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IT Help Desk Technician at CSA Global LLC
Washington, District of Columbia, United States - Full Time
Skills Needed
Second Tier Support, Pc Hardware, Server Applications, Mainframe Applications, Troubleshooting, Windows 10, Hardware Installation, Software Installation, Property Control, Network Connectivity, Android Os, Ios Os, Mobile Technology, Purebred Agent Duties, Stig Verification, Cac Support
Specialization
Candidates must possess and maintain an active Secret Clearance and hold a Bachelor's Degree along with six years of technical experience across various hardware and software applications. Excellent customer interface skills are also required for this support role.
Experience Required
Minimum 5 year(s)
IT Help Desk Technician at ProgressSoft Corporation
Amman, Amman, Jordan - Full Time
Skills Needed
Help Desk Support, Customer Service, Troubleshooting, Help Desk Software, Database Engines, Operating Systems, Cloud Infrastructure, Devops Techniques, Application Servers, Networking, Backup Strategies, Disaster Recovery, Communication Skills, Interpersonal Skills, Integrity, Cultural Sensitivity
Specialization
Candidates should have 0-2 years of related work experience and a college diploma or BSc degree in a related field. Excellent communication skills in Arabic and English are required, along with knowledge of help desk activities and various technical skills.
Shop Helper/Fuel Island at Honey Bucket
South Hill, Washington, United States - Full Time
Skills Needed
Hand Tools, Power Tools, Driving, Communication Skills, Team Player, Self Starter, Mechanical Aptitude, Truck Washing, Yard Labor, Shop Labor
Specialization
Candidates must possess a clean driving record and experience working with both hand and power tools, with a preference for those able to work a swing shift in Puyallup, WA. A clean and valid WA driver's license, communication skills, and being a team player are also preferred qualifications.
Helpdesk Analyst - ITIL at NTT DATA
Coimbatore, tamil nadu, India - Full Time
Skills Needed
Itil, Analytical Skills, Troubleshooting, Customer Handling, Communication, Stress Management, Problem Solving, Mentoring, Coaching, Technical Learning, Workload Balancing, Ticket Assignment, Quality Metrics, Process Improvement, Team Coordination, Performance Identification
Specialization
Candidates should have a minimum of 12 months experience in a similar role and 12-18 months in a Technical Support Associate or equivalent position. Expert knowledge of supported tools and applications, along with advanced troubleshooting skills, is required.
Help Desk Specialist II at NetImpact Strategies
Washington, District of Columbia, United States - Full Time
Skills Needed
Tier Ii Technical Support, Troubleshooting, Incident Resolution, Escalation Support, Hardware Support, Software Support, Network Connectivity, Mobile Device Support, Servicenow, Root Cause Analysis, Sla Compliance, Technical Documentation, Windows Operating Systems, Microsoft 365, Vpn Issues, Executive Support
Specialization
Candidates must possess an Associate degree or equivalent experience along with a minimum of 3 years in a help desk or service desk role, and hold a CompTIA A+ certification. Required technical expertise includes strong troubleshooting skills for Windows operating systems, enterprise applications like Microsoft 365, and diagnosing network/VPN issues, alongside the ability to obtain federal clearance.
Experience Required
Minimum 2 year(s)
IT Helpdesk Tier 2 (NJ) at CubX Inc
Lakewood, New Jersey, United States - Full Time
Skills Needed
Microsoft 365, Azure Ad, Intune, Networking, Cloud First Environments, Windows, Macos, Ios/Android, Exchange Online, Sharepoint, Teams, Dns, Dhcp, Vlans, Vpns, Firewall Rules
Specialization
Candidates must possess advanced skills in Microsoft 365 administration, including Exchange Online and SharePoint, along with intermediate or higher-level networking knowledge covering DNS, DHCP, VPNs, and firewalls. Proficiency in Intune, Azure AD, and strong troubleshooting expertise across desktop and network environments are essential.
