CATERING TEAM MEMBER

YHA Castleton Losehill Hall
Permanent contract
Full time (25-42.5 hours per week)
£11.44 per hour (This will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21)
Staff accommodation is available at a rate of £63.70 per week
Are you looking for a fun and varied job in hospitality? YHA Castleton Losehill Hall are looking for a Catering Team Member to join their team! YHA Castleton Losehill Hall is a busy groups and Individuals hostel set in 27 acres of the beautiful Peak District.
As a Catering Team Member, you’ll play a key role in making our guests’ experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

WHY WORK FOR YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
What will you be doing as a Catering Team Member?
While this role primarily focuses on the catering aspects of our hostel, you may also be called upon to assist in other hostel departments.

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
• Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
• Taking pride in the preparation, presentation, and service of high-quality food.
• Recording food wastage in accordance with your hostel’s procedures, focussing on minimizing waste to maximize profit.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

What Skills and Experience do you need to be a Catering Team Member?
Our Catering Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.

To provide this service to our guests we are looking for the following qualities in our Catering Team Members:

• Experience of working face to face with customers
• Experience of working in hospitality or customer service (desirable)
• Food Safety Level 2 Certificate (desirable) – otherwise will be required to complete within hostel
• Experience of working in a team – can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
• Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
• Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
• Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it

For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

• Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
• Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
• Taking pride in the preparation, presentation, and service of high-quality food.
• Recording food wastage in accordance with your hostel’s procedures, focussing on minimizing waste to maximize profit.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales