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Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Problem Solving, Time Management, Conflict Resolution, Data Entry, Sales, Collections, Hospitality, Bilingual, Microsoft Teams, Sharepoint, Alvaria Dialer
Specialization
Candidates must have a high school diploma or GED and at least 2 years of customer service experience. Strong communication skills and the ability to work in a fast-paced, metrics-driven environment are required, along with the ability to pass a background check and drug screening.
Experience Required
Minimum 2 year(s)
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Inbound Calling, Outbound Calling, Reservation Management, Conflict Resolution, Time Management, Problem Solving, Data Entry, Sales, Collections, Hospitality
Specialization
Candidates must have a high school diploma or GED and at least two years of customer service experience. Strong communication and multitasking skills are required, along with the ability to work weekends and holidays.
Experience Required
Minimum 2 year(s)
Front Desk Guest Services Attendant - (3-11pm) Hotel Royal Oak at Hotel Royal Oak
Royal Oak, Michigan, United States - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Hospitality, Front Desk Operations, Bartending, Reservation Management, Concierge Services, Customer Interaction, Lobby Maintenance
Specialization
Candidates should possess strong communication and problem-solving skills with a hospitality-driven personality. While hotel front desk and bartending experience are preferred, they are not required as training is provided.
Bell Attendant at San Diego Mission Bay Resort
San Diego, California, United States - Full Time
Skills Needed
Verbal Communication, Patience, Empathy, Customer Service, Teamwork, Flexibility, Fun, Hospitality
Specialization
Candidates should possess refined verbal communication skills and the ability to stand and move for long periods. Experience in a fast-paced guest care environment and a flexible schedule are also required.
PM Restaurant & Bar Manager - Canopy DC Embassy Row | TBC Hotels at TBC Hotels
Washington, District of Columbia, United States - Full Time
Skills Needed
Leadership Skills, Guest Service, Communication Skills, Organizational Skills, Attention To Detail, Problem Solving, Team Coaching, Bar Programming, Evening Energy, Service Flow, Safety Protocols, Cleanliness Standards, Cocktail Refinement, Positive Culture Promotion, Hospitality, Flexibility
Specialization
Candidates should have at least 2 years of supervisory or management experience in restaurant or hotel food and beverage. Strong leadership, communication skills, and a calm approach to challenges are essential.
Experience Required
Minimum 2 year(s)
Cluster Sales Trainee (Internship) - Six Senses Rome, Milan, Ibiza (based i at IHG Career
Milan, Lombardy, Italy - Full Time
Skills Needed
Sales, Marketing, Hospitality, Customer Service, Ms Office, Social Media Management, English, Italian
Specialization
The position requires a high school diploma or equivalent, preferably in Hospitality or Business Management, along with advanced MS Office skills and fluency in English and Italian. Experience in a similar role in luxury hotels is preferred.
Serveur / Commis de salle (H/F) at Accor
Cabourg, Normandy, France - Full Time
Skills Needed
Hospitality, Service Excellence, Attention To Detail, Organization, Time Management, Teamwork, Initiative, Responsibility, Flexibility, Resilience, Wine Service, Beverage Service, English Proficiency, Multilingual Skills
Specialization
A first experience is appreciated but not essential; candidates must possess a keen sense of hospitality and service excellence, along with strong organizational skills and attention to detail. Flexibility and resilience are needed to adapt to variable service demands.
Solrisa Food Server at San Diego Mission Bay Resort
San Diego, California, United States - Full Time
Skills Needed
Food Service, Customer Service, Multitasking, Reliability, Flexibility, Teamwork, Hospitality, Communication, Positive Attitude, Learning, Fast Paced Environment, Outdoor Work, Standing, Walking
Specialization
Candidates should have experience in a similar hotel or restaurant setting, preferably in an upscale environment. They should be eager to learn, reliable, and able to work in a fast-paced outdoor environment.
Valet Bellperson at Kahler Hotels LLC
Rochester, Minnesota, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Multi Tasking, Data Entry, Driving, Hospitality, Luggage Handling, Guest Relations
Specialization
Candidates must possess strong customer service, written, and verbal skills, along with the ability to multi-task effectively. A valid U.S. Driver's License is required, and previous hotel experience is preferred.
