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Workforce Senior Manager (Premium Healthcare) at Sagility
, , Philippines - Full Time
Skills Needed
People Management, Team Leadership, Change Management, Communication Skills, Operational Strategy, Client Management, Inventory Management, Budget Management, Cross Functional Collaboration, Problem Solving, Coaching, Data Analysis, Risk Mitigation, Customer Satisfaction, Performance Metrics, Claim Operations
Specialization
Candidates must have at least 4 years of direct people management experience and 3 years of experience with claim platforms such as Proclaim and Facets. A Bachelor's degree is preferred, along with strong skills in communication and relationship building.
Experience Required
Minimum 5 year(s)
Senior Customer Success Specialist - Healthcare at Wolters Kluwer
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Customer Success, Project Management, Healthcare It, Clinical Workflows, Data Analysis, Technical Integration, Account Management, Communication Skills, Problem Solving, Stakeholder Management, Implementation Strategy, Salesforce, Ehrs, Presentation Skills, Relationship Building, Consultative Approach
Specialization
Candidates should have a bachelor's degree, preferably in Business Health Administration, and at least 3 years of experience in SaaS or CaaS-based customer success roles. A background in healthcare IT and knowledge of clinical decision support products are essential.
Experience Required
Minimum 2 year(s)
Healthcare Provider Industry Solutions Leader at NTT DATA
Newark, New Jersey, United States - Full Time
Skills Needed
Client Engagement, Industry Thought Leadership, Method Integration, Partner Management, Analyst Relationship Management, Knowledge Development, Sales Support, Industry Insights, Digital Technologies, Ai, Emerging Technologies, Strategic Planning, Healthcare Solutions, Transformation Roadmaps, Cross Functional Collaboration, Market Trends, Canadian Healthcare
Specialization
Candidates should have over 10 years of experience in Information Technology, with a focus on digital and enterprise transformation, and at least 8 years in the Healthcare Provider segment. A bachelor's degree or equivalent industry experience is required, along with experience in the Canadian market.
Experience Required
Minimum 10 year(s)
Paediatric Healthcare Assistant - Complex Care at Onecall24 Healthcare
Hampshire, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Architectural Design Professional - Healthcare at Shive Hattery Group, Inc.
Bettendorf, Iowa, United States - Full Time
Skills Needed
Architectural Design, Healthcare Projects, Construction Documentation, Building Systems, Detailing, Materials, Codes And Standards, Specifications, Construction Administration, Autodesk Revit, Microsoft Office, Autocad, Google Sketchup, Communication Skills, Problem Solving Skills, Mentorship
Specialization
At least 3 to 6 years of professional architectural experience is required, preferably in healthcare or related fields. Candidates must have completed an accredited professional degree program in architecture and be licensed or actively pursuing licensure.
Experience Required
Minimum 5 year(s)
Healthcare Compliance Auditor - Enterprise Risk at BON SECOURS MERCY HEALTH INC
, , United States - Full Time
Skills Needed
Healthcare Compliance, Auditing, Data Analytics, Statistical Analysis, Coding, Billing, Claims Processing, Fraud Prevention, Regulatory Knowledge, Problem Solving, Communication, Education Development, Quality Control, Operational Assessment, Risk Analysis, Technical Editing
Specialization
Candidates must have CCS, CPC, RHIT, or RHIA certifications and 2 to 4 years of experience in healthcare operations, auditing, or coding/billing. A strong understanding of Medicare, Medicaid, and compliance regulations is required, along with excellent analytical and problem-solving skills.
Experience Required
Minimum 2 year(s)
Senior Project Manager Value Based Healthcare at Velindre University NHS Trust
Nantgarw CF15 7QZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Desktop Support Specialist - Healthcare (m/w/d) at Dexcom
, , Mozambique - Full Time
Skills Needed
Desktop Support, Troubleshooting, Customer Service, Hardware Support, Software Support, Operating Systems, Windows 10, Windows 11, Macos, Microsoft Sccm, Endpoint Manager, Itil, Comptia A+, Microsoft 365, Communication, Team Collaboration
Specialization
Candidates should have 2-4 years of related experience and a high school diploma or equivalent. Fluency in German and relevant certifications such as ITIL v4 Foundation or CompTIA A+ are essential.