Experience Required
Minimum 2 year(s)
IT Help Desk Specialist at Ruoff Mortgage
Fort Wayne, Indiana, United States - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Ticketing System, Hardware Maintenance, Software Configuration, Remote Troubleshooting, Diagnostic Techniques, Problem Solving, Analytical Skills, Team Working, Confidentiality, Security Awareness, Decision Making, Organization, Communication
Specialization
Candidates must have proven experience as a help desk technician, strong communication skills for non-technical staff, and technical proficiency with office automation products and remote control tools. A minimum of two years of relevant experience is required, with an Associate degree in a technical field or equivalent experience preferred.
Experience Required
Minimum 2 year(s)
Summer Help Team Member at Kalmbach Feeds Inc
Upper Sandusky, Ohio, United States - Full Time
Skills Needed
Sweeping, Cleaning, Mowing, Landscaping, Waste Processing, Assisting Operations, Reliable Transportation, Drug Screening, Background Check
Specialization
Candidates must be at least 16 years old and possess reliable transportation to fulfill the job requirements. Successful applicants will also need to pass pre-employment screening, including a drug test and background check.
Fabrication Shop Helper at Republic Refrigeration, Inc.
Osceola, Louisiana, United States - Full Time
Skills Needed
Manual Labor, Lifting, Cleaning, Painting, Material Handling, Piping Systems, Fabrication, Assembly, Installation, Maintenance, Welding Assistance, Tool Setup, Housekeeping, Safety Adherence, Time Management, Communication
Specialization
Candidates should be mechanically inclined or interested in welding/pipefitting, capable of multitasking and following verbal instructions closely. Physical requirements include the ability to exert up to 70 pounds of force and work extended hours in various environmental conditions, including heights and around machinery.
Summer Helper Textbooks at Fort Bend Independent School District
Missouri City, Texas, United States - Full Time
Skills Needed
Delivery, Retrieval, Auditing, Inventory, Shipping, Receiving, Forklift Operation, Pallet Jack Operation, Safety Compliance, Organizational Skills, Basic Math, Lifting
Specialization
Successful candidates must be able to perform essential duties, which include physical tasks like stacking books and lifting up to 45 lbs, and operating equipment such as forklifts. A High School Diploma or GED is preferred, along with a valid Texas Driver's License and exceptional organizational skills.
Summer Helper Textbooks at Fort Bend Independent School District
Missouri City, Texas, United States - Full Time
Skills Needed
Delivery, Retrieval, Auditing, Inventory, Shipping, Receiving, Forklift Operation, Pallet Jack Operation, Safety Compliance, Organizational Skills, Basic Math, Lifting, Time Management
Specialization
Candidates must possess a High School Diploma or GED and a valid Texas Driver's License, along with exceptional organizational skills. Essential physical requirements include the ability to lift up to 45 lbs, work outdoors for extended periods, and stack books while stooping or squatting.
EEG Technician - Phelps at Northwell Career Site
Village of Sleepy Hollow, New York, United States - Full Time
Skills Needed
Electroencephalographic Recordings, Patient Interviewing, Equipment Maintenance, Electrode Application, Eeg Operation, Artifact Recognition, Protocol Modification, Hyperventilation, Photic Stimulation, Sleep Monitoring, Electromyograms, Electrocardiograms, Electrooculograms, Surgical Assistance, Cpr Certification
Specialization
Candidates must possess a High School Diploma or equivalent, current EEG Technician certification, and current American Heart Association Healthcare Provider CPR certification. Prior relevant experience is explicitly required for this position.
Help Desk Administrator at Trust Technology Solutions, LLC
Overland Park, Kansas, United States - Full Time
Skills Needed
Active Directory, Microsoft Office, Technical Certifications, Attention To Detail, Network Knowledge, Sql, Microsoft Windows 10, Pc Hardware Troubleshooting, Mdt, Financial Services Experience
Specialization
Candidates should have knowledge of Active Directory, Microsoft Office, and basic network concepts. Technical certifications and experience in the financial services industry are also preferred.
