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IT Helpdesk Technician L1 PH at Excis Ltd Germany
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
It Helpdesk, Technical Support, Windows 10, Macos, Active Directory, Office 365, Vpn, Remote Desktop, Problem Solving, Communication, Time Management, Customer Service, Ticketing Systems, Itil, Networking, Cloud Platforms
Specialization
The ideal candidate should have 1-2 years of IT helpdesk or technical support experience and a solid understanding of relevant technologies. Strong communication skills and a customer-centric mindset are essential.
A/C Services Attd/AMT Helper at FedEx Canada
Memphis, Tennessee, United States - Full Time
Skills Needed
Aircraft Line Support, Aircraft Security Inspections, Exterior Cleaning, Interior Cleaning, De Icing, Aircraft Loading Equipment Operation, Maintenance Support, Kneeling, Bending, Squatting, Climbing, Understanding Aircraft Operations, Interpreting Faa Rules, Knowledge Of Safety Procedures, Knowledge Of Cleaning Materials, Operating Powered Equipment, Willingness To Work Odd Hours
Specialization
Candidates must have a high school diploma or GED and be enrolled in an accredited aviation maintenance program for airframe and powerplant certification. Physical ability to lift 50 lbs and perform frequent kneeling, bending, and climbing is required.
Seasonal Part Time Sales Help at Lids
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Scranton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Vernon, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Strong interpersonal and communication skills are required. Ability to lift up to 50 pounds and stand for extended periods is necessary.
Maintenance Technician Helper at Ferrellgas
, Texas, United States - Full Time
Skills Needed
Inspection, Maintenance, Repair, Documentation, Troubleshooting, Mechanical Systems, Electrical Systems, Time Management, Organizational Skills, Attention To Detail, Reliability, Microsoft Office, Pneumatic Systems, Hydraulic Systems, Safety Procedures, Problem Resolution
Specialization
Candidates must have a high school diploma and at least one year of maintenance experience in a manufacturing environment. Proficiency in Microsoft Office and basic knowledge of mechanical, pneumatic, and hydraulic systems are also required.
Seasonal Part Time Sales Help at Lids
The Woodlands, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Physical Ability, Teamwork, Retail Policies
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Seasonal Part Time Sales Help at Lids
, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
College Station, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Seasonal Part Time Sales Help at Lids
, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication Skills, Computer Skills, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Help Desk Support Technician at SAIC
Silver Spring, Maryland, United States - Full Time
Skills Needed
Technical Knowledge, Troubleshooting, Customer Service, Sense Of Urgency, Documentation, Sop Adherence, Collaboration, Adaptability, Attention To Detail
Specialization
Candidates must have an Associate’s degree or higher in IT, Computer Science, or a related field, or equivalent experience, along with 2-4 years of experience in technical support. Excellent written and verbal communication skills are also required.
Experience Required
Minimum 2 year(s)
Tier II Help Desk Specialist at TekSynap
Silver Spring, Maryland, United States - Full Time
Skills Needed
Hardware Troubleshooting, Software Troubleshooting, Windows Os, Macos, Networking, Active Directory, Remote Support Tools, Virtualization, Two Factor Authentication, Endpoint Protection, Incident Response, Itsm, Technical Support, Problem Solving, Communication, Customer Service
Specialization
Candidates must have a minimum of 4 years of experience in Information Technology or a related field, with an AA degree preferred. Certifications such as Apple Device Support Certification and CompTIA A+ or Security+ are also preferred.
Experience Required
Minimum 5 year(s)
Delivery Helper - Weekly Pay at National Star Services
Greer, South Carolina, United States - Full Time
Skills Needed
Bilingual, Heavy Lifting, Warehouse Stocking, Loading, Unloading, Appliance Delivery, Teamwork, Reliability
Specialization
Candidates should be bilingual in English and Spanish, possess two valid forms of ID, and be able to handle heavy appliances. Steel toe boots are required, and a background check will be conducted.
Seasonal Part Time Sales Help at Lids
San Mateo, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Chico, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Southaven, Mississippi, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Nashville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Help Desk Support Technician at Kane Logistics and ID Logistics Company
Frackville, Pennsylvania, United States - Full Time
Skills Needed
Help Desk Support, Customer Service, Technical Support, Microsoft Windows 10, Microsoft Server, Microsoft 365, Active Directory, Tcp/Ip Networking, Vpn Technologies, Data Backup Solutions, Virus Protection, Network Monitoring Tools, Troubleshooting, Rf Technology, Analytical Skills, Communication Skills
Specialization
Candidates must have a high school diploma or a bachelor's degree in Computer Science, along with at least 2 years of hands-on help desk experience. Strong knowledge of Microsoft products and troubleshooting skills for various devices is essential.
Experience Required
Minimum 2 year(s)
Seasonal Part Time Sales Help at Lids
The Woodlands, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Physical Ability, Teamwork, Retail Policies
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates should be able to lift up to 50 pounds and stand for extended periods.
IT Helpdesk Technician L1 PH at Excis Ltd Germany
Quezon City, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Helpdesk, Technical Support, Windows 10, macOS, Active Directory, Office 365, VPN, Remote Desktop, Problem Solving, Communication, Time Management, Customer Service, Ticketing Systems, ITIL, Networking, Cloud Platforms

