Hospitality Jobs in United Kingdom

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Guest Service Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Team Leadership, Hospitality, Front Office Management, Problem Solving, Customer Experience, Communication, Motivation, Empowerment, Opera System, Gds Knowledge, Positive Impact, Collaboration, Adaptability, Fun, Support
Specialization
Candidates should have hotel or leisure-related experience in a similar role, with familiarity in front desk operating systems like Opera being advantageous. A passion for hospitality and a positive impact on guest experiences are essential.
Experience Required
Minimum 2 year(s)
Front Office Agent at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Communication, Hospitality, Attention To Detail, Positive Mindset, Guest Service, Booking Systems, Multitasking, Team Player
Specialization
Candidates should have previous front office or guest service experience, preferably in luxury settings. They must be confident communicators with impeccable attention to detail and a proactive mindset.
Ground Floor Team Member at Whitbread
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
No prior experience is required for this position, making it accessible for individuals looking to start a career in hospitality. A friendly personality and customer service skills are essential.
Restaurant Host (F/M/X) at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Team Management, Reservations Management, Communication, Problem Solving, Attention To Detail, Positive Attitude, Micros Fidelio Opera, Collaboration, Authenticity, Creativity, Curiosity, Caring, Community Building, Entrepreneurial Spirit
Specialization
The ideal candidate should have a passion for hospitality and a helpful attitude towards others. Experience with Micros Fidelio Opera is required, along with a natural ability to lead and create a supportive team environment.
Restaurant Team Member at Whitbread
Basingstoke, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role. A fun personality and a passion for customer service are essential.
Reception Supervisor at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Problem Solving, Organization, Attention To Detail, Flexibility, Positive Attitude, Multitasking, Interpersonal Skills, Time Management, Adaptability, Creativity, Leadership, Support
Specialization
The ideal candidate should have a helpful attitude and a passion for hospitality. They should be able to positively impact guests and work well within a team.
Night Auditor at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Problem Solving, Teamwork, Communication, Attention To Detail, Adaptability, Confidence, Eagerness To Learn, Supportive Attitude, Flexibility, Memorable Experiences, Independence, Positive Impact, Fun, Hard Work
Specialization
The ideal candidate should have a helpful attitude and the ability to work independently in a smaller team. Previous hotel experience is preferred but not required, as eagerness to learn is valued.
Consultant, Owner Services North America at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Resolution, Multi Tasking, Critical Thinking, Detail Oriented, Service Oriented, Hospitality, Leadership Skills, Relationship Building, Product Knowledge, Feedback Reception, Dynamic Organization, Accountability, Persuasiveness, Adaptability
Specialization
Candidates should have a high school diploma, with a preference for an associate or bachelor's degree, and at least one year of customer service experience in the vacation ownership industry. Strong communication skills, critical thinking, and the ability to handle escalated complaints are essential.
Experience Required
Minimum 2 year(s)
Bartender - Bambini at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Hospitality, Communication, Creativity, Product Knowledge, Time Management, Attention To Detail
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to contribute to a supportive team environment are essential.
Experience Required
Minimum 2 year(s)
Bartender (full-time) at Staycity Ltd
Cambridge, England, United Kingdom - Full Time
Skills Needed
Bartending, Customer Service, Communication, Teamwork, Attention To Detail, Problem Solving, Time Management, Creativity, Adaptability, Community Engagement, Hospitality, Inclusivity, Respect, Motivation, Leadership, Sales
Specialization
Prior experience in a similar role is helpful, but full training will be provided for the right candidate. The ideal candidate should be eager for development and growth in their career.
Night Auditor at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Property Management System, Microsoft Office, Hospitality, Communication Skills, Problem Solving, Attention To Detail, Guest Confidentiality, Fire Safety Procedures
Specialization
The ideal candidate should have a friendly, guest-focused personality and strong communication skills. Experience in hospitality is preferred but not required, and the ability to work independently during night shifts is essential.
Ground Floor Team Member at Whitbread
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Hospitality, Communication, Cocktail Making, Meal Serving, Housekeeping, Attention To Detail
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start a career in hospitality. A friendly personality and strong customer service skills are essential.
Restaurant Team Member at Whitbread
Cockermouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role. A fun personality and a passion for customer service are essential.
Restaurant Team Member at Whitbread
Newmarket, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role, making it suitable for individuals looking to start a career in hospitality. A friendly personality and a passion for customer service are essential.
Ground Floor Team Member at Whitbread
Preston, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Attention To Detail, Problem Solving, Multitasking, Adaptability
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their career in hospitality. A friendly personality and strong customer service skills are essential.
Bartender - Chets at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Hospitality, Communication, Creativity, Problem Solving, Attention To Detail, Time Management, Adaptability, Positive Attitude, Multitasking, Interpersonal Skills, Product Knowledge, Fun Atmosphere Creation
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to contribute to a supportive team environment are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Problem Solving, Teamwork, Communication, Attention To Detail, Adaptability, Confidence, Learning Agility, Supportive Attitude
Specialization
Looking for someone with a helpful attitude who can work independently in a smaller team. Previous hotel experience is a plus, but eagerness to learn is more important.
Reception Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Team Management, Communication, Problem Solving, Attention To Detail, Organizational Skills, Leadership, Multitasking, Time Management
Specialization
Qualifications are not explicitly mentioned in the job posting. However, a background in hospitality and experience in a managerial role are likely expected.
Waiter/Waitress - Dean Street Townhouse, Central London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Team Player, Communication, Punctuality, Reliability, Trustworthiness, Sense Of Urgency, Multitasking, Fast Paced Environment, Passion For Food And Beverage, Flexibility
Specialization
We are looking for someone with 1-2 years of experience in a busy high-profile hospitality venue. The ideal candidate should be a team player with a genuine passion for food and beverage.
Restaurant Host at Bamford Collection
Moreton-in-Marsh, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Organizational Skills, Attention To Detail, Team Player, Proactive Approach, Interest In Food, Interest In Farming, Interest In Sustainability
Specialization
Previous experience in hospitality or customer-facing roles is preferred. The ideal candidate should have strong organizational skills and a customer-first mindset.
Guest Service Manager at Accor
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Team Leadership, Hospitality, Front Office Management, Problem Solving, Customer Experience, Communication, Motivation, Empowerment, Opera System, GDS Knowledge, Positive Impact, Collaboration, Adaptability, Fun, Support