Servicemitarbeiter/in im Frühstück at Accor
Zurich, Zurich, Switzerland - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Buffet Service, Guest Reception, Opening Procedures, Closing Procedures, Attention To Detail, Reliability, Teamwork, German, English
Specialization
Candidates must have completed vocational training and possess reliability, motivation, and the ability to be an early riser. Fluency in German and English, both written and spoken, is required, with additional language skills being an advantage.
Butler runner / Front office runner at Accor
Kuta, Bali, Indonesia - Full Time
Skills Needed
Hospitality, Communication, Teamwork, Customer Service, Attention To Detail, Problem Solving, Time Management, Organization
Specialization
Candidates should have a minimum diploma in hospitality and at least one year of relevant experience in front office operations. Excellent English communication skills and knowledge of hotel systems are also required.
2º Maitre at Grupo Piñero
Palma de Mallorca, Balearic Islands, Spain - Full Time
Skills Needed
Leadership, Organization, Customer Orientation, Effective Communication, Decision Making, Food Safety, Team Management, Inventory Management, Service Excellence, Hospitality, Operational Coordination, Problem Solving, Training, Delegation, Resource Management, Multidisciplinary Coordination
Specialization
Candidates should have a background in Hospitality or related fields with at least 2 years of experience in bar and restaurant management, including 1 year in a leadership role. Intermediate Spanish and English skills are required, with additional value placed on knowledge of Mallorquín/Catalan.
Experience Required
Minimum 2 year(s)
Back Server at Selland's Market Cafe' H Street
Sacramento, California, United States - Full Time
Skills Needed
Serving, Bussing, Customer Service, Food Service, Wine Knowledge, Liquor Knowledge, Multi Tasking, Teamwork, Hospitality, Bar Preparation, Stocking, Cleaning
Specialization
Candidates must have at least one year of experience in serving or bussing and be at least 18 years old. A valid Responsible Beverage Serving (RBS) card is required, along with the ability to lift 25+ pounds.
Front Desk Agent at Legacy Resort
Baxter, Minnesota, United States - Full Time
Skills Needed
Customer Service, Multitasking, Organizational Skills, Cash Handling, Communication, Problem Solving, Hospitality, Guest Relations, Computer Literacy
Specialization
Candidates must possess a positive, guest-first attitude and strong organizational skills. A valid driver's license is required, and applicants must be at least 16 years old with the ability to work a flexible schedule including weekends.
Massage Therapist at The Spa on Kiawah Island Golf Resort at Kiawah Island Golf Resort
Charleston, South Carolina, United States - Full Time
Skills Needed
Massage Therapy, Swedish Massage, Deep Tissue Massage, Hot Stone Massage, Maternity Massage, Foot Reflexology, Customer Service, Communication Skills, Hospitality, Body Treatments
Specialization
Candidates must possess a current South Carolina Massage & Bodywork license and have at least two years of professional experience. The role requires the ability to work weekends and holidays, as well as the physical capacity to stand for the duration of a shift.
Experience Required
Minimum 2 year(s)
FR - Réceptionniste (H/F/X) at Accor
Avignon, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Service, Check In, Check Out, Billing, Cash Handling, English Language, Fols Software, Hospitality, Communication, Problem Solving
Specialization
Previous experience in a similar role is considered an asset for this position. Proficiency in English and familiarity with Fols software are also preferred qualifications.
Banquet Server on call at Makeready LLC
San Antonio, Texas, United States - Full Time
Skills Needed
Food Service, Hospitality, Banquet Service, Event Setup, Communication, Physical Stamina, Attention To Detail, Food Safety, Hygiene Standards, Teamwork, Problem Solving, Customer Service
Specialization
Candidates should have previous experience in food service or hospitality and the physical ability to stand for long periods and lift up to 25 pounds. Strong communication skills and a basic understanding of food safety standards are required for this role.
Server - Media Jornada at Accor
Ibiza, Balearic Islands, Spain - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Hospitality, English Proficiency, Spanish Proficiency, Time Management, Professionalism, Adaptability
Specialization
Candidates should have previous experience in the hospitality industry and a high level of English proficiency. Strong communication skills, flexibility to work variable hours, and the ability to manage multiple tasks under pressure are required.
