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Team Leader - Customer Service at Collinson
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Contact Centre Operations, People Management, Coaching, Data Analysis, Communication, Problem Solving, Conflict Resolution, Attention To Detail, Adaptability, Performance Management, Operational Performance, Team Motivation, Scheduling, Compliance, Professionalism
Specialization
Candidates should have a managerial diploma or degree and strong knowledge of customer service operations. Proven experience in people management and coaching, along with advanced computer literacy and data analysis skills, is also required.
Experience Required
Minimum 2 year(s)
Driver at Vital Holdings LLC
Jackson, Mississippi, United States - Full Time
Skills Needed
Positive Attitude, Detail Oriented, Teamwork, Self Motivated, Pressure Management, Directional Awareness, Navigational Skills, Customer Service
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. They should also be able to pass background checks and drug screenings, and have strong directional awareness.
Sales Customer Representatives - (Remote, No cold calling) at Summit Sky Consulting
Oakland, California, United States - Full Time
Skills Needed
Self Motivated, Goal Oriented, Virtual Sales, Communication, Independent, Results Driven, Client Relationship Building, Financial Solutions Presentation, Pipeline Management
Specialization
Candidates must be self-motivated, driven, and passionate about helping families achieve financial security, with strong communication skills being a plus. No prior experience is required as comprehensive training will be provided for this 1099 commission-only role.
Communications Specialist at Safe Children Coalition
Sarasota, Florida, United States - Full Time
Skills Needed
Project Management, Content Creation, Social Media Management, Copywriting, Proofreading, Editing, Graphic Design, Presentation Preparation, Research, Analytics Reporting, Web Design, Photo Editing, Video Editing, Time Management, Organizational Skills, Computer Literacy
Specialization
Candidates must have a bachelor's degree, preferably in Communications, Public Relations, or Journalism, along with a minimum of two years of professional experience that includes strong copywriting, proofreading, and editing skills. Essential requirements include excellent verbal and written communication, high computer literacy (MS Office), meticulous attention to detail, and the ability to manage multiple projects effectively.
Experience Required
Minimum 2 year(s)
Fund Servicing Trades at JPMC Candidate Experience page
Mumbai, maharashtra, India - Full Time
Skills Needed
Fund Accounting, Reconciliation, Settlements, Trade Support, Attention To Detail, Collaboration, Process Improvement, Communication, Risk Awareness, Broker Reconciliations, Validation Checks, Issue Resolution, Strategic Thinking, Data Accuracy, Continuous Improvement, Exchange Traded Derivatives
Specialization
The role requires a graduate/MBA with 6+ years of experience in trades or fund accounting. Strong subject matter expertise in reconciliation, settlements, and trade support is essential.
Experience Required
Minimum 5 year(s)
STORE MANAGER in RAYMOND, NH at Dollar General
Raymond, New Hampshire, United States - Full Time
Skills Needed
Recruiting, Staffing, Training, Performance Evaluation, Inventory Management, Merchandising, Cash Handling, Customer Service, Safety Compliance, Financial Integrity, Problem Solving, Communication, Organization, Scheduling, Loss Prevention, Team Leadership
Specialization
Candidates should possess the ability to interpret documents, perform basic mathematical calculations, and have knowledge of cash handling, inventory management, and merchandising practices. A high school diploma or equivalent is strongly preferred, along with one year of preferred management experience in a retail environment.
Store Manager - Potomac Mills at Akira
Woodbridge, Virginia, United States - Full Time
Skills Needed
Store Management, Sales, Recruiting, Training, Mentoring, Leadership, Communication, Organizational Skills, Visual Merchandising, Customer Service, Inventory Management, Loss Prevention, Budget Preparation, Team Motivation, Entrepreneurial Mindset, Adaptability
Specialization
Candidates should have a minimum of one year of experience in store management and a passion for fashion. Strong leadership, communication, and organizational skills are essential, along with the ability to thrive in a dynamic retail environment.