Industry

Hospitality

Description
Company Description We are currently looking for an experienced Guest Service Manager to join us at The Hoxton, Holborn Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 220 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups Qualifications What we’re looking for… Hotel or leisure related experience in a similar role If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

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Responsibilities
Support the day-to-day operations of the Front Office and lead the reception team to create memorable experiences for guests. Ensure smooth operations and address any issues that arise during guest stays.
Guest Service Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Team Leadership, Hospitality, Front Office Management, Problem Solving, Customer Experience, Communication, Motivation, Empowerment, Opera System, Gds Knowledge, Positive Impact, Collaboration, Adaptability, Fun, Support
Specialization
Candidates should have hotel or leisure-related experience in a similar role, with familiarity in front desk operating systems like Opera being advantageous. A passion for hospitality and a positive impact on guest experiences are essential.
Experience Required
Minimum 2 year(s)
Front Office Agent at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Communication, Hospitality, Attention To Detail, Positive Mindset, Guest Service, Booking Systems, Multitasking, Team Player
Specialization
Candidates should have previous front office or guest service experience, preferably in luxury settings. They must be confident communicators with impeccable attention to detail and a proactive mindset.
Ground Floor Team Member at Whitbread
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
No prior experience is required for this position, making it accessible for individuals looking to start a career in hospitality. A friendly personality and customer service skills are essential.
Restaurant Host (F/M/X) at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Team Management, Reservations Management, Communication, Problem Solving, Attention To Detail, Positive Attitude, Micros Fidelio Opera, Collaboration, Authenticity, Creativity, Curiosity, Caring, Community Building, Entrepreneurial Spirit
Specialization
The ideal candidate should have a passion for hospitality and a helpful attitude towards others. Experience with Micros Fidelio Opera is required, along with a natural ability to lead and create a supportive team environment.
Restaurant Team Member at Whitbread
Basingstoke, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role. A fun personality and a passion for customer service are essential.
Reception Supervisor at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Problem Solving, Organization, Attention To Detail, Flexibility, Positive Attitude, Multitasking, Interpersonal Skills, Time Management, Adaptability, Creativity, Leadership, Support
Specialization
The ideal candidate should have a helpful attitude and a passion for hospitality. They should be able to positively impact guests and work well within a team.
Night Auditor at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Problem Solving, Teamwork, Communication, Attention To Detail, Adaptability, Confidence, Eagerness To Learn, Supportive Attitude, Flexibility, Memorable Experiences, Independence, Positive Impact, Fun, Hard Work
Specialization
The ideal candidate should have a helpful attitude and the ability to work independently in a smaller team. Previous hotel experience is preferred but not required, as eagerness to learn is valued.
Consultant, Owner Services North America at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Resolution, Multi Tasking, Critical Thinking, Detail Oriented, Service Oriented, Hospitality, Leadership Skills, Relationship Building, Product Knowledge, Feedback Reception, Dynamic Organization, Accountability, Persuasiveness, Adaptability
Specialization
Candidates should have a high school diploma, with a preference for an associate or bachelor's degree, and at least one year of customer service experience in the vacation ownership industry. Strong communication skills, critical thinking, and the ability to handle escalated complaints are essential.
Experience Required
Minimum 2 year(s)
Bartender - Bambini at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Hospitality, Communication, Creativity, Product Knowledge, Time Management, Attention To Detail
