General information
Country
United States
City
Remote Location
Job ID
45561
Department
Infor Consulting Services
Experience Level

FULL_TIME

Workplace Type
Remote
Description & Requirements
Infor is seeking a Sales & Events Consultant to join our Global Professional Services Team. This role is responsible for leading the successful implementation of Infor’s Sales and Events applications https://www.infor.com/products/sales-catering, delivering high-quality consulting services, configuring systems to meet client needs, and providing product training. The Consultant will work with both new and existing clients across the hospitality sector, supporting upgrades, expansions, and billable services. Infor is a global leader in hospitality software, supporting over 7,000 clients in 164 countries with innovative solutions that help hotels and venues optimize performance, adapt to industry changes, and drive results.

A Day in the Life Typically Includes:

• Completing Installation Tasks including Systems’ Setup, Testing and Delivery
• Coordinating all project phases with clients and internal Teams
• Working closely with Technical Solutions and Support teams
• Responsible for resolving technical incidents during implementation, including identifying issues, coordinating with technical teams, and ensuring timely resolution
• Assist sales with expert product advice
• Documentation materials and internal reporting

Basic Qualifications:

• Experience in software implementation or support within the hospitality industry, especially with Hotels, Resorts, or Event Venues
• Experience coordinating multiple phases of software implementation across internal and client teams
• Experience with complete system setup, testing, and delivery on time and to quality standards
• Experience resolving implementation issues by independently identifying and engaging appropriate internal resources
• Experience in managing documentation, internal reporting, and contributing to project tracking
• Ability to travel up to 50%
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future

Preferred Qualifications:

• Experience with hospitality event or sales management systems such as SCS, TRS, or Hai
• Experience working in or directly supporting the operations of Hotels, Resorts, or Event Venues
• Experience supporting software upgrades, system enhancements, or delivering additional billable services
• Prior experience supporting pre-sales teams with product expertise and participating in client-facing discussions

USA Remote (Dallas, TX and Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
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Please refer the Job description for details