Experience Required
Minimum 2 year(s)
Copy of Shift Leader at Wingstop
Stow, Ohio, United States - Full Time
Skills Needed
Customer Service, Leadership, Communication, Teamwork, Problem Solving, Food Handling
Specialization
Candidates should have experience in a fast-food or restaurant environment and possess strong leadership and communication skills. A Food Handler Certification is a plus, and the ability to work in a fast-paced environment is essential.
Configuration & Data Manager - Secret Clearance at Rocket Lab Corporation
Tucson, Arizona, United States - Full Time
Skills Needed
Configuration Management, Data Management, Ms Office, Analytical Skills, Problem Solving Skills, Management Skills, Communication Skills, Interpersonal Skills, Documentation, Data Quality Control, Engineering Changes, Customer Interface, Auditing, Itar Compliance, Technical Documentation, Project Lifecycle
Specialization
Candidates must have a bachelor's degree in engineering or a technical discipline and at least 8 years of work experience. An active Secret clearance with TS/SCI eligibility is also required.
Experience Required
Minimum 10 year(s)
Er du vår nye arealplanlegger? at RAMBOLL US Consulting Inc
Alta, Troms og Finnmark, Norway - Full Time
Skills Needed
Urban Planning, Sustainability, Project Management, Communication, Team Collaboration, Market Engagement, Analytical Skills, Problem Solving
Specialization
Candidates should have relevant experience in planning work and a strong interest in sustainable land management. A relevant master's degree and good communication skills in Norwegian are also required.
Experience Required
Minimum 2 year(s)
The Dining Facility Manager at Ladgov Corporation
Starke, Florida, United States - Full Time
Skills Needed
Food Safety, Sanitation, Inventory Management, Staff Supervision, Training Programs, Compliance, Meal Service, Haccp, Afmis, Customer Service
Specialization
Candidates must have a minimum of 5 years of management experience in cafeteria-style operations and be familiar with Army Food Management Information Systems. A current Food Protection Manager Certificate is also required.
Experience Required
Minimum 5 year(s)
Parts Delivery Driver at Hale Trailer
Springfield, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Delivery, Parts Handling, Communication, Problem Solving, Safety Adherence, Navigation, Warehouse Assistance
Specialization
Candidates must have a valid driver's license, a clean driving record, and the ability to lift parts weighing up to 80 lbs. A commitment to customer service and good communication skills are also essential.
Sales Customer Representatives - (Remote, No cold calling) at Summit Sky Consulting
, Virginia, United States - Full Time
Skills Needed
Self Motivated, Goal Oriented, Virtual Sales, Communication, Independent, Results Driven, Client Relationship Building, Financial Solutions Presentation, Pipeline Management
Specialization
Candidates must be self-motivated, driven, and passionate about helping families achieve financial security, with a strong ability to communicate virtually. No prior experience is required as comprehensive training will be provided.
Vendor Sourcing Team Lead at Modern Construction Services
Charlotte, North Carolina, United States - Full Time
Skills Needed
Data Analysis, Vendor Sourcing Strategy, Supervising, Coaching, Negotiation, Contract Management, Quality Standards, Communication, Customer Service, Problem Solving, It Literacy, Data Protection, Trend Identification, Team Leadership, Relationship Management, Documentation Management
Specialization
The preferred candidate should have proficiency in data analysis, vendor sourcing strategy, and experience in supervising and coaching a team. Strong analytical skills and effective communication are essential for success in this role.
Experience Required
Minimum 2 year(s)
Systems Engineer II - Secret Clearance at Rocket Lab Corporation
Tucson, Arizona, United States - Full Time
Skills Needed
Systems Engineering, Electro Optical Sensors, Requirements Management, Modeling Tools, System Modeling, Space Environments, Technical Documentation, Collaboration, Testing, Data Analysis, Technical Support, Communication, Task Management, Hardware Interfaces, Software Development, Interdisciplinary Teams
Specialization
A bachelor's degree in systems or aerospace engineering is required, along with an active Secret clearance and 2+ years of relevant engineering experience. Experience with systems engineering and space or airborne instruments is essential.
