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Hospitality Jobs in United Kingdom

About 4118 results in (2) seconds Clear Filters

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About 4118 results in (2) seconds
Guest Services Manager at Fanhams Hall Hotel
Ware SG12 7PZ, , United Kingdom - Full Time
Skills Needed
phone etiquette, communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Housekeeping Turndown Attendant at Relais Chateaux
Thornbury, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Driver / Catering Assistant St Martin's School at The Pantry Catering
WDU7, , United Kingdom - Full Time
Skills Needed
catering
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Gxm (Guest Experience Manager) at Guarding Uk
London, England, United Kingdom - Full Time
Skills Needed
customer service
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Print Wash Room Assistant at Eurostampa Uk
CG9, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Nights Supervisor at First Response Group
Manchester M1 3WE, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Front Of House at Premier Inn
Ringwood BH24 3AS, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Nursery Chef Assistant Old Kent (Bird In Bush) Nursery And Pre School P at London Early Years Foundation Leyf
Peckham SE15 1JB, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Kitchen Shift Manager / 2009 The Claude Du Vall, Camberley at J D Wetherspoon Plc
Camberley GU15 3RB, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Concierge Liverpool City Centre at Nation Wide Management Services Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Seasonal Livingston Line Chef at Stack And Still
Livingston, Scotland, United Kingdom - Full Time
Skills Needed
branded environments
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Food Safety And Quality Officer at Dunbia
LP9, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Butler, The Savoy Hotel at Accor
London, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Catering Supervisor at Compass Group Uk
Birmingham B5 7RH, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Restaurant Manager (Full Time) at Cape Cornwall Club
Penzance, England, United Kingdom - Full Time
Skills Needed
higher education
Specialization
Certificate of higher education (preferred)
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Leisure Operations Manager at Leisure People Recruitment
St Leonards-on-Sea, England, United Kingdom - Full Time
Skills Needed
team management
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistant Cook at Relish School Food Ltd
Shepshed LE12, England, United Kingdom - Full Time
Skills Needed
training, cooking
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
The Marcus, Tapestry Collection By Hilton Night Supervisor at Andras Hotels
Portrush BT56, Tuaisceart Éireann / Northern Ireland, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Hotel Receptionist at The Bear Hotel
Cowbridge, Wales, United Kingdom - Full Time
Skills Needed
customer experience, customer service, it
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistant Manager at The Whitmore Tap
Bristol BS8 2PB, , United Kingdom - Full Time
Skills Needed
customer service
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Guest Services Manager at Fanhams Hall Hotel
Ware SG12 7PZ, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

30 Jun, 25

Salary

31475.0

Posted On

31 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone Etiquette, Communication Skills

Industry

Hospitality

Description

SUMMARY

As the Guest Services Manager, you will be pivotal in ensuring an outstanding experience for our guests in the hospitality sector. Reporting to the Operations Manager, your core responsibilities will include overseeing guest services, managing hotel operations, and enhancing customer satisfaction. Your expertise in hotel experience and guest services will be essential, while your premium skills in multilingual communication and phone etiquette will further elevate our service standards. We expect you to lead a dedicated team, fostering a welcoming environment that prioritizes guest needs and drives repeat business.

SKILLS & EXPERIENCE

  • Proven experience in hotel management and guest services
  • Strong background in hospitality industry practices
  • Excellent communication skills, both verbal and written
  • Proficient in phone etiquette and customer interaction
  • Ability to resolve guest issues effectively and efficiently
  • Ability to supervise and motivate a team
  • Strong organizational and multitasking skills
  • Working knowledge of computers, Microsoft packages and preferably hotel PMS
  • Flexibility in attitude, approach and working hours
    Job Type: Full-time
    Pay: £31,475.00 per year

Additional pay:

  • Tips
  • Yearly bonus

Benefits:

  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • Referral programme
  • Sick pay

Schedule:

  • 8 hour shift
  • Weekend availability

Work Location: In person
Reference ID: FHH/GS
Responsibilities
  • Daily supervision of the reception desk including the effective delegation of tasks to the Guest Relations Team
  • Ensure the Hotel Operations Manager is informed of any relevant feedback from guests or hotel employees
  • Ensure that the arrivals and departures for the shift are handled in a efficient and courteous manner
  • Assist with guest relations tasks in an efficient and timely manner within established procedures when needed
  • Assist the Hotel Operations Manager with department rostering to meet the demands of the business
  • Identify and develop team member’s skills
  • Assist with the training and development of new team members
Guest Services Manager at Fanhams Hall Hotel
Ware SG12 7PZ, , United Kingdom - Full Time
Skills Needed
phone etiquette, communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Housekeeping Turndown Attendant at Relais Chateaux
Thornbury, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Driver / Catering Assistant St Martin's School at The Pantry Catering
WDU7, , United Kingdom - Full Time
Skills Needed
catering
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Gxm (Guest Experience Manager) at Guarding Uk
London, England, United Kingdom - Full Time
Skills Needed
customer service
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Print Wash Room Assistant at Eurostampa Uk
CG9, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Nights Supervisor at First Response Group
Manchester M1 3WE, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Front Of House at Premier Inn
Ringwood BH24 3AS, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Nursery Chef Assistant Old Kent (Bird In Bush) Nursery And Pre School P at London Early Years Foundation Leyf
Peckham SE15 1JB, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Kitchen Shift Manager / 2009 The Claude Du Vall, Camberley at J D Wetherspoon Plc
Camberley GU15 3RB, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Concierge Liverpool City Centre at Nation Wide Management Services Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Seasonal Livingston Line Chef at Stack And Still
Livingston, Scotland, United Kingdom - Full Time
Skills Needed
branded environments
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Food Safety And Quality Officer at Dunbia
LP9, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Butler, The Savoy Hotel at Accor
London, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Catering Supervisor at Compass Group Uk
Birmingham B5 7RH, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Restaurant Manager (Full Time) at Cape Cornwall Club
Penzance, England, United Kingdom - Full Time
Skills Needed
higher education
Specialization
Certificate of higher education (preferred)
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Leisure Operations Manager at Leisure People Recruitment
St Leonards-on-Sea, England, United Kingdom - Full Time
Skills Needed
team management
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistant Cook at Relish School Food Ltd
Shepshed LE12, England, United Kingdom - Full Time
Skills Needed
training, cooking
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
The Marcus, Tapestry Collection By Hilton Night Supervisor at Andras Hotels
Portrush BT56, Tuaisceart Éireann / Northern Ireland, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Hotel Receptionist at The Bear Hotel
Cowbridge, Wales, United Kingdom - Full Time
Skills Needed
customer experience, customer service, it
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistant Manager at The Whitmore Tap
Bristol BS8 2PB, , United Kingdom - Full Time
Skills Needed
customer service
Specialization
N/A
Qualification
Graduate
Experience Required
N/A