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Helpdesk Senior Associate - German at NTT DATA
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Technical Support, Problem Solving, Ms Windows, Pc Hardware, Internet Explorer, Ms Office, Cots Applications, German Language, Communication Skills, Automation, Issue Triage, User Issues, Collaboration, Learning, Troubleshooting
Specialization
Candidates must be graduates with good communication skills and a strong command of the German language. A B1 level certification in German is required, along with good comprehension and writing skills.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and 6 months of customer service experience are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Administration, Software Installation, Hardware Installation, Communication, Problem Solving, User Support, Ticketing System, Office Requirements
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Helpdesk Senior Associate - REMOTE at NTT DATA
Knoxville, Tennessee, United States - Full Time
Skills Needed
Service Desk Experience, Technical Troubleshooting, Effective Communication, Interpersonal Skills, Typing Skills, Listening Skills, Healthcare Call Center Experience, Customer Service
Specialization
Minimum of 4 years of service desk or helpdesk experience is required, along with at least 1 year of technical troubleshooting experience. A high school diploma or equivalent is also required.
Experience Required
Minimum 2 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Problem Solving, Communication, Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working on afternoon or night shifts. Advanced English and 6 months of experience in customer service are also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Communication, Network Administration, Software Installation, Hardware Support, Ticketing System, Office Requirements, Problem Solving, Adaptability
Specialization
Candidates should have basic troubleshooting skills and an understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency is required.
[Danang Onsite] IT Helpdesk Intern at SmartDev
Đà Nẵng, , Vietnam - Full Time
Skills Needed
Basic English Communication, It Helpdesk, Support Activities, Interpersonal Skills, Teamwork, Learning Dedication, Linux Knowledge, Macos Knowledge, Responsibility, Autonomy
Specialization
Candidates should have basic English communication skills and a demonstrated interest in IT Helpdesk activities. Strong interpersonal skills and a dedication to learning are essential.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation, Afternoon Shift, Night Shift, Advanced English, It Environment
Specialization
Candidates must have 6 months of experience in customer service and an interest in working in an IT environment. Advanced English proficiency and availability for afternoon or night shifts are also required.
Technicien Help Desk H/F Modèle FR at ACRELEC
Saint-Thibault-des-Vignes, Ile-de-France, France - Full Time
Skills Needed
Diagnostic Techniques, Problem Solving, Technical Support, Customer Service, Remote Access, Ticketing Systems, Microsoft Tools, Electrotechnical Skills
Specialization
The ideal candidate should be rigorous, autonomous, and methodical, with strong diagnostic and problem-solving skills in electrotechnical and IT systems. Excellent communication skills and a strong customer focus are essential.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency are required.
Overhead Door Installer and Helper at Daytona Door Products
West St Paul, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Delivery Driver Helper – Full Time at Summit Beverage
Butte, Montana, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Product Merchandising, Stocking, Organization, Problem Solving, Interpersonal Skills, Initiative, Physical Stamina, Attention To Detail, Driving, Safety Regulations, Time Management, Product Rotation, Equipment Handling
Specialization
A high school diploma or equivalent is preferred, along with a valid Montana driver's license. Previous experience in grocery, retail, or beverage is a plus.
CAN - Help Desk Support: IV (Lead) at Robert Half
Toronto, ON M3L 2N4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Fundamentals, Software Installation, Hardware Support, Communication, Problem Solving, Ticketing System, Office Requirements, Adaptability
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Process Lead – Helpdesk Experience at Dr Reddy's Laboratories Limited
Hyderabad, Telangana, India - Full Time
Skills Needed
Helpdesk Experience Design, User Journey Mapping, Service Delivery, Performance Management, Knowledge Management, Process Governance, Stakeholder Engagement, Continuous Improvement, Analytical Skills, Problem Solving Skills, Communication Skills, Excel Skills, Digital Adoption, Employee Experience, Automation, Training
Specialization
Candidates should have an MBA in HR or a related field and a minimum of 7 years of experience in managing helpdesk operations. Proven experience with IVR systems and knowledge management is essential.
Experience Required
Minimum 5 year(s)
Cook2 (Kitchen Helper) – PT Causal at Shepherd Village Inc
Toronto, ON M1T 3K9, Canada - Full Time
Skills Needed
Food Preparation, Public Health
Specialization
Holds an approved chef training or culinary management diploma or certificate in ontario or a certificate of qualification as a cook under the apprenticeship program (red seal is preferred).
Qualification
Diploma
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Fundamentals, Software Installation, Hardware Maintenance, Communication, Problem Solving, Office Requirements, User Requests, Ticketing System
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, In House Applications, Email Support, Incident Documentation, Escalation, Problem Investigation, Solution Recommendation, It Environment, Advanced English, L1 Support
Specialization
Candidates should have 6 months of experience in customer service and an interest in working in an IT environment. Advanced English proficiency is required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required.
Helpdesk Senior Associate - German at NTT DATA
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Problem-Solving, MS Windows, PC Hardware, Internet Explorer, MS Office, COTS Applications, German Language, Communication Skills, Automation, Issue Triage, User Issues, Collaboration, Learning, Troubleshooting