Industry

Information Technology & Services

Description
WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for proactive IT Helpdesk Technician to deliver exceptional first-line technical support to our internal users and clients. The ideal candidate is proactive, technically sharp, and able to provide a world-class customer experience while resolving issues efficiently and accurately. This role is perfect for someone who can handle a fast-paced environment, communicates clearly, and takes ownership of resolving everyday technical challenges. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. · Client in 190+ countries · 6000+ Engineers · 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do: Serve as the first point of contact for IT incidents and service requests via phone, ticketing system, email, or chat; troubleshoot and resolve L1 issues including Windows/macOS login, VPN/remote access, password resets/MFA, printer/peripheral issues, basic network troubleshooting, Office 365/Google Workspace support, application installation/configuration, and account requests. Manage ticketing system by creating, updating, and closing tickets with accurate notes and resolution steps; prioritize tasks based on SLAs and severity; ensure high first-call resolution rates; escalate complex issues to L2/L3 teams with full documentation. Communicate clearly and empathetically with users; provide professional, timely updates; take ownership of issues until full resolution; maintain knowledge base articles for recurring problems. Assist with user onboarding/offboarding including account setup and equipment preparation; support basic endpoint security tasks such as antivirus checks and patching confirmation; follow ITIL processes for incident, request, and escalation management. Monitor security alerts; escalate and coordinate with higher levels as needed; promote proactive problem prevention; maintain documentation and standards for incident management. What You Need: Required Experience: 1–2+ years of IT helpdesk or technical support experience (preferred); solid understanding of Windows 10/11, basic macOS troubleshooting, Active Directory (password resets, account unlocks), Office 365 admin basics, VPN/remote desktop technologies.​ Core Technical Skills: Strong diagnostic and problem-solving skills.​ Communication & Management: Excellent English communication skills (written and verbal); time-management skills to handle multiple tasks; customer-centric mindset and positive, solution-oriented attitude.​ Preferred Ticketing & Processes: Experience using ticketing systems (Jira, Zendesk, Freshservice, ServiceNow); familiarity with ITIL foundations.​ Advanced Nice-to-Have: Basic networking knowledge (DNS, DHCP, IP addressing); experience with cloud platforms (Azure, Google Workspace, AWS basic support). Why Join Us: At Excis, your work matters as part of a dynamic, hands-on team where technical expertise directly enhances user satisfaction and operational success. The company offers a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Employees enjoy competitive compensation and the opportunity to contribute to a global IT leader that values innovation and excellence with offices in over 50 countries. Clear performance expectations provide a defined growth path toward L2 support roles and beyond. Comprehensive training and certification support covers CompTIA A+, ITIL foundations, and Microsoft credentials in a collaborative team setting. Opportunities abound to work with modern tools, enterprise technologies, and cloud platforms like Azure and AWS. Ready to make a difference and grow your career? Apply now to join Excis in the Philippines and lead IT support excellence!

How To Apply:

