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Human Resource Jobs in United Kingdom

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About 502 results in (3) seconds
Resource Planning Analyst at Pennon Organization
Redhill, England, United Kingdom - Full Time
Skills Needed
Resource Planning, Workforce Management, Real Time Management, Forecasting, Scheduling, Capacity Planning, Advanced Excel, Data Analysis, Stakeholder Management, Root Cause Analysis, Intraday Performance Monitoring, Operational Reporting
Specialization
Candidates need proven experience in workforce management or contact centre planning with advanced Excel skills. Proficiency in real-time management and the ability to influence stakeholders in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Business Development Executive at Humand
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Supply Chain Manager at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Field Service Engineer at Humand
lancashire, Lancashire - England, United Kingdom - Full Time
Skills Needed
N/A
Supply Chain Manager at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Operations & Supply Chain Manager at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Data Engineer at Humand
London, South Yorkshire - England, United Kingdom - Full Time
Skills Needed
N/A
Digital Marketing Executive at Humand
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Digital Marketing Executive at Humand
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Data Engineer at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Software Engineer at Humand
london, Alberta, United Kingdom - Full Time
Skills Needed
N/A
Teacher - PSHE / Humanaties at Catch22
Norwich, England, United Kingdom - Full Time
Skills Needed
Lesson Planning, Curriculum Development, Behaviour Management, Student Tracking, Pastoral Care, Scheme Of Work Production, Alternative Education, Safeguarding
Specialization
Candidates must be able to manage complex student needs and ensure positive educational outcomes. Access to a vehicle and willingness to undergo an enhanced DBS check are required.
Experience Required
Minimum 2 year(s)
Learning Resource Assistant at Barnsley College
Barnsley S70 2AX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Agentic Lead Engineer (human) at CopeCart
, , United Kingdom - Full Time
Skills Needed
Typescript, React, Next.Js, Distributed Systems, Ai Assisted Engineering, Devops, Stripe Connect, Event Driven Architecture, Durable Workflows, Postgres, Terraform, Docker, Ci/Cd, Observability, Api Design, System Architecture
Specialization
Requires deep expertise in TypeScript, React/Next.js, and designing distributed systems with a focus on high-correctness domains like payments. Must have strong DevOps experience and a pragmatic approach to balancing speed with technical debt.
Experience Required
Minimum 10 year(s)
Senior Software Test Engineer at HUMANOID
London, Derbyshire - England, United Kingdom - Full Time
Skills Needed
N/A
Finance Operations Lead at HUMANOID
London - England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Low-level Control Engineer at HUMANOID
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Director of Treasury at HUMANOID
london, London - England, United Kingdom - Full Time
Skills Needed
N/A
FP&A Lead at HUMANOID
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Validation Engineer II at HUMANOID
London, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Resource Planning Analyst at Pennon Organization
Redhill, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Resource Planning, Workforce Management, Real-time Management, Forecasting, Scheduling, Capacity Planning, Advanced Excel, Data Analysis, Stakeholder Management, Root Cause Analysis, Intraday Performance Monitoring, Operational Reporting