Experience Required
Minimum 2 year(s)
Remote Client Services Coordinator at Traveling with Tasha
Lafayette, Indiana, United States - Full Time
Skills Needed
Communication, Organizational Skills, Customer Service, Attention To Detail, Remote Work, Client Support, Travel Coordination, Itinerary Management
Specialization
Candidates should possess excellent communication and organizational skills, with a preference for customer service experience. They must be detail-oriented and comfortable working remotely with minimal supervision.
Sales Customer Representatives - (Remote, No cold calling) at Summit Sky Consulting
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Self Motivated, Goal Oriented, Virtual Sales, Communication, Independent, Results Driven, Client Relationship Building, Financial Solutions Presentation, Pipeline Management
Specialization
Candidates must be self-motivated, driven, and passionate about helping families achieve financial security, with strong communication skills being beneficial, especially in virtual sales. No prior experience is required as comprehensive training will be provided.
Acima Assistant Store Manager at Acima Credit LLC
Bowie, Maryland, United States - Full Time
Skills Needed
Account Management, Sales, Customer Service, Credit Processing, Lease To Own Knowledge, Application Review, Communication, Interpersonal Skills, Time Management, Multi Tasking, Microsoft Office Suite, Retail Partnership, Problem Solving, Teamwork, Scheduling Flexibility
Specialization
Candidates must be at least 18 years old and possess a high school diploma or GED, along with excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite is required, and familiarity with rental or leasing industry practices is a plus.
Assistant Manager(04044) 36 Tamarack Ave. at Domino's Pizza LLC
Danbury, Connecticut, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Inventory Control, Cash Control, Food Management, Attendance, Punctuality, Store Cleanliness, Marketing, Profitability, Communication Skills, Driving, Team Leadership
Specialization
Candidates should possess skills in judgment, math, and multitasking. They must also have the ability to communicate effectively and manage various operational tasks.
Certified Dietary Manager at Healthcare Services Group, Inc.
, West Virginia, United States - Full Time
Skills Needed
Dietary Management, Food Quality Standards, Inventory Management, Food Safety, Customer Service, Regulatory Compliance, Team Leadership, Record Keeping, Staff Training, Quality Control, Infection Control, Communication, Computer Software Proficiency, Lifting/Carrying, Punctuality
Specialization
Candidates must possess Certified Dietary Manager (CDM) certification and are strongly preferred to have an Associate’s degree or higher in food service management or hospitality, along with two years of experience in quantity food production and personnel supervision. Mandatory requirements include obtaining Food Protection Manager (FPM), Food Service Manager (FSM), and Long-Term Care Food Service (LTC-FSM) certifications shortly after employment, alongside meeting physical demands and maintaining basic computer skills.
Experience Required
Minimum 2 year(s)
Team Leader - Customer Service at Collinson
Cape Town, Western Cape, South Africa -
Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Contact Centre Operations, People Management, Coaching, Data Analysis, Communication, Problem Solving, Conflict Resolution, Attention to Detail, Adaptability, Performance Management, Operational Performance, Team Motivation, Scheduling, Compliance, Professionalism

Industry

Consumer Services

Description
Collinson is a global, privately-owned company with over 1,100 employees across 20+ locations worldwide. We are dedicated to helping our clients acquire, retain, and optimise customer relationships through world-class products and services, including Priority Pass (the world’s largest independent airport lounge access programme with 1,300+ lounges globally) and Columbus Insurance, a leading travel insurance specialist. We are currently looking for a Team Leader to join our Contact Centre Operations team. About the Role Reporting to the Junior Operations Manager, the Team Leader will be responsible for managing, motivating, and developing a team of Customer Service Advisors to ensure all operational targets and service level agreements (SLAs) are consistently met or exceeded. This role requires a confident people leader who thrives in a fast-paced, 24/7 environment and can remain calm, focused, and adaptable under pressure. Key Responsibilities Actively manage and support agents through regular feedback, coaching, and performance management Oversee day-to-day operational performance of the assigned team Ensure all KPIs, quality standards, and client SLAs are achieved Manage adherence, attendance, and scheduling within the team Handle escalations, customer complaints, and operational interruptions Conduct 1:1 performance and development sessions (PEPs) Work closely with Performance Coaches to support agent development Compile, analyse, and report on operational data and performance metrics Maintain consistent communication within the team and across departments Lead by example and uphold Collinson Group South Africa’s standards of professionalism, integrity, and conduct Ensure full compliance with company policies, procedures, and quality standards Skills, Experience & Attributes Managerial Diploma or Degree (advantageous) Strong knowledge of customer service and contact centre operations Proven people management and coaching experience Advanced computer literacy and strong data analysis skills Excellent verbal and written communication skills Strong problem-solving and conflict resolution abilities Process-driven with strong attention to detail Highly motivated, adaptable, and able to manage priorities under pressure Ability to build strong working relationships across teams and departments What You’ll Need to Succeed Ability to manage multiple priorities in a fast-paced environment Calm, focused approach during high-pressure situations Willingness to learn and adapt to new systems and technologies Flexibility to work rotational shifts in a 24/7 operation Collinson offers a dynamic, inclusive work environment with opportunities for growth and development. Job responsibilities and deliverables may be reviewed periodically and will be aligned to a performance contract.