Industry

IT Services and IT Consulting

Description
Req ID: 335635 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - German to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Helpdesk Analyst Overview: NTT DATA is growing our Digital Workplace team and is looking for a Technologist for Digital Workplace. As a Technologist within our IT organization, you will play a key role in resolving user issues, managing issue triage, and contributing to the automation pipeline. Your primary focus will be on providing technical support, identifying tasks suitable for automation, and collaborating with senior team members to enhance your skills and knowledge. Your enthusiasm for learning, strong problem-solving abilities, and desire to build your skillset will be crucial in this role as you contribute to the effective functioning of our IT operations. The Company NTT DATA Corporation is the 6th largest global IT services company and part of the NTT Group, a Fortune 29 telecommunications and IT services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. oles and Responsibilities Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc Requirements for this role include: Must be a Graduate.Good communication skills. Good hold on German language(Writing + Speaking) Must be at least B1 level certified in German language Good comprehension & writing skills About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Responsibilities
Provide L1/L1.5 technical guidance in resolving user issues through various communication channels. Act as a liaison between customers and departments within the Client Infrastructure.
Helpdesk Senior Associate - German at NTT DATA
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Technical Support, Problem Solving, Ms Windows, Pc Hardware, Internet Explorer, Ms Office, Cots Applications, German Language, Communication Skills, Automation, Issue Triage, User Issues, Collaboration, Learning, Troubleshooting
Specialization
Candidates must be graduates with good communication skills and a strong command of the German language. A B1 level certification in German is required, along with good comprehension and writing skills.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and 6 months of customer service experience are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Administration, Software Installation, Hardware Installation, Communication, Problem Solving, User Support, Ticketing System, Office Requirements
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Helpdesk Senior Associate - REMOTE at NTT DATA
Knoxville, Tennessee, United States - Full Time
Skills Needed
Service Desk Experience, Technical Troubleshooting, Effective Communication, Interpersonal Skills, Typing Skills, Listening Skills, Healthcare Call Center Experience, Customer Service
Specialization
Minimum of 4 years of service desk or helpdesk experience is required, along with at least 1 year of technical troubleshooting experience. A high school diploma or equivalent is also required.
Experience Required
Minimum 2 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Problem Solving, Communication, Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working on afternoon or night shifts. Advanced English and 6 months of experience in customer service are also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Communication, Network Administration, Software Installation, Hardware Support, Ticketing System, Office Requirements, Problem Solving, Adaptability
Specialization
Candidates should have basic troubleshooting skills and an understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency is required.
[Danang Onsite] IT Helpdesk Intern at SmartDev
Đà Nẵng, , Vietnam - Full Time
Skills Needed
Basic English Communication, It Helpdesk, Support Activities, Interpersonal Skills, Teamwork, Learning Dedication, Linux Knowledge, Macos Knowledge, Responsibility, Autonomy
Specialization
Candidates should have basic English communication skills and a demonstrated interest in IT Helpdesk activities. Strong interpersonal skills and a dedication to learning are essential.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation, Afternoon Shift, Night Shift, Advanced English, It Environment
Specialization
Candidates must have 6 months of experience in customer service and an interest in working in an IT environment. Advanced English proficiency and availability for afternoon or night shifts are also required.
Technicien Help Desk H/F Modèle FR at ACRELEC
Saint-Thibault-des-Vignes, Ile-de-France, France - Full Time
Skills Needed
Diagnostic Techniques, Problem Solving, Technical Support, Customer Service, Remote Access, Ticketing Systems, Microsoft Tools, Electrotechnical Skills
Specialization
The ideal candidate should be rigorous, autonomous, and methodical, with strong diagnostic and problem-solving skills in electrotechnical and IT systems. Excellent communication skills and a strong customer focus are essential.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency are required.
Overhead Door Installer and Helper at Daytona Door Products
West St Paul, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Delivery Driver Helper – Full Time at Summit Beverage
Butte, Montana, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Product Merchandising, Stocking, Organization, Problem Solving, Interpersonal Skills, Initiative, Physical Stamina, Attention To Detail, Driving, Safety Regulations, Time Management, Product Rotation, Equipment Handling
Specialization
A high school diploma or equivalent is preferred, along with a valid Montana driver's license. Previous experience in grocery, retail, or beverage is a plus.
CAN - Help Desk Support: IV (Lead) at Robert Half
Toronto, ON M3L 2N4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Fundamentals, Software Installation, Hardware Support, Communication, Problem Solving, Ticketing System, Office Requirements, Adaptability
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Process Lead – Helpdesk Experience at Dr Reddy's Laboratories Limited
Hyderabad, Telangana, India - Full Time
Skills Needed
Helpdesk Experience Design, User Journey Mapping, Service Delivery, Performance Management, Knowledge Management, Process Governance, Stakeholder Engagement, Continuous Improvement, Analytical Skills, Problem Solving Skills, Communication Skills, Excel Skills, Digital Adoption, Employee Experience, Automation, Training
Specialization
Candidates should have an MBA in HR or a related field and a minimum of 7 years of experience in managing helpdesk operations. Proven experience with IVR systems and knowledge management is essential.
Experience Required
Minimum 5 year(s)
Cook2 (Kitchen Helper) – PT Causal at Shepherd Village Inc
Toronto, ON M1T 3K9, Canada - Full Time
Skills Needed
Food Preparation, Public Health
Specialization
Holds an approved chef training or culinary management diploma or certificate in ontario or a certificate of qualification as a cook under the apprenticeship program (red seal is preferred).
Qualification
Diploma
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Fundamentals, Software Installation, Hardware Maintenance, Communication, Problem Solving, Office Requirements, User Requests, Ticketing System
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, In House Applications, Email Support, Incident Documentation, Escalation, Problem Investigation, Solution Recommendation, It Environment, Advanced English, L1 Support
Specialization
Candidates should have 6 months of experience in customer service and an interest in working in an IT environment. Advanced English proficiency is required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required.