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Helpdesk Inventory Specialist at Intepros Federal
Washington, DC 20002, USA - Full Time
Skills Needed
Computer Science, Government, Information Technology, Microsoft, Communication Skills, Asset Management, Operating Systems, Active Directory
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Junior IT Helpdesk Technician at Spectrum Health Care
Toronto, ON M4W 1A8, Canada - Full Time
Skills Needed
Phone Etiquette, Disabilities, Leadership, It, Active Directory, Strategy, Information Security, Mobile Device Management, Printer Support
Specialization
Technical support
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Haulage Helpdesk Coordinator at Tarmac
Colchester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
1e lijns helpdesk medewerker at Coulisse
7468 Enter, Overijssel, Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Accountant (NY HELPS) at Taxation Finance State
Albany, NY 12207, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Member & Kitchen Helper at Crme London
Manama, , Bahrain - Full Time
Skills Needed
Customer Experience
Qualification
Graduate
Volunteer Social Club Helper at Kent Association for the Blind
Ashford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT-Helpdesk Supporter (w/m/d) at Robert Half
München, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Tech Help Engineer - Level 1 at Travelopia
Surbiton KT6, England, United Kingdom - Full Time
Skills Needed
Customer Service Skills, Operating Systems, Python, Mobile Devices, Onedrive, Confidentiality, Security Audits, Sharepoint, Android, Ownership, Active Directory, Teams, Customer Service, Slack, Databases, Scripting Languages, Powershell, Software, Bash
Qualification
Graduate
Helper/ Production Assistant at Gulf Extrusions
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Help Desk Technician - L2 at Fuelled Networks
Ottawa, ON K2A 0E8, Canada - Full Time
Skills Needed
Manual Dexterity, Filing, Gloves, Heavy Equipment
Specialization
It or equivalent relevant experience
Qualification
Diploma
Experience Required
Minimum 3 year(s)
IT Help Desk Support - Tier 2 at REALR
Calgary, AB T2X 3S6, Canada - Full Time
Skills Needed
Sonicwall, Os X, Routing, Voip, Powershell, Secondary Education, Routers, Switching, Working Experience, Technical Requirements, Windows Xp, Gmail, Proxmox, Blackberry, Microsoft, Hyper V, Osi Model, Control Software, Disk, Iphone, Asterisk, Cisco, Android, Switches, Ipad
Specialization
It field
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Flexible support (m/f/d) wanted for our canteen! at HEGGMANN AG
33142 Büren, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Pat Time Butchery Assistant wanted! (Hours below) at PaknSave Manukau
Manukau City, Auckland, New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
PIANO Teacher Wanted ASAP Start PLENTY OF STUDENTS at Anthonys Music
Liverpool, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Supply Teachers Wanted - Flexible Work in Hackney at Tradewind Recruitment
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Helper/Cleaner (Private Villa) at Al Fattan Properties
Sharjah, الشارقة, United Arab Emirates - Full Time
Skills Needed
Cleaning Products
Qualification
Diploma
Automotive Helpdesk Technician at The AA
Oldbury, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Group IT Helpdesk / ERP Support at Melon HR Technology Kft
Nyírtelek, Szabolcs-Szatmár-Bereg megye, Hungary - Full Time
Skills Needed
Microsoft, Ict, Communication Skills, Customer Service Skills, Management Skills, Functionality, Azure Active Directory, Computer Science
Qualification
Graduate
HR & Payroll Helpdesk Assistant at Commercial Services Group
WMM4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Helpdesk Inventory Specialist at Intepros Federal
Washington, DC 20002, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Sep, 25

Salary

75000.0

Posted On

12 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Science, Government, Information Technology, Microsoft, Communication Skills, Asset Management, Operating Systems, Active Directory

Industry

Information Technology/IT

Description

THE OPPORTUNITY:

IntePros Federal is seeking a skilled Helpdesk Inventory Specialist, to support our federal government customer, the Department of Justice (DOJ), specifically, the Justice Management Division (JMD). This position involves providing frontline technical support to end users while meticulously managing and maintaining records of all IT hardware and software assets. The role requires a blend of technical troubleshooting expertise and strong organizational skills to ensure all IT assets are accurately tracked, accounted for, and effectively deployed.
Clearance: Minimum of an active Top Secret or preferred TS/SCI
Location: Washington, D.C. (Required - 100% On-Site)

WHO WE ARE:

IntePros Federal, is a Service-Disabled, Veteran Owned, Small Business (SDVOSB), headquartered in Washington DC, providing IT solutions, systems, and software services to multiple federal government agencies. We specialize in the areas of IT solutions, application development, program management, systems integration, and cybersecurity services. We believe our core values are the keys to success by empowering people to do the right thing for our colleagues, customers, and community. Join Us!!

Qualifications:

  • 1-3 years of experience in a help desk or technical support role and asset management.
  • Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Strong knowledge of Windows operating systems.
  • Excellent problem-solving and communication skills.
  • Experience with ServiceNow ticketing system.
  • Experience supporting government or enterprise environments.
  • Familiarity with Microsoft 365, Active Directory, and remote support tools
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP)

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Duties include but are not limited to the following:

Asset Management

  • Heavy reliance on asset management skills to maintain an accurate and up-to-date inventory of all IT assets, including hardware (desktops, laptops, servers, peripherals), software licenses, and network devices.
  • As equipment enters and exits our facility documentation must be recorded into a management system, ensuring accuracy and consistency.
  • Asset tracking: monitor the location and status of assets throughout their lifecycle, from procurement to disposal.
  • Conduct regular inventory audits to verify asset inventory against the asset management system and address any discrepancies.
  • Coordinate and execute proper asset disposal of IT assets, adhering to organizational and regulatory requirements.
  • Manage inventory control to ensure adequate stock levels of consumable IT supplies and equipment exists.
  • Assist with the government procurement process, including researching vendors, placing orders, and managing timelines.
  • Support the asset lifecycle, including planning for equipment upgrades, replacements, and retirement.
  • Generate monthly reports on asset inventory, usage, and costs.
  • Collaborate with procurement and finance departments to ensure accurate quality and final invoice costs.

IT Helpdesk Support

  • Provide phone support Monday - Friday during core business hours.
  • Provide physical on-site support for all local and remote sites.
  • Use Active Directory (AD) database to manage end-user’s permissions and to make any changes to the user’s name, location, and enables other authorized users on the same network to access information.
  • Use ITSM system (ServiceNow) for ticketing, incident, and service request management, and reporting as well as categorize each ticket submitted by service.
  • Deploy, install, configure, and upgrade, end-user terminals and network equipment.
  • Use web-based IT administrator tools such as Remote Desktop and Citrix Desktop Director to remotely access, diagnose, control, and fix attended and unattended computers.
  • Install, configure and upgrade TACLANE network encryption devices.
  • Program Manager will assign other duties and responsibilities as they surface.
  • When trained you will be added to the on-call rotation schedule. The on-call rotation schedule is designed to assist our users after the core business hours including the weekend. Each team member will have a week with the on-call phone Thurs-Wed to assist users.

Qualifications:

  • 1-3 years of experience in a help desk or technical support role and asset management.
  • Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Strong knowledge of Windows operating systems.
  • Excellent problem-solving and communication skills.
  • Experience with ServiceNow ticketing system.
  • Experience supporting government or enterprise environments.
  • Familiarity with Microsoft 365, Active Directory, and remote support tools
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
Helpdesk Inventory Specialist at Intepros Federal
Washington, DC 20002, USA - Full Time
Skills Needed
Computer Science, Government, Information Technology, Microsoft, Communication Skills, Asset Management, Operating Systems, Active Directory
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Junior IT Helpdesk Technician at Spectrum Health Care
Toronto, ON M4W 1A8, Canada - Full Time
Skills Needed
Phone Etiquette, Disabilities, Leadership, It, Active Directory, Strategy, Information Security, Mobile Device Management, Printer Support
Specialization
Technical support
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Haulage Helpdesk Coordinator at Tarmac
Colchester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
1e lijns helpdesk medewerker at Coulisse
7468 Enter, Overijssel, Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Accountant (NY HELPS) at Taxation Finance State
Albany, NY 12207, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Member & Kitchen Helper at Crme London
Manama, , Bahrain - Full Time
Skills Needed
Customer Experience
Qualification
Graduate
Volunteer Social Club Helper at Kent Association for the Blind
Ashford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT-Helpdesk Supporter (w/m/d) at Robert Half
München, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Tech Help Engineer - Level 1 at Travelopia
Surbiton KT6, England, United Kingdom - Full Time
Skills Needed
Customer Service Skills, Operating Systems, Python, Mobile Devices, Onedrive, Confidentiality, Security Audits, Sharepoint, Android, Ownership, Active Directory, Teams, Customer Service, Slack, Databases, Scripting Languages, Powershell, Software, Bash
Qualification
Graduate
Helper/ Production Assistant at Gulf Extrusions
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Help Desk Technician - L2 at Fuelled Networks
Ottawa, ON K2A 0E8, Canada - Full Time
Skills Needed
Manual Dexterity, Filing, Gloves, Heavy Equipment
Specialization
It or equivalent relevant experience
Qualification
Diploma
Experience Required
Minimum 3 year(s)
IT Help Desk Support - Tier 2 at REALR
Calgary, AB T2X 3S6, Canada - Full Time
Skills Needed
Sonicwall, Os X, Routing, Voip, Powershell, Secondary Education, Routers, Switching, Working Experience, Technical Requirements, Windows Xp, Gmail, Proxmox, Blackberry, Microsoft, Hyper V, Osi Model, Control Software, Disk, Iphone, Asterisk, Cisco, Android, Switches, Ipad
Specialization
It field
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Flexible support (m/f/d) wanted for our canteen! at HEGGMANN AG
33142 Büren, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Pat Time Butchery Assistant wanted! (Hours below) at PaknSave Manukau
Manukau City, Auckland, New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
PIANO Teacher Wanted ASAP Start PLENTY OF STUDENTS at Anthonys Music
Liverpool, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Supply Teachers Wanted - Flexible Work in Hackney at Tradewind Recruitment
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Helper/Cleaner (Private Villa) at Al Fattan Properties
Sharjah, الشارقة, United Arab Emirates - Full Time
Skills Needed
Cleaning Products
Qualification
Diploma
Automotive Helpdesk Technician at The AA
Oldbury, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Group IT Helpdesk / ERP Support at Melon HR Technology Kft
Nyírtelek, Szabolcs-Szatmár-Bereg megye, Hungary - Full Time
Skills Needed
Microsoft, Ict, Communication Skills, Customer Service Skills, Management Skills, Functionality, Azure Active Directory, Computer Science
Qualification
Graduate
HR & Payroll Helpdesk Assistant at Commercial Services Group
WMM4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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