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Responsibilities
Serve as the first point of contact for IT incidents and service requests, troubleshooting and resolving L1 issues. Manage the ticketing system, ensuring high first-call resolution rates and escalating complex issues as needed.
IT Helpdesk Technician L1 PH at Excis Ltd Germany
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
It Helpdesk, Technical Support, Windows 10, Macos, Active Directory, Office 365, Vpn, Remote Desktop, Problem Solving, Communication, Time Management, Customer Service, Ticketing Systems, Itil, Networking, Cloud Platforms
Specialization
The ideal candidate should have 1-2 years of IT helpdesk or technical support experience and a solid understanding of relevant technologies. Strong communication skills and a customer-centric mindset are essential.
A/C Services Attd/AMT Helper at FedEx Canada
Memphis, Tennessee, United States - Full Time
Skills Needed
Aircraft Line Support, Aircraft Security Inspections, Exterior Cleaning, Interior Cleaning, De Icing, Aircraft Loading Equipment Operation, Maintenance Support, Kneeling, Bending, Squatting, Climbing, Understanding Aircraft Operations, Interpreting Faa Rules, Knowledge Of Safety Procedures, Knowledge Of Cleaning Materials, Operating Powered Equipment, Willingness To Work Odd Hours
Specialization
Candidates must have a high school diploma or GED and be enrolled in an accredited aviation maintenance program for airframe and powerplant certification. Physical ability to lift 50 lbs and perform frequent kneeling, bending, and climbing is required.
Seasonal Part Time Sales Help at Lids
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Scranton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Vernon, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Strong interpersonal and communication skills are required. Ability to lift up to 50 pounds and stand for extended periods is necessary.
Maintenance Technician Helper at Ferrellgas
, Texas, United States - Full Time
Skills Needed
Inspection, Maintenance, Repair, Documentation, Troubleshooting, Mechanical Systems, Electrical Systems, Time Management, Organizational Skills, Attention To Detail, Reliability, Microsoft Office, Pneumatic Systems, Hydraulic Systems, Safety Procedures, Problem Resolution
Specialization
Candidates must have a high school diploma and at least one year of maintenance experience in a manufacturing environment. Proficiency in Microsoft Office and basic knowledge of mechanical, pneumatic, and hydraulic systems are also required.
Seasonal Part Time Sales Help at Lids
The Woodlands, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Physical Ability, Teamwork, Retail Policies
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Seasonal Part Time Sales Help at Lids
, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
College Station, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Seasonal Part Time Sales Help at Lids
, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication Skills, Computer Skills, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Help Desk Support Technician at SAIC
Silver Spring, Maryland, United States - Full Time
Skills Needed
Technical Knowledge, Troubleshooting, Customer Service, Sense Of Urgency, Documentation, Sop Adherence, Collaboration, Adaptability, Attention To Detail
Specialization
Candidates must have an Associate’s degree or higher in IT, Computer Science, or a related field, or equivalent experience, along with 2-4 years of experience in technical support. Excellent written and verbal communication skills are also required.
Experience Required
Minimum 2 year(s)
Tier II Help Desk Specialist at TekSynap
Silver Spring, Maryland, United States - Full Time
Skills Needed
Hardware Troubleshooting, Software Troubleshooting, Windows Os, Macos, Networking, Active Directory, Remote Support Tools, Virtualization, Two Factor Authentication, Endpoint Protection, Incident Response, Itsm, Technical Support, Problem Solving, Communication, Customer Service
Specialization
Candidates must have a minimum of 4 years of experience in Information Technology or a related field, with an AA degree preferred. Certifications such as Apple Device Support Certification and CompTIA A+ or Security+ are also preferred.
Experience Required
Minimum 5 year(s)
Delivery Helper - Weekly Pay at National Star Services
Greer, South Carolina, United States - Full Time
Skills Needed
Bilingual, Heavy Lifting, Warehouse Stocking, Loading, Unloading, Appliance Delivery, Teamwork, Reliability
Specialization
Candidates should be bilingual in English and Spanish, possess two valid forms of ID, and be able to handle heavy appliances. Steel toe boots are required, and a background check will be conducted.
Seasonal Part Time Sales Help at Lids
San Mateo, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Chico, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Southaven, Mississippi, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Skills, Lifting, Climbing, Standing
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
Nashville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Help Desk Support Technician at Kane Logistics and ID Logistics Company
Frackville, Pennsylvania, United States - Full Time
Skills Needed
Help Desk Support, Customer Service, Technical Support, Microsoft Windows 10, Microsoft Server, Microsoft 365, Active Directory, Tcp/Ip Networking, Vpn Technologies, Data Backup Solutions, Virus Protection, Network Monitoring Tools, Troubleshooting, Rf Technology, Analytical Skills, Communication Skills
Specialization
Candidates must have a high school diploma or a bachelor's degree in Computer Science, along with at least 2 years of hands-on help desk experience. Strong knowledge of Microsoft products and troubleshooting skills for various devices is essential.
Experience Required
Minimum 2 year(s)
Seasonal Part Time Sales Help at Lids
The Woodlands, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Physical Ability, Teamwork, Retail Policies
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates should be able to lift up to 50 pounds and stand for extended periods.