Regulations
Qualification
Graduate
Registered Nurse (RGN/RMN) at Kingsley Healthcare
Norwich NR3 4DG, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Health Care Assistant at Blissful Healthcare
Swindon SN1, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Up-to-date mandatory training certificates (e.g.
Qualification
Trade Certificate
Registered Nurse (RGN/RMN) at Kingsley Healthcare
WOTK4, , United Kingdom - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Assistant Cook at Burnview Healthcare
Newry BT34, , United Kingdom - Full Time
Skills Needed
Coshh, Management Skills
Specialization
A relevant catering qualification and basic food hygiene certificate.
Qualification
Trade Certificate
Male Support Worker at Gray Healthcare Ltd
Liverpool L15 0EG, , United Kingdom - Full Time
Skills Needed
Mental Health, Sponsorship, Care Plans
Specialization
We no longer have any certificates of sponsorship available and are unable to consider sponsorship.
Qualification
Trade Certificate
Regional Chef at Kingsley Healthcare
BB9, , United Kingdom - Full Time
Skills Needed
Allergens, Food Safety, Suppliers, Regulatory Compliance
Qualification
Graduate
Female Mental Health Support Worker at Gray Healthcare Ltd
Preston PR2, , United Kingdom - Full Time
Skills Needed
Sponsorship, Care Plans, Learning Disabilities, Mental Health
Specialization
We no longer have any certificates of sponsorship available and are unable to consider sponsorship.
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Care Home Activities Coordinator at Kingsley Healthcare
Northwich CW8 2ND, , United Kingdom - Full Time
Skills Needed
Schedules, Group Activities, Creativity, Art, Communication Skills
Qualification
Graduate
Maintenance Person at Burnview Healthcare
Belfast BT7, Northern Ireland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Service Manager at Gray Healthcare Ltd
Cheshire, England, United Kingdom - Full Time
Skills Needed
Clinical Governance, Access, Procurement, Project Management Skills, Contract Management, Business Acumen, P&L Management, Multiple Sites, Critical Thinking, Leadership
Qualification
Graduate
Senior Residential Support Worker at Primcura Healthcare
Rochester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Support Manager at Kingsley Healthcare
Norwich NR2 1TF, , United Kingdom - Full Time
Skills Needed
Regulatory Requirements, Interpersonal Skills, Management Skills
Qualification
Graduate
Radiologic Technologist 3 at Cape Cod Healthcare
Falmouth, England, United Kingdom - Full Time
Skills Needed
Radiologic Technology, Patient Care, Customer Service, Equipment Maintenance, Contrast Media Administration, Aseptic Technique, Radiograph Inspection, Training, Communication, Safety Monitoring, Prioritization, Compassion, Accountability, Respect, Excellence, Service
Specialization
Candidates must have an Associate's degree or equivalent experience, along with ARRT certification and a Massachusetts license. Additional certifications may be required for specific modalities such as Mammography and CT Scan.
Medical Receptionist at Hartwood Healthcare
Bristol BS13 0JP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Undertake a variety of clerical duties as determined by need and competency; for example sickness absence certificates recalling patients for clinics scanning letters on to the computer system adding patient data on to records processing new regis...
Qualification
Trade Certificate
Care Support Worker at Onecloud Healthcare
PCNP, , United Kingdom - Full Time
Skills Needed
Access, English, Disabilities, Interpersonal Skills, Learners, Dignity
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Nurse at Burnview Healthcare
Magherafelt BT45, , United Kingdom - Full Time
Skills Needed
Paperwork, Record Keeping, Learning Environment
Qualification
Graduate