IT Help Desk Specialist at iHorizons UAE
Damascus, Damascus Governorate, Syria - Full Time
Skills Needed
Troubleshooting, Customer Support, Service Request Management, Remote Troubleshooting, Itil, Incident Management, Problem Management, Change Management, Sla Monitoring, Reporting, Communication, Problem Solving, Customer Orientation, Diagnostic Techniques, Ticketing Tools
Specialization
Candidates need a Bachelor's Degree in a related field or a Programming Diploma, with 0 to 3 years of experience, though fresh graduates are considered. A positive, empathetic attitude, strong problem-solving abilities, and flexibility to work shifts including weekends and holidays are essential.
IT Help Desk Technician at Benchmark Inc
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Hardware Support, Software Support, Office 365, Email Archiving, Spam Filtering, Vpn, Mfa, Saas Support, Asset Management, Intune, Hardware Replacement, Process Improvement, Sop Development, Ticket Workflow Management, Troubleshooting, End User Training
Specialization
Candidates must have education in a related field or 2+ years of IT Help Desk experience, with strong knowledge of Microsoft Windows, Teams, and Office 365, along with proficiency in hardware/software installation and basic networking concepts. Experience with Microsoft Intune is required, and skills in troubleshooting, self-direction, and strong interpersonal communication are essential.
Experience Required
Minimum 2 year(s)
IT Help Desk Technician at NPSG GLOBAL LLC
Marietta, Georgia, United States - Full Time
Skills Needed
Ticketing System, Azure Ad, O365, Mfa, Windows 10/11, Ringcentral, Telecommunications Systems, Mobile Device Management, Apple Business Manager, Apple Configurator, Access Control, Asset Management
Specialization
A Bachelor's degree in Computer Science, Information Technology, or a related field is required, though candidates currently pursuing the degree will be considered. Required experience includes end-user support or help desk roles, with preferred experience in Azure AD, O365, MFA administration, Windows 10/11 troubleshooting, and telecommunications systems.
Help Desk Technician II at Experian
Heredia, , Costa Rica - Full Time
Skills Needed
Technical Support, Phone Support, Email Support, Troubleshooting, Ticketing System, Case Documentation, Escalation Handling, Pc Skills, Internet Knowledge, Internet Explorer, Firefox, Chrome, Ftp, Xml, Json, Ad
Specialization
Candidates need 1-2 years of call center experience, with at least one year in technical support, along with proficiency in PC skills and internet knowledge, including specific browser proficiency. Required technical experience includes familiarity with FTP, XML, Json, and Active Directory (AD), alongside advanced English language skills (85% or above).
IT Help Desk Specialist at Riverside Technologies Inc
Mitchell, South Dakota, United States - Full Time
Skills Needed
Technical Assistance, Customer Service, Problem Solving, Communication, Teamwork, Diagnostic Programs, Hardware Repair, Software Support, Network Troubleshooting, Ticket Management, Training, Performance Maintenance, Bilingual
Specialization
Candidates should have excellent customer service skills and strong verbal communication abilities. A+ and Network+ certifications are preferred, along with a year of experience in a similar role.
IT Help Desk Technician at nimble International
Chesterfield, Missouri, United States - Full Time
Skills Needed
Technical Troubleshooting, Hardware Support, Software Support, Network Connectivity, Ticketing System, Issue Escalation, Software Installation, Asset Inventory, User Setup, Sop Adherence, Tcp/Ip, Dns, Dhcp, Microsoft Office Suite, Windows Operating Systems, Customer Service
Specialization
Candidates must possess strong technical troubleshooting skills and a basic understanding of networking concepts like TCP/IP, DNS, and DHCP, along with familiarity with the Microsoft Office Suite and Windows OS. Excellent verbal and written communication skills, strong customer service orientation, and the ability to manage multiple tasks are essential.
IT Help Desk Specialist at Riverside Technologies Inc
Louisville, Kentucky, United States - Full Time
Skills Needed
Problem Solving, Customer Service, Technical Support, System Maintenance, Hardware Repair, Software Installation, Lan Troubleshooting, Wan Troubleshooting, Verbal Communication, Teamwork, Diagnostic Programs, Systems Management Tools
Specialization
Successful candidates must have excellent customer service and strong verbal communication/problem-solving skills, with the ability to work efficiently in a team and be available for varying shifts. While A+, Network+, and Security+ certifications or 1 year of experience are preferred, they are not strictly required, but passing a drug screening and background check is mandatory.
