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Helpdesk Associate - REMOTE at NTT DATA
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Helpdesk Support, Technical Troubleshooting, Customer Service, Call Center Experience, Communication Skills, Interpersonal Skills, Typing Skills, Listening Skills, Healthcare Knowledge, Epic, Cerner, Mckesson, Meditech, Incident Management, Service Desk Operations, Shift Flexibility, Problem Solving
Specialization
Candidates must have a minimum of 4 years of helpdesk experience and 1 year of technical troubleshooting experience. A high school diploma or equivalent is required, along with effective communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
IT Helpdesk Technician (Temp) at Obsidian Security
Newport Beach, California, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, It Asset Management, Onboarding, Offboarding, Communication, Problem Solving, Saas
Specialization
A bachelor's degree in Information Technology or a related field is required. Candidates should have experience in a Helpdesk environment and a passion for learning and troubleshooting.
Shop Helper- Trailer Mechanic at Charger Logistics Inc
Brampton, ON, Canada - Full Time
Skills Needed
Color, Customer Service Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Cashier/Kitchen General help at Just Catering
Markham, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Garage Door Installer Helper at Creative Door Services
Calgary, AB T1Y 5E2, Canada - Full Time
Skills Needed
Safety Training, Fall Protection, Welding, Climbing, Assessment, Health
Qualification
Graduate
Experience Required
Minimum 3 year(s)
General Help (6.5 hours/day) at LinnMar Community Schools
Marion, IA 52302, USA - Full Time
Skills Needed
Writing, Disabilities
Qualification
Diploma
Garage Door Installer Helper at Creative Door Services
Saskatoon, SK S7K 8J4, Canada - Full Time
Skills Needed
Safety Training, Climbing, Health, Welding, Fall Protection, Assessment
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Tier III Helpdesk Technician at Pacific Office Automation
Portland, OR 97201, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Help Desk Technician (Hybrid) at RedHelm*
Atlanta, Georgia, United States - Full Time
Skills Needed
Technical Support, Help Desk, Customer Service, Problem Solving, Microsoft Windows, Ticketing System, Attention To Detail, Communication, Windows Troubleshooting, Microsoft 365, Vpn Configuration, Network Troubleshooting, Remote Support, Analytical Skills, Interpersonal Skills, Active Directory
Specialization
1+ years of experience in technical support or help desk environments is required. Candidates should have strong attention to detail, excellent communication skills, and basic knowledge of Windows troubleshooting and Microsoft 365 support.
Help Desk Support Specialist at Eunify
Gilbert, Arizona, USA - Full Time
Skills Needed
Portals, Property Management, Zendesk, Communication Skills
Qualification
Graduate
Mortgage Helpdesk Underwriter at DAS Acquisition Company LLC
Remote, Oregon, USA - Full Time
Skills Needed
Underwriting, Processing, Mortgage Underwriting
Specialization
Subject matter and ability to communicate that expertise to all organizational levels
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Garage Door Installer Helper at Creative Door Services
Fort McMurray, AB T9H 4A6, Canada - Full Time
Skills Needed
Health, Fall Protection, Welding, Safety Training, Assessment, Climbing
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Help Desk Support Technician at MedQuest Associates LLC
Alpharetta, GA 30005, USA - Full Time
Skills Needed
Software, Customer Service, Communication Skills, Service Orientation, Computer Science, Telecommunications, Operating Systems
Specialization
Computer Science
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Seasonal Part Time Sales Help at Lids
Marysville, Washington, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Level 2 Help Desk Technician at Centaris
Sterling Heights, MI 48310, USA - Full Time
Skills Needed
Active Directory, Communication Skills, Business Applications, Network Systems, Technology, Terminal Services, Operating Systems
Specialization
It related degree and/or professional it certifications and/or equivalent experience.
Qualification
Graduate
Seasonal Part Time Sales Help at Lids
Redondo Beach, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Physical Ability, Teamwork, Retail Policies
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Help Desk Technician Tier II at NOVA Computer Solutions
Woodbridge, VA 22192, USA - Full Time
Skills Needed
Mobile Devices, Microsoft, Firewalls, Backup Exec, Windows Xp, Interpersonal Skills, Microsoft Office, Acronis, Active Directory, Communication Skills, Switches, Microsoft Operating Systems
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Help Desk Support Specialist at The Waterworks LLC
Cincinnati, Ohio, USA - Full Time
Skills Needed
English, It, Communication Skills, Mobile Devices, Remote Control, Databases
Specialization
Two (2) years’ experience or two (2) or four (4) year degree or it related certifications (a+/sec+) or some combination of the above.
Qualification
Graduate
Help Desk Technician Level 2 at American Freedom Insurance Company
Mount Prospect, IL 60056, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
It
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Helpdesk Associate - REMOTE at NTT DATA
Sioux Falls, South Dakota, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Helpdesk Support, Technical Troubleshooting, Customer Service, Call Center Experience, Communication Skills, Interpersonal Skills, Typing Skills, Listening Skills, Healthcare Knowledge, Epic, Cerner, McKesson, Meditech, Incident Management, Service Desk Operations, Shift Flexibility, Problem Solving