Responsibilities
The Team Leader will manage, motivate, and develop a team of Customer Service Advisors to meet operational targets and service level agreements. They will also handle escalations, conduct performance sessions, and ensure compliance with company standards.
Team Leader - Customer Service at Collinson
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Contact Centre Operations, People Management, Coaching, Data Analysis, Communication, Problem Solving, Conflict Resolution, Attention To Detail, Adaptability, Performance Management, Operational Performance, Team Motivation, Scheduling, Compliance, Professionalism
Specialization
Candidates should have a managerial diploma or degree and strong knowledge of customer service operations. Proven experience in people management and coaching, along with advanced computer literacy and data analysis skills, is also required.
Experience Required
Minimum 2 year(s)
Driver at Vital Holdings LLC
Jackson, Mississippi, United States - Full Time
Skills Needed
Positive Attitude, Detail Oriented, Teamwork, Self Motivated, Pressure Management, Directional Awareness, Navigational Skills, Customer Service
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. They should also be able to pass background checks and drug screenings, and have strong directional awareness.
Sales Customer Representatives - (Remote, No cold calling) at Summit Sky Consulting
Oakland, California, United States - Full Time
Skills Needed
Self Motivated, Goal Oriented, Virtual Sales, Communication, Independent, Results Driven, Client Relationship Building, Financial Solutions Presentation, Pipeline Management
Specialization
Candidates must be self-motivated, driven, and passionate about helping families achieve financial security, with strong communication skills being a plus. No prior experience is required as comprehensive training will be provided for this 1099 commission-only role.
Communications Specialist at Safe Children Coalition
Sarasota, Florida, United States - Full Time
Skills Needed
Project Management, Content Creation, Social Media Management, Copywriting, Proofreading, Editing, Graphic Design, Presentation Preparation, Research, Analytics Reporting, Web Design, Photo Editing, Video Editing, Time Management, Organizational Skills, Computer Literacy
Specialization
Candidates must have a bachelor's degree, preferably in Communications, Public Relations, or Journalism, along with a minimum of two years of professional experience that includes strong copywriting, proofreading, and editing skills. Essential requirements include excellent verbal and written communication, high computer literacy (MS Office), meticulous attention to detail, and the ability to manage multiple projects effectively.
Experience Required
Minimum 2 year(s)
Fund Servicing Trades at JPMC Candidate Experience page
Mumbai, maharashtra, India - Full Time
Skills Needed
Fund Accounting, Reconciliation, Settlements, Trade Support, Attention To Detail, Collaboration, Process Improvement, Communication, Risk Awareness, Broker Reconciliations, Validation Checks, Issue Resolution, Strategic Thinking, Data Accuracy, Continuous Improvement, Exchange Traded Derivatives
Specialization
The role requires a graduate/MBA with 6+ years of experience in trades or fund accounting. Strong subject matter expertise in reconciliation, settlements, and trade support is essential.