IT Help Desk Technician at CSA Global LLC
Washington, District of Columbia, United States -
Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Second-Tier Support, PC Hardware, Server Applications, Mainframe Applications, Troubleshooting, Windows 10, Hardware Installation, Software Installation, Property Control, Network Connectivity, Android OS, iOS OS, Mobile Technology, Purebred Agent Duties, STIG Verification, CAC Support

Industry

IT Services and IT Consulting

Description
Description Client Solution Architects (CSA) is currently seeking a IT Helpdesk Technician to support a program at the Navy Yard in Washington, DC. This role provides second-tier support to end users for either PC, server, or mainframe applications and hardware. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommend systems modifications to reduce user problems. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. How Role will make an impact : Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, troubleshoot and remediate issues pertaining to new/reissued PC hardware and software. Accurately complete CNIC user agreement forms and other processes associated with property control, and obtaining the necessary signatures, and distributing forms in a timely manner. Integrate system peripherals such as printers, scanners, digital senders, mass storage devices, etc. into users’ workstations. Configure and support end-user network connectivity including, but not limited to, wired LAN and wireless LAN in building 111. Demonstrate knowledge of Google's Android and Apple's iOS operating systems used primarily in mobile technology and supported hardware devices such as smartphones and tablets. Must be able to demonstrate knowledge in Android's Linux-based open-source technology. Must be able to troubleshoot various users' devices such as major manufacturers for Samsung for Android and iOS Apple iPhone and iPad devices. Know its interface and basic features in accordance with government standards to help customize, troubleshoot, and restore user issues. Must have completed Purebred training in order to serve and perform Purebred Agent duties to assist mobile wireless users in registering their derived credentials with DISA database for all wireless devices. Verify Security Technical Implementation Guide (STIG) requirements have been established on user smartphone devices. Provide support for all IT equipment, to include PCs, printers, portable computers, multi-function print devices, and smartphone devices, Polycom (video VTC) units and other miscellaneous IT equipment. Install, configure, and support current and future versions networking protocols for wired and wireless connectivity, for local and remote users. Install, configure, and troubleshoot e-mail client software (Outlook) and guide/assist customers in the management of their email and use of these client applications including, but not limited to, the use of rules and personal folders/archives. Log all initial requests for service (i.e., incidents) that circumvent the NMCI Helpdesk (e.g., customer contacts desktop support technician directly) into the CNIC G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon between the contractor and the government Technical Representative, but no later than 4 business hours after completion of the call. Acknowledge all incidents within the timeframe specified. Provide detailed documentation of all tasks, troubleshooting steps, and current status of each incident by making appropriate entries in the G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon between the contractor and the Government’s Technical Representative, but no later than 4 business hours after most recent contact with the customer. Perform equipment relocation, installation, expansion, connection/disconnection, upgrades, support/maintenance, and preventive maintenance of computer systems hardware, documentation, and peripheral devices. Provide support for CAC (Common Access Card) deployment. Support and troubleshoot smart card readers, middleware, and PKI (Public Key Infrastructure) Certificates. Provide troubleshooting for CNIC personnel regarding CAC cards and their software certificates. Deliver unserviceable or excess IT equipment to staging area for disposal. Support asset inventory services for IT peripherals to include external hard drives, Apple Smartphones and related wireless devices iPads and Mifi’s, VTC units, monitors, laptops and desktops for 750+ users. Requirements What you’ll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Bachelors Degree Six years of technical experience with a wide range of hardware and software applications. Must possess excellent customer interface skills.
Responsibilities
This role provides second-tier support for end users regarding PC, server, or mainframe applications and hardware, interacting with other teams to resolve core problems. Responsibilities include troubleshooting operating systems, installing hardware/software, managing property control forms, and supporting mobile devices like smartphones and tablets.
