Employer Legal Name: Lulu Bar Inc.
Employer Operating Name: Lulu Bar
Business Address: 510 17 Ave SW, Calgary, AB T2S 0B1
Job Title: Assistant General Manager
NOC: 60030 – Restaurant and Food Service Managers

EDUCATION REQUIRED:

• Completion of secondary school preferred, with post-secondary related to hospitality or food and beverage management an asset but not required.
• Alberta ProServe Certification or equivalent alcohol service certification required.
• English writing skills and grammatical proficiency required.

WORK EXPERIENCE:

• A minimum of 3+ years management or supervisory experience with demonstrated success in a comparable role for an establishment of similar guest capacity, staff number, and affected by seasonality.
• 5+ total years of hospitality experience is strongly preferred.

• Assist the General Manager in executing operational strategy.
• Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service.
• Assist the General Manager to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures.
• Review financial statements and prepare financial reports as required by Concorde Head Office, undertaking actions to ensure all financial reporting and operations are compliant with applicable regulatory requirements and legislation.
• Assist the General Manager with preparation for monthly cross-venue GP meeting.
• Stay on top of all learning, development, and training being administered by Head Office departments and ensure all necessary team members attend.
• Ensure active venue participation in the company Health & Safety Program and ensure at least one salary and one hourly employee represent the venue on the cross-venue Health & Safety Committee.
• Make recruitment, hiring, onboarding, succession planning and termination decisions in compliance with the Alberta Human Rights Act and internal company policies.
• Time management and effective management scheduling; fill in where needed to ensure the highest guest service standards and efficient operations but understand that this position is not full-time floor manager plus administrative responsibilities.
• Continually strive to develop staff in all areas of managerial and professional development through ongoing training programs and regular performance feedback.
• Ensure all required paperwork, including forms, reports and schedules is prepared and submitted in an organized and timely manner.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance schedules.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Schedule hourly labour as required using anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met.
• Be knowledgeable of HR policies regarding employees and administer prompt, fair and consistent performance management for all violations of company policies, rules, and procedures.
• Fully understand and comply with all federal, provincial, and municipal regulations that pertain to Occupational Health and Safety, Employment Standards and Human Rights requirements
• Work with the Business Development, Events, and Marketing teams to develop, plan, and carry out restaurant marketing, entertainment bookings, advertising and promotional activities and campaigns.
• Execute ad-hoc administrative and operational duties are required.
  Number of Positions (if more than one): 1
  Terms of Employment: Full-time, permanent, 40 hours per week expected
  Wage/Salary: $74,880 per year/$36.00 per hour