Industry

Utilities

Description
Powered by Water, Driven by Purpose SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we’re committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Resource Planning Analyst Location: Redhill Hours: Monday to Friday, 07:30 – 16:00 Department: Customer within the Workforce Planning & Reporting team We are looking for a proactive and analytical Resource Planning Analyst to join our Workforce Management team. This role is key to ensuring the smooth running of a mid-sized contact centre through effective real-time management, forecasting, scheduling, and resource planning. This is a highly visible role with exposure to senior stakeholders across the business. You'll be responsible for managing intraday performance, influencing staffing decisions, providing operational insight, and driving continuous improvement. It's also an exciting time to join as we transition to a new telephony platform and Workforce Management (WFM) system, giving you the opportunity to help shape future processes, tools, and ways of working. What you'll be doing Monitoring intraday performance across multiple queues and channels, taking proactive action to mitigate service level risks. Managing adherence and schedule compliance in real time. Communicating performance updates, risks, and recommendations to operational teams and senior stakeholders. Creating optimised schedules that balance customer demand, service levels, and employee experience. Supporting capacity planning, shift optimisation, holiday planning, and long-term workforce forecasting. Producing accurate and timely reporting on key metrics such as Service Level, AHT, Occupancy, and Shrinkage. Conducting root cause analysis and providing clear recommendations to improve operational performance. Managing resource allocation during operational incidents or unexpected demand spikes. Working closely with Operations, Team Leaders, and other stakeholders to support business performance and strategic decision-making. What we're looking for Proven experience in a Resource Planning, Workforce Management, or Contact Centre Planning role. Strong understanding of real-time management, forecasting, scheduling, and capacity planning. Advanced Excel skills, including pivot tables, formulas, and data analysis. Excellent analytical and problem-solving skills. Strong communication skills with the ability to influence and engage stakeholders at all levels. Ability to work effectively in a fast-paced environment and make informed decisions under pressure. Desirable Experience Experience using Workforce Management platforms such as NICE, Verint, Genesys, or similar. Experience supporting multiple brands, business units, or customer operations. Understanding of contact centre performance drivers and operational levers. Experience supporting business change and transformation initiatives. Why join us? This is an excellent opportunity to play a key role within a business undergoing significant transformation. You'll have the chance to influence how workforce planning evolves, work closely with senior leaders, and contribute to the implementation of new technology and ways of working within a collaborative environment that supports professional growth and development. If you're passionate about workforce planning, data-driven decision making, and delivering operational excellence, we'd love to hear from you. Ready to make a difference? Join us as our Resource Planning Analyst and help create a workplace where people thrive. We believe in rewarding our people for their hard work and dedication. As our Resource Planning Analyst, you'll enjoy: Competitive Salary – Based on experience and skills Annual Bonus Scheme – Recognising company performance Pension Scheme – Helping you plan for your future Healthcare Benefits – Access to employee assistance programs Employee Discounts – On various products and services Annual Leave – Take time to recharge with our holiday entitlement Why Join SES Water? We're not necessarily looking for the finished article. If you have a great attitude, a willingness to learn, and a passion for helping customers, we want to hear from you. At SES Water, we value diversity of thought, background, and experience. We encourage everyone to bring their authentic selves to work and believe that different perspectives help us better serve our customers and communities. Join us as we build a sustainable future and make a positive difference every day—one drop at a time. If you require any support during the application process, please let us know. Closing Date: 3rd August 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
Responsibilities
The role focuses on managing intraday performance, forecasting, and scheduling to ensure the smooth operation of a mid-sized contact centre. It involves producing operational reports and collaborating with stakeholders to optimize resource allocation and service levels.
Resource Planning Analyst at Pennon Organization
Redhill, England, United Kingdom - Full Time
Skills Needed
Resource Planning, Workforce Management, Real Time Management, Forecasting, Scheduling, Capacity Planning, Advanced Excel, Data Analysis, Stakeholder Management, Root Cause Analysis, Intraday Performance Monitoring, Operational Reporting
Specialization
Candidates need proven experience in workforce management or contact centre planning with advanced Excel skills. Proficiency in real-time management and the ability to influence stakeholders in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Business Development Executive at Humand
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Supply Chain Manager at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Field Service Engineer at Humand
lancashire, Lancashire - England, United Kingdom - Full Time
Skills Needed
N/A
Supply Chain Manager at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Operations & Supply Chain Manager at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Data Engineer at Humand
London, South Yorkshire - England, United Kingdom - Full Time
Skills Needed
N/A
Digital Marketing Executive at Humand
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Digital Marketing Executive at Humand
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Data Engineer at Humand
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Software Engineer at Humand
london, Alberta, United Kingdom - Full Time
Skills Needed
N/A
Teacher - PSHE / Humanaties at Catch22
Norwich, England, United Kingdom - Full Time
Skills Needed
Lesson Planning, Curriculum Development, Behaviour Management, Student Tracking, Pastoral Care, Scheme Of Work Production, Alternative Education, Safeguarding
Specialization
Candidates must be able to manage complex student needs and ensure positive educational outcomes. Access to a vehicle and willingness to undergo an enhanced DBS check are required.
Experience Required
Minimum 2 year(s)
Learning Resource Assistant at Barnsley College
Barnsley S70 2AX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Agentic Lead Engineer (human) at CopeCart
, , United Kingdom - Full Time
Skills Needed
Typescript, React, Next.Js, Distributed Systems, Ai Assisted Engineering, Devops, Stripe Connect, Event Driven Architecture, Durable Workflows, Postgres, Terraform, Docker, Ci/Cd, Observability, Api Design, System Architecture
Specialization
Requires deep expertise in TypeScript, React/Next.js, and designing distributed systems with a focus on high-correctness domains like payments. Must have strong DevOps experience and a pragmatic approach to balancing speed with technical debt.
Experience Required
Minimum 10 year(s)
Senior Software Test Engineer at HUMANOID
London, Derbyshire - England, United Kingdom - Full Time
Skills Needed
N/A
Finance Operations Lead at HUMANOID
London - England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Low-level Control Engineer at HUMANOID
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Director of Treasury at HUMANOID
london, London - England, United Kingdom - Full Time
Skills Needed
N/A
FP&A Lead at HUMANOID
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Validation Engineer II at HUMANOID
London, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)