IT Help Desk Technician at CSA Global LLC
Washington, District of Columbia, United States - Full Time
Skills Needed
Second Tier Support, Pc Hardware, Server Applications, Mainframe Applications, Troubleshooting, Windows 10, Hardware Installation, Software Installation, Property Control, Network Connectivity, Android Os, Ios Os, Mobile Technology, Purebred Agent Duties, Stig Verification, Cac Support
Specialization
Candidates must possess and maintain an active Secret Clearance and hold a Bachelor's Degree along with six years of technical experience across various hardware and software applications. Excellent customer interface skills are also required for this support role.
Experience Required
Minimum 5 year(s)
IT Help Desk Technician at ProgressSoft Corporation
Amman, Amman, Jordan - Full Time
Skills Needed
Help Desk Support, Customer Service, Troubleshooting, Help Desk Software, Database Engines, Operating Systems, Cloud Infrastructure, Devops Techniques, Application Servers, Networking, Backup Strategies, Disaster Recovery, Communication Skills, Interpersonal Skills, Integrity, Cultural Sensitivity
Specialization
Candidates should have 0-2 years of related work experience and a college diploma or BSc degree in a related field. Excellent communication skills in Arabic and English are required, along with knowledge of help desk activities and various technical skills.
Shop Helper/Fuel Island at Honey Bucket
South Hill, Washington, United States - Full Time
Skills Needed
Hand Tools, Power Tools, Driving, Communication Skills, Team Player, Self Starter, Mechanical Aptitude, Truck Washing, Yard Labor, Shop Labor
Specialization
Candidates must possess a clean driving record and experience working with both hand and power tools, with a preference for those able to work a swing shift in Puyallup, WA. A clean and valid WA driver's license, communication skills, and being a team player are also preferred qualifications.
Helpdesk Analyst - ITIL at NTT DATA
Coimbatore, tamil nadu, India - Full Time
Skills Needed
Itil, Analytical Skills, Troubleshooting, Customer Handling, Communication, Stress Management, Problem Solving, Mentoring, Coaching, Technical Learning, Workload Balancing, Ticket Assignment, Quality Metrics, Process Improvement, Team Coordination, Performance Identification
Specialization
Candidates should have a minimum of 12 months experience in a similar role and 12-18 months in a Technical Support Associate or equivalent position. Expert knowledge of supported tools and applications, along with advanced troubleshooting skills, is required.
Help Desk Specialist II at NetImpact Strategies
Washington, District of Columbia, United States - Full Time
Skills Needed
Tier Ii Technical Support, Troubleshooting, Incident Resolution, Escalation Support, Hardware Support, Software Support, Network Connectivity, Mobile Device Support, Servicenow, Root Cause Analysis, Sla Compliance, Technical Documentation, Windows Operating Systems, Microsoft 365, Vpn Issues, Executive Support
Specialization
Candidates must possess an Associate degree or equivalent experience along with a minimum of 3 years in a help desk or service desk role, and hold a CompTIA A+ certification. Required technical expertise includes strong troubleshooting skills for Windows operating systems, enterprise applications like Microsoft 365, and diagnosing network/VPN issues, alongside the ability to obtain federal clearance.
Experience Required
Minimum 2 year(s)
IT Helpdesk Tier 2 (NJ) at CubX Inc
Lakewood, New Jersey, United States - Full Time
Skills Needed
Microsoft 365, Azure Ad, Intune, Networking, Cloud First Environments, Windows, Macos, Ios/Android, Exchange Online, Sharepoint, Teams, Dns, Dhcp, Vlans, Vpns, Firewall Rules
Specialization
Candidates must possess advanced skills in Microsoft 365 administration, including Exchange Online and SharePoint, along with intermediate or higher-level networking knowledge covering DNS, DHCP, VPNs, and firewalls. Proficiency in Intune, Azure AD, and strong troubleshooting expertise across desktop and network environments are essential.
Experience Required
Minimum 2 year(s)
IT Help Desk Specialist at Ruoff Mortgage
Fort Wayne, Indiana, United States - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Ticketing System, Hardware Maintenance, Software Configuration, Remote Troubleshooting, Diagnostic Techniques, Problem Solving, Analytical Skills, Team Working, Confidentiality, Security Awareness, Decision Making, Organization, Communication
Specialization
Candidates must have proven experience as a help desk technician, strong communication skills for non-technical staff, and technical proficiency with office automation products and remote control tools. A minimum of two years of relevant experience is required, with an Associate degree in a technical field or equivalent experience preferred.