Experience Required
Minimum 5 year(s)
STORE MANAGER in RAYMOND, NH at Dollar General
Raymond, New Hampshire, United States - Full Time
Skills Needed
Recruiting, Staffing, Training, Performance Evaluation, Inventory Management, Merchandising, Cash Handling, Customer Service, Safety Compliance, Financial Integrity, Problem Solving, Communication, Organization, Scheduling, Loss Prevention, Team Leadership
Specialization
Candidates should possess the ability to interpret documents, perform basic mathematical calculations, and have knowledge of cash handling, inventory management, and merchandising practices. A high school diploma or equivalent is strongly preferred, along with one year of preferred management experience in a retail environment.
Store Manager - Potomac Mills at Akira
Woodbridge, Virginia, United States - Full Time
Skills Needed
Store Management, Sales, Recruiting, Training, Mentoring, Leadership, Communication, Organizational Skills, Visual Merchandising, Customer Service, Inventory Management, Loss Prevention, Budget Preparation, Team Motivation, Entrepreneurial Mindset, Adaptability
Specialization
Candidates should have a minimum of one year of experience in store management and a passion for fashion. Strong leadership, communication, and organizational skills are essential, along with the ability to thrive in a dynamic retail environment.
Experience Required
Minimum 2 year(s)
Copy of Shift Leader at Wingstop
Stow, Ohio, United States - Full Time
Skills Needed
Customer Service, Leadership, Communication, Teamwork, Problem Solving, Food Handling
Specialization
Candidates should have experience in a fast-food or restaurant environment and possess strong leadership and communication skills. A Food Handler Certification is a plus, and the ability to work in a fast-paced environment is essential.
Configuration & Data Manager - Secret Clearance at Rocket Lab Corporation
Tucson, Arizona, United States - Full Time
Skills Needed
Configuration Management, Data Management, Ms Office, Analytical Skills, Problem Solving Skills, Management Skills, Communication Skills, Interpersonal Skills, Documentation, Data Quality Control, Engineering Changes, Customer Interface, Auditing, Itar Compliance, Technical Documentation, Project Lifecycle
Specialization
Candidates must have a bachelor's degree in engineering or a technical discipline and at least 8 years of work experience. An active Secret clearance with TS/SCI eligibility is also required.
Experience Required
Minimum 10 year(s)
Er du vår nye arealplanlegger? at RAMBOLL US Consulting Inc
Alta, Troms og Finnmark, Norway - Full Time
Skills Needed
Urban Planning, Sustainability, Project Management, Communication, Team Collaboration, Market Engagement, Analytical Skills, Problem Solving
Specialization
Candidates should have relevant experience in planning work and a strong interest in sustainable land management. A relevant master's degree and good communication skills in Norwegian are also required.
Experience Required
Minimum 2 year(s)
The Dining Facility Manager at Ladgov Corporation
Starke, Florida, United States - Full Time
Skills Needed
Food Safety, Sanitation, Inventory Management, Staff Supervision, Training Programs, Compliance, Meal Service, Haccp, Afmis, Customer Service
Specialization
Candidates must have a minimum of 5 years of management experience in cafeteria-style operations and be familiar with Army Food Management Information Systems. A current Food Protection Manager Certificate is also required.
Experience Required
Minimum 5 year(s)
Parts Delivery Driver at Hale Trailer
Springfield, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Delivery, Parts Handling, Communication, Problem Solving, Safety Adherence, Navigation, Warehouse Assistance
Specialization
Candidates must have a valid driver's license, a clean driving record, and the ability to lift parts weighing up to 80 lbs. A commitment to customer service and good communication skills are also essential.
Sales Customer Representatives - (Remote, No cold calling) at Summit Sky Consulting
, Virginia, United States - Full Time
Skills Needed
Self Motivated, Goal Oriented, Virtual Sales, Communication, Independent, Results Driven, Client Relationship Building, Financial Solutions Presentation, Pipeline Management
Specialization
Candidates must be self-motivated, driven, and passionate about helping families achieve financial security, with a strong ability to communicate virtually. No prior experience is required as comprehensive training will be provided.