Experience Required
Minimum 2 year(s)
Workforce Senior Manager (Premium Healthcare) at Sagility
, , Philippines - Full Time
Skills Needed
People Management, Team Leadership, Change Management, Communication Skills, Operational Strategy, Client Inventory Management, Budget Management, Cross Functional Collaboration, Problem Solving, Coaching, Data Analysis, Risk Mitigation, Customer Satisfaction, Process Improvement, Staffing Efficiency, Healthcare Domain Expertise
Specialization
Candidates must have at least 4 years of direct people management experience and 3 years of experience with claim platforms such as Proclaim and Facets. A high school diploma is required, with a bachelor's degree preferred.
Experience Required
Minimum 5 year(s)
Clinical Case Manager - Adult Mental Healthcare at A BETTER LIFE RECOVERY LLC
Vienna, Virginia, United States - Full Time
Skills Needed
Clinical Case Management, Person Centered Care Plans, Group Therapy, Crisis Intervention, Quality Management, Assessment, Treatment Interventions, Communication Skills, Behavioral Health Knowledge, Documentation, Empathy, Professionalism, Accountability, Organizational Skills, Multidisciplinary Teamwork, Clinical Ethics
Specialization
Candidates should possess a Bachelor’s degree in a behavioral health or related field, with a Master’s preferred. Excellent communication skills and knowledge of clinical terminology are essential, along with a valid driver's license and successful completion of background checks.
Experience Required
Minimum 2 year(s)
Healthcare RN/LPN Full Time 1st Shift 7am-7pm at Martha Franks Retirement Community
Laurens, South Carolina, United States - Full Time
Skills Needed
Supervision, Nursing Care, Care Planning, Resident Assessment, Medication Administration, Documentation, Compliance, Quality Audits, Team Collaboration, Cna Oversight, Emergency Response, Patient Monitoring, Hipaa Standards, Safety Procedures, Communication, Compassionate Care
Specialization
The role requires supervising nursing staff and overseeing CNA duties while ensuring compliance with regulations. Candidates should possess nursing judgment and be able to document care accurately.
Experience Required
Minimum 2 year(s)
Pharmacy Healthcare Advisor - Hickey's Maynooth at Hickeys Pharmacy Group
Maynooth, County Kildare, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Healthcare Assistant Lanesborough Co Longford at Platinum Homecare
Lanesborough, County Longford, Ireland - Full Time
Skills Needed
It
Qualification
Graduate
Healthcare Regulatory & Compliance Specialist I at MedTrainer
Delegación Josefa Vergara y Hernández, Querétaro, Mexico - Full Time
Skills Needed
Healthcare Regulations, Compliance Practices, Policy Development, Analytical Skills, Critical Thinking, Attention To Detail, English Communication, Microsoft Office, A.I. Tools, Organizational Skills, Proactive Attitude, Remote Work
Specialization
A bachelor's degree in a related field is required, with a preference for a master's degree. Candidates should have experience in healthcare compliance and familiarity with A.I. tools, along with strong analytical and communication skills.
Account Executive, Healthcare & Life Sciences at Snowflake
Dallas, Tennessee, United States - Full Time
Skills Needed
Sales Experience, Healthcare Knowledge, Life Sciences Knowledge, Enterprise Sales, Data Warehousing, Business Intelligence, Data Science, Ai/Ml, Solution Based Selling, Presentation Skills, Listening Skills, Organization, Contact Management, Client Relationship Management, Sales Strategy, Cross Functional Collaboration
Specialization
Candidates should have 6+ years of sales experience in technical solutions and a proven track record in the Healthcare and Life Sciences sector. Experience in executing complex sales strategies and managing client relationships is essential.
Experience Required
Minimum 5 year(s)
Security Professional - Flex Healthcare Patrol at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Ukiah, California, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Access Control, Visitor Management, Documentation, Collaboration, Problem Solving, Reliability, Adaptability, Flexibility, Communication, Teamwork, Integrity, Agility
Specialization
Applicants must provide proof of a high school diploma or GED and possess a valid driver's license. CPR and/or First Aid certification is preferred, along with a state-issued security-related license.
Healthcare Assistant - Ardee (No Sponsorship) at Moorehall Lodge Ardee
Ardee, County Louth, Ireland - Full Time
Skills Needed
Care Plans, Dignity
Qualification
Graduate
Healthcare Customer Service (Remote) - PM Shift at Continuum Global Solutions
, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Problem Solving, Empathy, Healthcare Knowledge, Computer Proficiency, Call Center Experience, Medicare Experience, Medicaid Experience, Attention To Detail, Adaptability, Teamwork, Time Management, Technical Troubleshooting
Specialization
Candidates must be at least 18 years old and possess a high school diploma or equivalent, along with a minimum of 6 months of experience in a health plan call center. Exceptional customer service skills and the ability to work flexible hours are also required.