Experience Required
Minimum 2 year(s)
Summer Help Team Member at Kalmbach Feeds Inc
Upper Sandusky, Ohio, United States - Full Time
Skills Needed
Sweeping, Cleaning, Mowing, Landscaping, Waste Processing, Assisting Operations, Reliable Transportation, Drug Screening, Background Check
Specialization
Candidates must be at least 16 years old and possess reliable transportation to fulfill the job requirements. Successful applicants will also need to pass pre-employment screening, including a drug test and background check.
Fabrication Shop Helper at Republic Refrigeration, Inc.
Osceola, Louisiana, United States - Full Time
Skills Needed
Manual Labor, Lifting, Cleaning, Painting, Material Handling, Piping Systems, Fabrication, Assembly, Installation, Maintenance, Welding Assistance, Tool Setup, Housekeeping, Safety Adherence, Time Management, Communication
Specialization
Candidates should be mechanically inclined or interested in welding/pipefitting, capable of multitasking and following verbal instructions closely. Physical requirements include the ability to exert up to 70 pounds of force and work extended hours in various environmental conditions, including heights and around machinery.
Summer Helper Textbooks at Fort Bend Independent School District
Missouri City, Texas, United States - Full Time
Skills Needed
Delivery, Retrieval, Auditing, Inventory, Shipping, Receiving, Forklift Operation, Pallet Jack Operation, Safety Compliance, Organizational Skills, Basic Math, Lifting
Specialization
Successful candidates must be able to perform essential duties, which include physical tasks like stacking books and lifting up to 45 lbs, and operating equipment such as forklifts. A High School Diploma or GED is preferred, along with a valid Texas Driver's License and exceptional organizational skills.
Summer Helper Textbooks at Fort Bend Independent School District
Missouri City, Texas, United States - Full Time
Skills Needed
Delivery, Retrieval, Auditing, Inventory, Shipping, Receiving, Forklift Operation, Pallet Jack Operation, Safety Compliance, Organizational Skills, Basic Math, Lifting, Time Management
Specialization
Candidates must possess a High School Diploma or GED and a valid Texas Driver's License, along with exceptional organizational skills. Essential physical requirements include the ability to lift up to 45 lbs, work outdoors for extended periods, and stack books while stooping or squatting.
EEG Technician - Phelps at Northwell Career Site
Village of Sleepy Hollow, New York, United States - Full Time
Skills Needed
Electroencephalographic Recordings, Patient Interviewing, Equipment Maintenance, Electrode Application, Eeg Operation, Artifact Recognition, Protocol Modification, Hyperventilation, Photic Stimulation, Sleep Monitoring, Electromyograms, Electrocardiograms, Electrooculograms, Surgical Assistance, Cpr Certification
Specialization
Candidates must possess a High School Diploma or equivalent, current EEG Technician certification, and current American Heart Association Healthcare Provider CPR certification. Prior relevant experience is explicitly required for this position.
Help Desk Administrator at Trust Technology Solutions, LLC
Overland Park, Kansas, United States - Full Time
Skills Needed
Active Directory, Microsoft Office, Technical Certifications, Attention To Detail, Network Knowledge, Sql, Microsoft Windows 10, Pc Hardware Troubleshooting, Mdt, Financial Services Experience
Specialization
Candidates should have knowledge of Active Directory, Microsoft Office, and basic network concepts. Technical certifications and experience in the financial services industry are also preferred.
IT Help Desk Specialist at iHorizons UAE
Damascus, Damascus Governorate, Syria - Full Time
Skills Needed
Troubleshooting, Customer Support, Service Request Management, Remote Troubleshooting, Itil, Incident Management, Problem Management, Change Management, Sla Monitoring, Reporting, Communication, Problem Solving, Customer Orientation, Diagnostic Techniques, Ticketing Tools
Specialization
Candidates need a Bachelor's Degree in a related field or a Programming Diploma, with 0 to 3 years of experience, though fresh graduates are considered. A positive, empathetic attitude, strong problem-solving abilities, and flexibility to work shifts including weekends and holidays are essential.