Hôte(sse) d’accueil Petit-Déjeuner (H/F/X) at Accor
Paris, Ile-de-France, France - Full Time
Skills Needed
Customer Service, English Language Proficiency, Teamwork, Punctuality, Hospitality, Communication, Buffet Management
Specialization
The ideal candidate is dynamic, punctual, and possesses strong customer service skills with a team-oriented mindset. Proficiency in English is required to effectively communicate with an international clientele.
Candidature spontanée (H/F) - Château Saint-Jean at Sige Relais Chateaux
Montluçon, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Hospitality, Customer Service, Food And Beverage, Front Desk Operations, Culinary Arts, Housekeeping
Specialization
This is a spontaneous application for various operational roles within the establishment. Candidates should have an interest in hospitality and service-oriented positions.
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

18.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication, Listening, Multitasking, Problem solving, Time management, Conflict resolution, Data entry, Sales, Collections, Hospitality, Bilingual, Microsoft Teams, SharePoint, Alvaria Dialer

Industry

Hospitality

Description
Company Description Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime. Job Description Join Westgate Resorts, Where Exceptional Service Meets Incredible Career Growth! This role offers paid training, performance incentives, and long-term career growth with one of the nation’s largest hospitality companies. Next Class Starts: May 14 Earn $18.00/Hour During Training (Includes Base Pay + Weekly Bonus) Training Duration: 6 Weeks (4 Weeks Training + 2 Weeks Nesting) Training Schedule: Monday–Friday, 9:00 AM – 5:30 PM (Onsite in Ocoee, FL) Work From Home Opportunity: Eligible After 90 Days (Hybrid Schedule May Apply Based on Distance) Work schedule from home is 11:30am - 8pm; weekends required; 2 days off during the week. Plus shift differentials with an additional 10% evening differential and 15% weekend differential. As an Owner Services Specialist, you’ll support Westgate Resort owners by handling reservations and account inquiries, educating owners on their timeshare usage rights, and delivering a 5-star experience on every call. What You’ll Do Answer and manage inbound and outbound calls from Westgate Resort owners (approx. 75% inbound / 25% outbound) Assist owners with booking, modifying, and canceling reservations Educate owners on timeshare usage rights and account status Process external exchange requests through a third-party partner Offer and explain Vacation Guard Travel Protection Maintain accurate documentation and meet quality/performance expectations Use multiple systems and tools to support owners, including: MR, Owner Console, Loyalty Console, Alvaria Dialer, Microsoft Teams, SharePoint Call volume expectations: 30–35 calls/day average 40–50 calls/day during peak periods Qualifications What You’ll Bring High school diploma or GED required 2+ years of customer service experience preferred (Call center experience is a plus, especially in hospitality- Sales, collections, and front desk experience are also highly transferable!) Strong communication, listening, and multitasking skills Comfortable working in a fast-paced, metrics-driven environment Must be able to work weekends and holidays as needed Must pass a background check and drug screening Bilingual English/Spanish is a HUGE plus (additional pay available!) Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Additional Information Why You’ll Love It Here Comprehensive benefits (medical, dental, vision, PTO, 401K match) DailyPay: get paid when you need it Career growth & tuition assistance Employee discounts on resorts, restaurants, and more Inclusive culture & community involvement opportunities Remote flexibility after the 90-day onsite period Why Westgate? Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 43203-WG Ocoee Call Ctr Career Site Category: Call Center
Responsibilities
The Reservations Specialist manages inbound and outbound calls to assist owners with timeshare reservations, account inquiries, and usage education. They are responsible for maintaining accurate documentation and delivering a high-quality, 5-star service experience to all owners.
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Problem Solving, Time Management, Conflict Resolution, Data Entry, Sales, Collections, Hospitality, Bilingual, Microsoft Teams, Sharepoint, Alvaria Dialer
Specialization
Candidates must have a high school diploma or GED and at least 2 years of customer service experience. Strong communication skills and the ability to work in a fast-paced, metrics-driven environment are required, along with the ability to pass a background check and drug screening.
Experience Required
Minimum 2 year(s)
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Inbound Calling, Outbound Calling, Reservation Management, Conflict Resolution, Time Management, Problem Solving, Data Entry, Sales, Collections, Hospitality
Specialization
Candidates must have a high school diploma or GED and at least two years of customer service experience. Strong communication and multitasking skills are required, along with the ability to work weekends and holidays.
