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Help Desk Analyst II at Carrols Corporation
Syracuse, NY 13203, USA - Full Time
Skills Needed
Market Data, Analytical Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Help Desk Specialist at CompQsoft, Inc.
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Help Desk Support, Troubleshooting, Hardware Support, Software Support, Windows Applications, Email Support, Printer Support, Security Clearance, Iat Level Ii Certifications, Customer Service, Technical Support, Communication Skills, Problem Solving, Client Interaction, It Support, Federal Government
Specialization
Requires an active Secret security clearance and any one of the IAT Level II certifications. Candidates should have at least 3 years of experience.
Experience Required
Minimum 2 year(s)
Help Desk Technician at Spring EQ LLC
Conshohocken, PA 19428, USA - Full Time
Skills Needed
Scanners, Privacy Regulations, Service Quality, Disabilities, Mortgage Industry, Active Directory, Outlook, Service Orientation, Servicenow, Business Operations, Zendesk, Onedrive, Operating Systems, Thinking Skills, Ticketing Systems, Mobile Devices, Jira, Windows, Excel
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Part-Time Sales Help at LIDS
Rocky View, AB, Canada - Full Time
Skills Needed
Interpersonal Skills, Professional Manner
Qualification
Diploma
Help Desk Analyst II at Sentar
Shaw AFB, SC 29152, USA - Full Time
Skills Needed
Mobile Devices
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Help Desk Specialist at sg360°
Wheeling, Illinois, United States - Full Time
Skills Needed
Troubleshooting, Problem Solving, Communication, Interpersonal Skills, Customer Service, Organizational Skills, Multitasking, Technical Support, Active Directory, Office 365, Hardware Support, Software Support, Network Connectivity, Data Migration, Remote Support, Mac Os
Specialization
Candidates should have 1-3 years of experience in supporting Microsoft technologies and web/networked computing environments. A bachelor's degree in Computer Science or a related field is preferred, or an associate degree with equivalent work experience.
Cashier/General Help at Compass Group
Peterborough, ON, Canada - Full Time
Skills Needed
Communication Skills, It, Customer Service Skills, Citizenship
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Help Desk Technician at Flat Branch Home Loans
Chesterfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Microsoft Office, Microsoft Windows, Remote Assistance, Incident Management, Training, Organizational Skills, Positive Attitude, Learning, Hardware Preparation, Printer Management, Ticketing System, Communication, Problem Solving
Specialization
Candidates should have a strong customer service focus and a positive attitude, along with the ability to manage their own workload. Physical requirements include the ability to lift 40lbs and prolonged periods of sitting at a desk.
Help Desk Technician at Flat Branch Home Loans
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Microsoft Office, Microsoft Windows, Remote Assistance, Incident Management, Training, Organization, Communication, Problem Solving, Hardware Deployment, Printer Management, Ticketing System, Positive Attitude, Learning
Specialization
Candidates should have a strong customer service focus and a passion for learning. They must be organized, able to manage their workload, and capable of lifting 40lbs.
Help Desk specialist at Rapyd Financial Network (2016) Ltd.
Tel Aviv, Tel Aviv, Israel - Full Time
Skills Needed
Helpdesk Support, Cloud Based Environment, Apple Device Mdm Solutions, Google Workspace, Service Oriented, Proactive Attitude, Computer Systems, Peripheral Equipment, Atlassian Products, Scripting Skills, English Fluency, Cloud Environments
Specialization
Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment is required. Hands-on experience with Apple device MDM solutions and Google Workspace is essential, along with a solid understanding of computer systems.
Experience Required
Minimum 2 year(s)
Help Desk Technician at Info Origin
Conyers, GA 30013, USA - Full Time
Skills Needed
Spanish, Apple, Computer Technology, Outlook
Specialization
Technology
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Part-Time Sales Help at Lids
, California, United States - Full Time
Skills Needed
Interpersonal Skills, Communication, Customer Service, Sales, Inventory Management, Product Knowledge, Teamwork, Problem Solving, Attention To Detail, Time Management, Physical Stamina, Visual Merchandising, Professional Appearance, Adaptability, Organization, Lifting Ability
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Help Desk Specialist at Protech Solutions Inc
Dover, DE 19901, USA - Full Time
Skills Needed
Bmc Remedy, Communication Skills, Customer Service, It Infrastructure, Servicenow, Ticketing Systems
Qualification
Graduate
Help Desk Technician at Ripley Heatwole Company Inc
Virginia Beach, VA 23462, USA - Full Time
Skills Needed
Communication Skills, Telecommunications
Specialization
Telecommunications or a related field preferred
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Help Desk Specialist at PHOTAVIA
Milwaukee, WI 53202, USA - Full Time
Skills Needed
Analytical Skills
Specialization
High school diploma or equivalent; additional certifications are a bonus.
Qualification
Diploma
General Kitchen Help at Compass Group
Greater Sudbury, ON, Canada - Full Time
Skills Needed
Citizenship, It, Time Management
Qualification
Graduate
Electrician's Helper at Chesapeake Shipbuilding Corp
Salisbury, Maryland, United States - Full Time
Skills Needed
Electrical Labor, Blueprint Reading, Wiring Schematics, Technical Manuals, Voltage Calculation, Amperage Calculation, Resistance Calculation, Electrical Codes, Three Phase Power, Electrical Distribution, Problem Solving, Communication, Teamwork, Safety Gear Usage, Hand Tool Proficiency, Power Tool Proficiency
Specialization
Candidates should have completed a high school electrical CTE program or equivalent experience in electrical work. Technical skills in reading blueprints, understanding electrical codes, and safe tool usage are essential.
Help Desk Technician at Spidernet Technical Consulting LLC
Crum Lynne, PA 19022, USA - Full Time
Skills Needed
Computer Science, Ccna, A+, Computer Technology, Active Directory
Specialization
Computer Science
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Painting Crew Helper at Ward Painting and Home Repair
WS, ON L4A 4K4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Grocery Store Helper at United Grocers Supermarket
Edmonton, AB T5H 0E3, Canada - Full Time
Skills Needed
Customer Service Skills, Cantonese, Korean, Phone Etiquette
Qualification
Graduate
Help Desk Analyst II at Carrols Corporation
Syracuse, NY 13203, USA -
Full Time

Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

26.0

Posted On

16 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Market Data, Analytical Skills

Industry

Information Technology/IT

Description

Carrols Corporation headquartered in Syracuse, NY, is a subsidiary of Restaurant Brands International, Inc. (RBI). Carrols operates over 1,000 Burger King restaurants.
At Carrols, a job is never just a job. Its a career. We are excited to add a new employee to our Construction departments Facility Maintenance Organization and are currently recruiting for a Maintenance Technician to join our team.
At Carrols, a job is never just a job. Its a career. We are excited to search and bring on a new team member in our Help Desk department and we are currently recruiting for a Help Desk Analyst II to join our team.
The Help Desk Analyst II will provide first point of contact technical support through analysis and problem solving for the installation, maintenance, implementation and documentation of the current Restaurant Systems software and hardware technologies via phone or remote support communication.

EXPERIENCE:

  • 2+ years of experience in an IT support/HelpDesk support role.
  • Experience with HelpDesk software and remote support tools desired.
  • Retail experience to include POS and Back Office management applications including inventory systems.
  • Experience in a multi-shift or 24/7 environment preferred.
  • Good understanding of corporate networking infrastructure (i.e. Hardware based VPN preferred.)
  • Good understanding of LAN, WAN and Wi-Fi
  • Good analytical skills
  • Work well under pressure with minimal supervision.
    The pay range for this position is $24.00- 26.00 per hour depending on experience. Pay is to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
    Brand: Carrols Corporation
    Address: 968 James Street Syracuse, NY - 13203
    Property Description: Corporate|R00|
    Property Number: 9190
Responsibilities
  • Provide effective communication of support solutions to restaurant personnel on existing, as well as new, technology platforms.
  • Install/update hardware and software to resolve system related issues per established procedures
  • Diagnose and document system related issues in a timely and efficient manner.
  • Follow-upon unresolved issues to ensure timely resolutions.
  • Adjust activities based on call volume fluctuations.
  • Interpret user problems and recommend solutions.
  • Escalate unresolved issues to the correct resource.
  • Ability to organize and prioritize tasks to ensure timely problem resolution.
  • Flexible work hours.
  • Other duties as assigned.
Help Desk Analyst II at Carrols Corporation
Syracuse, NY 13203, USA - Full Time
Skills Needed
Market Data, Analytical Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Help Desk Specialist at CompQsoft, Inc.
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Help Desk Support, Troubleshooting, Hardware Support, Software Support, Windows Applications, Email Support, Printer Support, Security Clearance, Iat Level Ii Certifications, Customer Service, Technical Support, Communication Skills, Problem Solving, Client Interaction, It Support, Federal Government
Specialization
Requires an active Secret security clearance and any one of the IAT Level II certifications. Candidates should have at least 3 years of experience.
Experience Required
Minimum 2 year(s)
Help Desk Technician at Spring EQ LLC
Conshohocken, PA 19428, USA - Full Time
Skills Needed
Scanners, Privacy Regulations, Service Quality, Disabilities, Mortgage Industry, Active Directory, Outlook, Service Orientation, Servicenow, Business Operations, Zendesk, Onedrive, Operating Systems, Thinking Skills, Ticketing Systems, Mobile Devices, Jira, Windows, Excel
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Part-Time Sales Help at LIDS
Rocky View, AB, Canada - Full Time
Skills Needed
Interpersonal Skills, Professional Manner
Qualification
Diploma
Help Desk Analyst II at Sentar
Shaw AFB, SC 29152, USA - Full Time
Skills Needed
Mobile Devices
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Help Desk Specialist at sg360°
Wheeling, Illinois, United States - Full Time
Skills Needed
Troubleshooting, Problem Solving, Communication, Interpersonal Skills, Customer Service, Organizational Skills, Multitasking, Technical Support, Active Directory, Office 365, Hardware Support, Software Support, Network Connectivity, Data Migration, Remote Support, Mac Os
Specialization
Candidates should have 1-3 years of experience in supporting Microsoft technologies and web/networked computing environments. A bachelor's degree in Computer Science or a related field is preferred, or an associate degree with equivalent work experience.