Healthcare Assistant - Ardee (No Sponsorship) at Moorehall Lodge Ardee
Ardee, County Louth, Ireland - Full Time
Skills Needed
Dignity, Care Plans
Qualification
Graduate
Healthcare Assistant / Support Worker- NAVAN at My Life By Estrela Hall Limited
Navan, County Meath, Ireland - Full Time
Skills Needed
Eligibility
Qualification
Graduate
Workforce Senior Manager (Premium Healthcare) at Sagility
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

People Management, Team Leadership, Change Management, Communication Skills, Operational Strategy, Client Management, Inventory Management, Budget Management, Cross-Functional Collaboration, Problem Solving, Coaching, Data Analysis, Risk Mitigation, Customer Satisfaction, Performance Metrics, Claim Operations

Industry

Outsourcing and Offshoring Consulting

Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Owns the output of a single work area within Resource Planning and typically manages a team of Customer Service job family roles. Manages the traffic and scheduling operations of a single call center. Oversees the application of the traffic and scheduling function, including policy and procedures, operating structure, and information flow. Helps develop business plan for department operations, including budget development. Ensures that staffing is efficient in order to maintain operational objectives. Analyzes call center trends to predict long-term and short-term staffing needs. Utilizes in-depth professional knowledge but is guided by functional practices and well-defined management precedents. Focuses on implementing and executing strategies within own department/discipline/team. Job title: Workforce Senior Manager (Premium Healthcare) Job Description: Job Description Education : High School Diploma or equivalent required. Bachelor's Degree or advanced degree preferred Experience: 4+ years legacy client direct people management experience required, with demonstrated skills in Developing Direct Reports, Leading Change and Building Effective Teams •4+ years legacy client direct people management experience required, with demonstrated skills in Developing Direct Reports, Leading Change and Building Effective Teams •3+ years of experience with each of the following claim platforms; Proclaim & Facets with knowledge of claim operation systems & processes required Mandatory Skills: •Drive for results in a fast paced environment Ability to develop solid working relationships and establish a high level of credibility across functions, geographies, and lines of business required • Ability to drive and influence business partners to meet operational goals • Excellent communication skills: written, oral and listening skills Preferred Skills: Roles & responsibilities :• Responsible for oversight of the daily business operations inventory and the operational strategy to execute on business goals for Claim Operations. • Manage a team of Band 3 Resource Planning Supervisors • Provides leadership level presentations, work initiatives, and team metrics • Oversees the process of managing daily client inventory, escalation of inventory, and advises on task routing and alignment • Stay knowledgeable about the company’s strategic direction and plans and support efforts to achieve those goals • Optimizes the usage of the Proficiency Index data to determine effective mail routing guidelines. • Proactively oversees the Claim inventory volume and aging to achieve turn-around-time by gaining insights into current and projected inventory levels • Gain insights into volumes aligned with upstream partners to mitigate risks to the downstream teams. • Monitor inventory across all lines of business to optimize the claim resources. • Develops direct reports through effective coaching and guidance, empowering and enabling strong leadership from each • Collaborates cross functionally to establish processes and effectively communicates and influences business partners and systems personnel • Foster and maintain a collaborative relationship with internal and external customers to ensure customer satisfaction and profitability; work with business partners to identify ways to improve business processes. • Accountable for operational budget achievement and expense control • Drive change and influence individuals at all levels of the organization to take appropriate risks • Takes initiative to evaluate and problem solve, escalating to the next level as necessary • Partner with other senior leaders, including our GSP partners, on overall strategy and performance Location: Quezon City, Bridgetowne GBF TowerPhilippines Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Already keen? Discover your next role with Sagility, a great place to work.
Responsibilities
The Workforce Senior Manager is responsible for overseeing daily business operations and executing operational strategies for Claim Operations. This role includes managing a team, optimizing inventory, and collaborating with cross-functional partners to achieve business goals.
Workforce Senior Manager (Premium Healthcare) at Sagility
, , Philippines - Full Time
Skills Needed
People Management, Team Leadership, Change Management, Communication Skills, Operational Strategy, Client Management, Inventory Management, Budget Management, Cross Functional Collaboration, Problem Solving, Coaching, Data Analysis, Risk Mitigation, Customer Satisfaction, Performance Metrics, Claim Operations
Specialization
Candidates must have at least 4 years of direct people management experience and 3 years of experience with claim platforms such as Proclaim and Facets. A Bachelor's degree is preferred, along with strong skills in communication and relationship building.