Experience Required
Minimum 2 year(s)
Front Desk Guest Services Attendant - (3-11pm) Hotel Royal Oak at Hotel Royal Oak
Royal Oak, Michigan, United States - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Hospitality, Front Desk Operations, Bartending, Reservation Management, Concierge Services, Customer Interaction, Lobby Maintenance
Specialization
Candidates should possess strong communication and problem-solving skills with a hospitality-driven personality. While hotel front desk and bartending experience are preferred, they are not required as training is provided.
Bell Attendant at San Diego Mission Bay Resort
San Diego, California, United States - Full Time
Skills Needed
Verbal Communication, Patience, Empathy, Customer Service, Teamwork, Flexibility, Fun, Hospitality
Specialization
Candidates should possess refined verbal communication skills and the ability to stand and move for long periods. Experience in a fast-paced guest care environment and a flexible schedule are also required.
PM Restaurant & Bar Manager - Canopy DC Embassy Row | TBC Hotels at TBC Hotels
Washington, District of Columbia, United States - Full Time
Skills Needed
Leadership Skills, Guest Service, Communication Skills, Organizational Skills, Attention To Detail, Problem Solving, Team Coaching, Bar Programming, Evening Energy, Service Flow, Safety Protocols, Cleanliness Standards, Cocktail Refinement, Positive Culture Promotion, Hospitality, Flexibility
Specialization
Candidates should have at least 2 years of supervisory or management experience in restaurant or hotel food and beverage. Strong leadership, communication skills, and a calm approach to challenges are essential.
Experience Required
Minimum 2 year(s)
Cluster Sales Trainee (Internship) - Six Senses Rome, Milan, Ibiza (based i at IHG Career
Milan, Lombardy, Italy - Full Time
Skills Needed
Sales, Marketing, Hospitality, Customer Service, Ms Office, Social Media Management, English, Italian
Specialization
The position requires a high school diploma or equivalent, preferably in Hospitality or Business Management, along with advanced MS Office skills and fluency in English and Italian. Experience in a similar role in luxury hotels is preferred.
Serveur / Commis de salle (H/F) at Accor
Cabourg, Normandy, France - Full Time
Skills Needed
Hospitality, Service Excellence, Attention To Detail, Organization, Time Management, Teamwork, Initiative, Responsibility, Flexibility, Resilience, Wine Service, Beverage Service, English Proficiency, Multilingual Skills
Specialization
A first experience is appreciated but not essential; candidates must possess a keen sense of hospitality and service excellence, along with strong organizational skills and attention to detail. Flexibility and resilience are needed to adapt to variable service demands.
Solrisa Food Server at San Diego Mission Bay Resort
San Diego, California, United States - Full Time
Skills Needed
Food Service, Customer Service, Multitasking, Reliability, Flexibility, Teamwork, Hospitality, Communication, Positive Attitude, Learning, Fast Paced Environment, Outdoor Work, Standing, Walking
Specialization
Candidates should have experience in a similar hotel or restaurant setting, preferably in an upscale environment. They should be eager to learn, reliable, and able to work in a fast-paced outdoor environment.
Valet Bellperson at Kahler Hotels LLC
Rochester, Minnesota, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Multi Tasking, Data Entry, Driving, Hospitality, Luggage Handling, Guest Relations
Specialization
Candidates must possess strong customer service, written, and verbal skills, along with the ability to multi-task effectively. A valid U.S. Driver's License is required, and previous hotel experience is preferred.
Servicemitarbeiter/in im Frühstück at Accor
Zurich, Zurich, Switzerland - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Buffet Service, Guest Reception, Opening Procedures, Closing Procedures, Attention To Detail, Reliability, Teamwork, German, English
Specialization
Candidates must have completed vocational training and possess reliability, motivation, and the ability to be an early riser. Fluency in German and English, both written and spoken, is required, with additional language skills being an advantage.
Butler runner / Front office runner at Accor
Kuta, Bali, Indonesia - Full Time
Skills Needed
Hospitality, Communication, Teamwork, Customer Service, Attention To Detail, Problem Solving, Time Management, Organization
Specialization
Candidates should have a minimum diploma in hospitality and at least one year of relevant experience in front office operations. Excellent English communication skills and knowledge of hotel systems are also required.
