As a Waiter/Waitress at CEM Resorts, you will be at the forefront of our dining experience, responsible for delivering exceptional service in a high-end, fast-paced resort environment. Your role is essential in creating a welcoming atmosphere for our guests while ensuring that their dining experience exceeds expectations.

SKILLS & QUALIFICATIONS:

• Previous experience in a restaurant or hospitality setting is preferred.
• Exceptional communication and customer service skills.
• Ability to work well under pressure in a fast-paced environment.
• A passion for hospitality and providing excellent service.
• Strong attention to detail and a positive attitude.
• Ability to stand for long periods and carry trays of food and beverages.
• Flexibility to work evenings, weekends, and holidays as needed.

• Greet and seat guests in a friendly and professional manner.
• Take accurate food and drink orders and relay them to the kitchen and bar staff.
• Serve food and beverages in a timely and courteous manner.
• Monitor guest satisfaction and address any concerns promptly and professionally.
• Provide menu recommendations and answer any questions about ingredients or preparation.
• Ensure tables are clean, set, and ready for guests.
• Maintain knowledge of daily specials, promotions, and menu changes.
• Follow all health and safety regulations, ensuring the dining area is sanitized and organized.
• Collaborate with other team members to ensure a smooth and efficient dining experience.
• Handle guest payments and process transactions accurately.