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to contribute to a supportive team environment are essential.
Experience Required
Minimum 2 year(s)
Bartender (full-time) at Staycity Ltd
Cambridge, England, United Kingdom - Full Time
Skills Needed
Bartending, Customer Service, Communication, Teamwork, Attention To Detail, Problem Solving, Time Management, Creativity, Adaptability, Community Engagement, Hospitality, Inclusivity, Respect, Motivation, Leadership, Sales
Specialization
Prior experience in a similar role is helpful, but full training will be provided for the right candidate. The ideal candidate should be eager for development and growth in their career.
Night Auditor at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Property Management System, Microsoft Office, Hospitality, Communication Skills, Problem Solving, Attention To Detail, Guest Confidentiality, Fire Safety Procedures
Specialization
The ideal candidate should have a friendly, guest-focused personality and strong communication skills. Experience in hospitality is preferred but not required, and the ability to work independently during night shifts is essential.
Ground Floor Team Member at Whitbread
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Hospitality, Communication, Cocktail Making, Meal Serving, Housekeeping, Attention To Detail
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start a career in hospitality. A friendly personality and strong customer service skills are essential.
Restaurant Team Member at Whitbread
Cockermouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role. A fun personality and a passion for customer service are essential.
Restaurant Team Member at Whitbread
Newmarket, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role, making it suitable for individuals looking to start a career in hospitality. A friendly personality and a passion for customer service are essential.
Ground Floor Team Member at Whitbread
Preston, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Attention To Detail, Problem Solving, Multitasking, Adaptability
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their career in hospitality. A friendly personality and strong customer service skills are essential.
Bartender - Chets at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Hospitality, Communication, Creativity, Problem Solving, Attention To Detail, Time Management, Adaptability, Positive Attitude, Multitasking, Interpersonal Skills, Product Knowledge, Fun Atmosphere Creation
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to contribute to a supportive team environment are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Problem Solving, Teamwork, Communication, Attention To Detail, Adaptability, Confidence, Learning Agility, Supportive Attitude
Specialization
Looking for someone with a helpful attitude who can work independently in a smaller team. Previous hotel experience is a plus, but eagerness to learn is more important.
Reception Manager at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Team Management, Communication, Problem Solving, Attention To Detail, Organizational Skills, Leadership, Multitasking, Time Management
Specialization
Qualifications are not explicitly mentioned in the job posting. However, a background in hospitality and experience in a managerial role are likely expected.
Waiter/Waitress - Dean Street Townhouse, Central London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Team Player, Communication, Punctuality, Reliability, Trustworthiness, Sense Of Urgency, Multitasking, Fast Paced Environment, Passion For Food And Beverage, Flexibility
Specialization
We are looking for someone with 1-2 years of experience in a busy high-profile hospitality venue. The ideal candidate should be a team player with a genuine passion for food and beverage.
Restaurant Host at Bamford Collection
Moreton-in-Marsh, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Organizational Skills, Attention To Detail, Team Player, Proactive Approach, Interest In Food, Interest In Farming, Interest In Sustainability
Specialization
Previous experience in hospitality or customer-facing roles is preferred. The ideal candidate should have strong organizational skills and a customer-first mindset.
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