Experience Required
Minimum 5 year(s)
Senior Customer Success Specialist - Healthcare at Wolters Kluwer
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Customer Success, Project Management, Healthcare It, Clinical Workflows, Data Analysis, Technical Integration, Account Management, Communication Skills, Problem Solving, Stakeholder Management, Implementation Strategy, Salesforce, Ehrs, Presentation Skills, Relationship Building, Consultative Approach
Specialization
Candidates should have a bachelor's degree, preferably in Business Health Administration, and at least 3 years of experience in SaaS or CaaS-based customer success roles. A background in healthcare IT and knowledge of clinical decision support products are essential.
Experience Required
Minimum 2 year(s)
Healthcare Provider Industry Solutions Leader at NTT DATA
Newark, New Jersey, United States - Full Time
Skills Needed
Client Engagement, Industry Thought Leadership, Method Integration, Partner Management, Analyst Relationship Management, Knowledge Development, Sales Support, Industry Insights, Digital Technologies, Ai, Emerging Technologies, Strategic Planning, Healthcare Solutions, Transformation Roadmaps, Cross Functional Collaboration, Market Trends, Canadian Healthcare
Specialization
Candidates should have over 10 years of experience in Information Technology, with a focus on digital and enterprise transformation, and at least 8 years in the Healthcare Provider segment. A bachelor's degree or equivalent industry experience is required, along with experience in the Canadian market.
Experience Required
Minimum 10 year(s)
Paediatric Healthcare Assistant - Complex Care at Onecall24 Healthcare
Hampshire, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Architectural Design Professional - Healthcare at Shive Hattery Group, Inc.
Bettendorf, Iowa, United States - Full Time
Skills Needed
Architectural Design, Healthcare Projects, Construction Documentation, Building Systems, Detailing, Materials, Codes And Standards, Specifications, Construction Administration, Autodesk Revit, Microsoft Office, Autocad, Google Sketchup, Communication Skills, Problem Solving Skills, Mentorship
Specialization
At least 3 to 6 years of professional architectural experience is required, preferably in healthcare or related fields. Candidates must have completed an accredited professional degree program in architecture and be licensed or actively pursuing licensure.
Experience Required
Minimum 5 year(s)
Healthcare Compliance Auditor - Enterprise Risk at BON SECOURS MERCY HEALTH INC
, , United States - Full Time
Skills Needed
Healthcare Compliance, Auditing, Data Analytics, Statistical Analysis, Coding, Billing, Claims Processing, Fraud Prevention, Regulatory Knowledge, Problem Solving, Communication, Education Development, Quality Control, Operational Assessment, Risk Analysis, Technical Editing
Specialization
Candidates must have CCS, CPC, RHIT, or RHIA certifications and 2 to 4 years of experience in healthcare operations, auditing, or coding/billing. A strong understanding of Medicare, Medicaid, and compliance regulations is required, along with excellent analytical and problem-solving skills.
Experience Required
Minimum 2 year(s)
Senior Project Manager Value Based Healthcare at Velindre University NHS Trust
Nantgarw CF15 7QZ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Desktop Support Specialist - Healthcare (m/w/d) at Dexcom
, , Mozambique - Full Time
Skills Needed
Desktop Support, Troubleshooting, Customer Service, Hardware Support, Software Support, Operating Systems, Windows 10, Windows 11, Macos, Microsoft Sccm, Endpoint Manager, Itil, Comptia A+, Microsoft 365, Communication, Team Collaboration
Specialization
Candidates should have 2-4 years of related experience and a high school diploma or equivalent. Fluency in German and relevant certifications such as ITIL v4 Foundation or CompTIA A+ are essential.
Experience Required
Minimum 2 year(s)
Workforce Senior Manager (Premium Healthcare) at Sagility
, , Philippines - Full Time
Skills Needed
People Management, Team Leadership, Change Management, Communication Skills, Operational Strategy, Client Inventory Management, Budget Management, Cross Functional Collaboration, Problem Solving, Coaching, Data Analysis, Risk Mitigation, Customer Satisfaction, Process Improvement, Staffing Efficiency, Healthcare Domain Expertise
Specialization
Candidates must have at least 4 years of direct people management experience and 3 years of experience with claim platforms such as Proclaim and Facets. A high school diploma is required, with a bachelor's degree preferred.