Vendor Sourcing Team Lead at Modern Construction Services
Charlotte, North Carolina, United States - Full Time
Skills Needed
Data Analysis, Vendor Sourcing Strategy, Supervising, Coaching, Negotiation, Contract Management, Quality Standards, Communication, Customer Service, Problem Solving, It Literacy, Data Protection, Trend Identification, Team Leadership, Relationship Management, Documentation Management
Specialization
The preferred candidate should have proficiency in data analysis, vendor sourcing strategy, and experience in supervising and coaching a team. Strong analytical skills and effective communication are essential for success in this role.
Experience Required
Minimum 2 year(s)
Systems Engineer II - Secret Clearance at Rocket Lab Corporation
Tucson, Arizona, United States - Full Time
Skills Needed
Systems Engineering, Electro Optical Sensors, Requirements Management, Modeling Tools, System Modeling, Space Environments, Technical Documentation, Collaboration, Testing, Data Analysis, Technical Support, Communication, Task Management, Hardware Interfaces, Software Development, Interdisciplinary Teams
Specialization
A bachelor's degree in systems or aerospace engineering is required, along with an active Secret clearance and 2+ years of relevant engineering experience. Experience with systems engineering and space or airborne instruments is essential.
Experience Required
Minimum 2 year(s)
Remote Client Services Coordinator at Traveling with Tasha
Lafayette, Indiana, United States - Full Time
Skills Needed
Communication, Organizational Skills, Customer Service, Attention To Detail, Remote Work, Client Support, Travel Coordination, Itinerary Management
Specialization
Candidates should possess excellent communication and organizational skills, with a preference for customer service experience. They must be detail-oriented and comfortable working remotely with minimal supervision.
Sales Customer Representatives - (Remote, No cold calling) at Summit Sky Consulting
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Self Motivated, Goal Oriented, Virtual Sales, Communication, Independent, Results Driven, Client Relationship Building, Financial Solutions Presentation, Pipeline Management
Specialization
Candidates must be self-motivated, driven, and passionate about helping families achieve financial security, with strong communication skills being beneficial, especially in virtual sales. No prior experience is required as comprehensive training will be provided.
Acima Assistant Store Manager at Acima Credit LLC
Bowie, Maryland, United States - Full Time
Skills Needed
Account Management, Sales, Customer Service, Credit Processing, Lease To Own Knowledge, Application Review, Communication, Interpersonal Skills, Time Management, Multi Tasking, Microsoft Office Suite, Retail Partnership, Problem Solving, Teamwork, Scheduling Flexibility
Specialization
Candidates must be at least 18 years old and possess a high school diploma or GED, along with excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite is required, and familiarity with rental or leasing industry practices is a plus.
Assistant Manager(04044) 36 Tamarack Ave. at Domino's Pizza LLC
Danbury, Connecticut, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Inventory Control, Cash Control, Food Management, Attendance, Punctuality, Store Cleanliness, Marketing, Profitability, Communication Skills, Driving, Team Leadership
Specialization
Candidates should possess skills in judgment, math, and multitasking. They must also have the ability to communicate effectively and manage various operational tasks.
Certified Dietary Manager at Healthcare Services Group, Inc.
, West Virginia, United States - Full Time
Skills Needed
Dietary Management, Food Quality Standards, Inventory Management, Food Safety, Customer Service, Regulatory Compliance, Team Leadership, Record Keeping, Staff Training, Quality Control, Infection Control, Communication, Computer Software Proficiency, Lifting/Carrying, Punctuality
Specialization
Candidates must possess Certified Dietary Manager (CDM) certification and are strongly preferred to have an Associate’s degree or higher in food service management or hospitality, along with two years of experience in quantity food production and personnel supervision. Mandatory requirements include obtaining Food Protection Manager (FPM), Food Service Manager (FSM), and Long-Term Care Food Service (LTC-FSM) certifications shortly after employment, alongside meeting physical demands and maintaining basic computer skills.
Experience Required
Minimum 2 year(s)