Industry

IT Services and IT Consulting

Description
This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner Responsible for driving resolution of incidents on a 24/7 desk Read text on computer screens for the duration of the shift Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks Ensure a quiet, private workspace with high speed, wired internet Travel up to 10% of the time, if required Lift up to 25 lbs. if needed for equipment setup Have a working cell phone for manager communication and Two-Factor Authentication Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) Minimum of 1 year of technical troubleshooting experience High school diploma or equivalent required Experience in a call center environment Demonstrate a service philosophy in all interactions with clinicians and colleagues Effective communication and interpersonal skills Proficient typing and English language skills (both verbally and in writing) Strong listening capabilities to fully understand caller's needs / requests Exceptional ability to work optimally in a fast-paced environment Minimum 1 year Healthcare Call Center-Customer Service experience Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. #LI-NorthAmerica INDHCLSMC ---
Responsibilities
Handle inbound customer calls in a call center environment, providing support for clinical applications. Track and document incidents, ensuring timely resolution or escalation as needed.
Helpdesk Associate - REMOTE at NTT DATA
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Helpdesk Support, Technical Troubleshooting, Customer Service, Call Center Experience, Communication Skills, Interpersonal Skills, Typing Skills, Listening Skills, Healthcare Knowledge, Epic, Cerner, Mckesson, Meditech, Incident Management, Service Desk Operations, Shift Flexibility, Problem Solving
Specialization
Candidates must have a minimum of 4 years of helpdesk experience and 1 year of technical troubleshooting experience. A high school diploma or equivalent is required, along with effective communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
IT Helpdesk Technician (Temp) at Obsidian Security
Newport Beach, California, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, It Asset Management, Onboarding, Offboarding, Communication, Problem Solving, Saas
Specialization
A bachelor's degree in Information Technology or a related field is required. Candidates should have experience in a Helpdesk environment and a passion for learning and troubleshooting.
Shop Helper- Trailer Mechanic at Charger Logistics Inc
Brampton, ON, Canada - Full Time
Skills Needed
Color, Customer Service Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Cashier/Kitchen General help at Just Catering
Markham, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Garage Door Installer Helper at Creative Door Services
Calgary, AB T1Y 5E2, Canada - Full Time
Skills Needed
Safety Training, Fall Protection, Welding, Climbing, Assessment, Health
Qualification
Graduate
Experience Required
Minimum 3 year(s)
General Help (6.5 hours/day) at LinnMar Community Schools
Marion, IA 52302, USA - Full Time
Skills Needed
Writing, Disabilities
Qualification
Diploma
Garage Door Installer Helper at Creative Door Services
Saskatoon, SK S7K 8J4, Canada - Full Time
Skills Needed
Safety Training, Climbing, Health, Welding, Fall Protection, Assessment
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Tier III Helpdesk Technician at Pacific Office Automation
Portland, OR 97201, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Help Desk Technician (Hybrid) at RedHelm*
Atlanta, Georgia, United States - Full Time
Skills Needed
Technical Support, Help Desk, Customer Service, Problem Solving, Microsoft Windows, Ticketing System, Attention To Detail, Communication, Windows Troubleshooting, Microsoft 365, Vpn Configuration, Network Troubleshooting, Remote Support, Analytical Skills, Interpersonal Skills, Active Directory
Specialization
1+ years of experience in technical support or help desk environments is required. Candidates should have strong attention to detail, excellent communication skills, and basic knowledge of Windows troubleshooting and Microsoft 365 support.
Help Desk Support Specialist at Eunify
Gilbert, Arizona, USA - Full Time
Skills Needed
Portals, Property Management, Zendesk, Communication Skills
Qualification
Graduate
Mortgage Helpdesk Underwriter at DAS Acquisition Company LLC
Remote, Oregon, USA - Full Time
Skills Needed
Underwriting, Processing, Mortgage Underwriting
Specialization
Subject matter and ability to communicate that expertise to all organizational levels
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Garage Door Installer Helper at Creative Door Services
Fort McMurray, AB T9H 4A6, Canada - Full Time
Skills Needed
Health, Fall Protection, Welding, Safety Training, Assessment, Climbing
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Help Desk Support Technician at MedQuest Associates LLC
Alpharetta, GA 30005, USA - Full Time
Skills Needed
Software, Customer Service, Communication Skills, Service Orientation, Computer Science, Telecommunications, Operating Systems
Specialization
Computer Science
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Seasonal Part Time Sales Help at Lids
Marysville, Washington, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Signage, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Standing
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Level 2 Help Desk Technician at Centaris
Sterling Heights, MI 48310, USA - Full Time
Skills Needed
Active Directory, Communication Skills, Business Applications, Network Systems, Technology, Terminal Services, Operating Systems
Specialization
It related degree and/or professional it certifications and/or equivalent experience.
Qualification
Graduate
Seasonal Part Time Sales Help at Lids
Redondo Beach, California, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Interpersonal Skills, Communication, Computer Operation, Lifting, Climbing, Restocking, Policy Adherence
Specialization
Strong interpersonal skills and the ability to communicate clearly are required. Candidates must be able to lift up to 50 pounds and stand for extended periods.
Seasonal Part Time Sales Help at Lids
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Goals, Merchandising, Store Cleanliness, Professional Appearance, Communication, Computer Skills, Physical Ability, Teamwork, Retail Policies
Specialization
Strong interpersonal skills and the ability to communicate clearly are essential. Candidates must be able to lift up to 50 pounds and stand for the majority of the work time.
Help Desk Technician Tier II at NOVA Computer Solutions
Woodbridge, VA 22192, USA - Full Time
Skills Needed
Mobile Devices, Microsoft, Firewalls, Backup Exec, Windows Xp, Interpersonal Skills, Microsoft Office, Acronis, Active Directory, Communication Skills, Switches, Microsoft Operating Systems
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Help Desk Support Specialist at The Waterworks LLC
Cincinnati, Ohio, USA - Full Time
Skills Needed
English, It, Communication Skills, Mobile Devices, Remote Control, Databases
Specialization
Two (2) years’ experience or two (2) or four (4) year degree or it related certifications (a+/sec+) or some combination of the above.
Qualification
Graduate
Help Desk Technician Level 2 at American Freedom Insurance Company
Mount Prospect, IL 60056, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
It
Qualification
Graduate
Experience Required
Minimum 5 year(s)