Experience Required
Minimum 5 year(s)
Clinical Case Manager - Adult Mental Healthcare at A BETTER LIFE RECOVERY LLC
Vienna, Virginia, United States - Full Time
Skills Needed
Clinical Case Management, Person Centered Care Plans, Group Therapy, Crisis Intervention, Quality Management, Assessment, Treatment Interventions, Communication Skills, Behavioral Health Knowledge, Documentation, Empathy, Professionalism, Accountability, Organizational Skills, Multidisciplinary Teamwork, Clinical Ethics
Specialization
Candidates should possess a Bachelor’s degree in a behavioral health or related field, with a Master’s preferred. Excellent communication skills and knowledge of clinical terminology are essential, along with a valid driver's license and successful completion of background checks.
Experience Required
Minimum 2 year(s)
Healthcare RN/LPN Full Time 1st Shift 7am-7pm at Martha Franks Retirement Community
Laurens, South Carolina, United States - Full Time
Skills Needed
Supervision, Nursing Care, Care Planning, Resident Assessment, Medication Administration, Documentation, Compliance, Quality Audits, Team Collaboration, Cna Oversight, Emergency Response, Patient Monitoring, Hipaa Standards, Safety Procedures, Communication, Compassionate Care
Specialization
The role requires supervising nursing staff and overseeing CNA duties while ensuring compliance with regulations. Candidates should possess nursing judgment and be able to document care accurately.
Experience Required
Minimum 2 year(s)
Pharmacy Healthcare Advisor - Hickey's Maynooth at Hickeys Pharmacy Group
Maynooth, County Kildare, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Healthcare Assistant Lanesborough Co Longford at Platinum Homecare
Lanesborough, County Longford, Ireland - Full Time
Skills Needed
It
Qualification
Graduate
Healthcare Regulatory & Compliance Specialist I at MedTrainer
Delegación Josefa Vergara y Hernández, Querétaro, Mexico - Full Time
Skills Needed
Healthcare Regulations, Compliance Practices, Policy Development, Analytical Skills, Critical Thinking, Attention To Detail, English Communication, Microsoft Office, A.I. Tools, Organizational Skills, Proactive Attitude, Remote Work
Specialization
A bachelor's degree in a related field is required, with a preference for a master's degree. Candidates should have experience in healthcare compliance and familiarity with A.I. tools, along with strong analytical and communication skills.
Account Executive, Healthcare & Life Sciences at Snowflake
Dallas, Tennessee, United States - Full Time
Skills Needed
Sales Experience, Healthcare Knowledge, Life Sciences Knowledge, Enterprise Sales, Data Warehousing, Business Intelligence, Data Science, Ai/Ml, Solution Based Selling, Presentation Skills, Listening Skills, Organization, Contact Management, Client Relationship Management, Sales Strategy, Cross Functional Collaboration
Specialization
Candidates should have 6+ years of sales experience in technical solutions and a proven track record in the Healthcare and Life Sciences sector. Experience in executing complex sales strategies and managing client relationships is essential.
Experience Required
Minimum 5 year(s)
Security Professional - Flex Healthcare Patrol at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Ukiah, California, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Access Control, Visitor Management, Documentation, Collaboration, Problem Solving, Reliability, Adaptability, Flexibility, Communication, Teamwork, Integrity, Agility
Specialization
Applicants must provide proof of a high school diploma or GED and possess a valid driver's license. CPR and/or First Aid certification is preferred, along with a state-issued security-related license.
Healthcare Assistant - Ardee (No Sponsorship) at Moorehall Lodge Ardee
Ardee, County Louth, Ireland - Full Time
Skills Needed
Care Plans, Dignity
Qualification
Graduate
Healthcare Customer Service (Remote) - PM Shift at Continuum Global Solutions
, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Problem Solving, Empathy, Healthcare Knowledge, Computer Proficiency, Call Center Experience, Medicare Experience, Medicaid Experience, Attention To Detail, Adaptability, Teamwork, Time Management, Technical Troubleshooting
Specialization
Candidates must be at least 18 years old and possess a high school diploma or equivalent, along with a minimum of 6 months of experience in a health plan call center. Exceptional customer service skills and the ability to work flexible hours are also required.
Healthcare Assistant - Ardee (No Sponsorship) at Moorehall Lodge Ardee
Ardee, County Louth, Ireland - Full Time
Skills Needed
Dignity, Care Plans
Qualification
Graduate
Healthcare Assistant / Support Worker- NAVAN at My Life By Estrela Hall Limited
Navan, County Meath, Ireland - Full Time
Skills Needed
Eligibility
Qualification
Graduate