Cashier/General Help at Compass Group
Peterborough, ON, Canada - Full Time
Skills Needed
Communication Skills, It, Customer Service Skills, Citizenship
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Help Desk Technician at Flat Branch Home Loans
Chesterfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Microsoft Office, Microsoft Windows, Remote Assistance, Incident Management, Training, Organizational Skills, Positive Attitude, Learning, Hardware Preparation, Printer Management, Ticketing System, Communication, Problem Solving
Specialization
Candidates should have a strong customer service focus and a positive attitude, along with the ability to manage their own workload. Physical requirements include the ability to lift 40lbs and prolonged periods of sitting at a desk.
Help Desk Technician at Flat Branch Home Loans
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Microsoft Office, Microsoft Windows, Remote Assistance, Incident Management, Training, Organization, Communication, Problem Solving, Hardware Deployment, Printer Management, Ticketing System, Positive Attitude, Learning
Specialization
Candidates should have a strong customer service focus and a passion for learning. They must be organized, able to manage their workload, and capable of lifting 40lbs.
Help Desk specialist at Rapyd Financial Network (2016) Ltd.
Tel Aviv, Tel Aviv, Israel - Full Time
Skills Needed
Helpdesk Support, Cloud Based Environment, Apple Device Mdm Solutions, Google Workspace, Service Oriented, Proactive Attitude, Computer Systems, Peripheral Equipment, Atlassian Products, Scripting Skills, English Fluency, Cloud Environments
Specialization
Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment is required. Hands-on experience with Apple device MDM solutions and Google Workspace is essential, along with a solid understanding of computer systems.
Experience Required
Minimum 2 year(s)
Help Desk Technician at Info Origin
Conyers, GA 30013, USA - Full Time
Skills Needed
Spanish, Apple, Computer Technology, Outlook
Specialization
Technology
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Part-Time Sales Help at Lids
, California, United States - Full Time
Skills Needed
Interpersonal Skills, Communication, Customer Service, Sales, Inventory Management, Product Knowledge, Teamwork, Problem Solving, Attention To Detail, Time Management, Physical Stamina, Visual Merchandising, Professional Appearance, Adaptability, Organization, Lifting Ability
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Help Desk Specialist at Protech Solutions Inc
Dover, DE 19901, USA - Full Time
Skills Needed
Bmc Remedy, Communication Skills, Customer Service, It Infrastructure, Servicenow, Ticketing Systems
Qualification
Graduate
Help Desk Technician at Ripley Heatwole Company Inc
Virginia Beach, VA 23462, USA - Full Time
Skills Needed
Communication Skills, Telecommunications
Specialization
Telecommunications or a related field preferred
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Help Desk Specialist at PHOTAVIA
Milwaukee, WI 53202, USA - Full Time
Skills Needed
Analytical Skills
Specialization
High school diploma or equivalent; additional certifications are a bonus.
Qualification
Diploma
General Kitchen Help at Compass Group
Greater Sudbury, ON, Canada - Full Time
Skills Needed
Citizenship, It, Time Management
Qualification
Graduate
Electrician's Helper at Chesapeake Shipbuilding Corp
Salisbury, Maryland, United States - Full Time
Skills Needed
Electrical Labor, Blueprint Reading, Wiring Schematics, Technical Manuals, Voltage Calculation, Amperage Calculation, Resistance Calculation, Electrical Codes, Three Phase Power, Electrical Distribution, Problem Solving, Communication, Teamwork, Safety Gear Usage, Hand Tool Proficiency, Power Tool Proficiency
Specialization
Candidates should have completed a high school electrical CTE program or equivalent experience in electrical work. Technical skills in reading blueprints, understanding electrical codes, and safe tool usage are essential.
Help Desk Technician at Spidernet Technical Consulting LLC
Crum Lynne, PA 19022, USA - Full Time
Skills Needed
Computer Science, Ccna, A+, Computer Technology, Active Directory
Specialization
Computer Science
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Painting Crew Helper at Ward Painting and Home Repair
WS, ON L4A 4K4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Grocery Store Helper at United Grocers Supermarket
Edmonton, AB T5H 0E3, Canada - Full Time
Skills Needed
Customer Service Skills, Cantonese, Korean, Phone Etiquette
Qualification
Graduate