2º Maitre at Grupo Piñero
Palma de Mallorca, Balearic Islands, Spain - Full Time
Skills Needed
Leadership, Organization, Customer Orientation, Effective Communication, Decision Making, Food Safety, Team Management, Inventory Management, Service Excellence, Hospitality, Operational Coordination, Problem Solving, Training, Delegation, Resource Management, Multidisciplinary Coordination
Specialization
Candidates should have a background in Hospitality or related fields with at least 2 years of experience in bar and restaurant management, including 1 year in a leadership role. Intermediate Spanish and English skills are required, with additional value placed on knowledge of Mallorquín/Catalan.
Experience Required
Minimum 2 year(s)
Back Server at Selland's Market Cafe' H Street
Sacramento, California, United States - Full Time
Skills Needed
Serving, Bussing, Customer Service, Food Service, Wine Knowledge, Liquor Knowledge, Multi Tasking, Teamwork, Hospitality, Bar Preparation, Stocking, Cleaning
Specialization
Candidates must have at least one year of experience in serving or bussing and be at least 18 years old. A valid Responsible Beverage Serving (RBS) card is required, along with the ability to lift 25+ pounds.
Front Desk Agent at Legacy Resort
Baxter, Minnesota, United States - Full Time
Skills Needed
Customer Service, Multitasking, Organizational Skills, Cash Handling, Communication, Problem Solving, Hospitality, Guest Relations, Computer Literacy
Specialization
Candidates must possess a positive, guest-first attitude and strong organizational skills. A valid driver's license is required, and applicants must be at least 16 years old with the ability to work a flexible schedule including weekends.
Massage Therapist at The Spa on Kiawah Island Golf Resort at Kiawah Island Golf Resort
Charleston, South Carolina, United States - Full Time
Skills Needed
Massage Therapy, Swedish Massage, Deep Tissue Massage, Hot Stone Massage, Maternity Massage, Foot Reflexology, Customer Service, Communication Skills, Hospitality, Body Treatments
Specialization
Candidates must possess a current South Carolina Massage & Bodywork license and have at least two years of professional experience. The role requires the ability to work weekends and holidays, as well as the physical capacity to stand for the duration of a shift.
Experience Required
Minimum 2 year(s)
FR - Réceptionniste (H/F/X) at Accor
Avignon, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Customer Service, Check In, Check Out, Billing, Cash Handling, English Language, Fols Software, Hospitality, Communication, Problem Solving
Specialization
Previous experience in a similar role is considered an asset for this position. Proficiency in English and familiarity with Fols software are also preferred qualifications.
Banquet Server on call at Makeready LLC
San Antonio, Texas, United States - Full Time
Skills Needed
Food Service, Hospitality, Banquet Service, Event Setup, Communication, Physical Stamina, Attention To Detail, Food Safety, Hygiene Standards, Teamwork, Problem Solving, Customer Service
Specialization
Candidates should have previous experience in food service or hospitality and the physical ability to stand for long periods and lift up to 25 pounds. Strong communication skills and a basic understanding of food safety standards are required for this role.
Server - Media Jornada at Accor
Ibiza, Balearic Islands, Spain - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Hospitality, English Proficiency, Spanish Proficiency, Time Management, Professionalism, Adaptability
Specialization
Candidates should have previous experience in the hospitality industry and a high level of English proficiency. Strong communication skills, flexibility to work variable hours, and the ability to manage multiple tasks under pressure are required.
Hôte(sse) d’accueil Petit-Déjeuner (H/F/X) at Accor
Paris, Ile-de-France, France - Full Time
Skills Needed
Customer Service, English Language Proficiency, Teamwork, Punctuality, Hospitality, Communication, Buffet Management
Specialization
The ideal candidate is dynamic, punctual, and possesses strong customer service skills with a team-oriented mindset. Proficiency in English is required to effectively communicate with an international clientele.
Candidature spontanée (H/F) - Château Saint-Jean at Sige Relais Chateaux
Montluçon, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Hospitality, Customer Service, Food And Beverage, Front Desk Operations, Culinary Arts, Housekeeping
Specialization
This is a spontaneous application for various operational roles within the establishment. Candidates should have an interest in hospitality and service-oriented positions.
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