IT Help Desk Technician at Benchmark Inc
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Hardware Support, Software Support, Office 365, Email Archiving, Spam Filtering, Vpn, Mfa, Saas Support, Asset Management, Intune, Hardware Replacement, Process Improvement, Sop Development, Ticket Workflow Management, Troubleshooting, End User Training
Specialization
Candidates must have education in a related field or 2+ years of IT Help Desk experience, with strong knowledge of Microsoft Windows, Teams, and Office 365, along with proficiency in hardware/software installation and basic networking concepts. Experience with Microsoft Intune is required, and skills in troubleshooting, self-direction, and strong interpersonal communication are essential.
Experience Required
Minimum 2 year(s)
IT Help Desk Technician at NPSG GLOBAL LLC
Marietta, Georgia, United States - Full Time
Skills Needed
Ticketing System, Azure Ad, O365, Mfa, Windows 10/11, Ringcentral, Telecommunications Systems, Mobile Device Management, Apple Business Manager, Apple Configurator, Access Control, Asset Management
Specialization
A Bachelor's degree in Computer Science, Information Technology, or a related field is required, though candidates currently pursuing the degree will be considered. Required experience includes end-user support or help desk roles, with preferred experience in Azure AD, O365, MFA administration, Windows 10/11 troubleshooting, and telecommunications systems.
Help Desk Technician II at Experian
Heredia, , Costa Rica - Full Time
Skills Needed
Technical Support, Phone Support, Email Support, Troubleshooting, Ticketing System, Case Documentation, Escalation Handling, Pc Skills, Internet Knowledge, Internet Explorer, Firefox, Chrome, Ftp, Xml, Json, Ad
Specialization
Candidates need 1-2 years of call center experience, with at least one year in technical support, along with proficiency in PC skills and internet knowledge, including specific browser proficiency. Required technical experience includes familiarity with FTP, XML, Json, and Active Directory (AD), alongside advanced English language skills (85% or above).
IT Help Desk Specialist at Riverside Technologies Inc
Mitchell, South Dakota, United States - Full Time
Skills Needed
Technical Assistance, Customer Service, Problem Solving, Communication, Teamwork, Diagnostic Programs, Hardware Repair, Software Support, Network Troubleshooting, Ticket Management, Training, Performance Maintenance, Bilingual
Specialization
Candidates should have excellent customer service skills and strong verbal communication abilities. A+ and Network+ certifications are preferred, along with a year of experience in a similar role.
IT Help Desk Technician at nimble International
Chesterfield, Missouri, United States - Full Time
Skills Needed
Technical Troubleshooting, Hardware Support, Software Support, Network Connectivity, Ticketing System, Issue Escalation, Software Installation, Asset Inventory, User Setup, Sop Adherence, Tcp/Ip, Dns, Dhcp, Microsoft Office Suite, Windows Operating Systems, Customer Service
Specialization
Candidates must possess strong technical troubleshooting skills and a basic understanding of networking concepts like TCP/IP, DNS, and DHCP, along with familiarity with the Microsoft Office Suite and Windows OS. Excellent verbal and written communication skills, strong customer service orientation, and the ability to manage multiple tasks are essential.
IT Help Desk Specialist at Riverside Technologies Inc
Louisville, Kentucky, United States - Full Time
Skills Needed
Problem Solving, Customer Service, Technical Support, System Maintenance, Hardware Repair, Software Installation, Lan Troubleshooting, Wan Troubleshooting, Verbal Communication, Teamwork, Diagnostic Programs, Systems Management Tools
Specialization
Successful candidates must have excellent customer service and strong verbal communication/problem-solving skills, with the ability to work efficiently in a team and be available for varying shifts. While A+, Network+, and Security+ certifications or 1 year of experience are preferred, they are not strictly required, but passing a drug screening and background check is mandatory.